Avaya 9601 Installing And Maintaining page 73

agents from being able to log off, which might be an essential capability for "hot-desking" associates.
We provide examples of the group settings for each of these situations later in this section.
The simplest way to separate groups of users is to associate each of them with a number. Use the
GROUP system value for this purpose. The GROUP system value cannot be set in the 46xxsettings
file. The GROUP system value can only be set on a deskphone-by-deskphone basis using a Craft
procedure. To set up groups, first identify which deskphones are associated with which group and
designate a number for each group. The number can be any integer from 0 to 999, with 0 as the
default, meaning your largest group would be assigned as Group 0.
Then, at each non-default deskphone, invoke the GROUP Local (Craft) Administrative procedure as
specified in Chapter 3: Local administrative options
the GROUP assignments are in place, edit the configuration file to allow each deskphone of the
appropriate group to download its proper settings.
Here is an illustration of a possible settings file for the example of a Call Center with hot-desking
associates at the same location:
IF $GROUP SEQ 1 goto GROUP1
IF $GROUP SEQ 2 goto GROUP2
{specify settings unique to Group 0}
goto END
# GROUP1
{specify settings unique to Group 1}
goto END
# GROUP2
{specify settings unique to Group 2}
# END
{specify settings common to all Groups}
and specify which GROUP number to use. Once
The GROUP parameter
Issue 5 August 2014 73