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5. Q&A
Q: Why all the indicators are off?
(1)
A
Check the following:
:
The connection between the power adaptor and the power socket.
•
The status of the power switch.
•
Q: Why the Ethernet indicator is off?
(2)
A: Check the following
The connection between the ADSL router and your computer, hub, or switch.
•
The running status of your PC, hub, or switch.
•
Q: Why the Link indicator is off?
(3)
A: Check the connection between the "Line" port of router and the wall jack.
Q: Why Internet access fails while the Link indicator is on?
(4)
A: Check whether the VPI, VCI, user name, and password are correctly entered.
Q: Why does the web configuration page of the router fail to be accessed?
(5)
A: Choose Start > Run from the desktop, and ping 192.168.1.1 (IP address of the
router). If the router cannot be reached, check the type of the network cable, the
connection between the router and the PC, and the TCP/IP configuration of the PC.
Q: How to load the default settings after incorrect configuration?
(6)
A: To restore the factory default, keep the device powered on; push a needle into
the hole for about 3 seconds, and then release. The default IP address and
subnet mask of the router are 192.168.1.1 and 255.255.255.0 respectively.
User/password of super user: admin/admin.
•
User/password of common user: user/user
•
This product comes with lifetime warranty. For further details about warranty
policy
and
Product
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DG-BG1100U User Manual
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