Troubleshooting - Transition Networks E-100BTX-FX-05 User Manual

Transition Networks E-100BTX-FX-05 User Guide

Troubleshooting

If the media converter fails, isolate and correct the fault by determining the answers to the following
questions and then taking the indicated action.
Note: DIP switch positions 3 and 4 must be DOWN before starting the troubleshooting process.
1. Is the Power LED lit?
NO
• Is the power adapter the correct model (check I/O voltage and Hz)?
• Verify the voltage and frequency of the AC outlet?
• Are the power barrel connector and wall plug of the power adapter properly inserted in the media
converter and plugged into a live AC wall outlet?
• Contact Tech Support: 800-260-1312, Int'l: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the SDC (signal detect/copper) LED lit?
NO
• Check the twisted-pair cables for proper connection.
• Contact Tech Support: 800-260-1312, Int'l: 00-1-952-941-7600.
YES
• Proceed to step 3.
3. Is the SDF LED (signal detect/fiber) illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are connected to the RX and TX ports,
respectively, on the other device.
• Contact Tech Support: 800-260-1312, Int'l: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the RXC (receive/copper) LED flashing?
NO
• If there is no activity on the UTP/STP port, proceed to step 5.
• If there is activity on the UTP/STP port, disconnect and reconnect the twisted-pair cable to restart the
initialization process.
• Contact Tech Support: 800-260-1312, Int'l: 00-1-952-941-7600.
YES
• Proceed to step 5.
5. Is the RXF (receive/fiber) LED flashing?
NO
• If there is no activity on the fiber port, contact Tech Support.
• If there is activity on the fiber port, disconnect / reconnect the fiber cable to restart initialization process.
• Contact Tech Support: 800-260-1312, Int'l: 00-1-952-941-7600.
YES
• Contact Tech Support: 800-260-1312, Int'l: 00-1-952-941-7600.
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