Faxing Problems - Net2Phone Max 410 User Manual

Net2phone max 410/420/430 internet protocol device user's guide
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Max 410/420/430 User's Guide – Appendix
Guide). Then check to see if 00 REL
DM_NOT_SPECIFIED is displayed. This would
indicate that the doorman servers couldn't be
found. Make sure that the DNS server IP
parameter values are correct so that the
doorman can be reached.
When I attempt to call into my Max 410/420/430 from
another unit via *72, I get a busy signal.
Make sure the account number you are calling
from is valid and has a correct PIN.
Make sure the account you are calling from
has sufficient funds.
Make sure you entered the correct number to
be dialed.
Make sure you entered *72 before the number.
If the port you are calling is sharing an account
number with other ports, make sure that only
the port you dialed is set to Login in the
Account Information table. See Configuring
Accounts on page 35 in this Guide.
When I attempt to make a call from either an FXS or
FXO port, I get immediately disconnected.
Use the ping command to determine that the
Max's connection to the LAN is functioning.
The ping command is discussed in Entering
an IP Address on page 26 in this Guide.
Make sure that an account number has been
entered for the port from which you are calling,
and that there are funds in the account. This
topic is covered in Configuring Accounts on
page 35 in this Guide.

Faxing Problems

When I attempt to fax, either the fax quality is poor or
I'm not able to fax at all.
If the FAX Only field (on the Account
Configuration page of the Web Manager) for
one or more ports was set to Y (yes) before
77

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