Viewing Debugging Levels; Frequently Asked Questions - Nokia IP40 User Manual

16
Troubleshooting
set debug ddns level<0-9>
Use the following commands to configure dial-up debugging levels:
set debug dialup level<0-9>
Use the following commands to configure HAD debugging levels:
set debug had level<0-9>

Viewing Debugging Levels

Use the following commands to view debugging levels:
show debug < vrrp | ddns | dialup | had >
For more information about debug commands, see Nokia IP40 Security Platform CLI Reference
Guide Version 1.1

Frequently Asked Questions

Please list for the modems that are supported.
The following modems are supported:
Analog modem 56 Kbps (DTE speed: up to 115200)
ISDN TA (using PPP) 64 Kbps (DTE speed: up to 230400)
ISDN TA (using MLPPP) 128 Kbps (DTE speed: up to 460800)
I cannot access the Internet. What should I do?
Check for the following:
Check if the PWR LED is active. If not, check the power connection to the IP40.
Check if the WAN LED is on. If not check the network cable to the modem and make sure
the modem is turned on.
Check if the LAN LED for the port that your computer uses is on. If not, check if the
network cable linking your computer to the IP40 is connected properly.
Use your web browser to go to http://my.firewall and check whether connected appears on
the status bar. Make sure that the IP40 network settings are configured according to your
service center directions.
Check your TCP/IP configuration according to Chapter
If the firewall level is set to High, try setting it to Medium or Low.
If Web filtering or email antivirus scanning are on, try turning them off.
Erase all your block rules through the security menu.
Check with your ISP for possible service outage.
Check whether you are exceeding the maximum number of computers allowed by your
license. See Viewing
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Computers.
Nokia IP40 Security Platform User's Guide v1.1
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