Presence Notification; About The Presence User Interface; Sm Presence User Interface - Avaya 9608 Administrator's Manual

Presence notification

Presence notification occurs only if the (internal, non-settable)
PRIMARY_PROXY_ENVIRONMENT parameter is 1 (an SES environment) or 2 (Session
Manager environment) and when the ENABLE_PRESENCE parameter (set using the settings
file) is set to 1 (Enabled/On). In addition, if the address of the SIP proxy/registrar is different
than the presence server, the IP address of the presence server must be specified using the
PRESENCE_SERVER parameter.
The deskphone tracks and reports the following presence states:
Contact is logged in (registered) and the line is idle (available)
●
Contact is not logged in (unregistered)
●
Contact's phone is sending all calls to another number (busy)
●
Contact is currently on a call (busy, online)
●
Contact is currently on a conference call.
●
Contact is away from the phone (the screensaver is on, if administered)
●
No presence can be tracked for this contact due to system/server differences
●
Presence icons are associated with each state, and are described and illustrated in the user
guide.

About the presence user interface

Using icons, presence tracking provides information about other SIP users to the deskphone
user when the phone's primary controller is SES or Session Manager.
Primary Presence information is provided through the Contact List view, providing the
deskphone user adds tracking information for applicable contacts. Primary Presence
information is also provided through the Favorite Features on the Phone Screen for Contacts
only and in the History Log, but only for those call history entries that appear in a user's Contact
list.
The Presence icon is used in place of Work, Home, Mobile, Handle icons. During failover, no
presence tracking occurs.
"On the phone" presence status is, by default, automatically sent out and displayed. This can be
disabled using the ENABLE_AUTOMATIC_ON_THE_PHONE_PRESENCE parameter.

SM presence user interface:

The 9608, 9611G, 9621G, and 9641G SIP deskphones support rich presence with the Avaya
®
Aura Presence Server (PS). The user guide for the respective deskphone model illustrates the
About Presence
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