Printout Problems; Nothing Or A Very Faint Image Is Printed; Print Quality Is Poor - Epson XP-830 Series User Manual

User's Guide

Printout Problems

Nothing or a Very Faint Image is Printed

If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
"Checking and Cleaning the Print Head" on page 135
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Print Quality is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏ Use paper supported by this printer.
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is puffed up, flatten it.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head.
❏ Print using a higher quality setting.
❏ Do not stack the paper immediately after printing.
❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine
Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution
although they look good enough on the display, and so print quality may decline.
Related Information
"Available Paper and Capacities" on page 23
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"List of Paper Types" on page 25
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"Paper Handling Precautions" on page 22
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"Checking and Cleaning the Print Head" on page 135
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"Aligning the Print Head" on page 137
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Solving Problems
177