6.4 Before Contacting a Service
Provider
Check the following items before contacting an authorized FUJITSU Scanner service provider or the
dealer where you bought the scanner.
■ General descriptions
Items to check
Model
Serial Number
Manufacturing date
Date of purchase
Symptom
Frequency of trouble
Do you have warranty
for this product?
Name of option product
used
example: fi-5950
Check the labels on the scanner for the model name.
Refer to
"6.5 Labels on the Scanner" on page
example: 000001
Check the labels on the scanner for the Serial Number.
Refer to
"6.5 Labels on the Scanner" on page
example 2010-03 (March 2010)
Check the labels on the scanner for the manufacturing date.
Refer to
"6.5 Labels on the Scanner" on page
example fi-590PRF
For more details about the options.
Refer to
"9.1 Options" on page
6.4 Before Contacting a Service Provider
Information
157.
157.
157.
226.
6
155
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