Troubleshooting - Transition Networks SPOEB10 105 Series User Manual

Transition Networks

Troubleshooting

If the media converter fails, isolate and correct the fault by determining the answers to the following questions and
then take the indicated action:
1. Is the media converter PWR LED lit?
NO:
• Is the barrel connector fully inserted into the media converter?
• Is the adapter plugged into an AC outlet; if not, plug it into the outlet.
• Is the AC outlet active? If not, check the outlet's circuit beaker
• Contact Technical Support; see
YES
• Go to step 2.
2. Is the POE STAT LED lit?
NO
• Is there an active (connected to another device) RJ-45 cable inserted into the media converter's TX port;
if not, insert the cable accordingly.
• Is power turned on and the power LED lit on the other device? See
• Contact Technical Support; see
YES
• Go to step 3.
3. Is the copper TP LACT LED lit?
NO
• Check the twisted pair cables for proper installation in the device at both ends.
• Disconnect and reconnect the twisted pair cable to restart the initialization process.
• Restart the attached device to restart the initialization process.
• Contact Technical Support; see
YES
• Go to step 4.
4. Is the fiber RX LACT LED lit?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are connected to the RX and TX ports,
respectively, on the other device.
• Disconnect and reconnect the fiber cable to restart the initialization process.
• Restart the attached device to restart the initialization process.
• Contact Technical Support; see
YES
• Go to step 5.
5. Is data being passed through the device?
NO
• Ensure the Powered Device (PD) IEEE 802.3af compliant.
• Ensure the load to the Powered Device (PD) is less than 0.4 Amp.
• Is a data source connected; if not, connect a data source to the media converter.
• Is the data source active; if not, start sending data.
• Are the FX LACT and TX LACT LEDs flashing? See
• Verify the DIP switch settings. See
• Check the fiber SPD LED condition. See
• Check the fiber DPX LED condition. See
• Contact Technical Support; see
33618 Rev. C
"Contact Us" below.
"Contact Us" below.
"Contact Us" below.
"Contact Us" below.
"Set the Configuration DIP
"Status LEDs" on page 9.
"Status LEDs" on page 9.
"Contact Us" below.
https://www.transition.com/
SPOEB10xx-105 User Guide
"Status LEDs" on page 9.
"Status LEDs" on page 9.
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