Mitel MiVoice 5380 User Manual page 114

Operator phone
Answering Calls to a Two-Company System
You handle the calls for two different companies on the same operator phone, and the
operator phone is configured as a two-company system.
You receive a call. The LED next to the line key begins to flash.
The display shows whether the call is intended for Company A or B.
Making calls to a two-company system
You are operating a two-company system and want to appear either as Company A or as
Company B, as necessary.
Requirement: The system and your operator phone have been set up by the system
administrator.
Properties of a two-company system:
• Each individual Line key allows you to appear as Company A or B.
• Call lists are not kept separately according to company.
• The call charges are recorded separately for each company.
• A substitution will apply equally to both companies.
<Phone number>
114
Pick up the handset.
Call for Company A.
Press the Line key and answer as Company A.
Call for Company B.
Press the Line key and answer as Company B.
To phone on behalf of Company A:
Press a free Line key once.
The Line key is lit. The line is selected.
➔
To phone on behalf of Company B:
Press a free Line key twice.
The Line key is lit. The line is selected.
➔
Enter the phone number of the user.
You will appear to the person either as Company A or B and transmit
➔
the corresponding phone number.
MiVoice 5380 / MiVoice 5380 IP
eud-1679/1.0 – R3.0 – 08.2015