Memory Full Error Occurs; Sent Fax Quality Is Poor; Faxes Are Sent At The Wrong Size - Epson XP-830 Series User Manual

User's Guide

Memory Full Error Occurs

❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide
your originals into two or more to send them in several batches.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
"Saving Received Faxes in the Inbox" on page 115
&
"Saving Received Faxes in an External Memory Device" on page 116
&
"Saving Received Faxes on a Computer" on page 116
&
"Menu Options for Sending a Fax" on page 119
&

Sent Fax Quality Is Poor

❏ Clean the scanner glass and the document cover.
❏ Clean the roller in the ADF.
❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select
Photo.
❏ Change the Contrast setting on the control panel.
❏ Enable the ECM setting on the control panel.
Related Information
"Cleaning the Scanner Glass" on page 138
&
"Cleaning the ADF" on page 139
&
"Menu Options for Sending a Fax" on page 119
&
"Menu Options for Communication" on page 122
&

Faxes Are Sent at the Wrong Size

❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
"Placing Originals on the Scanner Glass" on page 38
&
"Cleaning the Scanner Glass" on page 138
&
Solving Problems
190