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S
UPPORT
Primex Wireless Technical Support
Technical Support responds to specific questions about product features, system configuration, and troubleshooting. All
support services will be delivered in accordance with your organization's support agreement and warranties.
Contact Primex Wireless Technical Support
Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product
documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate
the problem.
When you contact Technical Support, please have the following information available:
Customer ID
l
Problem description
l
Device hardware information
l
Error messages
l
Troubleshooting performed before contacting Primex Wireless
l
Recent network changes (SNS products only)
l
Technical Support
Telephone
Email
Fax
Hours
Web
Primex Wireless
(800) 404-8112
techsupport@primexinc.com
(262) 248-0061
7:00 am to 7:00 pm CST | Monday through Friday
www.primexwireless.com
XR Classic Series Digital Clock/Timers Installation Guide
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