Using Call Waiting - Avaya 2007 User Manual

Incoming calls
To answer a call at a specific extension in any pickup group:

Using Call Waiting

The Call Waiting feature alerts you to an incoming call by producing a
tone. It also puts the current call on hold while you answer the new call.
To answer an incoming call while on another call:
(Hold)
96
1. Lift the handset.
2. Choose one of the following:
— Tap the DN
— Enter the Pickup Directory Number
FFC.
3. Dial the DN of the phone that is ringing
(in your call pickup group). If the pickup
DN or group number is invalid (an
overflow burst tone sounds and the
screen displays Release and try again),
press the Goodbye
1. After the incoming call tone sounds,
press the Hold
on hold.
Note: If Automatic Hold is enabled, it is
not necessary to press the
2. Tap the Call Waiting
Pickup soft key.
key.
key to put a current call
Hold
soft key.
key.