Support - Primex XR PERSONAL SERIES Installation & User Manual

S
UPPORT
Supporting Documentation
To obtain additional technical documentation for Primex Wireless products, visit the Support area on our Web site (www.primexwireless.com).
Technical Support
Prime Wireless Technical Support responds to specific questions about product features, system configuration, and troubleshooting. All
support services will be delivered in accordance with your organization's support agreement and warranties.
Contact Technical Support
Before contacting Primex Wireless Technical Support, make sure you have satisfied the system requirements that are listed in your product
documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.
When you contact Technical Support, please have the following information available:
Customer ID
l
Problem description
l
Device hardware information
l
Error messages
l
Troubleshooting performed before contacting Primex Wireless
l
Recent network changes
l
Technical Support
Telephone
Email
Fax
Hours
Web
Primex Wireless
(800) 404-8112
techsupport@primexinc.com
(262) 248-0061
7:00 am to 7:00 pm CST | Monday through Friday
www.primexwireless.com
XR Personal Series LCD Clock Installation & User Guide
16