Mitel MiVoice 5380 User Manual page 112

Operator phone
Switching active lines
You are in a call and want to answer a call on another Line key or make a call.
You can switch lines by pressing a key. The active call is automatically parked locally.
Transferring an external call
You want to transfer an external call to an internal user who does not have exchange
access.
Not only can you hand over an external call, you can also dial the call partner's phone
number and announce him to the call destination required.
Enquiry
<Phone number>
112
To retrieve a parked call:
Press the relevant Line key.
➔ You are now back through to the parked call partner,
Note:
If you have several calls in parallel and you press another line key, the
other call is automatically parked.
Parking the call and switching lines:
Press the new line key you want.
The active call is parked. The call on the selected line is activated.
➔
To retrieve a parked call:
Press the relevant Line key.
➔ You are now back through to the parked call partner.
Note:
You cannot take a call on a line between two other call parties by press-
ing the corresponding Line key.
You are making/taking a call:
Press the Foxkey.
Enquiry
Press a free Line key.
You hear the exchange signal.
➔
Transfer of the external call without prefix:
Put the handset on-hook.
The internal user has taken the exchange access. The operator phone
➔
switches to the idle state.
Transfer of the external call with prefix:
Enter the phone number you want.
is displayed.
MiVoice 5380 / MiVoice 5380 IP
eud-1679/1.0 – R3.0 – 08.2015