Using Default Login - Avaya 1165E User Manual

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Agent and supervisor features

2260

NotReady

Using Default Login

If you normally use the same IP Deskphone, use the

in just one time at the beginning of a shift. The

previous shift's login to place you in the same ACD queues with the same

supervisor.

To use Default Login:

2260

3. Choose one of the following:

— Press the

ACD queue.

1. Lift the handset.

2. Press the

In-Calls

3. When "Enter Agent ID" appears on the

screen, use the dialpad to enter your ID.

4. Choose one of the following:

— If your queue requires a Supervisor

ID, press the

— If your queue does not require a

Supervisor ID, press the

times.

In-Calls

key.

NotReady

key to enter the

Default Login

uses your

key.

key three times.

key two

to log

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