Troubleshooting - Transition Networks M/GE-SW-SFP-01-U Series User Manual

Transition Networks

Troubleshooting

If the media converter fails, isolate and correct the fault by answering the following questions and then taking the
indicated action:
1. Is the PWR (power) LED lit?
NO
• Is the power adapter the proper type of voltage and cycle frequency for the AC outlet?
• Is the power adapter properly installed in the media converter and in the outlet?
• Contact Tech Support. See
YES
• Proceed to step 2.
2. Is the RXC (copper link) LED lit?
NO
• Check the twisted-pair copper cables for proper connection.
• Contact Tech Support. See
YES
• Proceed to step 3.
3. Is the LKF (fiber link) LED lit?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are connected to the RX and TX ports,
respectively, on the other device.
• If the media converter is connected to another M/GE-xSW-SFP-01-xx-UxX Series using fiber, verify the
fiber cables and connection.
• Contact Tech Support. See
YES
• Proceed to step 4.
4. Is the RXC (copper receive) LED flashing?
NO
• If there is activity on the 1000Base-T port, disconnect and reconnect the twisted-pair copper cable to
restart the initialization process.
• Contact Tech Support. See
YES
• Contact Tech Support. See
5. Are the converters paired properly? See
6. Is the proper copper cable installed and connected correctly? See
7. Is the proper fiber cable installed and connected correctly? See
33781 Rev. B
Contact Us below.
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Ordering Information
https://www.transition.com/
M-GE-xSW-SFP-01-xx-UxX Series User Guide
on page 2.
2. Installation on page 7.
Front Panel Copper and Fiber Ports on page 7.
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