Nokia IP40 User Manual page 215

I cannot access http://my.firewall or http://my.vpn. What should I do?
Verify that the IP40 is operating (PWR LED is active).
Check if the LAN LED for the port that your computer uses is on. If not, check that the
network cable, linking your computer and IP40 is connected properly.
Try surfing to 192.168.1.1 instead of to my.firewall.
Note
192.168.1.1 is the default value, and it might vary if you changed it in the My Network page.
Check your TCP/IP configuration according to Chapter 2.
Restart the IP40 and your broadband modem by disconnecting the power and reconnecting
after five seconds.
If your Web browser is configured to use an HTTP proxy to access the Internet, add
my.firewall or my.vpn to your proxy exceptions list.
Every time I start Internet Explorer, the application searches for an Internet connection.
This is unnecessary, since I am connected through the IP40. What should I do?
For Internet Explorer, versions 5 and 6, do the following:
1. Open the browser.
2. On the Tools menu, click Internet Options then click the Connections tab.
3. For each item in the Dial-up Settings list, do the following:
a. Select the item.
b. Select Never dial a connection.
4. Click Apply.
5. Click OK.
6. Close all active browsers and try again.
Every time I start Outlook Express, the application searches for an Internet connection.
This is unnecessary, since I am connected through the IP40. What should I do?
For Outlook Express, versions 5 and 6, do the following:
1. Open Outlook Express.
2. On the Tools menu, click Accounts, then click the Mail tab.
3. For each of the accounts configured in the mail window, do the following:
4. Click Properties, then click the Connection tab.
5. Clear the Always connect to this account using check box.
6. Click OK.
7. Click Close.
8. Close all active browsers and try again.
Nokia IP40 Security Platform User's Guide v1.1
Frequently Asked Questions
215