Mercedes-Benz Sprinter Operating Instructions Manual page 33

Services include, for example:
repair services
R
service processes
R
warranty claims
R
quality assurance
R
The information is read out by employees of
the service network (including manufactur-
ers) using special diagnostic testers. Further
information is available there if required.
After a malfunction has been rectified, the
information is deleted from the malfunction
memory or is continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information - if neces-
sary, under consultation with an authorized
expert - could be traced to a person.
Examples include:
accident reports
R
damage to the vehicle
R
witness statements
R
Further additional functions which are con-
tractually agreed with the customer likewise
allow specific vehicle data to be obtained
from the vehicle. Such additional functions
include vehicle locating in an emergency, for
example.
Introduction
31
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