Online Support Tool Availability; Online Support Tools List; Offline Support Tool Availability; Offline Support Tools List - HP Integrity BL860c User's & Service Manual

Online Support Tool Availability

Online diagnostics are included in the HP-UX OE media, and are installed by default.

Online Support Tools List

The following online support tools are available on HP-UX 1 1.23 and HP-UX 1 1.31 hosted server
blades. In some cases, a tool, such as a disk exerciser, is generic to many types of hardware; in
other cases, a tool, such as a tape diagnostic, is specific to a particular technology or type of tape
drive. Table 23
Table 23 Online Support Tools List
Functional Area
Server
CPU/FPU
Memory
Graphics
Core I/O LAN
Disk/Arrays
Tape
M/O
Add-On Network I/O Cards
Add-On Mass Storage I/O Cards

Offline Support Tool Availability

Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the
IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics
and Utilities CD is available from the HP web.

Offline Support Tools List

Table 24 details the offline support tools available for the server blade.
Table 24 Offline Support Tools List
Offline Tool
CPUDIAG
MEMDIAG
MAPPER
PLUTODIAG
PERFVER
DFDUTIL
DISKUTIL
COPYUTIL
DISKEXPT
IODIAG
96 Troubleshooting
details the online support tools available for the server blade.
Information
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Functional Area
Processor Diagnostic
Memory Diagnostic
System Mapping Utility
SBA/LBA Chipset
Peripheral Verifier
SAS Disk Firmware Update Utility
Disk Test Utility (Non-Destructive)
Data Copy Utility
Disk Expert Utility
I/O Diagnostics Launch Facility (Runs third party diagnostics and runs
BITS, if available)
Verify Exercise
No No
No Yes
No Yes
Yes Yes
Yes Yes
Yes Yes
Yes Yes
No No
Yes Yes
No No
Diagnose Expert
No No
No Yes
No No
No No
Yes No
No No
Yes Yes
No Yes
No Yes
No No