Mitel 5360 User Manual

Mitel 5360 User Manual

Mitel ip phone user manual
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5360 IP Phone – User Guide
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Summary of Contents for Mitel 5360

  • Page 1 5360 IP Phone – User Guide jfqbi= `çããìåáÅ~íáçåë=mä~íÑçêãë= RPSM=fm=mÜçåÉ=rëÉê=dìáÇÉ=...
  • Page 2 5360 IP Phone – User Guide NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries ("Mitel") and is subject to change without notice. Mitel assumes no liability for any errors or omissions.
  • Page 3: Table Of Contents

    Ring/Message Indicators ... 4 For Users on Resilient 3300 ICP Systems ... 4 Mitel Line Interface Module... 4 Using Your IP Phone with Mitel Unified Communicator Express... 4 HTML Applications... 5 Tips For Your Comfort And Safety... 5 Don't Cradle the Handset! ... 5 Protect your Hearing ...
  • Page 4 5360 IP Phone – User Guide Enable PC Connectivity ... 15 Float Keys... 15 Adjust the Ringer ... 15 Cleaning Your 5360 IP Phone ... 16 Text Entry ... 16 Text Entry Window ... 17 Keyboards ... 18 SETTING UP YOUR CONTACT LIST... 20 Adding Names to Your Contact List...
  • Page 5 Auto-Answer ... 41 Using the Analog line... 41 CALL HANDLING ... 42 Hold ... 42 Mute... 42 Transfer ... 43 Conference ... 43 Conference Split ... 43 Add Held ... 44 Swap... 44 5360 IP Phone – User Guide - v -...
  • Page 6 5360 IP Phone – User Guide USING OTHER FEATURES... 45 Account Codes ... 45 ACD ... 45 Attendant Call Hold - Remote Retrieve... 46 Callback ... 46 Call Forward - Remote (I'm Here)... 46 Call Forward - End Chaining... 47 Call Forward - Forced ...
  • Page 7 Mute the Conference Unit... 75 USING THE LINE INTERFACE MODULE ... 76 Making and Answering Calls Using the Analog key ... 76 Making and Answering Calls Using the Failover Mode ... 77 5360 IP Phone – User Guide - vii -...
  • Page 8 Dialing – Auto Dial Disabled ... 85 Dialing – Auto Dial Enabled ... 85 Handset Alerting Tones and LEDs ... 86 USING THE MITEL DECT CORDLESS HEADSET ... 87 Answer a Call... 87 Hang Up... 88 Dialing – Auto Dial Disabled ... 88 Dialing –...
  • Page 9 5360 IP Phone – User Guide USING THE CORDLESS DEVICES APPLICATION... 92 Low Battery Level ... 92 Viewing Cordless Module Information ... 92 Enabling/Disabling Auto-Connect on a Bluetooth Headset ... 93 Connecting/Disconnecting a Bluetooth Headset ... 93 Editing a Bluetooth Headset Name... 93 Auto Dial ...
  • Page 10 5360 IP Phone – User Guide - x -...
  • Page 11: About Your Phone

    5360 IP Phone – User Guide ABOUT YOUR PHONE The 5360 IP Phone is a high-end color phone with a touch display that delivers graphically rich applications. It is a full-feature enterprise-class phone that provides a large color backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality, and a built-in HTML toolkit for desktop applications development.
  • Page 12 5360 IP Phone – User Guide The 5360 IP Phone - 2 -...
  • Page 13: Elements Of Your Phone

    (MESSAGE): provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox. Note: The Ring/Message indicator also flashes when messages are waiting. - 3 - 5360 IP Phone – User Guide...
  • Page 14: Ring/Message Indicators

    Using Your IP Phone with Mitel Unified Communicator Express When used with Unified Communicator® Express or Unified Communicator Advanced applications, the 5360 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs, and ultimately improved business process integration.
  • Page 15: Html Applications

    HTML Applications Your 5360 IP Phone may have HTML Applications available for your customized use. The HTML Desktop Toolkit enables simple, intuitive development of customized applications that are easily integrated with telephony functions of your 5360 IP Phone. Tips For Your Comfort And Safety...
  • Page 16: Using Your Default Phone Window

    5360 IP Phone – User Guide USING YOUR DEFAULT PHONE WINDOW The 5360 IP Phone default phone window and Gadget Sidebar are shown and described below. The Phone window provides access to programmable keys and the main phone interface. Getting Started with Your Phone When you receive your phone, you may need to program features and applications.
  • Page 17: 5360 Ip Phone Default Window

    Allow you to access specific call control features, which are context sensitive. These are non-programmable feature keys, which are specific to the application or state of the set. The 5360 IP Phone provides six softkeys or eight softkeys, depending on the application.
  • Page 18: Gadget Sidebar On The 5360 Ip Phone

    Gadget Sidebar on the 5360 IP Phone The Gadget Sidebar is a vertical bar that runs down the right side of the 5360 IP Phone’s display. The Gadget Sidebar contains a series of icons that provide one-touch access to the most commonly accessed phone applications and features, including HTML applications.
  • Page 19: Using Applications On The 5360 Ip Phone

    USING APPLICATIONS ON THE 5360 IP PHONE Your 5360 IP Phone provides applications that simplify the use of your phone. This table describes the applications that you may have on your 5360 IP Phone. The associated icon appears on the Gadget Sidebar or as a context icon in the navigation area. Simply touch the Gadget Sidebar icon to open the application.
  • Page 20: Accessing Your Phone Applications

    Press Tips for Setting up Your Phone and Touch Screen  After you receive your 5360 IP Phone, use the options in the Settings application to customize your phone.  Calibrate your display for maximum touch accuracy. You may also want to turn on the button beep to receive an audible tone that indicates you have engaged the button or icon.
  • Page 21: Customizing Your Phone

    ICP programming.  Text Size: Allows you to specify the font size (large or small) for the 5360 IP Phone.  Call Notification: Use to specify the Phone application behavior when incoming or outgoing calls occur.
  • Page 22: Specify Language

    4. Select the appropriate language and press Save. The phone displays your chosen language. Note: Languages supported on the 5360 IP Phone may differ from those supported on the ICP. If the phone is configured for an unsupported language, the prompts may appear in your selected language but the Application language for the phone defaults to English.
  • Page 23: Adjust Display Brightness

    If you do not press this checkbox, only the set backlight is dimmed. 6. Use the Brightness options to adjust the Brightness of the screen saver, if necessary. 7. Press Save. 5360 IP Phone – User Guide - 13 -...
  • Page 24: Calibrate The Display

    5360 IP Phone – User Guide Calibrate the Display To calibrate the phone screen for touch accuracy: 1. Press the blue Applications key 2. Press Settings. 3. Press Calibrate Display. 4. Touch the center of each + to calibrate the display.
  • Page 25: Enable Message Key

    To adjust the Ringer Volume while the phone is idle: 1. Press Superkey (must be programmed to a key). 2. Press the No softkey until "Ringer Adjust?" appears. 3. Press “Ring Adjust”. 5360 IP Phone – User Guide - 15 - Float Keys...
  • Page 26: Cleaning Your 5360 Ip Phone

    5. Press (UP) or 6. Press Superkey. Cleaning Your 5360 IP Phone You can wipe clean the touch screen of your 5360 IP Phone without causing touch-sensitive controls to be activated. 1. Launch Applications. 2. Press Clean Mode. 3. Clean the screen of your phone.
  • Page 27: Text Entry Window

     Text manipulation Control Keys, such as cursor right, cursor left, backspace, clear, and delete digit.  Control Keys for saving and canceling the user’s input  Keyboard  Navigation Keys 5360 IP Phone – User Guide - 17 -...
  • Page 28: Keyboards

    5360 IP Phone – User Guide Status Line The Text Entry window’s Status Line displays either a text string or the time and date and this depends on the application that requires text entry. Input Area The Input area lets you see the text as you enter it, either in the name or number field.
  • Page 29 Some input buttons will not be available in some applications depending on the input required. The keypad normally used for dialing calls can be used to enter numbers when the numeric keyboard is displayed. 5360 IP Phone – User Guide Numeric Keyboard - 19 -...
  • Page 30: Setting Up Your Contact List

    5360 IP Phone – User Guide SETTING UP YOUR CONTACT LIST Use the People application Adding Names to Your Contact List You can add a name to your contact list by entering it directly using the People application or by copying a number using the To People from Call Info, Visual Voice Mail and Call History.
  • Page 31: Visual Voice Mail

    Note: You must log out of Visual Voice Mail before you can access your voice mailbox from the dialpad. to manage and listen to voice mail messages. Program Feature Keys Using the Settings - 21 - 5360 IP Phone – User Guide from the Application.
  • Page 32: Log Into Your Mailbox From Your Own Extension

    5360 IP Phone – User Guide Log Into Your Mailbox From Your Own Extension To login to your mailbox from your extension: 1. Open the Voice mail application. Note: The mailbox number assigned to the prime extension of this phone is displayed. If this is not your mailbox number, see there is no mailbox associated with the phone’s primary DN, the voice mail application...
  • Page 33: Log Out Of Your Mailbox

    The diagram below illustrates the main voice mail window. Status Prompt Application Control Keys List Area Footer Left Navigation Key Footer text The Voice Mail Application Main Window - 23 - 5360 IP Phone – User Guide Gadget SideBar Right Navigation Key...
  • Page 34: Display Message Details

    5360 IP Phone – User Guide The Voice Mail application main window contains a reverse chronological list of the voice messages in your mailbox, with the newest message listed first. Use the Navigation keys to scroll through the messages. By default, only new messages are listed when the main screen opens.
  • Page 35 5360 IP Phone – User Guide Message Details The Message Details Window In this window, you can save (Keep), play, or delete (Discard) the message. You can send the voicemail to your email if the To Email feature is enabled or Give it to another user.
  • Page 36: Play A Voice Message

    5360 IP Phone – User Guide Play a Voice Message 1. Open the Voice mail application. 2. Login to your mailbox. 3. Select a message in your message list. 4. Press Play. Control the play of the message via the following command buttons: ...
  • Page 37: Save A Message

    3. Select a message in your message list. 4. Press To People. The contact is added to your contacts list in the People application. If the contact already exists in your contact list, it is not added. 5360 IP Phone – User Guide - 27 -...
  • Page 38: Forward A Message To Another Mailbox

    5360 IP Phone – User Guide Forward a Message to Another Mailbox You can only forward messages to internal mailboxes. Confidential messages cannot be forwarded. To forward a message to another mailbox: 1. Open the Voice mail application. 2. Login to your mailbox.
  • Page 39: Using The Call History Application

    Duration of call in hours:minutes:seconds (for Made and Answered logs). to display logs of your most recent 50 calls. After the 50- to the right of the log to call the contact - 29 - 5360 IP Phone – User Guide...
  • Page 40: Review Call Log Icons

    5360 IP Phone – User Guide 5. Do one of the following:  If necessary, use the keypad cursor left, cursor right, Delete, and Backspace keys to modify the number. If an outgoing prefix is required to access an external trunk, you must add the digit(s).
  • Page 41: Call Forwarding

    To deactivate Call Forward Always: 1. Press Call Forwarding. 2. Press Deactivate. Note: When Call Forward Always is not active, the defaults are active. to redirect incoming calls to an alternate number when - 31 - 5360 IP Phone – User Guide...
  • Page 42: Programming Call Forwarding Defaults

    5360 IP Phone – User Guide Programming Call Forwarding Defaults You can create default Call Forward settings that identify where to send your incoming calls if Call Forward Always is not active. To program Call Forwarding default settings: 1. Press Call Forwarding.
  • Page 43: Programing Features On Your Keys

    Paging Call Pickup Call Back Headset Make Busy Campon Override Direct Page Do Not Disturb 5360 IP Phone – User Guide Program Feature Keys Using the Setting Default Label (Blank) (Blank) Music Night Ans Acct Verified Acct Non-Ver Hot Desk...
  • Page 44 5360 IP Phone – User Guide Feature Single Flash Double Flash Meet Me Answer Message Waiting Indicator Emergency Call Tag Call Privacy Release Swap Rec Call Release Call History Call Park Call Park Retrieve Group Listen Superkey Redial Speaker Message...
  • Page 45: Applications Available For Programming On Programmable Keys

    Enter the appropriate numbers that correspond to the phone whose messages you wish to be notified of (Message Waiting) or the directory number (Call Park/other features). 10. Press OK. 11. Press Save. 12. Press Close. 5360 IP Phone – User Guide Default Label People Voicemail Call Hist Forwarding...
  • Page 46 5360 IP Phone – User Guide To program a Phone Application: 1. Press the blue Applications key 2. Press Settings. 3. Press Programmable Keys. 4. Press the key you wish to program. 5. If Features are displayed, press View Applications.
  • Page 47: Clear Programming From A Key

    5360 IP Phone – User Guide Clear Programming from a Key You may wish to clear the programming from a key if you are no longer using it. To clear the feature or application programming from a key: 1. Press the blue Applications key 2.
  • Page 48: Making And Answering Calls

    5360 IP Phone – User Guide MAKING AND ANSWERING CALLS You can make a call using one of the following methods:  Dial a number from the People application.  Press the programmed key associated with the party you want to call. For more information about programming keys, see ...
  • Page 49: Answer A Call

    Press the key that you have programmed as Cancel.  If you are in Handsfree mode, press Redial To redial the last number that you manually dialed: 1. Lift the handset (optional). 2. Press (REDIAL). 5360 IP Phone – User Guide (SPEAKER). (SPEAKER). - 39 -...
  • Page 50: Redial - Saved Number

    5360 IP Phone – User Guide Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial the appropriate feature access code. To Redial a saved number: 1. Lift the handset. 2. Dial the appropriate feature access code.
  • Page 51: Auto-Answer

    Wait for the caller to hang up. Using the Analog line The phone can support the Line Interface Module. See more information. 5360 IP Phone – User Guide Programming Features on Your Keys Using The Line Interface Module - 41 -...
  • Page 52: Call Handling

    5360 IP Phone – User Guide CALL HANDLING Hold To place a call on Hold: 1. Press (HOLD). 2. Press the key that you have programmed as Hold. The indicator flashes on the line that has the held call. Note: You can only retrieve a call from hold when the phone is idle.
  • Page 53: Transfer

    4. Press (TRANS/CONF). To leave a Conference:  Hang up or press Conference Split To Split a Conference and speak privately with the original party:  Press the Split softkey. (CANCEL). (CANCEL). - 43 - 5360 IP Phone – User Guide...
  • Page 54: Add Held

    5360 IP Phone – User Guide Add Held To move a call on hold to another line appearance: 1. Press an available line key. 2. Press the AddHeld softkey. 3. Press the flashing line key. To add a call on Hold to an existing conversation or conference: 1.
  • Page 55: Using Other Features

    ACD-enabled set, LOGGED OUT is displayed. To log in as an ACD agent: 1. Press Superkey. 2. Press Yes. 3. Enter your Agent ID, using the key pad. 4. Press Enter. The text, LOGGED OUT disappears. 5360 IP Phone – User Guide - 45 -...
  • Page 56: Attendant Call Hold - Remote Retrieve

    5360 IP Phone – User Guide Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Dial the digits announced by the attendant.
  • Page 57: Call Forward - End Chaining

    1. Lift the handset. 2. Dial the appropriate feature access code. 3. Hang up. Call Forward - Forced To force an incoming call to be forwarded:  Press the Forward softkey. 5360 IP Phone – User Guide - 47 -...
  • Page 58: Call Forward - Override

    5360 IP Phone – User Guide Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Dial the extension number. Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.
  • Page 59: Call Pickup

    Press the I Will Wait softkey. To retrieve a call when you hear the Campon tone:  You can use the Trade Call or Call Swap feature with the or a programmable line key. 5360 IP Phone – User Guide (TRANS/CONF) hardkey - 49 -...
  • Page 60: Direct Paging

    5360 IP Phone – User Guide Direct Paging Direct Paging allows you to page a party through their handsfree speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call.
  • Page 61 When the Handsfree Direct Page call ends, the MUTE key light returns to the state it was in before the call was established. 5360 IP Phone – User Guide To answer the Direct Page 1. Check that MUTE is OFF.
  • Page 62: Direct Paging - Handsfree Answerback Disabled

    5360 IP Phone – User Guide Direct Paging - Handsfree Answerback Disabled Your administrator enables or disables Handsfree Answerback and you can also turn it on or off on your phone. To turn Handsfree Answerback off, see Answerback Enabled. When Handsfree Answerback is disabled on your phone and you receive a Direct Page, the Direct Page is indicated by a single burst of tone.
  • Page 63: Direct Voice Call

    To deactivate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial the appropriate feature access code. 3. Dial the number of the station with Do Not Disturb activated. 4. Hang up. 5360 IP Phone – User Guide icon. - 53 -...
  • Page 64: Emergency Calls

    5360 IP Phone – User Guide Emergency Calls Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area. There are two methods of dialing emergency numbers, based on the 3300 ICP programming: ...
  • Page 65: Float Keys

    – due to the number of ringing lines at any one time, you are able to view the queue of unanswered “floated” lines, and answer them as quickly as possible. Only the following line types are supported for float keys on 5360:  Single Line ...
  • Page 66: Programming Float Keys

    5360 IP Phone – User Guide Programming Float Keys You program the keys to appear on Float Keys using the Settings application on the 5360 phone. Float Keys act essentially as a mirror of any of the lines programmed on the 48 programmable keys and which are programmed to float.
  • Page 67: Using Float Keys

    To exit Group Listen mode (and return to a normal handset/headset call):  Press the Group Listen key. To activate or deactivate Group Listen while in headset mode:  Press the Group Listen key. 5360 IP Phone – User Guide - 57 -...
  • Page 68: Group Paging / Meet Me Answer

    5360 IP Phone – User Guide Group Paging / Meet Me Answer Group Paging allows you to page a group of phones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group.
  • Page 69: Group Presence

    2. Dial the Group Presence - Join Group Third Party or Group Presence - Leave Group Third Party . 3. Dial the directory number of the group member. 4. Dial the group directory number. 5360 IP Phone – User Guide Handoff - Personal Ring Groups), Group Presence - 59 -...
  • Page 70: Handoff - Personal Ring Groups

    5360 IP Phone – User Guide To change the presence status of another Personal Ring Group member using a feature key:  Press the Personal Ring Group Presence feature key. The LED associated with the key is steady lit when the member is present and off when absent.
  • Page 71: Headset Operation

    (MUTE) key. The light turns ON. To turn mute off and return to the conversation:  Press the (MUTE) key. The light turns OFF. 5360 IP Phone – User Guide USING YOUR PHONE WITH on page 78. - 61 -...
  • Page 72: Hot Desking

    5360 IP Phone – User Guide Hot Desking Hot Desking allows you to log into the phone system from any phone designated as a Hot Desk phone. When you log in at the phone using your assigned Hot Desk User Directory number, the phone assumes all your speed dials, features keys, call forwarding setup, and line appearances - even your language preference for the display.
  • Page 73: Hot Desk Remote Logout

    The PIN can include digits from 0 to 9 only and can be from 0 to 8 characters in length. 8. Press the Enter softkey. 9. Re-enter the new PIN. 10. Press Superkey. 5360 IP Phone – User Guide - 63 -...
  • Page 74: Make Busy

    5360 IP Phone – User Guide Make Busy You can use the Make Busy feature to have your phone appear busy to other callers. If callers dial your phone number when Make Busy is enabled a message indicating that your line is busy is displayed on their phones.
  • Page 75: Messaging - Callback

    4. Do one of the following:  To enter a new password, enter your password.  To change or clear your password, enter your current password. 5. Press the Enter softkey. 5360 IP Phone – User Guide (MESSAGE). - 65 -...
  • Page 76: Messaging - Cancel Callback

    5360 IP Phone – User Guide 6. To change or clear your password, do one of the following:  To change your password, enter your new password and press the Enter softkey.  To clear your password, enter 0. 7. Enter your new password again.
  • Page 77: Night Answer

    2. Wait for an answer. Paging To use Paging: 1. Lift handset. 2. Press the key that you have programmed to Page. 3. Dial the Paging zone number (if required). 4. Make the announcement. 5360 IP Phone – User Guide - 67 -...
  • Page 78: Phone Lock

    5360 IP Phone – User Guide Phone Lock Phone Lock prevents access to the features on a phone, with the following exceptions:  unlocking the set via a user PIN  Hot Desk Login and Logout support, and  Emergency Call Notification support.
  • Page 79: User Pin

    7. Press Enter. 8. At the prompt to verify the PIN, re-enter your new PIN again. The set confirms successful or failed completion. 9. Press Superkey to end the Superkey session. 5360 IP Phone – User Guide - 69 -...
  • Page 80: Record A Call

    5360 IP Phone – User Guide Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.
  • Page 81: Reminder

    To cancel the Reminder, press the Cancel No. softkey.  To exit without canceling the Reminder, press Superkey (must be programmed to a key). To acknowledge a Reminder when your phone rings once:  Press the Confirm softkey. 5360 IP Phone – User Guide - 71 -...
  • Page 82: Speak@Ease

    Programmable Keys that have been programmed as speed dials. The icons will be displayed on the button. The presence icons for the 5360 are shown below: An alternate speed dial number is supported for each contact, and the button label will show the alternate number instead of the primary number for some presence states.
  • Page 83: Tag Call

    1. Press the key you have programmed to Flash. Note: You can program a key to single flash or double flash. 2. Wait for dial tone. 3. Dial the Centrex feature access code. Programing Features On Your Keys.) - 73 - 5360 IP Phone – User Guide...
  • Page 84: Using Your Phone With The 5310 Ip Conference Unit

    5360 IP Phone – User Guide USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Your phone uses the 5310 IP Conference Unit for conferencing Controller to turn the conference unit off or on, to adjust the volume or to put the conference unit into Presentation mode.
  • Page 85: Exit The Conference Controller

    To exit the conference controller:  Press Close. Mute the Conference Unit To mute the conference unit so that conversation in the meeting room cannot be heard by individuals being conferenced:  Press Mute. 5360 IP Phone – User Guide - 75 -...
  • Page 86: Using The Line Interface Module

    5360 IP Phone – User Guide USING THE LINE INTERFACE MODULE Your phone supports the Mitel Line Interface Module. The Line Interface Module allows you to make and receive calls over an analog line (Line Interface Module line) connected to your phone.
  • Page 87: Making And Answering Calls Using The Failover Mode

    2. Dial the number. To answer a call using the analog line during an IP connection failure:  Lift the handset. The call is answered. The phone displays IP FAIL: ANALOG CALL. - 77 - 5360 IP Phone – User Guide...
  • Page 88: Using Your Phone With The Cordless Module And Accessories

    The Bluetooth Module works the Mitel Bluetooth Handset and most third-party Bluetooth headsets. The Mitel Cordless Handsets (both DECT and Bluetooth) recharge in the handset cradle. The Mitel Cordless Headset (DECT only) rests and recharges in a headset cradle that attaches to the side of the phone. The Cordless Devices Application settings and information screens that apply to the Cordless Module and accessories.
  • Page 89: Elements Of Your Cordless Module And Accessories

    DECT Cordless Module and Accessories on a 5360 IP Phone Elements of Your Cordless Module and Accessories Feature 1) Cordless Module (either DECT or Bluetooth) 2) Cordless Headset (photo shows DECT headset) 3) Cordless Headset Charging Cradle (DECT only) 4) Cordless Handset Charging Plate...
  • Page 90: Handset/Headset Combinations

    Corded handset and cordless headset  Corded headset and cordless handset The DECT Cordless Handset, DECT Cordless Headset, and Bluetooth Handset are all Mitel- branded accessories available only from Mitel. Bluetooth headsets are third-party accessories available from a variety of manufacturers.
  • Page 91: Pairing A Bluetooth Accessory With A Bluetooth Module

    Devices application opens on the phone and prompts you to place the accessory in pairing mode. 3. For Mitel Bluetooth Handsets: Press and hold the hookswitch on side of the Bluetooth Handset (see page 84) for 5 seconds to activate accessory pairing mode. The LED on the handset blinks.
  • Page 92: Unpairing An Accessory

    Using a Cordless Device as a Remote Control When not being used to talk, the buttons on a Mitel-branded cordless handset/headset can act as a remote control device to change volume and mute settings on the host IP phone. For...
  • Page 93: Using The Mute Key On A Cordless Device

    Using the Mute Key on a Cordless Device When using a Mitel-branded cordless accessory, the Mute key on the cordless accessory is synchronized with the Mute key on your phone. Pressing the Mute key on either the phone or the accessory also controls the Mute function on the other device.
  • Page 94: Using The Mitel Cordless Handset

    5) Volume Down buttons Note: To return to a corded handset, you must first unpair the cordless handset. Pairing the Cordless Module and Accessories Cordless Handset on a 5360 IP Phone Function Blue: Light-emitting diode (LED) indicating the status of the handset.
  • Page 95: Answer A Call

    To dial with Auto Dial enabled:  To dial the predefined Auto Dial number, press the hookswitch on the cordless handset. To program Auto Dial, refer to Auto Dial on page 94. - 85 - 5360 IP Phone – User Guide...
  • Page 96: Handset Alerting Tones And Leds

    5360 IP Phone – User Guide Handset Alerting Tones and LEDs The handset provides the following alerting tones: Feature Mute key on cordless device ON/OFF Mute key on Phone ON/OFF Low battery (within 10 minutes left for DECT and within 20 minutes left...
  • Page 97: Using The Mitel Dect Cordless Headset

    USING THE MITEL DECT CORDLESS HEADSET Note: This section applies only to the Mitel DECT Cordless Headset. It does not apply to third-party Bluetooth headsets. The cordless headset offers the same capability as the cordless handset to make and answer phone calls away from your desk while adding the convenience of handsfree operation.
  • Page 98: Hang Up

    5360 IP Phone – User Guide Hang Up Do one of the following:  Replace the cordless headset in the cradle.  If the headset is already out of the cradle, press the hookswitch button on the headset. Dialing – Auto Dial Disabled To dial a number with Auto Dial disabled: 1.
  • Page 99 When headset is cradled, indicates battery is not charging Blinking: LED is On and Off for equal amount of time Winking: LED is On for a short period of time and Off for a longer period 5360 IP Phone – User Guide Indicates - 89 -...
  • Page 100: Using A Bluetooth Headset

    Device Using the Volume Keys on Cordless Device Note: To switch from the Bluetooth Headset to the 5360 IP Phone speaker press the hookswitch twice on the Bluetooth headset. Note: The specific operation of third-party Bluetooth headsets can vary somewhat by manufacturer and model.
  • Page 101: Dialing - Auto Dial Enabled

    5360 IP Phone – User Guide Dialing – Auto Dial Enabled To dial a number with Auto Dial enabled:  To dial the predefined Auto Dial number, press the hookswitch button on the headset. To program Auto Dial, refer to Auto Dial on page 94.
  • Page 102: Using The Cordless Devices Application

    Cordless Devices Application. Low Battery Level When the battery of a Mitel cordless device reaches a near-critical level, the phone displays a warning. Until the battery is recharged (or until it becomes fully discharged), the warning is repeated at each new call made using the Prime Line. To continue with a call while charging the cordless accessory, switch to speakerphone and then cradle the cordless accessory.
  • Page 103: Enabling/Disabling Auto-Connect On A Bluetooth Headset

    2. Press the desired Bluetooth headset, and then select Edit Name. 3. Enter a new name or edit the existing name using the keyboard on the display, and then press OK 4. Press Close to exit. 5360 IP Phone – User Guide - 93 -...
  • Page 104: Auto Dial

    5360 IP Phone – User Guide Auto Dial When a Cordless Module is installed and at least one Mitel-branded device is paired, the Auto Dial feature is available in the Settings menu. You can program a number that is automatically dialed when a cordless device hookswitch button is pressed.
  • Page 105 5360 IP Phone – User Guide - 95 -...

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