Main Messages And Their Remedies - Konica Minolta bizhub c650 User Manual

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Troubleshooting
4.10

Main messages and their remedies

Message
Originals left on original glass.
Paper of matching size is not availa-
ble.
Select the paper size.
Load paper into the bypass tray.
The original size cannot be detected.
Select the paper size.
The image will not fit on selected pa-
per.
Change the direction of the original.
Cannot be set with XXX.
The output tray has reached its ca-
pacity.
Remove all paper from the tray indi-
cated by →.
Enter User Name and password, and
then touch [Login] or press the [Ac-
cess] key.
Enter Account Name and password,
and then touch [Login] or press the
[Access] key.
Your account has reached its maxi-
mum allowance.
The part indicated by → is open.
Ensure that it is properly closed.
Install toner cartridge, and close all
doors.
Install the waste toner box and close
all doors.
Replenish paper.
Toner (X) is low. Please prepare new
cartridge.
No more staples.
Replace the staple cartridge, or can-
cel stapling.
Misfeed detected.
Reinsert the following # of originals.
C650
Cause
The document was left on the origi-
nal glass.
Paper of a suitable size is not loaded
in a paper tray.
Paper of a suitable size is not loaded
in the bypass tray.
ΠThe document is not positioned
correctly.
 A document with a non-standard
size or with a size too small to be de-
tected is loaded.
The image does not fit in the paper.
Functions that cannot be used to-
gether are selected.
Since the maximum amount of cop-
ies for the indicated finisher output
tray has been exceeded, the ma-
chine is unable to make copies.
User authentication settings have
been specified. Copies cannot be
made unless a user name and its
correct password are entered.
Account track settings have been
specified. Copies cannot be made
unless an account name and its cor-
rect password are entered.
The limit on the number of pages
that can be printed has been
reached.
Since a machine door or cover is
open or an option is not installed
correctly, the machine is unable to
make copies.
The indicated toner cartridge is not
installed correctly.
The waste toner box is not installed
correctly.
The indicated tray has run out of pa-
per.
The toner for the indicated color is
about to run out.
The staples have run out.
Since a paper misfeed occurred, the
machine is unable to make copies.
After clearing a paper misfeed, it is
necessary to reload certain pages of
the document that have already
been fed through the ADF.
Remedy
Remove the document from the orig-
inal glass.
Either select paper of a different size
or load paper of a suitable size.
Load paper of the appropriate size
into the bypass tray.
ΠPosition the document correctly.
 Select the correct paper size.
Load the document turned 90 de-
grees.
Make copies using only one of the
functions.
Remove all paper from the indicated
tray.
Type in your user name and pass-
word. (See p. 1-32.)
Type in your account name and
password. (See p. 1-35.)
Contact the administrator of the ma-
chine.
Make sure that all doors and covers
are closed and that all options are in-
stalled correctly.
Reinstall the consumables or parts,
or contact your service representa-
tive.
Load paper into the indicated tray.
(See p. 1-43, p. 1-45, p. 1-47,
p. 1-49, and p. 1-51.)
Prepare to replace the toner car-
tridge according to your mainte-
nance agreement. (See p. 8-2)
Replace the staple cartridge.
(See p. 8-21.)
Clear the paper misfeed. (See
p. 4-4.)
Load the indicated document pages
into the ADF.
4
4-69

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