Online Support Tools; Online Support Tools List; Offline Support Tools; Offline Support Tools List - HP Integrity BL870c User's & Service Manual

Online Support Tools

Online diagnostics are included in the HP-UX OE media, and are installed by default.

Online Support Tools List

The following online support tools are available on HP-UX 1 1.23 hosted server blades. In some
cases, a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a
tool, such as a tape diagnostic, is specific to a particular technology or type of tape drive.
details the online support tools available for the server blade.
Table 22 Online Support Tools List
Functional Area
Server
CPU/FPU
Memory
Graphics
Core I/O LAN
Disk/Arrays
Tape
M/O
Add-On Network I/O Cards
Add-On Mass Storage I/O Cards

Offline Support Tools

Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the
IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics
and Utilities CD is available from the HP website.

Offline Support Tools List

Table 23 details the offline support tools available for the server blade.
Table 23 Offline Support Tools List
Offline Tool
CPUDIAG
MEMDIAG
MAPPER
PLUTODIAG
PERFVER
DFDUTIL
DISKUTIL
COPYUTIL
DISKEXPT
IODIAG
Information Verify
Yes No
No No
Yes No
Yes Yes
Yes Yes
Yes Yes
Yes Yes
Yes No
Yes Yes
Yes No
Functional Area
Processor Diagnostic
Memory Diagnostic
System Mapping Utility
SBA/LBA Chipset
Peripheral Verifier
SAS Disk Firmware Update Utility
Disk Test Utility (Non-Destructive)
Data Copy Utility
Disk Expert Utility
I/O Diagnostics Launch Facility (Runs third party diagnostics and runs
BIST, if available)
Exercise Diagnose
No No
Yes No
Yes No
Yes No
Yes Yes
Yes No
Yes Yes
No No
Yes No
No No
Troubleshooting Tools
Table 22
Expert
No
Yes
No
No
No
No
Yes
Yes
Yes
No
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