Avaya 9608 Quick Manual
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Also See for 9608:
- Administration (188 pages) ,
- Administrator's manual (176 pages) ,
- User manual (104 pages)
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Quick Links
Read this guide.
View the 9608/9611 phone instruction video located at:
9608 Handset
9611 Handset
Note: When prompted, use your Providence email address
Attend a Lync training session:
Held every Wednesday (except Thanksgiving week)
Starting Aug 12
Session times: 10am, 2pm, and 8pm.
1-855-PHS-LYNC (1-855-747-5962), Conference ID: 76077838
Join online meeting
https://join.providence.org/johnna.bouyea/KZUMTAB7
Note: Please have this document in hand during Lync call.
For non-urgent questions, send an email to: PSPHphoneupgrade@providence.org
Unable to place and receive calls, open an Incident with the Service Desk, call x20000.
Learning to use your new phone
Resources to assist you:
http://bit.ly/1DWQ9N9
http://bit.ly/1IPipc5
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and ending Dec 9
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Summary of Contents for Avaya 9608
- Page 1 Learning to use your new phone Resources to assist you: Read this guide. View the 9608/9611 phone instruction video located at: 9608 Handset http://bit.ly/1DWQ9N9 9611 Handset http://bit.ly/1IPipc5 Note: When prompted, use your Providence email address Attend a Lync training session:...
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Page 2: Your Phone
Your phone… Prompt, Caller/Calling Info Message light Call Appearances Message: Voicemail Access Softkey Labels Softkeys Contacts Phone Settings (Normal) button History/Call Log Volume: Ringer, Speaker, Speaker Headset Handset, Headset Mute... -
Page 3: Message Light
Breaking it down feature by feature… Message Light Lights up when there are messages • in your voice mailbox. • Flashes when your phone ringer is muted. Call Appearances Press button to place outbound call, dial extension • number, or 9 + number. •... - Page 4 Breaking it down feature by feature… Prompt, Caller/Calling Info • Tells you what is on next screen, i.e. Feature List, press < >directional button on phone to move to next screen. • Gives you instructions when changing the settings on your phone. •...
- Page 5 Breaking it down feature by feature… Softkey Labels • When you are on a call, the Softkey labels change to provide you with features such as: • Hold • Transfer • Conference • Drop • Answer Hold Softkeys • The label just above the gray rectangular Softkey tells you what feature each Softkey provides.
- Page 6 Breaking it down feature by feature… Putting a call on hold (and returning to held call) • While on a call, you will see the word ‘HOLD’ on the display above the Softkeys. • Press the gray rectangular Softkey under the word ‘HOLD’...
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Page 7: Drop Button
Breaking it down feature by feature… Transferring a call • When you are on a call, you will see a Softkey for ‘TRANSFER’. Press the gray rectangular Softkey below the word ‘TRANSFER’ on your display. • Dial the extension number you want to transfer to. •... - Page 8 Breaking it down feature by feature… Placing a conference call • When you are on a call, press the gray rectangular Softkey button below the word ‘CONF’ on your display. • Dial the extension number you want to conference in. •...
- Page 9 Breaking it down feature by feature… History/Call Log •History button lights if you’ve missed 1 or more calls. • Missed Calls icon and the number of missed calls displays on the top line of display. • Prompt line on phone instructs you to press < > button to view Missed Calls, Answered Calls, Outgoing Calls, All Calls.
- Page 10 Breaking it down feature by feature… Contacts To add someone to your Contact list: • Press Contact button. • Press the Softkey underneath the word ‘MORE’ on the display. • Press the Softkey underneath the word ‘NEW’ on the display. Enter the Contact name, arrow down to Number and enter the phone number, including a •...
- Page 11 Breaking it down feature by feature… Home Options & Settings - Screen & Sound Options Brightness and Contrast - To adjust, scroll down to • Brightness or Contrast, whichever you want to adjust. Click OK button. Use directional buttons to brighten/dim display.