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Table 21 Online Support Tools List (continued)
Functional Area
Disk/Arrays
Tape
M/O
Add-On Network I/O
Cards
Add-On Mass Storage
I/O Cards
Offline support tools list
Table 22 Offline Support Tools List
Offline Tool
CPUDIAG
MEMDIAG
MAPPER
TITANDIAG
PERFVER
DFDUTIL
DISKUTIL
COPYUTIL
DISKEXPT
IODIAG
CIODIAG2
Specific card I/O diagnostics
Fault management overview
The goal of fault management and monitoring is to increase system availability, by moving from
a reactive fault detection, diagnosis, and repair strategy to a proactive fault detection, diagnosis,
and repair strategy. The objectives are as follows:
To detect issues automatically, as nearly as possible to when they actually occur.
To diagnose issues automatically, at the time of detection.
To automatically report in understandable text a description of the issue, the likely causes of
the issue, the recommended actions to resolve the issue, and detailed information about the
issue.
To ensure that tools are available to repair or recover from the fault.
HP-UX fault management
Proactive fault prediction and notification is provided on HP-UX by SysFaultMgmt WBEM indication
providers. WBEM provides frameworks for monitoring and reporting events.
SysFaultMgmt WBEM indication providers enable users to monitor the operation of a wide variety
of hardware products, and alert them immediately if any failure or other unusual event occurs. By
Information
Verify
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Functional Area
Processor Diagnostic
Memory Diagnostic
System Mapping Utility
SBA/LBA Chipset
Peripheral Verifier
SAS/SCSI Disk Firmware Update Utility
Disk Test Utility (Non-Destructive)
Data Copy Utility
Disk Expert Utility
I/O Diagnostics Launch Facility (Executes third party diagnostics and runs BIST,
if available)
Core I/O Diagnostic
Card-Specific I/O Diagnostics/BIST
Exercise
Diagnose
Yes
No
Yes
Yes
No
No
Yes
No
No
No
Troubleshooting tools
Expert
No
Yes
Yes
Yes
No
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Troubleshooting
