Page 1 SIP Software Release 4.4 Avaya 1140E IP Deskphone with SIP Software User Guide Release 4.4.7 NN43113-101 Issue 09.02 August 2017...
Page 2 Product provided by Avaya including the selection, arrangement this documentation, to the extent made by End User. and design of the content is owned either by Avaya or its licensors Link disclaimer and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases.
Page 3 See the Avaya Support website: http://support.avaya.com for product notices and articles, or to report a problem with your Avaya product. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com, scroll to the bottom of the page, and select Contact Avaya Support.
Page 4: Table Of Contents
Contents Chapter 1: Revision history....................10 Chapter 2: Regulatory and safety information..............11 Chapter 3: Introduction to the Avaya 1140E IP Deskphone..........14 ........................14 Basic features ..................16 Avaya 1140E IP Deskphone controls ......................19 Key press behavior ..................20 Avaya 1140E IP Deskphone display ..........
Page 5 ......................... 53 Entering text ......................53 Using the dialpad ................56 Entering text using the USB keyboard Chapter 6: Configuring the Avaya 1140E IP Deskphone............. 58 ..................58 Adjusting the display screen contrast ....................59 Configuring the backlight ..................60 Creating the idle screen text display .....................
Page 6 Configuring Instant Messaging pop-ups .................... 135 Configuring IM audible alert .................... 136 Composing an Instant Message ..................... 138 Instant Message Inbox/Outbox ..................138 Accessing Instant Messages August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 7 PC Client softphone interworking with the IP Deskphone ....................197 Answer-Mode Settings ..................199 Automatic remote software updates ........................199 Busy lamp field Chapter 15: Multiuser......................201 .......................... 201 Initial login August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 8 ..................... 237 Selecting an image screen ................... 238 Service Package Group Support ..... 239 Bulk-create feature keys based on an existing directory Address Book group August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 9 ........................274 Re-authorization .................... 275 Feature interactions with MLPP Chapter 19: Third party terms....................276 ....276 Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) ..........................277 ..........................281 Zlib .......................... 282 Libpng ........................
Page 10: Chapter 1: Revision History
July 2007 Standard 02.06. This document is up issued to support SIP Firmware for IP Phone 1120E Maintenance Release 1.1. January 2007 Standard 01.02. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 11: Chapter 2: Regulatory And Safety Information
• Consult the dealer or an experienced radio/TV technician for help. Note: The user should not make changes or modifications not expressly approved by Avaya. Any such changes could void the user authority to operate the equipment This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à...
Page 12 CE Marking requirements. EU Countries: This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration may be obtained from the Avaya support site. Australia: AS/ACIF S004: Voice Frequency Performance Requirements for Customer Equipment.
Page 13: Denan Regulatory Notice For Japan
Please be careful of the following while installing the equipment: • Please only use the connecting cables, power cord, AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment. If you use any other equipment, it may cause “failures, malfunctioning, or fire”.
Page 14: Chapter 3: Introduction To The Avaya 1140E Ip Deskphone
Chapter 3: Introduction to the Avaya 1140E IP Deskphone Your Avaya 1140E IP Deskphone brings voice and data to your desktop. The IP Deskphone connects directly to a Local Area Network (LAN) through an Ethernet connection. The IP Deskphone with SIP software communicates using Session Initiated Protocol (SIP) after the software is upgraded to a SIP-enabled version.
Page 15 • logging off the IP Deskphone without entering a password • dialing a call from the Inbox • the capacity to attach up to three Expansion Modules for Avaya 1100 Series IP Deskphones, adding up to 54 programmable feature keys ®...
Page 16: Avaya 1140E Ip Deskphone Controls
Bluetooth 2.1 compliant headsets. Avaya 1140E IP Deskphone controls This section describes the controls on your 1140E IP Deskphone. Your IP Deskphone can have fixed keys with icons or with labels. This document presents both versions of the fixed key.
Page 17 Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 18 Press the Services key twice quickly to access the Network menu. Press the Quit key to cancel the current operation or to exit the menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 19: Key Press Behavior
If there are several incoming calls at the same time, the newest call is answered. In order to answer a different call, you must select it and press the corresponding soft key. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 20: Avaya 1140E Ip Deskphone Display
IP Deskphone components and cause premature failure. Context-sensitive soft keys Your Avaya 1140 IP Deskphone has four context-sensitive soft keys beneath the LCD screen. The context-sensitive soft keys access different features and menus depending on the state of the IP Deskphone and the menu you access.
Page 21 When you press the More… context-sensitive soft key for the first time, the following context-sensitive soft keys appear on the menu list. CallFwd Press the CallFwd context-sensitive soft key to forward all calls to a specified address. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 22 • Alerting Volume - Set Desired volume • Paging Volume Voice Configure the volume for the following: • Handset Volume • Headset Volume Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 23 • To view details about the audio quality of an active call. 3. Feature Options—use to configure the following: • Feature keys • Call Ignore Action • Call Subjects Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 24 8. User Settings - use to modify the following: • Call Settings • IM Settings • Voice Mail Settings • Change Location <blank> Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 25: Idle Display Screen After Dial Pad Input
Press the Exit context-sensitive soft key to clear the user input and return to the initial idle screen that displays the following context-sensitive soft keys: [Redial] [abc] [Msgs] [More...] August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 26: In-Call Context-Sensitive Soft Keys
Note: The Activate context-sensitive soft key never appears at the same time as the Audio context-sensitive soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 27 Mode is enabled on the IP Deskphone. 4. Language—use to change the interface language. 5. Misc Options—use to access the following options: • Alpha Dialing • Search Method Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 28 Unlock Note: The Unlock context-sensitive soft key appears if you answer a call when the IP Deskphone is locked with a password- protected screensaver. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 29: Navigation Keys
• Leave the detail view of the Inbox or Outbox and return to the main Inbox or Outbox. Operates like the Back context-sensitive soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 30: Using A Usb Mouse
To access the Network menu, right-click anywhere on the display. Note: USB mouse support is available for the Avaya 1140E IP Deskphone but does not extend to added Expansion Modules. Available IP Deskphone call features The IP Deskphone is designed to be supported by various call servers.
Page 31: Security Features
The following figure is an example of a secure connection when you are on an active call. The security icon is visible on the IP Deskphone screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 32 Introduction to the Avaya 1140E IP Deskphone Figure 7: Example of a secure connection during an active call August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 33: Chapter 4: Accessing The Avaya 1140E Ip Deskphone
Chapter 4: Accessing the Avaya 1140E IP Deskphone You require a log on ID and a password to log on to a server with your Avaya 1140E IP Deskphone. Logging on Whenever you log on to your Avaya 1140E IP Deskphone you must do the following: •...
Page 34: Automatic Login
Automatic login Before you first receive your Avaya 1140E IP Deskphone, your system administrator can configure your IP Deskphone with your user logon and password. If this is the case, after you plug in the IP Deskphone you can use it without further configuration.
Page 35: Password Protection For Domains
Lang context-sensitive soft key on the User Login page. To change the language: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 36: Logging On To Your Avaya 1140E Ip Deskphone
User Login screen. Logging on to your Avaya 1140E IP Deskphone You need to log on to your Avaya 1140E IP Deskphone when you first install and start your IP Deskphone and anytime you log off or reboot.
Page 37 You can cancel the login process by pressing one of the following keys: • Cancel soft key • Goodbye fixed key • Quit fixed key Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 38: Configuring The Duration Of The Login
• Press the Back context-sensitive soft key to return to the permanent logon screen. • Press the Cancel context-sensitive soft key to return to the first logon screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 39: Logging On Multiple User Accounts
Timed logoff Logging on multiple user accounts The Avaya 1140E IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be active on the IP Deskphone at the same time. For more information about logging on multiple...
Page 40: Selecting A Location
• Alerting Volume adjustment • Idle Screen display text • Voice Mail settings (number and mailbox ID) • User location (from a server-provided list) August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 41: Overwriting Your Personal Address Book
Note: In case of login failures, the IP Deskphone displays the message “Failed to login user” and then automatically returns to the login screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 42: Logging Off From The Ip Deskphone
4. Choose one of the following: • Press the Logout context-sensitive soft key to complete the logout process. The IP Deskphone returns to the User Login screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 43: Logging Off Multiple User Accounts
203. Making an emergency call You can use the Avaya 1140E IP Deskphone to make an emergency call to the Public Safety Answering Point (PSAP) from any accessible screen without logging on. When you pick up the handset, press the handsfree button or headset button without logging on, a message “Emergency calls only”...
Page 44: Location Information
To view your location, press the Services hard key, choose Phone Information, and then press the E911 context-sensitive soft key. Figure 10: Phone information menu August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 45 Making an emergency call Figure 11: Phone location display You can obtain location information only if it has been configured on your system. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 46: Chapter 5: Installing The 1140E Ip Deskphone
Your IP Deskphone is designed for use in an indoor environment only. Caution: Do not plug your Avaya 1140E IP Deskphone into an Integrated Service Digital Network (ISDN) connection. Severe damage to the Avaya 1140E IP Deskphone can result. Connecting the components Install your IP Deskphone by completing the following procedures in the order listed: •...
Page 47: August 2017 Avaya 1140E Ip Deskphone With Sip Software User Guide
Connection of anything other than the proper Expansion Module connector to this port can cause damage to the IP Deskphone. Figure 13: Wall-mount lever August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 48: Removing The Stand Cover
Installing the 1140E IP Deskphone Warning: Your Avaya 1140E IP Deskphone is shipped with the base locked in position. To avoid damaging your phone, press the wall-mount lever, located under the Handsfree key as indicated in Wall-mount lever on page 47, to release the base and pull it away from the IP Deskphone.
Page 49: Connecting The Handset
Follow this procedure after the 1120E IP Deskphone and headset are installed and you are using the IP Deskphone for the first time with the headset. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 50: Connecting The Lan Ethernet Cable
2. Thread the network cable through the channel marked with the network symbol. 3. Connect the other end of the cable to your LAN Ethernet connection. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 51: Installing Additional Cables
IP Deskphone. Connect the USB cable to the USB port on the back of the IP Deskphone. Wall-mounting the IP Deskphone (optional) You can mount your Avaya 1140E IP Deskphone on a wall either by: (method A) using the mounting holes on the bottom of the IP Deskphone stand or (method B) using a traditional-style wall-mount box with an RJ-45 connector and 15 centimeter (cm) (6-inch) RJ-45 cord (not provided).
Page 52 Tilt Lever and continue to push the IP Deskphone towards the base until you hear an audible click. Ensure the IP Deskphone is securely locked in position. Note: To add an Expansion Module for Avaya 1100 Series IP Deskphones see Expansion Module for Avaya 1100 Series IP Deskphones (SIP Software) User Guide (NN43110-301).
Page 53: Entering Text
Entering text Entering text You can use the following methods to enter and edit text on your Avaya 1140E IP Deskphone: • Entering text using the IP Deskphone dialpad on page 53 • Entering text using the USB keyboard on page 56...
Page 54 Enabling and disabling the # Ends Dialing feature You can enable the IP Deskphone to use the octothorpe (#) symbol to immediately dial the address or phone number. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 55: Configuring The Dialpad To Alphanumeric Dialing
To eliminate the need to press the abc/123 context-sensitive soft key when you enter text, you can configure the IP Deskphone dialpad default to alphabetic mode. To configure the dialpad to alphabetic mode as the default: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 56: Entering Text Using The Usb Keyboard
(*) and octothorpe (#) characters and you can use the alphabetic keys to enter text. The following table describes the associations between the USB keyboard function keys and the IP Deskphone fixed keys. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 57 Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster Arrow Down Down arrow of Navigation Cluster Enter Enter August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 58: Chapter 6: Configuring The Avaya 1140E Ip Deskphone
Chapter 6: Configuring the Avaya 1140E IP Deskphone You can adjust a few settings of the Avaya 1140E IP Deskphone to conform to the environment where you want to use the IP Deskphone. These settings are saved to your User Profile. This chapter describes some of the settings that you can customize on your IP Deskphone.
Page 59: Configuring The Backlight
IP Deskphone to remain backlit and return to the Display menu. • Press the Cancel context-sensitive soft key to keep the existing configurations and return to the Display menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 60: Creating The Idle Screen Text Display
• Press the Save context-sensitive soft key to save the idle screen text display. • Press the Back context-sensitive soft key to keep the existing screen display text and return to the Display menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 61: Configuring Menu Auto Back-Out
Display menu. • Press the Back context-sensitive soft key to dismiss the Auto back-out time menu and return to the Display menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 62: Selecting A Ring Pattern
• Press the Test context-sensitive soft key to briefly play the selected ring pattern. • Press the Back context-sensitive soft key to keep the existing configurations and return to the previous menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 63: Adjusting The Volume
To adjust the ring volume for an incoming call: 1. Press the Prefs context-sensitive soft key, select Audio, select Tones, and then select Alerting Volume. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 64: Adjusting The Volume Of The Handset, Headset, And Handsfree Mode
• Press the Volume + fixed key to increase the handset volume or press the Volume - fixed key to decrease the handset volume. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 65 • Press the Back context-sensitive soft key to keep the existing configurations and return to the Voice menu. You can adjust the handsfree mode volume on the IP Deskphone. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 66: Adjusting The Paging Ring Volume
2.To adjust the ring volume of an incoming paging call do one of the following: • Press the Left/Right navigation key. • Press the Volume fixed keys to increase or decrease the volume. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 67: Selecting A Language
4. Choose one of the following: • Press the Select context-sensitive soft key to save the desired language and return to the previous screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 68: Selecting The Date And Time Format
Time Format menu. • Press the Back context-sensitive soft key to keep the existing configurations and return to the Time Format menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 69 Time Format menu. • Press the Back context-sensitive soft key to keep the existing configurations and return to the Time Format menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 70: Usb Headset
Time Format menu. USB headset You can attach only one USB headset to the Avaya 1140E IP Deskphone. (If you add an additional USB headset, the IP Deskphone ignores it without any message.) When you connect the USB...
Page 71: Headset Menu
USB port of the IP Deskphone, the IP Deskphone configures the headset to work with it. The following table lists the types of USB headsets that work with the Avaya 1140E IP Deskphone. Table 8: Supported USB headset types...
Page 72 USB audio and HID commands. The configuration is ignored for non-supported USB headsets. MHS Headset Type Choose an MHS Headset Type only if Avaya headset adapter is detected. This list contains the different wired headset types that can be attached to the Avaya Enhanced or Mobile Adapters for loss plan adjustment.
Page 73: Presence Of Usb Headset
This item is dimmed if the attached headset is not one of the Avaya headset types. MHA Back Light Enable the MHA Back Light (only if Avaya headset adapter is detected). The checkbox is used to enable or disable the back light equipped in Avaya Enhanced or Mobile headsets.
Page 74: Generic Usb Headset
Avaya USB headset adapter with HID When you enable the HID support for Avaya USB Mobile or Enhanced adapter, then the IP Deskphone makes use of the UI elements on the adapter. Both type of USB headsets are stimulus devices, as the IP Deskphone can have complete control of the LEDs.
Page 75 IP Deskphone (the Avaya Enhanced Adapter has a Avaya logo key which does not exist on the IP Deskphone). Table 13 on page 111 illustrates the mappings: Key press events on the adapter are sent to the IP Deskphone through the USB.
Page 76 Audio Processing Same as the wired headset. Audio quality is restricted to narrow band with mono voice channel only. The following table lists the Avaya USB adapter key mappings. Table 10: Avaya USB adapter key mappings Keys on adapter Keys on the IP Deskphone...
Page 77: Third-Party Usb Headsets With Hid
• Plantronics CS50/CS60 Wireless USB headsets • GN Netcom 9300 series wired and wireless USB headsets The HID support of third-party USB headsets performs differently from the Avaya Headset. The headsets are independent devices with an internal state machine to control LED operations and headset behavior.
Page 78 Volume Up/Down keys on the headset has no effect on system volume. The IP Deskphone ignores volume events from the headsets to avoid double volume changes. On the other hand, Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 79: Analog Terminator Adapter For Analog (500/2500-Type) Telephone Or Fax Machine
Caller ID, if available, is also sent to the adapter. The adapter sends the CLID to the attached analog device for display. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 80: Configuring A Bluetooth Wireless Technology Headset
IP Deskphone, the system administrator must activate the feature. Contact your administrator to inquire if Bluetooth wireless technology functionality is available for your use. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 81 Configuring a Bluetooth wireless technology headset Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list. Note: Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list.
Page 82 If an error message appears: • Confirm that the wireless headset is still in search/pair mode. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 83: Dual Pairing Headsets
IP Deskphone. If the headset is paired to both, and the IP Deskphone is the second device, then following applies: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 84: Interaction With Wired Headsets
Interaction with wired headsets If you connect a Bluetooth wireless technology headset and a wired headset to the same Avaya 1140E IP Deskphone, the two interact as follows: • If a wireless headset is not paired, the wired headset works as normal. Likewise, if a wireless headset is paired with a wired headset, but the wireless headset is not in range, the wired headset works as normal.
Page 85 Your Bluetooth wireless technology headset is no longer paired with your IP Deskphone, and you can use the wired headset. To use the wireless headset again, you must perform the pairing and activation procedure. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 86: Chapter 7: Making A Call
• Lift the handset • Press the Headset fixed key • Press the Handsfree fixed key The IP Deskphone produces a dial tone. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 87: Making A Call Using On-Hook Dialing
You can make a call by using on-hook dialing. Enter the SIP address or the phone number before going off-hook. Note: When you use this method, you cannot toggle between alphabetic or numeric input. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 88: Using Handsfree Calling
2. Press the Mute key again to return to a two-way handsfree conversation. To switch from the handsfree to handset mode: Lift the handset. To switch from the handset mode to handsfree mode: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 89: Using Call Subjects
1. Press the Subject context-sensitive soft key to send a Call Subject with the call you are making. A list of Call Subjects appears on the LCD screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 90 Call Subject menu. You now have the option to select No to a Call Subject. To create a new call subject while initiating a call: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 91: Managing Call Subjects
You can create a list of Call Subjects to have ready to use when you initiate a phone call. The number of Call Subjects that are stored on the IP Deskphone depends on how the IP Deskphone August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 92: Adding A Call Subject
• Press the Save context-sensitive soft key to add the new Call Subject. • Press the Back context-sensitive soft key to return to the previous menu without adding a new Call Subject. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 93: Deleting A Call Subject
To edit a Call Subject while the IP Deskphone is idle: 1. Press the Prefs context-sensitive soft key, select Feature Options, and then select Call Subject from the menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 94 • Press the Save context-sensitive soft key to confirm the changes. • Press the Back context-sensitive soft key to return to the previous menu without editing the Call Subject. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 95: Chapter 8: Receiving A Call
• Receive an intercom call. See Receiving intercom calls on page 103. • Receive paging calls. See Receiving paging calls on page 104. Figure 22: Incoming call screen August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 96: Answering An Incoming Call
1. Press the Redrct context-sensitive soft key to redirect an incoming call. The LCD screen prompts you to enter an address to which you want the call directed. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 97 • Press the Shift/Outbox fixed key to choose a SIP address from the Call Outbox. 3. Press the Up/Down navigation key to highlight a SIP address contact. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 98: Declining An Incoming Call
• Press the New context-sensitive soft key to create a new decline reason to send. For more information, see Creating a new Call Decline Reason on page 99. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 99: Creating A New Call Decline Reason
3. Press the abc/123 context-sensitive soft key to toggle between alphabetic and numeric characters. 4. Use the Dialpad to enter a new Call Decline Reason. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 100: Managing Call Decline Reasons
Decline Reason to the list of available Call Decline Reasons. 3. Use the dialpad to enter the new Call Decline Reason for the contact. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 101: Delete A Call Decline Reason
To edit a Call Decline Reason: 1. Press the Up/Down navigation key to scroll through and highlight the Call Decline Reason to edit. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 102: Ignoring An Incoming Call
To configure the Ignore feature to Local or Network press the Prefs context- sensitive soft key, select Feature Options, and then select Call Ignore Action from the menu. Press the Change August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 103: Receiving Intercom Calls
• The IP Deskphone auto-answers only if you do not answer the call within the configured time limit. • If you are on an active call, the IP Deskphone does not auto-answer the incoming intercom call. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 104: Receiving Paging Calls
• If you are in the process of making an outgoing call and a page call comes in, the IP Deskphone ends the outgoing call and auto-answers the page call. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 105: Chapter 9: The Address Book
• Call the contact. See Initiating a call from the Address Book on page 106. • Send an IM. See Composing an Instant Message on page 136. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 106: Initiating A Call From The Address Book
1. Press the Directory fixed key to select a contact from the Address Book to call. 2.Press the Up/Down navigation key to highlight a contact on the list. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 107: Adding A Contact To Your Address Book
• Press the Back context-sensitive soft key to return to the off- hook screen. Adding a contact to your Address Book You can add a new contacts to the Address Book of the Avaya 1140E IP Deskphone. To add a contact to your Address Book: 1. Choose one of the following: •...
Page 108 • Press the Back soft key to return to the previous menu. 6. Press the Ok soft key to complete the entry and return to the Address Book menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 109: Editing A Contact In Your Address Book
If you only need to change one field for the contact, press the Next soft key without making changes to go to the next field. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 110 2. Press the Edit soft key to access the contact information. 3. Press the Delete soft key to completely delete the contact from the Address Book. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 111: Copying Information To The Address Book
• 4. Call Forward Key 2. Press the Up/Down navigation key to highlight the Address Book and press the Select soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 112 • Press the Yes soft key to designate the contact as a friend. • Press the No soft key if you do not want a contact designated as a friend. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 113: Searching For A Contact In The Address Book
• Name Search (performs a search based on the name you enter; not case-sensitive). To change the method the Avaya 1140E IP Deskphone uses to search: 1. Press the Prefs soft key, select Misc Options, and then highlight Search Method from the menu.
Page 114: Using The Search Feature In The Address Book
Using Local Search You can search for a contact that is stored in your Address Book. To search for a contact stored in your Address Book: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 115 • Press the Search soft key to start a new search. • Press the Exit soft key to return to the idle screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 116: Using Global Search
• First Name • Last Name • Phone Number 3. Press the abc/123 context-sensitive soft key to toggle between alphabetic and numeric characters. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 117 • Press the Search soft key to start a new search. • Press the Back soft key to return to the previous screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 118 • Press the New soft key to return to the search menu and begin a new search. • Press the Back soft key to return to the previous screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 119: Chapter 10: Call Inbox
Managing calls in the Call Inbox while not on a call page 120. • Active. For more information, see Accessing the calls in your Call Inbox during a call page 126. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 120: Managing Calls In The Call Inbox While Not On A Call
• Press the Exit context-sensitive soft key to exit the Call Inbox. The following table provides a list of additional user interactions for the main inbox screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 121: Viewing The Details Of A Call In The Call Inbox
IP Deskphone. • Press the Prev context-sensitive soft key to select and display he details of the previous entry in the call log. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 122: Managing Missed Calls
Initiating a call from the Call Inbox on page 124. 4. To view all the calls in the Call Inbox, press the All soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 123: Missed Calls Notification
To change the Missed Calls Notification behavior: 1. Press the Msgs context-sensitive soft key. 2. Press the Up/Down navigation key to highlight Missed Calls Notification. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 124: Initiating A Call From The Call Inbox
• While you are on a call, you can initiate a new call from the Call Inbox. For more information, see Accessing the calls in your Call Inbox during a call on page 126. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 125: Deleting Calls In Your Call Inbox
When you delete calls from the Call Inbox, both missed calls and answered calls are deleted. When you view the missed calls and select delete, only the missed calls are deleted. To delete calls from your Call Inbox: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 126: Accessing The Calls In Your Call Inbox During A Call
To access the calls in your Call Inbox during a call: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Inbox. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 127 This places the current call on hold, if it is not already on hold. • Press the Exit context-sensitive soft key to return to the in- call screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 128: Chapter 11: Call Outbox
You can manage calls in the Call Outbox while you are not in an active call. The following figure shows details of the Call Outbox screen while the IP Deskphone is idle. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 129 For more information, see Deleting calls from your Call Outbox on page 130. 5. Press the Exit context-sensitive soft key to return to the idle screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 130: Initiating A Call From The Call Outbox
To delete calls from your Call Outbox: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Outbox. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 131: Viewing The Details Of A Call In The Call Outbox
Outbox you can do one of the following: • Initiate a call to the caller displayed on the screen. Initiating a call from the Call Outbox page 130. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 132: Accessing The Calls In Your Call Outbox During A Call
This places the current call on hold, if it is not already on hold. • Press the Exit context-sensitive soft key to return to the Incall screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 133: Chapter 12: Instant Messaging
When this exception occurs, the IM goes directly to the IM Inbox, and the blue LED activates. The following figure shows the IM pop-screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 134: Configuring Instant Messaging Pop-Ups
2. Press the Up/Down navigation key to select the user (if multiple users are logged into the same deskphone). 3. Press the Select context-sensitive soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 135: Configuring Im Audible Alert
IM audible alerts or disabling IM audible alerts. • Press the Back context-sensitive soft key to return to the previous menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 136: Composing An Instant Message
Messaging, and press the New IM context-sensitive soft key • Access the list of IMs by pressing the Expand fixed key. • To compose an IM from the Avaya 1140E IP Deskphone Address Book, select an address and press the Send IM context-sensitive soft key.
Page 137 • Press the Back context-sensitive soft key to return to the previous menu without sending the new IM. Related links Instant Messaging on page 133 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 138: Instant Message Inbox/Outbox
User context-sensitive soft key to filter all IMs based on the lM that you highlight. The telephone display screen shows the list of all IMs from that contact. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 139: Viewing The Content Of An Instant Message
Initiating a call from an Instant Message on page 140 Deleting an Instant Message on page 141 Replying to an Instant Message You can reply to an Instant Message. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 140: Initiating A Call From An Instant Message
If your service provider requires that a Directory Number (DN) be used to initiate a call, you cannot initiate a call from an Instant Message. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 141: Deleting An Instant Message
1. Choose one of the following: • Press the Msgs context-sensitive soft key, and then select Instant Messaging from the menu. • Press the Expand fixed key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 142 • Press the Back context-sensitive soft key to return to the previous screen. Related links Viewing the content of an Instant Message on page 139 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 143: Chapter 13: While On An Active Call
Initiating a call using the active call context-sensitive soft key menu You can initiate a call using the active call context-sensitive soft key menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 144: Call Waiting
You can also redirect the new call, decline the new call, transfer the new call, or ignore the new call. For more information, see Receiving a call on page 95. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 145: Placing A Call On Hold
1. Retrieve the call on hold: • Press the Line feature key beside the flashing LCD indicator. • Press the Hold fixed key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 146: Multiple Calls On Hold
Table 14: Context-sensitive soft keys for the multiple calls In-call display screen Press the Join context-sensitive soft key to join the eligible calls. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 147 When you press the more.… context-sensitive soft key for the first time, the following context-sensitive soft keys appear on the menu list. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 148 USB headset. 3. Feature Options—use to configure the following: • Feature keys • Call Decline Reasons • Call Ignore Action Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 149 • USB flash drive 8. User Settings—use to modify the following: • Call Settings • IM Settings • Voice Mail Settings • Change Location Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 150: Using 3-Way Calling
The 3-way Call feature joins two calls on your IP Deskphone into one 3-way call. You and the other two callers can speak together. When you join more than two calls into one call, you must use the August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 151: Configuring A Conference Call
IP Deskphone. The call server handles conference calls. You can join incoming calls to the conference call, or you can join calls that you initiate. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 152: Ad Hoc Conferencing When Connecting To The Call Server
Ad hoc conferencing when connecting to the Call Server This feature allows you to make ad hoc conference calls when you connect to the Call Server. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 153 The following figure shows the Domain screen with conference parameters, including the conference URI and the maximum number of ports available for ad hoc conferencing. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 154: Edit Domain Page
Note: An admin password is required to access the Edit Domain page. The following figure displays the Edit Domain screen with the conference details. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 155 • Clear—to clear the character behind the cursor. • Back—to return to the previous screen. Note: For these configuration changes to take effect, you must manually log off and log on. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 156: Transferring A Call
• To return to the previous screen, press the Back soft key. The IP Deskphone prompts you with the following question: Consult with party? Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 157 2. Press the abc/123 soft key to toggle between numeric and alphabetic input. 3. Enter the Voice Mail ID, extension, or external number by using the dialpad. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 158: Using The Park Call Feature
• When you park a call to the server, the server returns a retrieval code. You must enter the code to retrieve the call from park. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 159: Using Park Call
• Press the Clear context-sensitive soft key to erase the input field. • Press the Back context-sensitive soft key to return to the previous screen. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 160: Retrieving A Parked Call
• Press the Clear context-sensitive soft key to erase the input field. • Press the Back context-sensitive soft key to return to the previous screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 161: Chapter 14: Additional Features
• Initiate a call to a friend. • Send an IM to a friend. • Edit the information about a friend. Figure 36: Presence status of a friend August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 162: Accessing Your Friends List
• Press the Filter context-sensitive soft key, and select Friends from the menu. • Press the Select context-sensitive soft key while viewing the Address Book. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 163 The IP Deskphone uses the SIP address for the contact from your personal Address Book. 4. Press the abc/123 context-sensitive soft key to toggle between numeric and alphabetic input. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 164: Editing Information Of A Friend
• Press the Select context-sensitive key. 2. Press the Up/Down navigation key to highlight the friend you want to edit and press the Edit context-sensitive soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 165 • Press the Next context-sensitive soft key to complete the process. • Press the Back context-sensitive soft key to return to the previous menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 166 • Press the Filter context-sensitive soft key, and select Friends from the menu. • Press the Select context-sensitive soft key while viewing the Address Book. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 167: Feature Keys
The IP Deskphone designates the feature key on the bottom right of the four feature keys as Feature Key 1 and reserves it as the line key for the IP Deskphone. The following figure shows the Feature keys. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 168: Feature Key Programming
Friends list or Address Book. For information about how to autoprogram feature keys see, Feature key programming on page 168. The following figure shows the feature key numbering for 3 Expansion Modules for Avaya 1100 Series IP Deskphones. Figure 38: Feature key numbering Feature key programming You can program feature keys.
Page 169 The Program Key screen opens as shown in Figure 39: Feature key details on page 170. 2. Press the Back context-sensitive soft key to return to the previous screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 170 • Use the dialpad to select the Feature key that you want to view and then press the Edit context-sensitive soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 171 2. Press the Back context-sensitive soft key to return to the previous screen. The following figure shows the “Edit feature key” screen. Figure 40: Edit feature key screen August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 172 To program a Speed Dial feature key page 173 - Call Forward. See To program a Call Forward feature key page 174 Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 173 4. Use the dial pad to enter a key label. 5. Press the Next context-sensitive soft key to continue. 6. Use the dial pad to enter an address. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 174 To program a Call Forward feature key, beginning from Step 6 in the procedure “To modify a feature key”.: 1. Press the Select context-sensitive soft key. 2. Select Call Forward. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 175 • Press the Clear context-sensitive soft key to erase the entry. • Press the Back context-sensitive soft key to return to the previous menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 176 To program a Send IM feature key: To program a Send IM feature key, beginning from Step 6 in the procedure “To modify a feature key”.: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 177 To program a Presence feature key: To program a Presence feature key, beginning from Step 6 in the procedure “To modify a feature key”.: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 178 For more information, see Adding a new Presence state message on page 192. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 179: Remove A Programmed Feature Key
Edit context- sensitive soft key. The Program Key screen opens as shown in Figure 40: Edit feature key screen on page 171 Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 180: Feature Key Autoprogramming
2. Choose one of the following: • Press the Bulk context-sensitive soft key. • Press the Back context-sensitive soft key to return to the previous step. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 181 2. Press the Bulk context-sensitive soft key. 3. Press the Up/Down navigation key to highlight the 2. Feature key removal menu item and press the Select context-sensitive soft. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 182 • Use the dialpad to select the Feature key that you want to view and press the Remove context-sensitive soft key. Press the Back context-sensitive soft key to return to the previous menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 183 • Press the No context-sensitive soft key to return to the previous screen without removing the feature keys. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 184: Creating A Feature Key Using The Copy Key
Call Forward, or Send IM from the menu. Note: Presence and Do Not Disturb are not programmable by using the Copy key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 185 • Presence — see To program a Presence feature key: page 177 Press the Back context-sensitive soft key to return to the previous menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 186: Using Call Forward
Subject: Calling to discuss budget. From: Anonymous To: Alice (alice@companya.com) Subject: Calling to discuss budget. Address From: Robert To: Alice (alice@companya.com) Subject: Calling to discuss budget. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 187: Activate Call Forward
Activate Call Forward To forward your calls or change the number where calls are forwarded: 1. Press the CallFwd context-sensitive soft key. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 188: Configuring Do Not Disturb
Use Do Not Disturb to automatically block all incoming calls. When you activate this feature, the calling party receives a busy signal. Enable Do Not Disturb To enable Do Not Disturb: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 189 • Press the Back context-sensitive soft key to return to the previous menu. 2. Press the Ok context-sensitive soft key to return to the Services menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 190: Configuring A Presence State
You can choose a more detailed message for other users to see, or you can select None if you do not want to provide additional information. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 191 You can create your own Presence messages to appear on screen, which become available when you program a feature key as a shortcut. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 192: Adding A New Presence State Message
(press the More.… context-sensitive soft key until Presnce appears). 2. Press the Change context-sensitive soft key. 3. Select Connected or Unavailable from the menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 193: Configuring Privacy Settings
To configure Incoming Call Privacy: 1. Press the Prefs context-sensitive soft key, select Misc Options, and then Incoming Privacy from the menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 194: Outgoing Call Privacy
Outgoing Privacy restriction to the highlighted restriction. • Press the Back context-sensitive soft key to return to the previous menu without implementing any changes. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 195: Multiple Appearance Directory Number
The MADN feature is only available when you connect to a call server that supports it. Different servers support different capabilities. Your system administrator manages the MADN feature and enables the MADN feature on your IP Deskphone if required. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 196: Audio Codecs
To change the codec while on the call, select Audio > Change codec, and then press OK. The following context-sensitive soft keys are available on the Audio Codes page: • Ok — to view the Audio Codec Selection screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 197: Audio Codec Selection
Copy context-sensitive soft key. Answer-Mode Settings For an Avaya 1140E IP Deskphone to automatically be answered on your PC Client softphone, you must pre-grant authorization to the user or user groups who are making the request for an automatic answer.
Page 198 The Allow Addresses screen displays the domains and SIP addresses in a list. If the list is long, you can scroll down the screen until you have reached the last entry. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 199: Automatic Remote Software Updates
Call states and the corresponding presence icons are shown in the following table: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 200 If you have the required permissions you can answer a call placed to a monitored IP Deskphone. To answer, press the flashing Ringing button. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 201: Chapter 15: Multiuser
You can change the language used at the login screen. The following figure shows the primary login screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 202: Additional Logins
If the configured limit is reached on concurrent logins, then the selected login command displays an error message. The initial login message login in process displays during the login operation. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 203: Automatic Login
Logging off from the IP Deskphone on page 42 The following figure shows the logout screens. Figure 46: Logout screens Related links Multiuser on page 201 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 204: Primary Account Logout
The first account to lose connection retries until it re-registers or you cancel the attempt, after which a reconnect attempt begins for the next account. Canceling the re-connection attempt of August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 205: Cable Unplugged
Example: An Avaya 1120E IP Deskphone with SIP Software Release 2.x has the following user accounts logged in and logged out. • user1@domain1.com •...
Page 206: Line Keys
You can select a different available line key for secondary accounts during the login process The following figure shows the Avaya 1140E IP Deskphone with an Expansion Module for Avaya 1100 Series IP Deskphones and multiple accounts.
Page 207 MADN, Do Not Disturb, and Call Forwarding features also affect the appropriate line key icon of the account. Related links Multiuser on page 201 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 208: Making A Call
The line key of the corresponding account displays an incoming call icon. The call can be answered by: • pressing the Answer context-sensitive soft key • taking the handset off hook August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 209: Being In A Call
After you have established a 3-way call, the Join functionality becomes unavailable until the 3-way call is terminated. The following figure shows two examples of the 1140E IP Deskphone — with one call and multiple calls.
Page 210: Instant Messages
Multiuser Figure 48: 1140E IP Deskphone with one and multiple calls Related links Multiuser on page 201 Instant Messages Only the primary account can send or receive instant messages. Incoming messages for secondary accounts are rejected; they are not displayed on screen, and are not added to the instant message logs.
Page 211: Modifying Settings
IDs for each account. To access the voice mail of a secondary account, press the line key of the secondary account to obtain a dial prompt, and then press the VMail context- sensitive soft key. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 212: Remembering Settings After Logout
Instant Message keys always use the primary account, because IM support is disabled for secondary accounts. Related links Multiuser on page 201 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 213: Inbox, Outbox, Im Log
Line Key 2. The network-based directory of the appropriate account is accessed only if it is available; otherwise, the local address book is used. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 214: User Status
• If you select a single account and the account has Call Forwarding active, then an error message appears indicating that DND cannot be activated. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 215: Call Forwarding
• If call forwarding is not already activated, then the account is configured to forward calls to the given target, disabling DND if necessary, and overriding any other call forward target that might be active for the account. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 216: Presence
Presence key to configure all accounts to the Connected state. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 217: Notifications
These scenarios fall into two categories: 1. Prompts where exactly one account must be selected 2. Prompts where an “all” or “none” option is available August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 218 In all cases, pressing the line key of an account highlights the corresponding item in the account list. If no selection is made in a certain amount of time, then the operation is cancelled. Related links Multiuser on page 201 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 219: Chapter 16: Advanced Features
• Software • E.M Software • Presence • FeatActv • Srv Pkg Location Press the Details context-sensitive soft key to show: • Primary User August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 220: Accessing The Services Menu
Use to check for the latest software and configuration update for the IP Deskphone. For more information, see Checking for Updates on page 221. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 221: Checking For Updates
• Press the No context-sensitive soft key to return to the previous menu without checking for an update. Related links Viewing the IP Deskphone information on page 219 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 222: Resetting The Ip Deskphone
• Press the Yes context-sensitive soft key to proceed. • Press the No context-sensitive soft key to return to the System menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 223: Erasing The User Data
You must enter your login password to access the File Manager menu. 3. Press the abc/123 context-sensitive soft key to toggle between alphabetic or numeric input. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 224 • To delete contents of the selected folder, press the Delete context-sensitive soft key. Note: Note: Folders cannot be deleted because they are on the IP Deskphone. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 225 • Press the Delete context-sensitive soft key to delete the highlighted sound file from the list. • Press the Back context-sensitive soft key to return to the previous menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 226 • Press the Back context-sensitive soft key to return to the previous menu. 2. Log out or restart the IP Deskphone to complete the process. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 227: Network Menu
In most cases, the system administrator is the only person authorized to access the Network menu and to use an administration password to access the items. For more information on how to access the Network menu items, see SIP Software for Avaya 1100 Series IP Deskphones - Administration (NN43170-600).
Page 228: Usb Flash Drive
Port is No then the USB information does not display any USB devices connected. The screen displays the information that the USB port is disabled, as shown in the following figure: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 229 The following figure displays a sample USB information menu with the USB port enabled and selected device locked. Figure 52: USB devices: Phone information screen Related links Advanced features on page 219 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 230: Customizable Banner For Login
Phone Information screen. If the Details context-sensitive soft key is disabled, you cannot view details on the Phone Information - Details screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 231: Screensaver/Screen Lock
ScrnSvr appears. Pressing the ScrnSvr context-sensitive soft key causes the screensaver timer to turn off, and activates the previously-selected screensaver. Choose Prefs > Display > 3. Display Screensaver to display the Screensaver settings screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 232 • Text — to configure the text that appears on the phone display screen when the screensaver is active. Press Select to select the currently highlighted setting. Press Back to exit the Screensaver menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 233 Enabling the screensaver in no password mode displays a message confirming your selection. The following figure displays the Screensaver Enabled (no password) message screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 234 3. Press OK. A Screensaver enabled message appears if the password is valid. An Invalid password message is displayed if the password is invalid. Press Back to dismiss the Enable (with password) mode menu. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 235 Picking up the handset and dialing digits activates the line function display for emergency calls only. If you try to place an outgoing call, a message is displayed and the screensaver starts again. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 236: Background Image
Selection of the 4. Background Image menu item takes you to a new display list that contains all the available image files on the Flash File System. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 237: Selecting An Image Screen
OK to keep the selected image. An example is shown in the following figure. Figure 64: Background image confirmation screen August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 238: Service Package Group Support
View the existing groups you have in your Address Book on page 241 Add a new contact to your Address Book on page 242 Add a new group on page 244 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 239: Bulk-Create Feature Keys Based On An Existing Directory Address Book Group
You can choose one of the following options: • Speed Dial • Send IM • Call Forward Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 240: View Existing Groups In Your Address Book If You Selected Groups
To view existing groups in your Address Book if you selected Groups: 1. Press the Up/Down navigation key to highlight the source data (group) for the bulk key creation. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 241: View The Existing Groups You Have In Your Address Book
5. Press the Up/Down navigation key to highlight the required entry. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 242: Add A New Contact To Your Address Book
Service Package Group Support on page 238 Add a new contact to your Address Book To add a new contact to your Address Book: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 243: August 2017 Avaya 1140E Ip Deskphone With Sip Software User Guide
SIP address (URI) for the new contact. Press the Next context-sensitive soft key to continue. • Press the Back context-sensitive soft key to return to the previous menu. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 244: Add A New Group
Related links Service Package Group Support on page 238 Add a new group To add a new group: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 245: Speed Dial List
Note: Only entries in the Speed Dial List can be context sensitive, not all speed dial keys/ individual feature keys. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 246: Speed Dial List Screen
You can select the provisioned Speed Dial List entries from the Speed Dial List screen. The following figure is an example of the Speed Dial List screen with the list entries. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 247: Auto-Retrieve Flag
Enable Auto-Retrieve screen shown in the following figure appears as the last step in Speed Dial Key configuration. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 248: Usb Flash Memory Device Support
• Select — use to enter the selected folder. • Delete — prompts you to delete contents of the selected folder (folders are not deleted because they are on the IP Deskphone). August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 249 After you select the device to which you want to navigate, the device file structure is displayed; some examples are shown in the following figures: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 250 - If you select a file to delete, the screen prompts to confirm deletion and then deletes the file. If you do not respond to the deletion prompt in 15 seconds, deletion is cancelled. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 251 After you have confirmed that you want to send a file from the IP Deskphone to the USB drive, the Select Destination screen appears, as shown in the following examples: August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 252: File Manager
219 File Manager on page 252 USB scenarios on page 253 File Manager This section provides some general information about File Manager August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 253: Usb Scenarios
A success message appears on the phone screen displaying that the file was copied to the IP Deskphone successfully. The following figure displays a sample success message. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 254 If file copying cannot complete due to insufficient space on the USB device, or due to the selected file type not being enabled in the File Manager (device configuration), then an error message is displayed on the screen. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 255 USB flash memory device support Related links USB flash memory device support on page 248 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 256: Chapter 17: Visual Indicators
On the phone On hold Missed call Table 17: Display screen icons — Feature button icons Component Icon Do Not Disturb Call Forward Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 257 Incoming Call Missed, Reviewed Table 20: Display screen icons — Presence Component Icon Terminated Connected Inactive Unavailable Busy or Offline Active Available On the Phone Unknown August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 258: Visual Alerter/Message Waiting Indicators
Instant Message pop-up appears and a Steady blue light until the Instant new Instant Message received Message is reviewed or you press the Exit context-sensitive soft key. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 259: Chapter 18: Multi-Level Precedence And Preemption
Once you set the precedence level for a call, the precedence level for that call cannot be changed. The precedence levels are: • Routine • Priority August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 260: Other Mlpp Service Features
Emergency 911 operator. To answer any other call, you must go off- hook. During an active call, you cannot go handsfree by pressing the Handsfree key. Related links Overview on page 259 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 261: Making A Call With Mlpp
Note: You can press the Goodbye key at any time to disconnect from the call. 1. Go off-hook and press the Options soft key. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 262 2. Use the up and down navigation keys to select Precedence Level and then press the Select soft key. The Precedence Level screen is displayed. An example is shown in the following figure. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 263 When either Send or Redial is pressed, the IP Deskphone places the call and displays the outgoing call. An example is shown in the following figure. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 264: Making An Mlpp Call Using Inbox/Outbox, Address Book, And Friends List
6. Press the Select soft key. 7. Press the Send soft key to initiate the call. Related links Making a call with MLPP on page 261 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 265: Making An Mlpp Call From A Received Instant Message
The IP Deskphone displays the off-hook screen containing the address in the idle screen and the precedence option, as shown in the following example. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 266: Making An Mlpp Call By Using A Programmed Speed Dial Key
The IP Deskphone displays the off-hook screen containing the address assigned to the speed dial key, as shown in the following example. Figure 83: Off-hook speed dial screen August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 267: Incoming Calls With Precedence
The display cycles between the two every six seconds. An example is shown in the following figure. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 268: Call Transfer With Precedence
Transferring a call on page 156. You can only choose a precedence level that you are authorized to use. The default value is Routine. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 269: Multiple Calls
4. If Caller B’s call is answered, then the call from Caller C is displayed (if Caller D has hung up). Related links Multi-Level Precedence and Preemption on page 259 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 270: Preemption
2. The outgoing call is removed. 3. The preemption acknowledgment screen is displayed. See an example in Preemption acknowledgement screen page 271. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 271 While a call is on hold (remote or local) 1. Preemption tone is played through the handsfree speaker. 2. The new preemption precedence call screen is displayed. Table continues… August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 272: Call Origination Busy
• you decide to cancel dialling by pressing Goodbye or hanging up. The incoming call is presented if the incoming call has not hung up. You can decide to answer the call. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 273 After three seconds, or after you press the OK soft key on the preemption screen, you are then taken back to the previous screen where you were entering the address for your outgoing call. Your previously entered digits are not discarded. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 274: Re-Authorization
If you enter an incorrect password, then an error message is displayed, you hear a busy tone, and the IP Deskphone returns to the idle state. Related links Multi-Level Precedence and Preemption on page 259 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 275: Feature Interactions With Mlpp
Available only for 911 calls when the Speakerphone Exclusive to 911 Emergency feature is enabled. Related links Multi-Level Precedence and Preemption on page 259 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 276: Chapter 19: Third Party Terms
Avaya to make the source code for such Open Source Components available in source code format to its licensees, or that require Avaya to disclose the license terms for such Open Source Components. For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc., any Avaya affiliate or an...
Page 277: Gnu
Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) * This software/database is a "United States Government Work" under the terms of the United States Copyright Act. It was written as part of the author's official duties as a United States Government employee and thus cannot be copyrighted.
Page 278 Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 279 Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
Page 280 \"copyright\" line and a pointer to where the full notice is found. one line to give the program\'s name and an idea of what it does. Copyright August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 281: Zlib
Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) (C) yyyy name of author This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.
Page 282: Libpng
Jean-loup Gailly Mark Adler END OF TERMS AND CONDITIONS Related links Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) on page 276 Libpng The following component is licensed under libpng license: Libpng 1.2.37 - June 4, 2009 Libpng License This copy of the libpng notices is provided for your convenience.
Page 283 Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) Glenn Randers-Pehrson Willem van Schaik libpng versions 0.89, June 1996, through 0.96, May 1997, are Copyright (c) 1996, 1997 Andreas Dilger Distributed according to the same disclaimer and license as libpng-0.88, with the following...
Page 284: Kern_Random
December 18, 2008 END OF TERMS AND CONDITIONS Related links Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) on page 276 Kern_random The following component is licensed under kern_random license: Kern_random Copyright Theodore Ts'o, 1994, 1995.
Page 285: Wchar Functions
Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 286: Libjpeg
END OF TERMS AND CONDITIONS Related links Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) on page 276 T-Rex...
Page 287 Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010) 1. The origin of this software must not be misrepresented;you must not claim that you wrote the original software.If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
Page 288: Glossary
292 Off-Hook on page 292 Parked Call on page 292 Presence on page 292 Quit key on page 292 Ringback/ring tone on page 293 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 289 A Call Subject is displayed on the IP Deskphone display screen if the receiving telephone has a display screen and is capable of displaying Call Subjects. August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 290 This is a feature you activate to block all incoming calls. Related links Glossary on page 288 Domain This is the IP address to which the IP Deskphone connects when you log August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 291 The Expansion Module is a hardware accessory that connects to the IP Deskphone and provides additional line appearances and feature keys. A maximum of three modules are supported. The Avaya 1120E IP Deskphone can have up to 54 additional line/ feature keys with three Expansion Modules.
Page 292 Glossary on page 288 Quit key This is a fixed key you use to exit an active menu. Related links Glossary on page 288 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 293 This is an LCD or an LED signal that flashes to indicate that a message is Message Waiting waiting or when the ringer is ringing. Indicator August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 294 Glossary Related links Glossary on page 288 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 295 Configuring Instant Messaging pop-ups ......Busy lamp field ..............Configuring Privacy settings ..........Configuring the Avaya 1140E IP Deskphone .......58 Confirmation logon screen ...........41 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 296 Friend, editing information ..........Friends feature ..............161 Key press behavior .............. Friends list ................. Line key ................Goodbye/Release key ............Line keys, multiuser ............August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 297 Receiving paging calls ............Multiuser, modifying settings ..........reconnecting, with multiple logins ........Multiuser, notifications ............Redirecting an incoming call ..........96 Multiuser, per-account call notification options ....211 August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...
Page 298 Using the Park Call feature ..........158 View existing groups in your Address Book .......240 View existing groups in your Address Book if you selected Groups ................August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide Comments on this document? infodev@avaya.com...

Avaya 1140E Software User's Manual

Chapter 1: Revision History

Chapter 2: Regulatory and Safety Information

Chapter 3: Introduction to the Avaya 1140E IP Deskphone

Chapter 4: Accessing the Avaya 1140E IP Deskphone

Chapter 5: Installing the 1140E IP Deskphone

Chapter 6: Configuring the Avaya 1140E IP Deskphone

Chapter 7: Making a Call

Chapter 8: Receiving a Call

Chapter 9: The Address Book

Chapter 10: Call Inbox

Chapter 11: Call Outbox

Chapter 12: Instant Messaging

Chapter 13: While on an Active Call

Chapter 14: Additional Features

Chapter 15: Multiuser

Chapter 16: Advanced Features

Chapter 17: Visual Indicators

Chapter 18: Multi-Level Precedence and Preemption

Chapter 19: Third Party Terms

Glossary

Quick Links

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Summary of Contents for Avaya 1140E