Download  Print this page

Panasonic WJ-GXE500 Operating Instructions Manual

Network video encoder
Hide thumbs

Advertisement

Operating Instructions

Network Video Encoder
WJ-GXE500
Model No.
WJ-GXE500E
10 B A S E -T
/1 00 B A S E
-T X
O P E R A T
E
S D C A R D
E R R O R
A C T
L IN K
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Advertisement

Table of Contents
loading

  Related Manuals for Panasonic WJ-GXE500

  Summary of Contents for Panasonic WJ-GXE500

  • Page 1: Operating Instructions

    Operating Instructions Network Video Encoder WJ-GXE500 Model No. WJ-GXE500E 10 B A S E -T /1 00 B A S E -T X O P E R A T S D C A R D E R R O R...
  • Page 2: Table Of Contents

    CONTENTS Preface ................ 3 [Multi-screen] page ............ 44 About the user manuals .......... 3 [Multi-screen setup] tab ........44 Trademarks and registered trademarks ....3 [Alarm] page .............. 45 Abbreviations ............3 [Alarm] tab ............. 45 Viewer software ............4 [VMD area] tab ............
  • Page 3: Preface

    Preface About the user manuals There are 2 sets of operating instructions for the WJ-GXE500 (NTSC model), WJ-GXE500E (PAL model) as follows. • Installation Guide: Explains how to install and connect devices. • Operating Instructions (PDF): Explains how to perform the settings and how to operate this unit. ® ® Adobe Reader is required to read these operating instructions (PDF) on the provided CD-ROM.
  • Page 4: Viewer Software

    It is necessary to install the viewer software "Network Camera View 4" to display images on a PC. This software can be installed directly from the network video encoder WJ-GXE500 or WJ-GXE500E (hereinafter, the unit) or by double clicking "nwcv4setup.exe" on the CD-ROM provided, and then following the on-screen instructions.
  • Page 5: Monitor Images On A Pc

    Start up the web browser. Important: • When the HTTP port number is changed from "80", Step 2 enter "http://IP address of the unit + : (colon) + port number" in the address box of the browser. Enter the IP address designated using the Panasonic Example: When the port number is set to "8 080" Easy IP Setup software in the address box of the http://192.168.0.11:8080 browser. • When the unit is in a local network, configure the...
  • Page 6 Important: • To enhance the security, change the password for the user "admin". It is recommended to change this pass- word periodically. • When displaying multiple H.264 (or MPEG-4) images on a PC, images may not be displayed depending on the performance of the PC. Note: • When "H.264" is selected for "Video encoding format", H.264 video will be displayed. When "MPEG-4" is selected, MPEG-4 images will be displayed. • When multiple users are receiving audio, the frame rate of H.264 (or MPEG-4) images or the refresh interval of JPEG images may be lower than the specified value. • The maximum number of concurrent access user is 14 including users who are receiving H.264 (or MPEG-4) images and users who is receiving JPEG images. Depending on the set values for "Bandwidth control (bit rate)" and "Max bit rate (per client) *", the maximum concurrent access number may be less than 14 users.
  • Page 7: About The "Live" Page

    About the "Live" page !6 !7 @0 @1 o !0 q [Setup] button (*1) t [Compression] buttons The button will turn green and the setup menu will [H.264]/[MPEG-4] button: The letters "H.264" (or be displayed. "MPEG-4") will turn green and an H.264 (or MPEG-4) image will be displayed.
  • Page 8 u [AUX] buttons (*2) !2 Auto mode (*2) [AUX] button will become available only when "AUX Select an operation from the pull-down menu and output" is selected for "Terminal 3" on the setup click the [Start] button. The selected operation will menu.
  • Page 9 !4 [Brightness] buttons (*2) @1 [Mic input] button (*3) Turns on/off the audio reception (hear audio from : T he displayed image will be darker. the unit on a PC). : T he adjusted brightness will return to the This button will be displayed only when "Mic input", default brightness. "Interactive(Half-duplex)" or "Interactive(Full- : I mage will be brighter.
  • Page 10 @3 SD recording status indicator The status of the SD recording can be checked with this indicator. When the SD recording starts, this indicator will light red. When the SD recording stops, this indicator will go off. This indicator will be displayed only when "Manual" is selected for "Save trigger"...
  • Page 11: Monitor Images From Multiple Cameras

    • When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable for imag- es from the Panasonic PTZ cameras. • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from the Panasonic PTZ cameras. Refer to the readme file on the provided CD-ROM for further informa- tion about the compatible PTZ cameras and their versions. • Only JPEG images can be displayed on a multi-screen. • Audio will not be heard.
  • Page 12: Record Images On The Sd Memory Card Manually

    Record images on the SD memory card manually Images displayed on the "Live" page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the setup menu. (☞ Page 31) Images recorded on the SD memory card can be copied onto the PC.
  • Page 13: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. (☞ Page 45) * VMD stands for "Video Motion Detection". Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. (☞ Page 45) Camera site alarm: When a camera connected to a Video input connector detects an alarm by alarm sensors or cameras' motion detectors, etc., and the unit receives the alarm input signal from the camera, the alarm action...
  • Page 14 When "On" is selected for "Panasonic alarm protocol notification", the connected Panasonic device will be notified that the unit is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the "Alarm" page. (☞ Page 48)
  • Page 15: Transmit Images Onto An Ftp Server

    Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: • When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server.
  • Page 16: Save Images On The Sd Memory Card When Images Have Failed To Be Transmitted Using The Ftp Periodic Image Transmission Function

    SD memory card. Images saved on the SD memory card can be obtained from the [SD memory card] tab of the "Basic" page. (☞ Page 31) To use the SD memory recording function featured in Panasonic’s network disk recorder, select "Off" for "FTP peri- odic image transmission" (☞ page 56) and "FTP error" for "Save trigger" (☞ page 31).
  • Page 17: Display The Log List

    Display the log list The logs will be displayed in the following list forms. • Alarm log: L ogs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. • Manual log: L ogs filed when images have been manually recorded on the SD memory card will be dis- played. • FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be displayed. Each log list can be displayed only when "On" is selected for "Save logs" on the [Log] tab of the "Basic" page (☞...
  • Page 18 [Event] Note: The event type will be displayed. • When the mouse button is held down while placing The event types will be displayed only when displaying the mouse pointer on the [Prev. page] button, the the alarm log list. displayed log number will be decremented. TRM1: Alarm by alarm input to Terminal 1 When the mouse button is released, the decrement TRM2: Alarm by alarm input to Terminal 2 of the log number will stop and the log number dis-...
  • Page 19: Playback Of Images On The Sd Memory Card

    Playback of images on the SD memory card When clicking a time and date listed on the log list window, the "Live" page will turn to the "Playback" page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 20 [FF] button When the mouse button is released, the increment When this button is clicked, images will be played at of the image number will stop and the image num- high speed in sequential order. ber displayed at the moment when the mouse but- Each time the button is clicked, the playback speed will ton is released will be displayed.
  • Page 21: Maintenance Of The Unit [Maintenance]

    Maintenance of the unit [Maintenance] Check the system log [System log] It is possible to check the system log on the [System log] tab of the "Maintenance" page on the setup menu. Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after select- ing "Use"...
  • Page 22: Upgrade The Firmware [Upgrade]

    Upgrade the firmware [Upgrade] It is possible to upgrade firmware on the [Upgrade] tab of the "Maintenance" page on the setup menu. The current firmware of this unit can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
  • Page 23: Reset The Settings/Reboot The Unit [Default Reset]

    Reset the settings/Reboot the unit [Default reset] It is possible to reset the settings or reboot the unit on the [Default reset] tab of the "Maintenance" page on the setup menu. The settings and the HTML data of the unit can be initialized and reboot of the camera and the unit can be per- formed on this page. [Reset to the default (Except the network settings)] [Camera restart] Click the [Execute] button to reset the settings of the Click the [Execute] button to restart all the cameras...
  • Page 24: Viewing Help

    Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" screen. Displaying the Help screen Step 1 Step 2 Click the [Setup] button. Click "Help >>". → The setup screen is displayed. →...
  • Page 25: Display The Setup Menu From A Pc

    Display the setup menu from a PC The settings of the unit can be configured on the setup menu. Important: • The setup menu is only operable by users whose access level is "1. Administrator". Refer to page 50 for how to configure the access level. How to display the setup menu Step1 Step 3 Display the "Live" page. (☞ Page 5) Click the [OK] button after entering the user name and the password.
  • Page 26: How To Operate The Setup Menu

    How to operate the setup menu Important: • When there are two or more [Set] and [Execute] but- tons on the page, click the respective button to the edited setting item. <Example> When completing the setting items in field A, click the [Set] button (A-1) below field (A). The edited settings in field A will not be applied unless the [Set] button (A-1) below field (A) is Menu buttons Setup page...
  • Page 27: About The Setup Menu Window

    About the setup menu window q [Setup] button !4 Status display area w [Live] button !3 Help >> e [Basic] button r [Image/Audio] button t [Multi-screen] button y [Alarm] button u [Advanced func.] button !5 Setup page i [User mng.] button o [Server] button !0 [Network] button !1 [Schedule] button...
  • Page 28: Setup Menu And Its Items

    VMD area Configure the video motion detection areas. Notification Configure the settings relating to the alarm mail and Panasonic alarm protocol. Advanced func. XML notification Configure the settings relating to the XML notification that notifies the server or others of face detection information in the XML format.
  • Page 29 Reference Menu page Outline page User mng. User auth. Configure the settings relating to the user authentication. Host auth. Configure the restriction settings of PCs (IP address) from accessing the unit. System Configure the settings relating to the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concur- rently.
  • Page 30: [Basic] Page

    [Basic] page [Basic] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) Unit title (Default: WJ-GXE500) Camera title (Default: WJ-GXE500 Ch1) (Default: WJ-GXE500 Ch2) (Default: WJ-GXE500 Ch3) (Default: WJ-GXE500 Ch4) Time & date Date/time *1 2010/01/01 00:00:00 - 2035/12/31 23:59:59 Time display format 24 h/12 h/Off...
  • Page 31: [Sd Memory Card] Tab

    • W hen "On" is selected, the SD memory card error LED will light when data cannot be saved on the SD memory card. • S elect the interval to refresh the alarm occurrence indication button, the [AUX] buttons and the SD record- ing status indicator on the "Live" page. • Depending on the network environment, notification may not be provided in real time. • T he following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 995, 10669, 10670 [SD memory card] tab Refer to page 28 for general information about this tab.
  • Page 32 • All data saved on the SD memory card will be deleted when the SD memory card is formatted. • Do not turn off the power of the unit during the process of formatting. • A fter formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • R ecommended SDHC/SD memory card Manufactured by Panasonic (option) SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 256 MB, 512 MB, 1 GB, 2 GB (miniSD card and micro SD card excluded) • I t may sometimes be impossible to operate when another user is accessing images on the SD memory card. this case, retry later. • Depending on the settings of a proxy server or a firewall, images may not be obtained via a network.
  • Page 33: [Log] Tab

    • I t is necessary in advance to select "Allow" for "FTP access to unit" on the [Network] tab of the "Network" page. (☞ Page 54) • W hen logging in the unit to access images, drive B will be displayed first. Images are saved in different directories according to "Save trigger". Move to the directory corresponding to the desired images and copy them. Refer to page 72 for further information about the directory structure. [Log] tab Refer to page 28 for general information about this tab.
  • Page 34: [Image/Audio] Page

    [Image/Audio] page [JPEG/H.264] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) Image capture mode *1 *2 VGA/D1 Ch selection *1 Ch1 only/Ch1-2/Ch1-3/Ch1-4 JPEG Ch1 - Refresh interval (JPEG) * *3 NTSC model: 0.1fps/0.2fps/0.33fps/0.5fps/1fps/2fps/3fps */5fps */ 6fps */10fps */15fps */30fps * PAL model:...
  • Page 35 Setup items Setting values (Underlined: default) H.264(1) Ch2 - Unicast port1(Image) *21 1 024 - 50 000 (Default: [Ch2] 32006 [Ch3] 32008 [Ch4] 32010) Multicast address Available IPv4 address: 224.0.0.0 - 239.255.255.255 Available IPv6 address: M ulticast address starting with "FF" (Default: [ Ch2] 239.192.0.22 [Ch3] 239.192.0.24 [Ch4] 239.192.0.26) Multicast port *21 1 024 - 50 000 (Default: [Ch2] 37006 [Ch3] 37008 [Ch4] 37010) Multicast TTL/HOPLimit *23 *24 1 - 254 (Default: 16)
  • Page 36 Setup items Setting values (Underlined: default) H.264(2) Ch2 - Unicast port1(Image) *21 1 024 - 50 000 (Default: [Ch2] 32016 [Ch3] 32018 [Ch4] 32020) Multicast address Available IPv4 address: 224.0.0.0 - 239.255.255.255 Available IPv6 address: M ulticast address starting with "FF" (Default: [ Ch2] 239.192.0.23 [Ch3] 239.192.0.25 [Ch4] 239.192.0.27) Multicast port *21 1 024 - 50 000 (Default: [Ch2] 37006 [Ch3] 37008 [Ch4] 37010) Multicast TTL/HOPLimit *23 *24 1 - 254 (Default: 16)
  • Page 37: [Jpeg/Mpeg-4] Tab

    • D epending on the setting or photographic subject, images may not be refreshed at the exact designated interval. • W hen "Multicast" is selected, set the value of "Bandwidth control(bit rate)" on the [Network] tab of "Network" page greater than the total value of "Max bit rate (per client) *" of all the channels in use. (☞ Page 54) • T he following port numbers are unavailable since they are already in use. 10 669, 10 670 • W hen audio is transmitted from the unit, the port number to be used will be the multicast port number plus "1 000".
  • Page 38 Setup items Setting values (Underlined: default) MPEG-4 Unicast port1(Image) *21 1 024 - 50 000 (Default: 32 004) Unicast port2(Audio) *21 1 024 - 50 000 (Default: 33 004) Multicast address Available IPv4 address: 224.0.0.0 - 239.255.255.255 Available IPv6 address: Multicast address starting with "FF"...
  • Page 39 Setup items Setting values (Underlined: default) MPEG-4 Unicast port1(Image) *21 1 024 - 50 000 (Default: 32 014) Unicast port2(Audio) *21 1 024 - 50 000 (Default: 33 014) Multicast address Available IPv4 address: 224.0.0.0 - 239.255.255.255 Available IPv6 address: M ulticast address starting with "FF" (Default: 239.192.0.21) Multicast port *21 *22 1 024 - 50 000 (Default: 37 004) Ch2 -...
  • Page 40: [Image/Position] Tab

    • W hen "Frame rate" is set for "Transmission priority", number of users who can access the unit may be decreased. • W hen "Frame rate" is selected for "Transmission priority", this setting is available. • " Frame rate" is synchronized with "Max bit rate (per client) *". For this reason, the frame rate may be lower than the specified value when any value marked with an asterisk (*) is selected. • " Unlimited *" is available when "Frame rate" is selected for "Transmission priority". • T he bit rate is synchronized with "Bandwidth control(bit rate)" on the [Network] tab of "Network" page. For this reason, the bit rate may be lower than the value when any value with an asterisk (*) on the right is selected.
  • Page 41: [Audio] Tab

    About the operation panel Use the following buttons on the operation panel to operate the "Camera setup" page using a PC. : Click this button to display the setup menu of : Display the setup menu of camera, camera. move the cursor onto "SPECIAL", and click this but- ton to move to the SPECIAL SETUP menu. : Click this button to close the setup menu of Move the cursor onto REFRESH on the SPECIAL camera.
  • Page 42: [Coaxial/Rs-485] Tab

    • W hen "Multicast" is selected for "Transmission type" on the [JPEG/H.264] (or [JPEG/MPEG-4]) tab of the "Image/Audio" page, audio transmission will become unavailable while monitoring H.264 (or MPEG-4) images. To transmit audio, click the [JPEG] button on the "Live" page. • W hen selecting a smaller value for "Bandwidth control(bit rate)" on the [Network] tab of the "Network" page (☞ page 54) while putting a priority on the JPEG/MPEG-4 image transmission, select "16kbps" for "Audio bit rate".
  • Page 43 5C-2V (for PAL models) or equivalent cables. S: Less than 400 m {1 300 ft.} M: 400 m {1 300 ft.} to 700 m {2 300 ft.} L: 700 m {2 300 ft.} to 1 200 m {4 000 ft.} • W hen cameras with the different RS-485 protocols (for example, cameras manufactured by Panasonic and those manufactured by Pelco, Inc.) in the same RS-485 communication line, the cameras will not work correctly. • Select the communication protocol that is compliant with the specifications of the connected cameras. • Refer to the readme file on the provided CD-ROM for further information about the RS-485 command table.
  • Page 44: [Multi-Screen] Page

    [Multi-screen] page [Multi-screen setup] tab Refer to page 28 for general information about this tab. Refer to page 12 for how to operate. Setup items Setting values (Underlined: default) Group A Cam. 1 - Cam. 4 IP address *1 *2 (Default: None (blank)) Ch No.
  • Page 45: [Alarm] Page

    [Alarm] page [Alarm] tab Refer to page 28 for general information about this tab. Refer to page 13 for further information about the actions. Setup items Setting values (Underlined: default) Alarm Terminal 1 *1 *2 Ch1/Ch2/Ch3/Ch4 Off/Alarm input Terminal 2 *1 *2 Ch1/Ch2/Ch3/Ch4 Off/Alarm input/Alarm output Terminal 3 *1 *2...
  • Page 46: [Vmd Area] Tab

    Important: • W hen "Alarm input" or "Manual" is selected for "Save trigger" on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected. • D epending on the network line speed or the network traffic, images may not be transmitted at the exact designated interval or period. • "Alarm input", "Alarm output" and "Command alarm" are activated for the selected channel. • Refer to the installation guide for further information about input/output rating of each terminal. • T he following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10 669, 10 670, 52 000, 59 000 - 61 000 • T o transmit alarm images to an FTP server, it is necessary to configure the settings in advance. (☞...
  • Page 47 • T he VMD information can be searched by Panasonic network disk recorders (WJ-ND400 series). Refer to the operating instructions of the connected devices for further information about the functions and set- tings. • W hile a camera is during operation such as panning, tilting, zooming, focus adjustment, brightness adjust- ment or auto mode, the VMD information will be added. The following is the procedure to set VMD areas Important: • When the settings are being configured on the setup menu, sometimes the VMD function may not work correct-...
  • Page 48: [Notification] Tab

    Alarm *1 On/Off Diag. *2 On/Off Destination address (Default: None (blank)) Mail subject (Default: None (blank)) Mail body *3 (Default: None (blank)) Panasonic alarm protocol Panasonic alarm protocol *4 On/Off notification Destination port *5 1 - 65 535 (Default: 1 818) Retry times 0 - 30 (Default: 2) Destination of notification Address1 - 3 Alarm *7 On/Off Diag.
  • Page 49: [Advanced Func.] Page

    [Advanced func.] page [XML notification] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) XML notification *1 XML notification *2 On/Off Notification interval 1s/2s Destination setting for Destination1 - 2 Destination address (Default: None (blank)) XML notification Destination port number *3...
  • Page 50: [User Mng.] Page

    [User mng.] page [User auth.] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) User auth. *1 On/Off User name (Default: None (blank)) Password *2 (Default: None (blank)) Retype password (Default: None (blank)) Access level *3 1. Administrator/2. Camera control/3. Live only User check *4 (Example: admin [1]) • W hen user authentication (authentication error) has failed to pass 8 times within 30 seconds using the...
  • Page 51: [System] Tab

    [System] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Priority stream Activation *1 On/Off Destination IP address(1) - (4) (Default: None (blank)) Stream type JPEG H.264/MPEG-4(1) H.264/MPEG-4(2) Refresh interval* *2 *3 NTSC model: 0.1fps/0.2fps/0.33fps/0.5fps/1fps/2fps/3fps */ 5fps */6fps */10fps */15fps */ 30fps * PAL model: 0.08fps/0.17fps/0.28fps/0.42fps/1fps/2.1fps/...
  • Page 52: [Server] Page

    [Server] page [Mail] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) SMTP server address *1 (Default: None (blank)) SMTP port *2 1 - 65535 (Default: 25) POP server address *1 (Default: None (blank)) Authentication Type *3 None/POP before SMTP/SMTP User name (Default: None (blank)) Password...
  • Page 53: [Ntp] Tab

    [NTP] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Time adjustment *1 Manual/Synchronization with NTP server NTP server address *2 (Default: None (blank)) NTP port *3 1 - 65535 (Default: 123) Time adjustment interval 1h - 24h Time zone (Default: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London) Important: • Use an NTP server when the more accurate time & date setting is required for the system operation.
  • Page 54: [Network] Page

    [Network] page [Network] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) IPv4 network DHCP *1 On/Off IP address(IPv4) *2 (Default: 192.168.0.10) Subnet mask (Default: 255.255.255.0) Default gateway *3 (Default: 192.168.0.1) IPv6 network Manual On/Off IP address(IPv6) *4 (Default: None (blank)) Common...
  • Page 55: [Ddns] Tab

    • W hen "Bandwidth control(bit rate)" on the [Network] tab of the "Network" page is set low, taking a picture using the one shot button may not function depending on the use environment. In this case, select "QVGA" for "Image capture size" of "JPEG" on the [JPEG/H.264] (☞ page 34) (or [JPEG/MPEG-4] (☞ page 37)) tab or set "Image quality" of "JPEG" lower. Note: • Refer to the network administrator for the addresses of each server. • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)"...
  • Page 56: [Snmp] Tab

    [SNMP] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Community *1 (Default: None (blank)) System name (Default: None (blank)) Location (Default: None (blank)) Contact (Default: None (blank)) Important: • W hen using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work. [FTP img.
  • Page 57: [Schedule] Page

    [Schedule] page [Schedule] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Schedules Schedule1 - 5 Schedule mode *1 *2 *3 *4 Off/Alarm permission/VMD permission/ Access permission Mon/Tue/Wed/Thu/Fri/Sat/Sun On/Off On/Off Hour (start) 00 - 23 (hour) (Default: 00) Minute (start) 00 - 59 (minute) (Default: 00)
  • Page 58: About The Displayed System Log

    About the displayed system log Refer to page 21 for how to check the system log. Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly. Failed to find the POP3 server.
  • Page 59 Error indications relating to DDNS Category Indication Description Connection error No response from the DDNS server. • The designated IP address of the DDNS may be incorrect. Check if the DDNS set- tings are configured correctly. • The DDNS server may be down. Ask the network administrator. User name or password isn't correct. • Entered user name or password may be incorrect.
  • Page 60: Troubleshooting

    > ping "IP address of the unit" If there is reply from the unit, the connection is normal. If not, proceed either of the following. • Reboot the unit and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart. • Reboot the unit while holding the [INITIAL SET] Installation button on the unit. The unit will be initialized and...
  • Page 61 Reference Symptom Cause/solution pages • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? <When the unit and the PC are connected in the same subnet> Are the IP addresses of the unit and the PC set in a Cannot access from the common subnet? Or is "Use Proxy Server" for the set- web browser.
  • Page 62 Reference Symptom Cause/solution pages • When "Every time I visit the webpage" is not selected for "Check for newer versions of stored pages:" in the "Temporary Internet Files" section, images sometimes may not be displayed on the "Live" page. In this case, do the following. (1) Select "Internet Options…" from "Tools" on the menu bar of Internet Explorer. The "Internet Options"...
  • Page 63 Reference Symptom Cause/solution pages • Is the SD memory card inserted correctly? Installation Check if the SD memory card is inserted correctly. Guide • Is the SD memory card formatted? Format the SD memory card. • Isn’t the write protect switch set to "LOCK"? When the write protect switch is set to "LOCK", avail- Images cannot be saved on able size/total size indication of the SD memory card the SD memory card.
  • Page 64 Reference Symptom Cause/solution pages • Delete temporary internet files as follows. (1) Select "Internet Options…" under "Tools" on the menu bar of Internet Explorer. The "Internet – Options" window will be displayed. (2) Click the [Delete Files…] button in the "Temporary Images are not displayed or Internet files"...
  • Page 65 Reference Symptom Cause/solution pages • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. The following are descriptions for when Windows XP is installed on the PC in use.
  • Page 66 The "Security Warning" window will be displayed. "This site might require the Click the "Install" button on the displayed "Security following ActiveX control Warning" window. 'nwcv4setup.exe' from 'Panasonic System Networks – Co., Ltd.'. Click here to install..." "Pop-up blocked. To see this pop-up or additional options, click here…"...
  • Page 67 Reference Symptom Cause/solution pages • When "120 DPI" is not selected for "DPI setting", they may not be displayed correctly. Images are not fit in the Click the [Settings] tab on the "Properties" window – frames. of "Screen" (in the control panel), and then click the [Advanced] button. Change the "DPI setting" to "Large size (120 DPI)".
  • Page 68: Appendix

    Appendix Possible number of images that can be saved on the SD memo- ry card (as indications) Important: • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to the SD memory card. Image capture size: VGA Image quality Capacity of SD/ SDHC memory...
  • Page 69: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    How the logs and images are saved depending on the settings for "Alarm" [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger Logs: Up to 5 000 logs will be kept. When more than 5 000 event logs are filed, the older event logs will be over- written by the newer event logs.
  • Page 70: How The Logs And Images Are Saved Depending On The Settings For "Manual

    How the logs and images are saved depending on the settings for "Manual" [Log] tab [SD memory card] tab Manual: SD memory Save trigger Overwrite Logs and associated images Save logs card Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, the older logs will be overwritten by the newer logs.
  • Page 71: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    How the logs and images are saved depending on the settings for "FTP error" [Log] tab [SD memory card] tab FTP error: Logs and associated images SD memory card Save trigger Save logs Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, no log will be filed newly anymore.
  • Page 72: Directory Structure Of Drive B

    10010112.02 00000000 LOCAL 10010112.01 File name01.01 Image saved manually (Ex.img_011001010123000001.jpg) 10010112.02 ← Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder ← Destination where log files are to be saved...
  • Page 73 Unit of Panasonic Corporation of North America http://panasonic.net www.panasonic.com/business/ For customer support, call 1.800.528.6747 Importer's name and address to follow EU rules: Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Testing Centre Panasonic Canada Inc. Panasonic Marketing Europe GmbH 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada Winsbergring 15, 22525 Hamburg F.R.Germany...

This manual is also suitable for:

Wj-gxe500e