Page 1 Sprinter Operating Instructions Mercedes-Benz...
Page 2 Co-driver airbag warning Example & WARNING Risk of injury or fatal injuries if the front-passenger airbag is enabled If the front-passenger front airbag is enabled, a child on the front-passenger seat may be struck by the front-passenger airbag during an accident. NEVER use a rearward-facing child restraint system on a seat with an ENABLED FRONT AIRBAG, DEATH or SERIOUS INJURY to the...
Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read these Operating Instructions carefully and familiarize yourself with your vehicle. For your own safety and a longer vehicle life, follow the instructions and warning notices in these Operating Instructions. Disre‐...
Page 4: Table Of Contents
..82 General notes .......... 20 Installing or removing the floor mats ..83 Environmental protection ......20 Mercedes-Benz Genuine Parts ....20 Notes about attachments, add-on Light and vision ........84 equipment, installations and conver‐...
Page 5 Contents Menus and submenus ......172 Notes on regularly inspecting wheels and tires ..........222 Information on driving with summer Mercedes PRO ........176 tires ............222 Information about Mercedes PRO Information on M+S tires ......223 (Mercedes me) ......... 176 Notes on snow chains ......
Page 6: Symbols
Symbols In these Operating Instructions, you will find the following symbols: & DANGER Danger due to not observing the warning notices Warning notices draw your attention to haz‐ ards that may endanger your health or life, or the health or life of others. Observe the warning notices.
Page 8: At A Glance
At a glance – Cockpit Combination switch 230 V socket → → Turn signals Opens and closes the electric sliding door → High beam → Hazard warning lamps → Windshield wipers → Vehicles with KEYLESS START: → Rear window wiper key slot →...
Page 9 At a glance – Cockpit → Left-hand switch panel Adjusts driver's seat → → Sets the working speed (ADR) Seat heating → Light switch Central locking → Headlamp range adjuster Driver's power window switch...
Page 10: Instrument Cluster
At a glance – Instrument cluster → Instrument Display (color dis‐ # Electrical malfunction play) → Coolant temperature indicator → Speedometer and ? coolant too hot → → ® ! Electric parking brake ÷ ESP (yellow) → · Distance warning →...
Page 11 → ! Electric parking brake → # Electrical malfunction (yellow) G SOS/emergency call sys‐ → Multifunction display tem (Mercedes-Benz emer‐ → 6 Restraint system gency call system) → → K High beam æ Active Brake Assist deac‐ tivated →...
Page 12 At a glance – Instrument cluster → J Brakes (yellow) → ! ABS malfunction → ® å ESP deactivated...
Page 13: Overhead Control Panel
At a glance – Overhead control panel Version 1 of the overhead control panel → Sun visors w Switches the rear interior lighting on/off Breakdown assistance call but‐ ton (Mercedes PRO connect) p Switches the right-hand reading light on/off → Ì...
Page 14 At a glance – Overhead control panel Version 2 of the overhead control panel → Sun visors w Switches the rear interior lighting on/off p Switches the left-hand reading light on/off p Switches the right-hand reading light on/off | Switches automatic light control on/off c Switches the front inte‐...
Page 15 At a glance – Overhead control panel Version 3 of the overhead control panel → → Sun visors c Switches the front inte‐ rior lighting on/off | Switches automatic light control on/off w Switches the rear interior lighting on/off...
Page 16 At a glance – Overhead control panel Version 4 of the overhead control panel → Sun visors Switches the interior lighting on/off...
Page 17 At a glance – Overhead control panel Overhead control panel for vehicles with bus equipment → → Sun visors w Switches the rear interior lighting on/off F Breakdown assistance call button p Switches the reading light on/off, right → Switches the bus func‐ →...
Page 18: Door Control Panel
At a glance – Door control panel Door control panel in vehicles with electrically adjustable seats → → To adjust the outside mirrors To open a door → → To activate/deactivate the cen‐ To open/close the right-hand tral locking system side window →...
Page 19 At a glance – Door control panel Door control panel vehicles without electrically adjustable seats → → To adjust the outside mirrors To open/close the right-hand side window → To activate/deactivate the cen‐ → tral locking system To open/close the left-hand side window →...
Page 20: Emergencies And Breakdowns
At a glance – Emergencies and breakdowns → Hazard warning lights → Checking and topping up oper‐ → ating fluids QR code for accessing the res‐ cue card → Starting assistance → To disconnect the starter bat‐ → Buttons for the SOS emergency tery call system and roadside assis‐...
Page 21 At a glance – Emergencies and breakdowns → Spare wheel (example)
Page 22: Cockpit
ECO display for a fuel- accessories which have not been approved by efficient driving style. Mercedes-Benz , the operating safety of the vehi‐ cle may be jeopardized. Safety-relevant systems, Environmental issues and recommendations e.g. the brake system, may malfunction. Only use It is recommended to re-use and recycle substan‐...
Page 23: Notes About Attachments, Add-On Equipment, Installations And Conver- Sions
& WARNING Risk of accident and injury in We therefore accept no responsibility for the use the event of incorrect conversions or of such parts in Mercedes-Benz vehicles, even if changes to the vehicle they have been officially approved or independ‐...
Page 24: Operating Instructions
Instructions. You could otherwise fail to rec‐ Certain Mercedes-Benz models are available in ognize dangers. Europe through the European Delivery Program. For more information, please consult an author‐ ized Mercedes-Benz Center, or write to one of the following addresses: In the USA:...
Page 25: Operating Safety
Possible danger due to substances hazardous Daimler VANS USA, LLC to health European Delivery Department One Mercedes-Benz Drive In compliance with Proposition 65 ("Prop65"), the following detachable label has been added to Sandy Springs, GA 30328 each vehicle sold in California: In Canada: Mercedes-Benz Canada, Inc.
Page 26: Declarations Of Conformity
General notes Declarations of conformity & WARNING Risk of fire due to flammable materials on hot parts of the exhaust sys‐ Radio equipment approval for wireless cen‐ tral locking Flammable material such as leaves, grass or Radio equipment approval numbers 920510A twigs may ignite if they come into contact with hot parts of the exhaust system.
Page 27: Diagnostics Connection
* NOTE Battery discharging from using devices connected to the diagnostics connection Vehicle registration Mercedes-Benz may ask its service centers to Using devices at the diagnostics connection carry out technical inspections on certain vehi‐ drains the battery. cles. The quality or safety of the vehicle is Check the charge level of the battery.
Page 28: Correct Use Of The Vehicle
It is advisable to register your vehicle with an please contact an authorized Mercedes-Benz authorized Mercedes-Benz Center. Center again or write to one of the following Inform Mercedes-Benz as soon as possible about addresses. any change in address or vehicle ownership. In the USA:...
Page 29: Limited Warranty
Transport Electronic control units are installed in your vehi‐ Canada in addition to notifying Mercedes-Benz cle. Some of them are necessary for your vehicle Canada Inc.
Page 30 General notes warranty events and quality assurance measures, ously, specific items of information are transfer‐ for example. The data is read out via the connec‐ red to your smartphone. tion for the diagnostics connection in the vehicle, Depending on the type of integration, this can which is required by law.
Page 31: Copyright
Vans USA, LLC ("DVUSA") expressly disclaims the contents exchanged whilst using these serv‐ any and all liability arising from the extraction of ices. this information by unauthorized Mercedes-Benz personnel. Please ask the respective service provider for details on the type, extent and purpose of the DVUSA will not share EDR data with others with‐...
Page 32 General notes ® SIRIUS is a registered trademark of Sirius XM Radio Inc. HD Radio™ is a registered trademark of iBiq‐ uity Digital Corporation. ® Gracenote is a registered trademark of Gracenote, Inc. ® ZAGATSurvey and related brands are regis‐ tered trademarks of ZagatSurvey, LLC.
Page 33: Occupant Safety
Depending modate a person with disabilities, contact an on the detected accident situation, Emergency authorized Mercedes-Benz Center for details. Tensioning Devices and/or airbags supplement USA only: contact our Customer Assistance Cen‐ the protection offered by a correctly worn seat ter at 1‑877‑762‑8267.
Page 34: Seat Belts
Occupant safety Have the restraint system checked and & WARNING Risk of burns from hot air bag repaired immediately at a qualified spe‐ components cialist workshop. The air bag parts are hot after an air bag has been deployed. Function of the restraint system in an acci‐ Do not touch the air bag parts.
Page 35 Occupant safety If children are traveling in the vehicle, always In addition, an incorrectly fastened seat belt observe the instructions and safety notes on can also cause injuries, for example, in the "Children in the vehicle" ( page 37). event of an accident or when braking or changing direction suddenly.
Page 36 Occupant safety & WARNING Risk of injury or death due to * NOTE Damage caused by trapping the damaged or modified seat belts seat belt Seat belts cannot provide protection in the If an unused seat belt is not fully retracted, it following situations: may become trapped in the door or in the seat mechanism.
Page 37: Airbags
Occupant safety Releasing the seat belt Potential protection of each airbag: AIRBAG Possible protection for: Press the release button in the seat belt buckle and guide the seat belt back with the Driver's airbag, Head and chest seat belt tongue. co-driver airbag: Window curtain Head...
Page 38: Safely Transporting Children In The Vehicle
Occupant safety otherwise be in the deployment area of the & WARNING Risk of injury or death due to airbags. the use of unsuitable seat covers Always keep your feet on the floor. Do not put Unsuitable seat covers can obstruct or pre‐ your feet on the cockpit, for example.
Page 39 When securing a child with the integrated seat secured on the front seats. For this reason, belt of the LATCH-type (ISOFIX) child restraint Mercedes-Benz strongly advises that you install a system, always comply with the permissible gross child restraint system on a rear seat.
Page 40 Occupant safety Always secure a child restraint system cor‐ instructions as well as the vehicle-specific information: rectly Install the LATCH-type (ISOFIX) child & WARNING Risk of injury or death caused restraint system on the rear seat by incorrect installation of the child page 41).
Page 41 Occupant safety Avoid direct sunlight & WARNING Risk of fatal injury due to exposure to extreme heat or cold in the & WARNING Risk of burns when the child vehicle seat is exposed to direct sunlight If people – particularly children – are exposed If the child restraint system is exposed to to extreme temperatures over an extended direct sunlight or heat, parts could heat up.
Page 42 Occupant safety Overview of suitable seats in the vehicle for installing a child restraint system Securing systems for child restraint systems Vehicle seat Left/right rear seat Preferred securing system: Alternative securing system: ® LATCH-type (ISOFIX) child Seat belt on vehicle seat seat securing system page 41) ¯...
Page 43 Occupant safety Attaching the child restraint system with O Make sure that the child's feet do not touch the front seat. If necessary, move the front LATCH-type (ISOFIX) to the rear seat seat slightly forwards. Installing a LATCH-type (ISOFIX) child ®...
Page 44 Occupant safety * NOTE Be careful not to damage the seat belt for the center seat when installing the child restraint system Make sure that the seat belt is not trap‐ ped. Attach the LATCH-type (ISOFIX) child restraint system to both mounting brackets in the vehicle.
Page 45 Always make sure that the shoulder belt strap the front seats. For this reason, Mercedes-Benz is correctly routed from the seat belt outlet of...
Page 46 Occupant safety the vehicle to the shoulder belt guide on the & WARNING Risk of accident and injury child restraint system. due to children left unattended in the The shoulder belt strap must be routed for‐ vehicle wards and downwards from the seat belt out‐ If children are traveling in the vehicle, they let.
Page 47: Notes On Pets In The Vehicle
Occupant safety Make sure that the child safety locks are working properly. Notes on pets in the vehicle & WARNING Risk of accident and injury due to animals left unsecured or unatten‐ ded in the vehicle If you leave animals in the vehicle unattended or unsecured, they could possibly press down buttons or switches.
Page 48: Opening And Closing
Opening and closing SmartKey In addition, the children could also set the vehicle in motion, for example by: Notes on radio connections of the key Releasing the parking brake. & DANGER Risk of fatal injury to persons Changing the transmission position. with medical devices from the electro‐...
Page 49 Opening and closing Removing and inserting the mechanical key Do not keep the key together with electronic devi‐ ces or metallic objects. This can affect the key's functionality. If the battery check lamp does not light up when you press the % or & button, the battery is discharged.
Page 50 Opening and closing Requirements: A CR 2032 3 V cell battery Mercedes-Benz recommends that you have the battery replaced by a qualified specialist work‐ shop. Remove the emergency key ( page 47). Example image Press release button down fully and slide cover forward.
Page 51: Doors
Opening and closing Locking the door centrally from inside Doors Unlocking and opening the door from inside & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could: Open doors, thereby endangering other persons or road users.
Page 52 Opening and closing To switch on: press and hold button approximately five seconds. An acoustic signal sounds. To switch off: press and hold button approximately five seconds. An acoustic signal sounds. Unlocking/locking the driver's door with the emergency key If you want to lock the vehicle completely with the emergency key, press the button for the locking mechanism from inside first with the driver's door open.
Page 53: Sliding Door
Opening and closing Getting into and out of the vehicle (example: front Your vehicle may be equipped with a long door) sliding door with an intermediate detent. You can also lock the sliding door in place around halfway when opening and closing. If you do this, the door does not have to be opened fully when getting into or out of the vehicle.
Page 54: Electric Sliding Door
Opening and closing You can operate the electric sliding door in the following ways: by pressing the sliding door buttons on the center console by pressing the sliding door button on the door sill (B-pillar) using the door handle (inside or outside) using the key If the electric sliding door is obstructed while opening, it moves a few centimeters in the oppo‐...
Page 55 Opening and closing If someone becomes trapped, press the button again to stop the sliding door. Object recognition: If an object obstructs the closing of the sliding door, the sliding door is stopped. The object rec‐ ognition is only an aid. It cannot replace your awareness of the situation.
Page 56 Opening and closing When you stop automatic operation upon opening the door, the door closes when you press the button again. In unfavorable operating conditions, e.g. frost, ice or heavy soiling, you can press and hold the corresponding button. The electric sliding door moves with increased force.
Page 57: Rear-End Doors
Opening and closing To disconnect the sliding door from the You must reset the sliding door if there has been electric motor: turn release catch 180° a malfunction or a voltage supply interruption. clockwise. If the sliding door is open: press button The "MAN"...
Page 58: Partition Sliding Door
Opening and closing Opening the right rear-end door Closing the rear-end doors from outside Close the left rear-end door firmly from out‐ side. Close the right rear-end door firmly from out‐ side. Opening/closing the rear-end doors from the inside Pull handle 1. Swing the rear-end door to the side until it engages.
Page 59: Electrical Step
Opening and closing To close: slide the sliding door to the right This can cause you or other people to until it engages. become trapped. Before driving, always close the parti‐ tion sliding door and ensure that it is Electrical step engaged.
Page 60: Side Window
Opening and closing After a malfunction occurs, you must retract and lock the electrical step manually in order to continue your journey ( page 58). Before pas‐ sengers exit the vehicle, inform them that electri‐ cal step may be missing. Releasing the electrical step in an emergency (manual retraction) Fold bars...
Page 61 Opening and closing The windows in the front doors can also be oper‐ If someone is trapped, release the but‐ ated automatically. ton immediately or pull it in order to close the side window again. To open completely: briefly press button beyond the point of resistance.
Page 62 Opening and closing Ventilating the vehicle before starting a jour‐ To interrupt convenience closing: release ney (convenience opening) the & button. & WARNING Risk of entrapment when Resetting the side windows opening a side window The side windows must be reset after a malfunc‐ When opening a side window, parts of the tion or a voltage supply interruption.
Page 63: Anti-Theft Protection
Opening and closing Problems with the side windows Problem Possible causes/consequences and Solutions Check to see if there are any objects in the window guide. A side window cannot be closed and the cause is & WARNING Risk of becoming trapped or fatally injured if revers‐ not obvious.
Page 64 Opening and closing Disarming ATA is automatically armed after approximately five seconds in the following situation: after the vehicle has been locked with the SmartKey Unlock the vehicle with the SmartKey. Indicator lamp in the overhead control panel goes out. The vehicle locks again automatically if you When the ATA system is armed, indicator lamp do not open a door within 40 seconds after...
Page 65 Opening and closing Deactivating view mirror or on the grab handles on the headliner. This will prevent false alarms. Lock the vehicle with the key. The interior motion sensor is activated after approximately 30 seconds. The interior motion sensor is only activated when the following components are closed: the driver's door and the co-driver door the side doors...
Page 66: Seats And Stowage
Seats and stowage You have a good overview of the traffic situa‐ Correct driver's seat position tion. & WARNING Risk of injury from adjusting Your safety belt fits securely around your body and runs across the middle of your the vehicle settings while the vehicle is in shoulder, your pelvic area and groin.
Page 67 Seats and stowage Using the head restraint fore-and-aft adjustment, & WARNING Risk of injury from adjusting adjust the head restraint so that it is as close to the vehicle settings while the vehicle is in the back of the head as possible. motion You could lose control of the vehicle in the &...
Page 68 Seats and stowage To set the seat fore-and-aft adjustment: & WARNING Risk of injury from adjusting raise lever and slide the seat into the the vehicle settings while the vehicle is in required position. motion Ensure that the seat is engaged. You could lose control of the vehicle in the To set the seat height: keep on pressing or following situations:...
Page 69 Seats and stowage Using the head restraint fore-and-aft adjustment, Seat suspension adjust the head restraint so that it is as close to Vibration limiting the back of the head as possible. Depending on the seat model, certain adjust‐ ment options may not be available. &...
Page 70 Seats and stowage & WARNING Risk of becoming trapped & WARNING Risk of injury due to head when adjusting the seats restraints which are not installed or are adjusted incorrectly When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the If head restraints are not installed or are seat guide rail.
Page 71 Seats and stowage Operating the memory function & WARNING Risk of an accident if the memory function is used while driving If you use the memory function on the driv‐ er's side while driving, you could lose control of the vehicle as a result of the adjustments being made.
Page 72 Seats and stowage steering wheel or the mirror and fasten your seat belt. Adjust the seat into the desired position. Press memory button M together with one of the preset position buttons 1, 2 or 3. An acoustic signal sounds. The settings are You can rotate the driver's and front passenger stored.
Page 73 Seats and stowage Folding the co-driver bench seat cushion for‐ To set the armrest inclination: fold the arm‐ wards and backwards rest more than 45° upwards 2. The armrest will be unlocked. Fold the armrest forwards as far as it will Slowly fold the armrest upwards into the required position.
Page 74 Installing the rear bench seat in the opposite direction is not permitted. Use only rear bench seats approved for your vehicle by Mercedes-Benz. & WARNING Risk of injury if the rear bench seat is not locked in place If the locking mechanisms on the rear bench...
Page 75 Seats and stowage Install the three-person rear bench seat on third row of seats 3. Install the four-person rear bench seat on fourth row of seats 4. Vehicles with three rows of seats Push release handle for the bench seat all the way down and hold it there while tilting First row of seats the bench seat backwards slightly at the...
Page 76 Seats and stowage Tilt the bench seat forwards without engaging Remove the covers of the mounting shells as described under "Removing the rear bench seat". Pull the bench seat backwards again using release handle 2. Ensure that there are no objects in the seat anchorages and mounting shells.
Page 77 Seats and stowage Adjusting the seat backrest of the rear bench There is an increased risk of injury in the seat head and neck area, e.g. in the event of an accident or when braking. Always drive with the head restraints installed.
Page 78: Adjusting The Steering Wheel
Seats and stowage Depending on the head restraint model, indi‐ To switch on: press button 1. vidual adjustment options may be omitted. All indicator lamps on the button light up. To lower the level: press button until the required heating level is reached. Switching the seat heating on and off Depending on the heating level, one to three indicator lamps light up.
Page 79: Stowage Areas
Seats and stowage Lever Lockable compartment above windshield page 78) Steering column height Windshield stowage compartment with two Steering column fore-and-aft adjustment cup holders/ashtray stowage space To adjust the steering wheel: swing lever Stowage compartment with cover, depending down as far as it will go. on specification ( page 77) The steering wheel is unlocked.
Page 80: Bottle Holder
Seats and stowage Opening the eyeglasses compartment To open: press button on stowage com‐ partment 1. The cover folds upwards. To close: fold the cover downwards. The windshield stowage compartments have a cover, depending on the specification. Opening and closing the lockable compart‐ ment above the windshield You can lock and unlock the stowage compart‐...
Page 81: Ashtray And Cigarette Lighter
Seats and stowage Using the cigarette lighter in the center con‐ sole & WARNING ‑ Risk of fire and injury from hot cigarette lighter You can burn yourself if you touch the hot heating element or the socket of the cigarette lighter.
Page 82: Sockets
Seats and stowage Using 12 V socket on the driver's seat Sockets Using 12 V sockets in the center console Requirements: Only devices with a maximum power con‐ sumption of 180 W (15 A) may be connected. 12 V socket in stowage compartment Fold up cover of the socket.
Page 83 Seats and stowage Using sockets in the cargo compartment Only connect suitable devices to the socket. Requirements: Only devices with a maximum power con‐ Requirements: sumption of 180 W (15 A) may be connected. The devices must be equipped with a suitable plug which conforms to the standards spe‐...
Page 84: Wirelessly Charging The Mobile Phone And Coupling With The Exterior Antenna
A list of compatible mobile Apart from a mobile phone, do not phones can be found at: place any other objects in the mobile http://www.mercedes-benz.com/connect phone stowage compartment, especially those made of metal. * NOTE Damage to objects caused by plac‐...
Page 85: Installing Or Removing The Floor Mats
Seats and stowage Open the flap of stowage compartment above the media display. Place the mobile phone as centrally as possi‐ ble with the display facing upwards on the marked surface of mat 2. When the charging symbol is shown in the multimedia system, the mobile phone is being charged.
Page 86: Light And Vision
Light and vision The turn signal light, the high beam and the Exterior lighting high-beam flasher are operated with the com‐ Notes on changing the lights when driving bination switch ( page 85). abroad Leaving the standing lights on for several Vehicles with halogen or static LED head‐...
Page 87 Light and vision Comply with the country-specific regulations for Vehicles with Highbeam Assist: when using the rear fog lamp. Highbeam Assist is active, it controls the activation and deactivation of the high beam page 86). Operating the combination light switch To activate headlamp flashing: switch on the power supply or ignition.
Page 88 Light and vision The function is active under the following condi‐ At speeds greater than 19 mph (30 km/h), a tions: change is made to the following setting: The speed is less than 37 mph (60 km/h) and If no other road users are detected, the high the indicator has been switched on or the beam switches on automatically.
Page 89: Adjusting The Interior Lighting
Light and vision p Switches the front left reading lamp Adjusting the interior lighting on/off Adjusting the front interior lighting To switch off the automatic interior lighting control: press the | button. The interior lighting will switch on automati‐ cally if you: Unlock the vehicle or Open a door c Switches the front interior lighting...
Page 90 Light and vision The bus function is in one of the following modes: Stop mode If the vehicle comes to a halt at a bus stop, for example, and the passenger door opens, the passenger compartment will be illuminated and undimmed. Driving mode If all doors are closed and the vehicle is traveling faster than walking pace, the...
Page 91 Light and vision To switch passenger compartment light‐ Rear interior lighting ing on or off: press button 5. To switch the front right reading lamp on or off: press button 6. To switch reading lights on in the passenger compartment: press button 7. The LED lights up.
Page 92: Changing Bulbs
Light and vision When you are replacing the bulb, observe the fol‐ lowing: Do not use any bulb that has been dropped or has scratches on its glass surface. Otherwise, the bulb may explode. The bulb may explode if it is hot or if you touch, drop or scratch it.
Page 93 Light and vision Low beam/perimeter light: remove housing cover towards the rear. Pull out the socket towards the rear. Remove the bulb from the socket. Insert the new bulb into the socket such that the base of the bulb rests fully against the base of the socket.
Page 94 Light and vision Unscrew screws1 and remove lens 2. Gently turn the bulb counter-clockwise and take it out of the socket. Insert the new bulb into the socket and turn it clockwise. Place lens2 in position and tighten the screws1. Replacing rear light bulbs (Cargo Van and Passenger Van) Overview of rear light source types (Cargo...
Page 95 Light and vision License plate lamp Requirements: License plate lamp: light bulb type W 5 W Switch off the lighting system. Place a screwdriver, for example, at opening between lamp and panel and care‐ fully pry off lamp 3. Remove lamp from panel 1.
Page 96 Light and vision Replacing interior light bulbs Backing up light: P 21 W Rear fog light (driver's side): P 21 W Replacing rear interior lamps License plate lamp: R 5 W Requirements: For the standard bulb failure indicator func‐ Replacing the tail lamps on the chassis tion to work correctly, only lights bulbs must Requirements: be used that are the same type and power as...
Page 97: Windshield Wipers
Light and vision Switching the rear window wiper on/off Windshield wipers Switching the front windshield wipers on and ô Single wipe/wash è Intermittent wiping î Single wipe/wiping with washer fluid Single wipe: press button to the point of resistance. 1 g Windshield wipers off 2 Ä...
Page 98 Light and vision If the wiper blades are worn out, they will not & WARNING Risk of injury from using the wipe the windshield properly. Replace the windshield wipers while the engine hood wiper blades twice a year, preferably in is open spring and fall.
Page 99: Mirrors
Light and vision Fold wiper arm back onto the windshield. steering wheel or the mirror and fasten your seat belt. Replacing the rear window wiper blade & WARNING Risk of accident due to mis‐ judgment of distances when using the passenger mirror The outside mirror on the front-passenger side reflects objects on a smaller scale.
Page 100: Using Sun Visors
Light and vision To dim the inside rearview mirror: move If the outside mirrors are not folded in when anti-glare lever in the direction of the washing the vehicle in a car wash, the washer arrow. brushes may fold them in forcibly and dam‐ age them.
Page 101: Climate Control
Climate control Overview of climate control systems Heating system overview Sets the temperature / Switches the rear-compartment heating on/off ¤ Switches the rear window heater on/off ( page 104) O Switches footwell air distribution on/off ¬ Switches windshield defrosting on/off page 103) Vehicles with stationary heater or heater booster: &...
Page 102 100 Climate control Overview of automatic climate control w Sets the temperature Display K Sets the airflow Î Vehicles with a windshield heater: switches the windshield heater on/off page 104) Vehicles with stationary heater or heater booster: & switches the stationary heater or heater booster on/off ( page 106) Vehicles with a rear window heater: ¤...
Page 103: Operating Climate Control Systems
Climate control 101 Overview of 3-zone automatic climate control The indicator lamps on the buttons signal w Sets the temperature that the function in question has been activa‐ Display ted. K Sets the airflow Î Vehicles with a windshield heater: switches the windshield heater on/off Operating climate control systems page 104)
Page 104 102 Climate control Adjusting the rear-compartment climate con‐ tem display flash, set the airflow to 0 on the rear-compartment menu. trol Indicator lamp on: rear-compartment climate Requirements: control has been switched on. The climate control system has been Indicator lamp off: rear-compartment climate switched on ( page 101).
Page 105 Climate control 103 Automatically controlling the climate control Setting the air distribution in the rear compartment Requirements: Requirements: The climate control system is switched on. Rear-compartment climate control has been Press the _ button repeatedly until the switched on ( page 102).
Page 106: Operating Air Vents
104 Climate control Close the center air vent ( page 104) and Operating air vents air vents for the headroom ( page 105) and Adjusting the front-compartment air vents rear compartment ( page 105). Misting on the outside of windows &...
Page 107: Auxiliary Heating
Climate control 105 To open or close: turn the adjustment wheels on the high-power air vents to the left or right as far as they will go. Cooled air will flow out of the high-power air vents. Heating will not be possible. Open the high-power air vents only in summer during cooling mode and keep them closed in win‐...
Page 108 106 Climate control Hot-water auxiliary heater Flammable materials such as leaves, grass or twigs may ignite if they come into contact Function of the hot-water auxiliary heater with: The hot-water auxiliary heater complements your vehicle's climate control system, and has a hot parts of the stationary heater exhaust heater booster, auxiliary heating and auxiliary system...
Page 109 Climate control 107 Colors of the indicator lamp: Blue: stationary ventilation has been switched on. Red: the stationary heater has been switched Yellow: the departure time has been pre- selected. The stationary heater or ventilation switches off after a maximum of 50 minutes. Switching heater booster mode on and off Switch on the ignition.
Page 110: Operating Cargo Compartment Ventilation
108 Climate control Problems with hot water auxiliary heating Problem Possible causes/consequences and Solutions Signal transmission between transmitter and vehicle is malfunctioning. FAIL¨ Change your position in relation to the vehicle, moving closer if nec‐ essary. The starter battery is not sufficiently charged. FAIL Charge the starter battery.
Page 111: Driving And Parking 109
Driving and parking 109 Driving Therefore, check regularly that there are no flammable materials in the engine Switching on power supply or ignition with compartment or on the exhaust system. the start/stop button Requirements: & WARNING Risk of accident and injury The key is in detection range of the antenna due to children left unattended in the page 46) and the key battery is not dis‐...
Page 112 110 Driving and parking Starting the engine Vehicles with automatic transmission: shift the transmission to position j or i. Starting the vehicle with the start/stop but‐ Depress the brake pedal and press button once. & WARNING Risk of accident and injury If the vehicle does not start: switch off unnec‐...
Page 113 Driving and parking 111 This also applies if the engine or parts of the driv‐ etrain have been replaced. Also observe the following breaking-in notes: ® The sensors of the ESP driving safety system adjust automatically while a certain distance is being driven after the vehicle has been delivered or after repairs.
Page 114 112 Driving and parking Do not drink alcohol or take drugs while & WARNING Risk of accident when switch‐ driving, and do not allow anyone to drive ing off the ignition when driving who has been drinking alcohol or taking If you switch off the ignition while driving, drugs.
Page 115 Information about driving abroad specifications. It is for this reason that all work Service on the engine should only be performed by quali‐ An extensive Mercedes-Benz service is also avail‐ fied and authorized Mercedes-Benz Center tech‐ able abroad. Nevertheless, please remember that nicians.
Page 116 You can obtain information about this from any The brakes will grip better as a result. authorized Mercedes-Benz Center. Wet road surfaces Notes on brakes If you have been driving for a long time in heavy rain without braking, there may be a delayed &...
Page 117 Therefore, in heavy rain or other conditions in effect by applying greater pressure to the brake which hydroplaning can occur, drive as follows: pedal. For safety reasons, Mercedes-Benz recom‐ Reduce your speed mends that you only have brakepads and brake...
Page 118 116 Driving and parking Information about driving off-road & WARNING Risk of skidding and of an accident due to shifting down on slippery & WARNING Risk of accident if you do not road surfaces keep to line of fall on inclines If you shift down on slippery road surfaces to If you drive at an angle or turn on an incline, increase the engine braking effect, the drive...
Page 119 Driving and parking 117 system checked immediately at a qualified spe‐ * NOTE Damage to the vehicle after driving cialist workshop. Adjust your driving style to the off-road changed braking characteristics. When driving off-road or on unpaved surfa‐ Driving off-road or on construction sites increa‐ ces, foreign bodies such as stones and ses the possibility of vehicle damage which may branches could become trapped on the vehi‐...
Page 120 Drive slowly and smoothly at no more than a instruct you. walking pace. Mercedes-Benz recommends that you addi‐ Ensure that no bow wave forms while driving. tionally carry a shovel and a recovery rope After fording, dry the brakes.
Page 121 Driving and parking 119 wheels and tires or may be flung out from the The segment's lettering is gray, the outer edge is vehicle when continuing the journey. dark and the segment is emptied when the vehi‐ cle is driven with the following characteristics: Check the underbody for trapped branches or other parts of plants and remove them.
Page 122: Battery Main Switch
120 Driving and parking Diesel particulate filter Displaying load On-board computer: Notes on regeneration Service Consumption Info & DANGER Risk of death caused by The load of the diesel particulate filter is dis‐ exhaust gases played. Combustion engines emit poisonous exhaust gases such as carbon monoxide.
Page 123 Driving and parking 121 Only disconnect the vehicle from the power Pull plug out of the ground pin. supply using the battery main switch in the Push plug as far as possible in the direc‐ following situations: tion of the arrow so that it cannot make con‐ tact with the ground pin.
Page 124: Automatic Transmission
122 Driving and parking Automatic transmission DIRECT SELECT lever Function of the DIRECT SELECT lever & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could: open doors, thereby endangering other persons or road users.
Page 125 Driving and parking 123 Press button 1. Transmission position display j is shown in the multifunction display. Park position j is engaged automatically when one of the following conditions is met: You switch off the engine in transmission position h or k. You open the driver's door when the vehicle is stationary or when driving at a very low speed and in transmission position h or k.
Page 126: All-Wheel Drive
124 Driving and parking Restricting the shift range The shift range selected is shown in the multi‐ function display. The automatic transmission Requirements: shifts only as far as the selected gear. Transmission position h is engaged To derestrict the shift range: pull and hold page 123).
Page 127 If you tow the vehicle with a raised axle, the for the all-wheel drive is flashing. transfer case can get damaged. Such damage is not covered by Mercedes-Benz Limited Warranty. Never tow the vehicle with a raised axle. Only tow the vehicle with all wheels on the ground or fully raised.
Page 128: Dsr (Downhill Speed Regulation)
126 Driving and parking Engaging and disengaging LOW range To engage/disengage: press the upper sec‐ tion of switch 1. The indicator lamp in switch flashes while the all-wheel drive is engaged or disengaged. The ÷ and : warning lamps light up in ®...
Page 129 Driving and parking 127 taining the speed is dependent on the road sur‐ maintains the stored speed on the downhill face conditions and the downhill gradient and gradient and brakes automatically. cannot therefore be guaranteed in all situations. When DSR is activated and the vehicle pulls You can set the speed depending on the gear away, accelerates or brakes on an incline, the range to between 2 mph (4 km/h) and 11 mph...
Page 130: Electronic Level Control
128 Driving and parking Brake or accelerate the vehicle to the desired Electronic level control speed on the downhill gradient. Function of ENR (electronic level control) Release the brake or accelerator pedal. The current speed is stored. & WARNING Risk of entrapment from vehi‐ cle lowering Press rocker switch up or down during a...
Page 131 Driving and parking 129 If electronic level control is malfunctioning or the Stop, paying attention to road and traf‐ vehicle level is too high or too low, an audible sig‐ fic conditions. nal sounds. Consult a qualified specialist workshop. The driving and steering characteristics of the vehicle will be noticeably different.
Page 132 130 Driving and parking When the vehicle level has been set, the indi‐ cator lamp in button lights up. By pressing button during the movement, the original position will be reset. To raise automatically: briefly press button Electronic level control automatically raises the vehicle to the next higher position: From the lowest position to driving level Electronic level control starts automatically if the...
Page 133 Driving and parking 131 Using the button in the rear compartment To switch on automatically: drive at over 6.2 mph (10 km/h) or release the parking brake. Electronic level control controls the vehicle level automatically. Using the button in the control panel Park the vehicle, leaving the ignition switched Apply the parking brake.
Page 134 132 Driving and parking Using electronic level control for charging Disconnect the external compressed-air source. with air in an emergency Tighten the valve cap on the valve * NOTE Damage due to pressure being too left, R = right). high Drive on carefully to the nearest qualified specialist workshop.
Page 135: Refueling
Driving and parking 133 Problems with the electronic level control Problem Possible causes/consequences and Solutions The compressor is in danger of overheating. After repeatedly raising and You cannot raise or lower lowering the vehicle, electronic level control (play protection) is deactiva‐ the vehicle level when ted.
Page 136 134 Driving and parking Do not allow fuels to run into the sew‐ * NOTE Do not use diesel to refuel vehicles age system, the surface waters, the with a gasoline engine ground water or into the ground. If you have accidentally refueled with the wrong fuel: Requirements: Do not switch the ignition on.
Page 137 Driving and parking 135 Replace fuel filler cap and turn it clock‐ wise. You will hear a click when the fuel filler cap is closed fully. Open the front left-hand door. Close fuel filler flap 1. Vehicles with a diesel engine and incor‐ rect fueling protector against refueling with gasoline: the filler neck is designed for refueling at diesel filling pumps for passenger...
Page 138 Additives in DEF alternatively, DEF is available at qualified spe‐ Diluting DEF cialist workshops, e.g. an authorized Mercedes-Benz Center, and at numerous gas Only use DEF in accordance with ISO stations as a DEF refill canister or DEF refill 22241.
Page 139 Driving and parking 137 Calling up the DEF level gauge Requirements: On-board computer: The ignition is switched off. Service The following messages that appear in succes‐ Select and confirm. sion in the multifunction display indicate that you The DEF level and the DEF range appear. need to refill the DEF tank: Refill Additive See Operator's Manual The DEF tank has fallen below the first warn‐...
Page 140 138 Driving and parking Preparing the DEF refill canister Turn DEF filler cap counter-clockwise and remove it. Opening the DEF filler cap on lockable filler caps Variant 1 Open the hood. Take tool for unlocking DEF filler cap from the vehicle tool kit. Variant 2 Pull cover on DEF filler cap...
Page 141 Variant 1 Refill bottles without a threaded cap offer no overfill protection. DEF may leak out as a result of overfilling. Mercedes-Benz offers special refill bottles with a threaded cap. You can obtain this from an authorized Mercedes-Benz Center. Variant 2...
Page 142: Parking
140 Driving and parking Closing the DEF filler cap on lockable filler Turn DEF refill bottle counter-clockwise and remove it. caps Screw the protective cap onto DEF refill bot‐ again. Filling procedure with the pump nozzle of an DEF filling pump Insert the pump nozzle into the filler neck and add DEF.
Page 143 Driving and parking 141 always apply the parking brake. In particular, do not park on dry grass‐ Vehicles with automatic transmission: land or harvested grain fields. engage transmission position j. & WARNING Risk of accident and injury On uphill or downhill inclines: turn the front wheels towards the curb.
Page 144 142 Driving and parking Performing emergency braking with the hand‐ brake lever Generally, you may only apply the parking brake when the vehicle is stationary. To apply the parking brake: pull handbrake If, in exceptional cases, the service brake fails, lever up as far as the last possible detent.
Page 145 Driving and parking 143 For the automatic functions to work correctly, the driver must be seated in the correct seat position page 64). The function of the electric parking brake is dependent on the on-board electrical system volt‐ age. If the on-board electrical system voltage is low or there is a malfunction in the system, it may not be possible to apply the electric parking brake and the yellow ! indicator lamp lights...
Page 146 144 Driving and parking accelerator if traveling on steep uphill gradi‐ To release: pull switch 1. ents. The red F and ! (USA) or ! (Can‐ ada) indicator lamps in the instrument display If the transmission is in position k, the rear- go out.
Page 147: Driving And Driving Safety Systems
Driving and parking 145 Method 2: interrupt the power supply by acti‐ The starter battery must first be charged in the vating standby mode ( page 145). following situations: Method 3: disconnect all batteries. In this The non-operational time of the vehicle is to case, please contact a qualified specialist be extended.
Page 148 146 Driving and parking Depending on the vehicle's equipment, the radar ABS controls the brake pressure in critical situa‐ sensors are integrated behind the bumpers tions: and/or behind the radiator grill. Keep these parts The wheels are prevented from locking when free of dirt, ice and slush ( page 202).
Page 149 Driving and parking 147 Functions of ASR (Acceleration Skid Control) If the surface requires, temporarily deactivate ® when pulling away . ASR can neither reduce the risk of an accident Do not operate the vehicle on a roller dynamome‐ nor override the laws of physics if the driver does ter (e.g.
Page 150 148 Driving and parking considerable assistance when driving with a ® Activating/deactivating ESP (Electronic Sta‐ ® trailer. Trailer stabilization is part of ESP bility Program) If the sensor system and evaluation logic detect On-board computer: ® trailer swinging movements, ESP trailer stabili‐...
Page 151 Driving and parking 149 If you apply the brake yourself in a critical situa‐ an aid. The driver of the vehicle is tion, or apply the brakes during autonomous responsible for keeping a sufficiently braking, situation-dependent braking assistance safe distance to the vehicle in front, for occurs.
Page 152 150 Driving and parking Situation-dependent braking assistance Situation-dependent braking assistance may intervene at speeds starting from approximately 4 mph (7 km/h) in the following situations: Vehicles travel‐ Stationary vehi‐ Crossing vehi‐ Crossing pedes‐ Stationary ing in front cles cles trians/cyclists pedestrians Up to approx.
Page 153 Driving and parking 151 Cruise control Do not use cruise control in the following situa‐ tions: Function of cruise control In traffic situations where frequent speed Cruise control accelerates and brakes the vehicle changes are required, e.g. in heavy traffic or automatically in order to maintain a previously on winding roads.
Page 154 152 Driving and parking Press rocker switch up or down and hold. are detected, the set distance is maintained, if The stored speed is increased or reduced in necessary until the vehicle comes to a halt. The 1 mph (1 km/h) increments. vehicle accelerates or brakes depending on the distance to the vehicle in front and the set speed.
Page 155 Driving and parking 153 Always observe the traffic conditions & WARNING Risk of accident from acceler‐ carefully and react accordingly. ation or braking by Active Distance Assist DISTRONIC Active Distance Assist DISTRONIC may not detect Active Distance Assist DISTRONIC may accel‐ narrow vehicles driving in front, e.g.
Page 156 154 Driving and parking Accepting the displayed speed limit when Dis‐ Push rocker switch beyond the pressure point and hold. tance Assist DISTRONIC is activated The stored speed is increased or reduced in Press rocker switch up (RES). 5 mph (10 km/h) increments. The speed limit displayed in the instrument cluster is adopted as the stored speed.
Page 157 Driving and parking 155 System limits Depress the brake pedal until the ë dis‐ The HOLD function is only intended to provide play appears in the multifunction display. The HOLD function is activated. You can assistance when driving and is not a sufficient release the brake pedal.
Page 158 156 Driving and parking Displaying and hiding the rear-view mirror show all objects which are very near to or under the rear bumper. It will not warn you of a colli‐ display sion, people or objects. Displaying The area behind the vehicle is displayed as a mir‐ Engage reverse gear.
Page 159 Driving and parking 157 ATTENTION ASSIST is activated automatically when the engine is re-started. The last selected sensitivity level remains stored. System limits ATTENTION ASSIST is active in the 37 mph (60 km/h) to 124 mph (200 km/h) speed range. The functionality of ATTENTION ASSIST is restric‐...
Page 160 158 Driving and parking This device has been approved by the FCC as leaving the vehicle about any approaching vehi‐ a "Vehicular Radar System". The radar sensor cles. is intended for use in an automotive radar & WARNING Risk of accident despite exit system only.
Page 161 Driving and parking 159 System limits & WARNING Risk of accident caused by Blind Spot Assist and the exit warning function limited detection performance of Drive may be limited in the following situations: Away Assist If there is dirt on the sensors or the sensors Drive Away Assist cannot always clearly iden‐...
Page 162 160 Driving and parking obscured by vehicles or other objects, detection serves to protect you against unintentionally leav‐ is not possible. ing your lane. You may also be warned by a vibrating message from the steering wheel and by Also read the notes on Blind Spot Assist the status symbol flashing in the Instrument Dis‐...
Page 163 Driving and parking 161 Functions of Active Lane Keeping Assist not a system for automatically keeping to the lane. You are responsible for the distance to the vehicle in front, for vehicle speed, braking in good time and for staying in your lane. If a lane-correcting brake application from Active Lane Keeping Assist occurs, display appears...
Page 164: Work Mode
162 Driving and parking The distance to the vehicle in front is too To activate: while the engine is running, small, and therefore the lane markings cannot press switch 1. be detected. Working Speed Governor Active message appears in the multifunction display. The lane markings change quickly, e.g.
Page 165 Driving and parking 163 Install and secure the ball coupling as & WARNING Swerving of the vehicle/ described in the ball coupling manufac‐ trailer combination due to increased turer's installation instructions. speed When the ball coupling has been instal‐ If the vehicle/trailer combination swerves, led, ensure that it is correctly secured you can lose control of it.
Page 166 164 Driving and parking Note the following regarding the tongue weight: The vehicle/trailer combination will be more susceptible to crosswind gusts. Make full use of the maximum tongue weight, The vehicle/trailer combination will require where possible. more sensitive steering. Never fall below a legally prescribed minimum The vehicle/trailer combination will have a tongue weight;...
Page 167 Driving and parking 165 Your vehicle will behave differently with a trailer Do not use the vehicle's power supply relative to without a trailer, and will consume to charge the trailer battery. more fuel. In the case of a long and steep descent, you must select shift range 3, 2 or 1 in Shift the selector lever to position j.
Page 168 166 Driving and parking Adjust the outside mirrors so that you have a become trapped between the vehicle and the clear view of the rear section of the trailer. trailer drawbar. If the trailer is equipped with an individual Do not uncouple trailers with an braking system, check before each journey engaged overrun brake.
Page 169 Driving and parking 167 Due to the length of your vehicle/trailer com‐ drawbar noseweight must not exceed the value bination you will require a longer stretch of given on the trailer tow hitch or trailer identifica‐ road before switching back to the original tion plates.
Page 170 Trailer power supply Incorrect cabling of the connector plug may inter‐ fere with other electronic systems in the vehicle. Mercedes-Benz therefore recommends that you have the cabling of the connector plug carried out at a qualified specialist workshop. You can connect accessories up to a maximum of 240 W to the permanent power supply.
Page 171: Instrument Display And On-Board Computer 169
Instrument Display and on-board computer 169 Overview of Instrument Display & WARNING Risk of accident due to an instrument display malfunction If the Instrument Display has failed or mal‐ functioned, you may not recognize function restrictions applying to safety relevant sys‐ tems.
Page 172: Overview Of The Buttons On The Steering Wheel
170 Instrument Display and on-board computer Overview of the buttons on the steering wheel % Back button, left (on-board computer) Touch Control, left (on-board computer) Main menu button (on-board computer) The on-board computer is operated via left-hand Touch Control and back button on the left 1. Button group for cruise control or Active Dis‐...
Page 173: Overview Of The Displays On The Multi- Function Display
Instrument Display and on-board computer 171 Vehicles without Active Distance Assist Display section DISTRONIC: you can call up the main menu Time of the on-board computer with the ò but‐ Transmission position ton. Further displays on the multifunction display: To browse through the menu bar: swipe to the left or right on left-hand Touch Control Gearshift recommendation é...
Page 174: Menus And Submenus
172 Instrument Display and on-board computer Turn brightness control knob upwards or downwards. The lighting on the Instrument Display and the control elements in the vehicle interior is set. In vehicles without brightness control knob 1, the instrument lighting can be set via the on-board computer ( page 174).
Page 175 Instrument Display and on-board computer 173 Û ATTENTION ASSIST switched off ¸ Changing Blind Spot Assist status dis‐ play Status displays for Blind Spot Assist Instrument Display with color display Standard display (example) Trip distance Total distance On and ready to issue warnings On and not ready to issue warnings Calling up displays on the trip menu On-board computer:...
Page 176 174 Instrument Display and on-board computer Calling up settings on the on-board computer On-board computer: Settings The following entries can be set on the Settings menu: DriveAssist Switching (ESP) on and off Switching Akt. Spurhalte-Assistent (Active Instrument Display with black and white display Lane Keeping Assist) on and off Trip computer (example) Switching...
Page 177 Instrument Display and on-board computer 175 Display and Operation Selecting Sprache (Language) Setting Uhrzeit Setting Datum Setting Einheiten Switching permanent Display DEV Level on and off Operation: Switching Akust. Bedienrück- meld. (Acoustic operational feedback) on and off and setting Touch-Control-Emp- findl.
Page 178: 176 Mercedes Pro
Information about Mercedes PRO (Mercedes Call System ( page 206). Observe the legal requirements for the country in which you are Mercedes-Benz Vans vehicles support the follow‐ staying. ing telematics solutions depending on what is The following conditions must be met to use...
Page 179: Information On The Breakdown Assistance Call Via The Overhead Control Panel
A call to the Mercedes-Benz Customer Center mobile connection is sufficient. using the breakdown assistance button has been If accident and breakdown assistance is called initiated via the overhead control panel: via the voice control system, and the data protec‐...
Page 180: 178 Mb Audio System
178 MB audio system Notes on operating safety & WARNING Risk of distraction from oper‐ ating integrated communication equip‐ ment while the vehicle is in motion If you operate communication equipment integrated in the vehicle when driving, you will be distracted from the traffic situation. This could also cause you to lose control of the vehicle.
Page 181: Overview And Operation
MB audio system 179 Overview and operation Overview of the multimedia system Control knob Press briefly: calls up the telephone, accepts or ends a call Turn: adjusts the volume Press and hold: calls up the call list Press briefly: switches sound off ®...
Page 182: System Settings
180 MB audio system Adjusting the volume Radio To increase volume: turn the volume control Setting the frequency band clockwise. Multimedia system: To decrease volume: turn the volume con‐ trol counter-clockwise. Press the $ button repeatedly until the To mute: press the volume control. desired transmission range is set.
Page 183: Media
MB audio system 181 Activating/deactivating the traffic informa‐ Showing the current program preview (EPG) tion service Requirements: Multimedia system: DAB is set as the transmission range SETUP Radio Settings page 180). When the function is switched on a traffic Multimedia system: announcement will interrupt the currently activa‐...
Page 184: Telephone
182 MB audio system Setting playback options ® Starting playback of an iPod Multimedia system: Requirements: SETUP Audio settings Play Mode ® An iPod is connected with the multimedia system. Activating/deactivating random playback Only use a certified USB-C to Lightning cable Select Mix.
Page 185 If the codes match: select on the multi‐ the vehicle. media system. Further information can be obtained from an Confirm the code on the mobile phone. authorized Mercedes-Benz Center or at: http:// www.mercedes-benz.com/connect. Switching mobile phones Requirements: ® Activating/deactivating Bluetooth...
Page 186 184 MB audio system Accepting a call Phone book Select w. Downloading mobile phone contacts man‐ ually Briefly press the % button. Multimedia system: Settings Rejecting a call The function is also available. When connecting Select =. the mobile phone with the multimedia system, contacts are downloaded automatically.
Page 187: Transporting 185
Transporting 185 Notes on loading guidelines Always stow objects in such a way that they cannot be tossed about in these or & DANGER Risk of poisoning from exhaust similar situations. gases Always make sure that objects do not project from stowage spaces, parcel Combustion engines emit poisonous exhaust nets or stowage nets.
Page 188: Load Distribution
186 Transporting Fasten the load to the tie-down eyes and dis‐ Securing loads tribute the load evenly among them. Notes on load securing Use tie-down eyes and fastening components which are suitable for the weight and size of & WARNING Risk of accident and injury the load.
Page 189 Transporting 187 Overview of cargo tie-down points lation and any ensuing consequences. Observe country-specific laws. Make sure that the load is secure before every journey and at regular intervals during a long journey. Adjust the load securing as necessary. Information on how to secure loads correctly can be obtained from the manufacturers of load securing aids or tie downs for load-securing, for example.
Page 190: Carrier Systems
Never exceed the maximum roof load for Mercedes-Benz. These help to prevent vehicle and adjust your driving style. damage. If you want to retrofit the mounting rails, have them installed at a qualified specialist workshop.
Page 191: Using The Interior Roof Carrier System
Transporting 189 Using the interior roof carrier system cause the sliders to break off from the rack rail. & WARNING Risk of injury due to unse‐ Distribute the load evenly. When doing cured loads so, ensure that the overall center of gravity of the load is always as close to When you secure or loosen a load, the load the center as possible and between the...
Page 192 190 Transporting Adjusting the belt strap To move the rack rails: unscrew star knobs counter-clockwise until they are slightly loose. Slide rack rail along roof rail to the desired position. Screw star knobs tight clockwise. Check that the rack rail is seated securely. Moving the sliders &...
Page 193: Placing A Load On The Wheel Arch
Transporting 191 Turn the ring of cargo tie-down ring until it is parallel to the longitudinal axis of cargo tie- down ring C. Hold cargo tie-down ring between the index finger and middle finger and place your thumb through the ring of cargo tie-down ring and onto the central pressure point.
Page 194: 192 Maintenance And Care
192 Maintenance and care Examples of arduous operating conditions: ASSYST PLUS service interval display Regular city driving with frequent intermedi‐ Function of the ASSYST PLUS service interval ate stops display Mainly short-distance driving The ASSYST PLUS service interval display on the Frequent operation in mountainous terrain or instrument display provides information on the on poor road surfaces...
Page 195 Maintenance and care 193 If you have to carry out any work in the engine In the event of a fire in the engine com‐ compartment, touch only the following compo‐ partment, keep the hood closed and call nents: the fire service. Hood &...
Page 196 194 Maintenance and care To open: pull handle to release the hood. * NOTE Damage to the hood Reach into the gap and push the hood catch Pushing the hood closed with your hands handle upwards. could damage it. Open the hood and hold it up. To close the hood, let it drop from the specified height.
Page 197 Maintenance and care 195 Engine Oil Level OK and the bar showing the oil level on the multifunction display is green and lies between "MIN" and "MAX": the oil level is OK. Engine Oil Level Drive until the engine is warm.: warm up the engine to operating tem‐...
Page 198 Turn cap counter-clockwise and remove it. Add engine oil. Mercedes-Benz recommends using original or tested replacement and service parts. Replace cap and turn it clockwise until it engages. Do not change the engine oil or oil filter in order to set change intervals longer Check the oil level again.
Page 199 Open the cap slowly to release pres‐ sure. Only use coolant approved by Mercedes-Benz to avoid damaging the engine cooling system. Allow the engine and the engine cooling system to cool down before checking the coolant level or Replace coolant expansion reservoir cap refilling coolant.
Page 200 198 Maintenance and care Filling up the windshield washer system Adding washer fluid & WARNING Risk of burns from hot com‐ ponent parts in the engine compartment Certain components in the engine compart‐ ment can be very hot, e.g. the engine, the radiator and parts of the exhaust system.
Page 201 Maintenance and care 199 Never touch the danger zone surround‐ It is essential to avoid fire, open flames, ing moving component parts, e.g. the smoking and creating sparks. rotation area of the fan. Before filling up, switch off the engine, Remove jewelry and watches.
Page 202: Cleaning And Care
If the vehicle is very dirty, wash off excess dirt before cleaning the vehicle in an automatic car Mercedes-Benz recommends that you have the wash. fuel filter drained at a qualified specialist work‐ Removing the wax from the windshield and shop.
Page 203 Maintenance and care 201 washer and the associated spray could cause Wash the vehicle with lukewarm water and a considerable damage to the vehicle. soft car sponge. When doing so, do not expose the vehicle to direct sunlight. To avoid damage to your vehicle, observe the fol‐ Carefully spray the vehicle with water and dry lowing when using a power washer: off with a leather cloth.
Page 204 Tar stains: use tar remover. Wax: use a silicone remover. Matte finish Only use care products approved for Do not polish the vehicle and alloy Mercedes-Benz. wheels. Do not use a wash program that ends with a hot wax treatment in automatic car washes.
Page 205 Do not use dry cloths or abrasive or sol‐ damp cloth and with a cleaning agent vent-based cleaning agents to clean the recommended for Mercedes-Benz . inside of windows. Wiper blades Carefully clean the folded-away wiper Do not clean the wiper blades too often.
Page 206 Clean with a damp microfiber cloth. Do not affix stickers, films or similar. For heavy soiling: use care product Do not allow to come into contact recommended for Mercedes-Benz . with cosmetics, insect repellent and sun creams. Real wood/ Clean with a microfiber cloth.
Page 207 1% soapsuds solution to clean the entire seat cover. Do not spot-clean. Use cleaning and care products recom‐ mended for Mercedes-Benz . Imitation Vacuum up dirt such as crumbs or dust Do not use a microfiber cloth.
Page 208: 206 Breakdown Assistance
Insufficient network coverage from the wireless service providers may result in an emer‐ gency call not being transmitted. eCall is a standard feature in your Mercedes-Benz vehicle. In order to function as intended, the sys‐ tem relies on the transmission of data detailed in the Transmitted Data section that follows page 207).
Page 209 Benz emergency call center. limited to: A message with accident data is transmitted Vehicle's GPS position data to the Mercedes-Benz emergency call center. GPS position data on the route The Mercedes-Benz emergency call center ( (a few hundred meters before the incident))
Page 210: Flat Tire
For safety reasons, Mercedes-Benz recommends Notes on the 12 V battery that you only use batteries that have been tested and approved for your vehicle by Mercedes-Benz. & WARNING Risk of an accident due to These batteries provide increased impact protec‐...
Page 211 If you do not use the vehicle for a long period or drive short distances regularly: ENVIRONMENTAL NOTE Environmental Connect the battery to a charger recommen‐ damage caused by improper disposal of ded for Mercedes-Benz. batteries Consult a qualified specialist workshop to dis‐ connect the battery Batteries contain pollutants. It is...
Page 212 When charging: only use a battery charger ing, battery gas can be released. that has been tested and approved by Always allow a battery to thaw before Mercedes-Benz and read the operating charging it or performing starting assis‐ instructions for your charger before charging tance.
Page 213 Breakdown assistance 211 When the starting assistance/charging process is complete: Remove the jumper cables/charging cables in reverse order: first the negative clamp from the ground point in the engine compartment, then the negative clamp from the donor bat‐ tery. Then the positive clamp from the posi‐ tive terminal of jump-start connection 1, then the positive clamp of the donor battery.
Page 214 212 Breakdown assistance To remove: unscrew screws and remove If the vehicle is expected to be parked for an extended period or out of use for longer than trim 2. four weeks, observe the information on park‐ Remove floor covering 1. ing the vehicle for an extended period To install: insert floor covering and align...
Page 215 Reconnect the starter battery ( page 212). Mercedes-Benz recommends that you have the starter battery replaced at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center. If you want to replace the starter battery yourself,...
Page 216: Towing Or Tow-Starting
Towing or tow-starting Overview of permissible towing methods Incorrectly disconnecting the auxiliary battery can cause damage to the vehicle's electron‐ In the event of a breakdown, Mercedes-Benz rec‐ ics. ommends that you have the vehicle transported instead of towed. Always disconnect the auxiliary battery as described in the following sequence.
Page 217 Breakdown assistance 215 Permissible towing methods Both axles on the Front axle raised Rear axle raised ground Vehicles with auto‐ Yes, no further than Yes, no further than Yes, if the steering matic transmission and 31 miles (50 km) at 31 miles (50 km) at wheel is fixed in the rear-wheel drive...
Page 218 216 Breakdown assistance & WARNING Risk of accident due to limi‐ * NOTE Damage due to incorrect connec‐ tion of the tow bar ted safety-related functions during the towing process Only connect the tow rope or tow bar to Safety-related functions are limited or no lon‐ the towing eyes.
Page 219 Breakdown assistance 217 Vehicles with all-wheel drive/vehicles with If the front axle is damaged, raise the vehicle at the front axle and if the rear axle is dam‐ automatic transmission aged, raise the vehicle at the rear axle. Vehicles with automatic transmission and rear-wheel drive: if there is a malfunc‐...
Page 220: Electrical Fuses
Electrical components or systems could be damaged by incorrect fuses. Only use fuses which have been approved by Mercedes-Benz and which have the correct fuse rating. Rear towing eye (vehicles with passenger vehicle The electrical fuses in your vehicle switch off approval) defective circuits.
Page 221: Vehicle Tool Kit
Breakdown assistance 219 Opening and closing the fuse box in the co- * NOTE Damage or malfunctions caused by driver's footwell moisture Opening the fuse box Moisture may cause damage to the electrical system or cause it to malfunction. Unlocking and removing the stowage com‐ partment cover in the co-driver's footwell When the fuse box is open, make sure page 220).
Page 222: Hydraulic Jack
220 Breakdown assistance Unlocking and removing the stowage com‐ Storing the vehicle tool kit partment cover Slide the insert into clips 2. Close the insert by pressing on marked points Hydraulic jack Information on the hydraulic jack Remove the rubber mat from the front- passenger footwell.
Page 223 Breakdown assistance 221 Removing the pump lever rod and the jack Requirements: The co-driver door is open. To open: press down and unclip fasteners on the cover. Remove the cover. Pull out the holder completely and place it on the step. Remove jack and unclip the pump lever rod.
Page 224: 222 Wheels And Tires
This increases the risk of hydroplaning on wet braking power. Change the tires on your vehicle road surfaces, particularly when traveling at to M+S tires. Using summer tires at very cold an inappropriate speed. temperatures could cause tears to form, thereby damaging the tires permanently. Mercedes-Benz...
Page 225: Information On M+S Tires
For safety reasons, only use snow chains that have been specifically approved for your vehi‐ Notes on snow chains cle by Mercedes-Benz, or snow chains with the same quality standard. & WARNING Risk of accident due to incor‐ The snow chains must be retightened after rect installation of snow chains driving approximately 0.6 miles (1 km).
Page 226: Tire Pressure
224 Wheels and tires Use snow chains only when the road surface Driving with tire pressure that is too high or too is completely snow-covered. Remove the low has the following consequences: snow chains as soon as possible when you Shorten the service life of the tires.
Page 227 Wheels and tires 225 Insufficient tire pressure can cause the tires & WARNING Risk of accident due to to burst. unsuitable accessories on tire valve Inspect the tire for signs of foreign If you mount unsuitable accessories onto tire objects. valves, the tire valves may be overloaded and malfunction, which can cause a loss of tire Check whether the wheel or valve has a...
Page 228 226 Wheels and tires Front axle tire pressures on vehicles with all-wheel/rear wheel drive and single tires Max. front axle load 4101 lbs (1860 kg) Tires/disc wheel Vehicle load Max. front axle load 4101 lbs (1860 kg) LT245/75R16 120/116Q Fully laden 320 kPa (3.2 bar/46 psi) Front axle tire pressures on vehicles with rear wheel drive and single tires Max.
Page 229 Wheels and tires 227 Max. front axle load 4630 lbs (2100 kg) Tires/disc wheel Vehicle load Max. front axle load 4630 lbs (2100 kg) LT215/85R16 115/112Q Fully laden 450 kPa (4.5 bar/65 psi) Rear axle tire pressures for vehicles with all-wheel/rear wheel drive and twin tires Max.
Page 230 228 Wheels and tires Rear axle tire pressures on vehicles with rear wheel drive and Super Single tires Max. rear axle load 7055 lbs (3200 kg) Tires/disc wheel Vehicle load Max. rear axle load 7055 lbs (3200 kg) 285/65R16C 131R Fully laden 460 kPa (4.6 bar/67 psi) Max.
Page 231 Wheels and tires 229 ues by restarting the tire pressure monitoring has not reached the level to trigger illumina‐ system manually ( page 230). tion of the TPMS low tire pressure telltale. Your vehicle has also been equipped with a System limits TPMS malfunction indicator to indicate that The system may be impaired or may not function...
Page 232 230 Wheels and tires Make sure to observe the following further rela‐ shown by the on-board computer. In this case, do not reduce the tire pressure. ted subject: Make sure to observe the following further rela‐ Notes on tire pressure ( page 224) ted subject: Checking the tire pressure with the tire pres‐...
Page 233: Loading The Vehicle
Make sure to observe the following further rela‐ The load rating must be at least half the ted subject: gross axle weight rating of the vehicle. Mercedes-Benz recommends you use Notes on tire pressure ( page 224) the load-bearing index, which is given in Radio-equipment approval of the tire pres‐...
Page 234 232 Wheels and tires Additional related subjects: Even if you have calculated the total load care‐ fully, you should still make sure that the maxi‐ Determining the maximum load mum permissible gross weight and the maximum page 232). gross axle weight rating of your vehicle are not Notes on tire pressure ( page 224).
Page 235: Tire Labeling
Wheels and tires 233 Step 2 Example 1 Example 2 Number of people in the vehicle (driver and occupants) Distribution of the occupants Front: 2 Front: 1 Rear: 3 Weight of occupants Occupant 1: 150 lbs (68 kg) Occupant 1: 200 lbs (91 kg) Occupant 2: 180 lbs (82 kg) Occupant 3: 160 lbs (73 kg) Occupant 4: 140 lbs (63 kg)
Page 236 234 Wheels and tires tire's ability to come to a standstill on a wet pave‐ ment under controlled conditions on a specified U.S. government test surface made from asphalt and concrete. Temperature grade & WARNING Risk of accident from tire overheating and tire failure The temperature grade for this tire is estab‐...
Page 237 Wheels and tires 235 Information on maximum tire pressure The TIN is a unique identification number for tires and consists of the following components: DOT (Department of Transportation): tire symbol indicates that the tire complies with the requirements of the U.S. Department of Transportation.
Page 238 236 Wheels and tires Do not overload the tires by exceeding the maxi‐ Observe the tire load rating and speed mum permissible load. rating required for your vehicle. See also: Maximum permissible load on the Tire and Loading Information placard ( page 231) Maximum tire load ( page 235)
Page 239: Information On Definitions (Tires And Loading)
Wheels and tires 237 Load index Rating. You can find the Gross Axle Weight Rating on the B-pillar on the driver's side. "Light load": light load tires Speed rating: the speed rating is part of the tire "C": commercial tires identification.
Page 240: Changing A Wheel
238 Wheels and tires Aspect ratio: relationship between tire height Maximum permissible payload weight: nomi‐ and tire width in percent. nal load and luggage load plus 150 lbs (68 kg) multiplied by the number of seats in the vehicle. Tire pressure: pressure inside the tire applying an outward force to every square inch of the tire's surface.
Page 241 For more information on wheels and tires, con‐ specialist workshop. tact a qualified specialist workshop. Vehicles with twin tires: Accessories that are not approved for your vehi‐ cle by Mercedes-Benz, or are not being used cor‐ rectly, can impair operating safety.
Page 242 224) LT215/85 R16 Tire and Loading Information placard page 231) Mercedes-Benz recommends that you stay within a wheel size category when changing a Tire size designation, load-bearing capacity, tire. In this way, you avoid recoding the con‐ speed rating and load index ( page 235) trol units.
Page 243 Wheels and tires 241 Information on the direction of the tires' rota‐ The tire-change tool kit is located in stowage compartment above the step of the co-driv‐ tion er's door and in the stowage compartment in the Tires with a specified direction of rotation have footwell on the co-driver side.
Page 244 Only use the vehicle-specific jack that has If you park a vehicle with air suspension, the been tested and approved by Mercedes-Benz air suspension may remain activated for up to to raise the vehicle. If the jack is used incor‐...
Page 245 Wheels and tires 243 Only use the middle rod and the pump lever rod with the largest diameter for the jack as a lug wrench extension. Only insert the middle rod on the lug wrench, and always as far as it will go. Otherwise, the rods could bend and deform so much that they can no longer be used as pump levers for the jack.
Page 246 For safety reasons, only use wheel bolts or impair the level of comfort when braking. wheel nuts which have been approved by Mercedes-Benz and for the wheel in question. * NOTE Damage to threading from dirt on wheel bolts When you install the steel spare wheel, it is...
Page 247 Wheels and tires 245 Make sure the wheel bolts or wheel nuts are tightened to the prescribed tightening torque. If you are not sure, do not move the vehicle. Consult a qualified specialist workshop and have the tightening tor‐ que checked immediately. Requirements: The new wheel has been installed page 244).
Page 248: Spare Wheel
246 Wheels and tires Retighten the wheel bolts or wheel nuts to the specified tightening torque after the vehicle has been driven 31 miles (50 km). When using a wheel or spare wheel with a new or newly painted wheel rim, have the wheel bolts or nuts retightened after approx‐...
Page 249 Wheels and tires 247 your driving style accordingly and drive When the spare wheel is installed on carefully. the rear axle, observe the maximum speed of 34 mph (55 km/h) and the ® Do not switch off ESP maximum driving distance of 62 miles Snow chains must not be installed on (100 km).
Page 250 248 Wheels and tires Slide the pump lever for the jack into sleeve on spare wheel carrier 4. Raise spare wheel carrier with the pump lever and attach right-hand safety hook 3. Slightly raise spare wheel carrier attach left-hand safety hook 3. Pull the pump lever out of sleeve 5.
Page 251 Wheels and tires 249 Move the pump lever up and down until the tire is raised a maximum of 1.18 in (3 cm) off the ground. Hook lug wrench into loop of extrac‐ tion device on the spare wheel. Carefully remove the spare wheel from spare wheel carrier 4.
Page 252 250 Wheels and tires Vehicles with rear wheel drive: removing the Raise spare wheel carrier with the pump lever and attach right-hand safety hook 1. spare wheel (chassis) Slightly raise the spare wheel carrier and attach left-hand safety hook 1. Pull the pump lever out of the sleeve.
Page 253: Technical Data 251
Technical data 251 Information on technical data When operating two-way radios in the vehicle, always connect them to the The given data only applies to vehicles with low-reflection exterior antenna. standard equipment. Further information can be obtained at a qualified specialist workshop. * NOTE Invalidation of the operating per‐...
Page 254: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number
252 Technical data Frequency band Maximum transmis‐ sion output 70 — cm — waveband 35 W 420 — 450 MHz Two-way radio 10 W (2G/3G/4G) The following can be used in the vehicle without restrictions: Vehicle identification plate (example: USA, complete vehicles) two-way radios with a maximum transmission output of up to 100 mW...
Page 255 Technical data 253 The vehicle identification plate may also contain the following data: Payload Curb weight Number of passenger seats VIN engraved underneath the hood Vehicle identification plate (example: Can‐ ada, complete vehicles) Vehicle manufacturer VIN (vehicle identification number) Permissible gross mass Permissible gross mass of vehicle combina‐...
Page 256: Operating Fluids And Capacities
The engine number is stamped onto the crank‐ case. You can obtain further information from any You can identify operating fluids approved by qualified specialist workshop. Mercedes-Benz by the following inscriptions on the container: MB-Freigabe (e.g. MB-Freigabe 229.51) Operating fluids and capacities MB-Approval (e.g.
Page 257 Only refuel with the recommended fuel. In this case, in consultation with an authorized Mercedes-Benz Center, the fuel should be mixed with the cleaning additive recommended by * NOTE Damage caused by the wrong fuel Mercedes-Benz.
Page 258 256 Technical data Notes on low outside temperatures Never refuel using gasoline in diesel engines. & WARNING Risk of fire and explosion due Never mix gasoline with diesel fuel. to fuel igniting If you heat fuel system components, e.g. with * NOTE Damage due to incorrect fuel a heat gun or open flame, these components Even small amounts of the wrong fuel could...
Page 259 Technical data 257 clogging. Deposits may also form on the fuel Gasoline engine Of which reserve injector. This may reduce the engine output. fuel Unburned fuel can get into the oil pan. This Models with approx. approx. 5 gal causes the engine oil level to rise. This can 22.5 gal (85 l) total (19 liters) cause engine mechanical damage.
Page 260 Mercedes-Benz recommends having the oil It may be improper or punishable in some coun‐ changed at a qualified specialist workshop. tries to operate a vehicle that uses no DEF or one...
Page 261 229.51, 229.52* cantly due to aging when driving. * Recommended for lowest possible fuel con‐ Therefore, Mercedes-Benz recommends that you sumption (lowest SAE viscosity class in each change the engine oil before the start of the cold case; observe possible restrictions of the season.
Page 262 This causes the braking effect to be impaired. on the display. Have the brake fluid renewed at the Mercedes-Benz recommends having the oil specified intervals. changed at a qualified specialist workshop. * NOTE Damage to paint, plastic or rubber...
Page 263 Have the brake fluid replaced regularly at a quali‐ Always use a coolant approved by fied specialist workshop. Mercedes-Benz. Only use brake fluid approved by Mercedes-Benz Observe the instructions in the MB in accordance with MB-Freigabe or MB-Approval Specifications for operating fluids310.1.
Page 264: Vehicle Data
Unsuitable windshield washer fluid may dam‐ Mercedes-Benz. age the plastic surface of the exterior lighting. The approved PAG oil may not be mixed Only use windshield washer fluid which with any other PAG oil that is not is also suitable for use on plastic surfa‐...
Page 265: Trailer Hitch
Mercedes-Benz for your vehicle. Use only a ball neck that has been approved for your vehicle and for your Sprinter trailer hitch. Notes on the permissible dimensions of the ball neck can also be found on the identification plate of the trailer hitch.
Page 266 264 Technical data Maximum permissible weights and loads Vehicle type, gross vehicle weight and curb weight Vehicle model Permissible gross vehicle Permissible curb weight weight GVWR 1500 8550 lbs (3.878 t) 7400 lbs (3.357 t) 2500 8550 lbs (3.878 t) 9050 lbs (4.105 t) 9480 lbs (4.300 t) 7000 lbs (3.175 t)
Page 267 Technical data 265 Vehicle type 3500 XD with a max. permissible gross weight of 11,030 lbs (5.003 t) Permissible front axle load GAWR (FA) Permissible rear axle load GAWR (RA) 7720 lbs (3.502 t) 4080 lbs (1.851 t) 4410 lbs (2.000 t) Vehicle type 4500 with a max.
Page 268 266 Technical data Vehicle type 3500 with a max. permissible gross weight of 9,900 lbs (4.490 t) (For Canada only) Permissible gross Permissible trailer load Permissible noseweight TWR weight of vehicle/trailer GTW, braked 6), 9) combination GCWR 14900 lbs (6.759 t) , only 5000 lbs (2.268 t) , only...
Page 269: Lashing Points And Carrier Systems
Nominal tensile strength of the cargo tie- weights. Please consult an authorized down points in the cargo compartment Mercedes-Benz Center if you have any fur‐ Cargo tie-down Nominal tensile ther questions. point...
Page 270 The roof rack's supporting feet must be arranged at a uniform distance from each other. Mercedes-Benz recommends you install a stabilizer bar on the vehicle's front axle. Further information about safety measures can be found in the "Transport" section page 186).
Page 271: Display Messages And Warning And Indicator Lamps 269
Display messages and warning and indicator lamps 269 Display messages Introduction Function of display messages The display messages appear on the multifunc‐ tion display. The display messages with graphic displays can be displayed in simplified format in the Opera‐ tor's Manual and may deviate from the display on the multifunction display.
Page 272 270 Display messages and warning and indicator lamps Safety systems Display messages Possible causes/consequences and Solutions * The respective window curtain airbag is malfunctioning page 35). & WARNING Risk of injury or fatal injury due to malfunctions Left Side Curtain Airbag in the window airbag Malfunction Service If the window airbag is malfunctioning, it might be triggered...
Page 273 Display messages and warning and indicator lamps 271 Display messages Possible causes/consequences and Solutions * A malfunction has occurred in the system; the parking brake is inop‐ erative. & WARNING Risk of an accident due to a brake system mal‐ Parking Brake Inopera- function tive...
Page 274 272 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Check Brake Pads See * The brakepads have reached their wear limit. Operator's Manual & WARNING Risk of accident due to restricted braking power When the brake pads have reached their wear limit, the braking power may be restricted.
Page 275 If an emergency call is unavailable, a message to this effect will appear on the multifunction display of the instrument cluster. Visit a qualified specialist workshop. You can find more information on the regional availability of the emergency call system at: http://www.mercedes-benz.com/ connect_ecall * EBD, ABS and ESP ®...
Page 276 274 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Drive on carefully. Consult a qualified specialist workshop immediately. ÷ * ESP ® is temporarily unavailable. Other driving systems and driving safety systems may also be mal‐ functioning.
Page 277 Display messages and warning and indicator lamps 275 Display messages Possible causes/consequences and Solutions & WARNING Risk of skidding if ABS and ESP ® are malfunc‐ tioning ® If ABS and ESP are malfunctioning, the wheels could lock when ® braking and ESP cannot carry out vehicle stabilization.
Page 278 276 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The camera view is restricted. Possible causes: Dirt on the windshield in the camera's field of vision Heavy precipitation or fog Ã Driving systems and driving safety systems may be malfunctioning or temporarily unavailable.
Page 279 Display messages and warning and indicator lamps 277 Display messages Possible causes/consequences and Solutions Press the left-hand Touch Control and acknowledge the display message. * Blind Spot Assist is temporarily unavailable ( page 157). Blind Spot Assist Cur- rently Unavailable See The system limits have been reached ( page 157).
Page 280 278 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Û * ATTENTION ASSIST has detected fatigue or increasing inattentive‐ ness on the driver's part ( page 156). If necessary, take a break. ATTENTION ASSIST: Take a Break! Engine Display messages Possible causes/consequences and...
Page 281 Display messages and warning and indicator lamps 279 Display messages Possible causes/consequences and Solutions * The engine oil level has fallen to the minimum level. * NOTE Engine damage caused by driving with insufficient engine oil Check Engine Oil Level Avoid long journeys with insufficient engine oil.
Page 282 280 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The battery is no longer being charged and has reached an exces‐ sively low battery charge level. * NOTE Possible engine damage if you continue driving Stop Vehicle See Opera- Do not continue driving under any circumstances.
Page 283 Display messages and warning and indicator lamps 281 Display messages Possible causes/consequences and Solutions Wait until the engine has cooled down. Ensure that the air supply to the engine radiator is not obstruc‐ ted. Avoiding high engine loads, continue to the nearest qualified specialist workshop.
Page 284 282 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions å * In addition, the yellow DEF indicator lamp lights up and a warning tone sounds. The DEF supply has fallen below the reserve mark. Refill Additive Starts After the message appears for the first time, the remaining DEF sup‐...
Page 285 Display messages and warning and indicator lamps 283 Tires Display messages Possible causes/consequences and Solutions Tire Pressure Monitor * The installed wheels do not have suitable tire pressure sensors. The tire pressure monitor has been switched off. Inoperative No Wheel Sensors Install wheels with suitable tire pressure sensors.
Page 286 284 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Adjust the tire pressure if necessary. Stop in accordance with the traffic conditions. Check the tire pressure ( page 224) and the tires. * The pressure in at least one tire is too low or the pressures of the individual tires deviate too much from each other.
Page 287 Display messages and warning and indicator lamps 285 Display messages Possible causes/consequences and Solutions Â * The SmartKey's battery is discharged. Changing the battery ( page 47). Replace Key Battery Â * The SmartKey must be replaced. Visit a qualified specialist workshop. Obtain a New Key Vehicle Display messages...
Page 288 286 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions & * The on-board electrical system voltage is too low. The stationary heater has switched off. Drive an extended distance until the battery has been suffi‐ Inoperative Battery Low ciently charged again.
Page 289 Display messages and warning and indicator lamps 287 Display messages Possible causes/consequences and Solutions Before leaving the vehicle, apply the parking brake. Reversing Not Possible * The transmission is malfunctioning. It is no longer possible to select reverse gear. Service Required Visit a qualified specialist workshop.
Page 290 288 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The vehicle features activated services from Mercedes PRO. Locating the vehicle may be possible within the framework of Mercedes PRO connect. Vehicle Tracker has Check the status of the activated services at http:// been activated.
Page 291: Indicator And Warning Lamps
Display messages and warning and indicator lamps 289 Display messages Possible causes/consequences and Solutions Adaptive Highbeam * Adaptive Highbeam Assist is malfunctioning. Assist Inoperative Visit a qualified specialist workshop. * You are driving without a low beam. Turn the light switch to position L. Switch On Headlamps Turn the light switch to the Ã...
Page 292 290 Display messages and warning and indicator lamps Canada: Electric parking brake applied (red) ( page 290) Electric parking brake (yellow) page 290) Power-assisted steering malfunction Ð page 296) Electrical malfunction page 297) Restraint system ( page 290) Check Engine ( page 297) æ...
Page 293 Display messages and warning and indicator lamps 291 Warning/indicator Possible causes/consequences and Solutions lamp Vehicles with electric parking brake: the red and yellow electric parking brake indicator lamps light up. * Meaning of the indicator lamps: The electric parking brake red indicator lamp lights up: the elec‐ tric parking brake has been applied.
Page 294 292 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Vehicles with electric parking brake: the electric parking brake red indicator lamp lights up. The electric parking brake yellow indicator lamp does not light up. * Meaning of the indicator lamps: The electric parking brake red indicator lamp lights up: the elec‐...
Page 295 Display messages and warning and indicator lamps 293 Warning/indicator Possible causes/consequences and Solutions lamp Have the brake system checked immediately at a qualified specialist workshop. Drive on carefully at an adjusted speed and at a sufficient dis‐ tance from the vehicle in front. If the multifunction display shows a display message, comply with Visit a qualified specialist workshop.
Page 296 294 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Only in the USA: The brake system red warning lamp lights up while the engine is on. * Possible cause: The brakepads have reached their wear limit. &...
Page 297 Display messages and warning and indicator lamps 295 Warning/indicator Possible causes/consequences and Solutions lamp ÷ ® The ESP yellow warning lamp flashes during a journey. * ESP ® intervenes ( page 147). Adapt your driving style to the weather and road conditions. ®...
Page 298 296 Display messages and warning and indicator lamps Seat belt Warning/indicator Possible causes/consequences and Solutions lamp The seat belt red warning lamp flashes and an intermittent warning tone sounds. *The driver or front passenger does not have their belt on while the vehicle is in motion (speeds above 15 mph (25 km/h)).
Page 299 Display messages and warning and indicator lamps 297 Engine Warning/indicator Possible causes/consequences and Solutions lamp The red coolant warning lamp lights up while the engine is running. * Possible causes: temperature sensor malfunctioning Coolant warning lamp coolant level too low air supply to the engine radiator obstructed engine radiator fan faulty If a warning tone also sounds, the coolant has exceeded the tempera‐...
Page 300 298 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The yellow Check Engine warning lamp lights up while the engine is on. *A malfunction has occurred in the engine, the exhaust system or the fuel system. Engine diagnosis warning The emissions limit value may have been exceeded and the engine lamp...
Page 301 Display messages and warning and indicator lamps 299 Warning/indicator Possible causes/consequences and Solutions lamp Stop the vehicle in a safe location. Check the tire pressure and the tires.
Page 302: 300 Index
300 Index Additives (DEF) 1, 2, 3 ... see DEF 3-zone automatic climate control Additives (engine oil) (operating unit) ........101 see Additive 12 V socket Additives (fuel) see Socket (12 V) see Fuel 115 V socket Adjusting the volume ......180 see Socket (115 V) Adjusting the volume 360°...
Page 303 Index 301 Anti-theft protection see ATA (Anti-Theft Alarm system) Back support Ashtrays see Lumbar support (4-way) In the windshield stowage com‐ BAS (Brake Assist System) ....146 partment ..........79 Battery ASR (acceleration skid control) ... 147 Charging ........... 209 Assistance graphic (on-board com‐...
Page 304 302 Index Brake Assistance Rear view camera/360° Camera ..202 see BAS (Brake Assist System) Seat belt ........... 204 Seat cover ........204 Brake fluid Sensors ..........202 Notes ..........260 Tailpipes ........... 202 Brake force distribution Trailer hitch ........202 EBD (electronic brake force distri‐...
Page 305 Index 303 Mobile phone (wireless) ..... 82 Ventilation nozzles in the roof ..105 Ventilation nozzles, rear passenger Child safety lock (doors) ......44 compartment ........105 Child seat Cockpit (overview) ........6 Attaching (notes) ........ 40 Basic instructions ....... 36 Combination switch Front-passenger seat (notes) ....
Page 306 304 Index Declaration of conformity ¯ Additive System Fault Starts Vehicle components which receive until Emerg. Op.: XXX See Opera‐ and/or transmit radio waves ....24 tor's Manual ........282 Wireless vehicle components ..... 24 Û ATTENTION ASSIST Inopera‐ DEF ..........136, 257 tive ...........
Page 307 Index 305 & Inoperative Refuel Vehicle ..285 Ð Steering Malfunction Inoperative See Operator's Increased Physical Effort See Operator's Manual ......286 Manual ..........274 ÷ Inoperative See Operator's Ð Steering Malfunction Stop Manual ..........273 Immediately See Operator's Man‐ ............
Page 308 306 Index Adaptive Highbeam Assist Camera Tire Pressure Monitor Inoperative View Restricted See Operator's No Wheel Sensors ......283 Manual ..........288 To Engage Transmiss. Position R Adaptive Highbeam Assist Cur‐ First Depress the Brake ....286 rently Unavailable See Operator's Transmission Malfunction Stop ..
Page 309 Index 307 EBD (electronic brake force distri‐ Opening with button ......52 bution) ..........148 Opening with the door handle .... 54 Opening/closing with the key .... 54 ® Crosswind Assist ..... 148 Programming the key ......54 ® trailer stabilization ....148 Resetting ..........
Page 310 308 Index Floor covering Starting (in emergency operation mode) ..........110 Installing/removing (starter bat‐ Starting (start/stop button) ....110 tery) ..........211 Starting assistance ......209 Floor mat ..........83 Engine electronics (notes) ....251 Foreign trip Engine number ........252 Instructions ........
Page 311 Index 309 Ignition key see Key Gasoline ..........255 Immobilizer ..........61 General operating permit number Indicator ..........85 (EU) ............252 Activating/deactivating ...... 85 Genuine parts ......... 20 Changing bulbs (front) ......91 Getting into and out of the vehicle ..50 Changing bulbs (rear) (Cargo Van and Passenger Van) ......
Page 312 310 Index Functions ........... 46 Load distribution ........186 Key ring attachment ......47 Load index (tire) ........235 Mechanical key ........47 Load securing Overview ..........46 Cargo tie-down point ......187 Problem ..........48 Installing and removing tie-down Radio connection .......
Page 313 Index 311 Menu (on-board computer) Controlling playback ......182 Assistance graphic ......172 Notes ..........178 Overview .......... 170 Operating unit ........179 Service ..........172 Overview .......... 179 Settings ..........174 ® Playback of an iPod ......182 Trip ........... 173 ®...
Page 314 312 Index Operating fluids Permissible towing methods ....214 Additives (fuel) ......... 255 Pets in the vehicle ........45 Brake fluid ........260 Phone book Coolant (engine) ....... 261 Downloading mobile phone con‐ DEF ..........257 tacts ..........184 Engine oil ......... 258 Searching for a contact ....
Page 315 Index 313 Rear-end doors Roof carrier (inside) ......189 Opening and closing (from inside) ..56 Roof rack ..........267 Opening and closing (from outside) ..55 Roof rack (information) ......188 Rear-view mirror display Displaying/hiding ......156 Reducing agent Safety vest ..........
Page 316 314 Index Service interval display Start/stop button see ASSYST PLUS Parking the vehicle ......140 Starting the vehicle ......110 Service products Switching on the power supply or Refrigerant (air conditioning) .... 262 the ignition ........109 Setting the speed Starting see Cruise control see Vehicle...
Page 317 Index 315 Tire pressure Checking (tire pressure monitoring Tailpipes (care) ........202 system) ..........230 Tank capacity Maximum ......... 235 Fuel ..........257 Notes ..........224 Reserve (fuel) ........257 Restarting the tire pressure moni‐ tor ............ 230 Tank content Tire pressure monitoring system DEF ..........
Page 318 316 Index Trailer operation Summer tires ........222 Temperature grade ......233 Active Lane Keeping Assist ....161 Tire and Loading Information plac‐ Coupling/Decoupling the trailer ..165 ard ............ 231 Gross axle weight rating ....252 Tire pressure (notes) ......224 Information ........
Page 319 Index 317 Unlocking/locking Vehicle data memory Switching automatic locking fea‐ Electronic control units ...... 27 ture on/off ......... 50 Service providers ....... 28 Unlocking and opening front doors Vehicle data storage from inside ......... 49 Event data recorders ......29 USB device Vehicle dimensions ......
Page 320 318 Index $ Brake warning lamp (red) 7 Seat belt warning lamp lights (USA) ........293, 294 up ............. 296 ? Coolant warning lamp ..... 297 ! The electric parking brake · Distance warning lamp .... 296 malfunctioning yellow indicator ! Electric parking brake lamp does not light up ......
Page 321 Index 319 Tire pressure monitoring system (function) .......... 228 Tire pressure table ....225, 228 Tire quality grades ......233 Traction grade ........233 Tread wear grade ......233 Unusual driving characteristics ..222 Window curtain airbag ......35 Windows see Side window Windows (care) ........
Page 323 Publication details Internet Further information about Mercedes-Benz vehi‐ cles and about Mercedes-Benz AG can be found on the following websites: https://www.mercedes-benz.com https://www.mbusa.com (USA only) https://www.mercedes-benz.ca (Canada only) Documentation team © Daimler VANS USA, LLC © Mercedes-Benz AG: not to be reprinted, transla‐...
Page 324 Your Operating Instructions Vehicle document wallet in the vehicle Here you can find information on operation, service work and the guarantee for your vehicle in printed form. É9075841606pËÍ 9075841606 Order no. T907 0199 13 Part no. 907 584 16 06 Edition B-2020...

Mercedes-Benz Sprinter Operating Instructions Manual

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