Mitel MiVoice 5380 User Manual page 98

Personalizing your phone
More information on how to store functions under a configurable key using function com-
mands and function code can be found in chapter "Formulating functions", page 102.
Function
No function
Call Forwarding
Call forwarding if busy
Call Forwarding on No
Reply
Switch group x
Control output
Welcome announcement
Protection
Remote maintenance
MCID
Agent
User group
Home alone
98
Description
Select this function to delete the function key assignment.
With this function you forward incoming calls directly to a different
destination. For further information refer to chapter "Forwarding calls
(Call forwarding)", page 49.
With this function you forward incoming calls directly to a different
destination if you are busy. For further information refer to chapter
"Forwarding calls (Call forwarding)", page 49.
With this function you forward incoming calls you receive on your
phone to another destination. For further information refer to chapter
"Forwarding a Call on No Reply (CFNR)", page 50.
This function lets you route calls and functions via switch groups.
Each switch group has three switching positions. The default position
is 1.
You can control external electric equipment or installations using
control outputs. For example you can use your phone to open and
close electric gates or to switch the lights on or off throughout a build-
ing.
Announcement service for incoming internal and external calls. If you
do not answer an external call after a set delay, the user who is calling
will obtain an announcement. After the announcement the caller will
then hear the ring-back tone again.
This function protects you against Call Waiting and Announcement.
For further information refer to chapter "Activating protection against
call types", page 87.
This function lets you set remote maintenance access to your phone
on a one-off basis of permanently.
This function lets you track and record a malicious call. For further
information refer to chapter "Tracking a malicious call", page 62.
The call routing of calls in the queue can be controlled using an
agent.
In the user group incoming and internal calls are routed to a group of
internal destinations according to a preconfigured call distribution.
If calls to a user group can only be answered by one user, the user in
question can activate Home Alone on the user group. Then if the user
is already in a call, all subsequent internal or external calls to the user
group obtain a busy tone.
MiVoice 5380 / MiVoice 5380 IP
eud-1679/1.0 – R3.0 – 08.2015