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Symptom
• Network troubles
The LINK1 indicator does
not light.
• It is impossible to access the settings pages of the encoder/decoder from the browser
When the encoder and the
decoder are connected in
the same subnet (network)
It is impossible to access
the setting pages though
pictures can be displayed.
Possible cause / Possible solution
• Is the Ethernet cable connected to the Ethernet port
(100BASE-TX)?
Insert the cable firmly until a click is heard.
• Is the correct cable (straight or cross) being used?
Use the straight cable when connecting the unit to a
switching hub or router.
Use the cross cable when cascading two switching
hubs. When using a switching hub with the
cascading port, refer to the operating instructions of
the switching hub.
• Are the pins inside the connector contacting or
shorting?
Check the pins.
• Is the cable length per a segment longer than the
recommended cable length?
Use proper network cables according to the
transmission speed and shorter than 100 m.
• Have the encoder and the decoder been assigned
the same subnet mask?
When the encoder and the decoder are connected
in the same network, the same subnet mask should
be assigned. (For example, 255.255.255.0)
• When they are in different networks, refer to the
network administrator and set the subnet mask
correctly.
• It is necessary to set the default gateway correctly to
access from different networks (subnets).
Refer to the network administrator for the default
gateway address and confirm that the settings on
the NETWORK page of the decoder have been set
correctly.
• The gateway address should be assigned based on
the IP address of the encoder. Refer to the network
administrator and perform the settings.
Reference page
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56, 73
56, 73
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