Epson XP-8500 User Manual

Epson XP-8500 User Manual

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XP-8500 User's Guide

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Summary of Contents for Epson XP-8500

  • Page 1 XP-8500 User's Guide...
  • Page 3: Table Of Contents

    Using Power Saving Settings ......................25 Changing the Sleep Timer Settings ....................25 Changing the Power Off Timer Settings ..................26 Epson Connect Solutions for Smartphones, Tablets, and More ............26 Setting Up Epson Connect Services....................27 Using Epson Email Print ....................... 29 Using the Epson iPrint Mobile App ....................
  • Page 4 Using Epson Print and Scan App with Windows Tablets ..............35 Using the Mopria Print Service ......................36 Wi-Fi or Wired Networking........................37 Network Security Recommendations ....................37 Wi-Fi Infrastructure Mode Setup......................38 Selecting Wireless Network Settings from the Control Panel ............39 Wi-Fi Direct Mode Setup ........................
  • Page 5 Changing the Language of the Printer Software Screens ............96 Changing Automatic Update Options .................... 97 Printing with the Built-in Epson Driver - Windows 10 S............... 98 Selecting Print Settings - Windows 10 S..................99 Printing on a Mac ..........................100 Selecting Basic Print Settings - Mac ....................
  • Page 6 Control Panel Scanning Options ..................... 118 Changing Default Scan Button Settings .................. 119 Starting a Scan Using the Epson Scan 2 Icon ................120 Starting a Scan from a Scanning Program................... 122 Starting a Scan from a Smart Device................... 124 Scanning in Epson Scan 2 .......................
  • Page 7 Using Memory Cards with Your Product ....................148 Inserting a Memory Card ........................148 Memory Card Types ........................149 Memory Card File Specifications ....................149 Removing a Memory Card......................150 Printing from a Memory Card ......................151 Viewing and Printing Photos......................151 Viewing and Printing Photos From the LCD Screen..............
  • Page 8 Checking Cartridge and Maintenance Box Status with Windows ..........194 Checking Cartridge and Maintenance Box Status - Mac ............. 197 Purchase Epson Ink Cartridges and Maintenance Box ..............198 Ink Cartridge Part Numbers ......................198 Removing and Installing Ink Cartridges.................... 199 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 9 Cleaning the Print Head Using a Computer Utility..............218 Aligning the Print Head Using the Product Control Panel ..............221 Cleaning the Paper Guide ........................ 222 Cleaning and Transporting Your Product ..................... 224 Cleaning Your Product ........................224 Cleaning the Paper Rollers ......................224 Cleaning the Printer Head Path......................
  • Page 10 Incorrect Colors ........................... 262 Solving Scanning Problems ......................263 Scanning Software Does Not Operate Correctly ................. 263 Cannot Start Epson Scan 2 ......................264 Scanning is Slow ......................... 265 Solving Scanned Image Quality Problems ..................265 Image Consists of a Few Dots Only..................... 265 Line of Dots Appears in All Scanned Images................
  • Page 11 Memory Card Does Not Fit Into a Slot ..................269 Cannot View or Print Photos from a Memory Card or Device ............269 Cannot Transfer Photos to or from a Memory Card or Device ............. 269 Solving USB Device Problems ......................270 Cannot View or Print from a USB Device..................
  • Page 12 Binding Arbitration and Class Waiver ....................291 Trademarks ............................294 Copyright Notice..........................295 libTIFF Software Acknowledgment....................295 A Note Concerning Responsible Use of Copyrighted Materials........... 296 Default Delay Times for Power Management for Epson Products ..........296 Copyright Attribution ........................296...
  • Page 13: Xp-8500 User's Guide

    XP-8500 User's Guide Welcome to the XP-8500 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 15: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button The LCD screen help button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings.
  • Page 16: Entering Characters On The Lcd Screen

    Icons Description Quiet Mode is disabled. Press this icon to change the settings. There is a problem with the indicated setting. Press the icon to resolve the problem. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is established.
  • Page 17: Changing Lcd Screen Language

    • To delete the previous character, select • To switch between letters or numbers and symbols, select • To enter a space, select Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1.
  • Page 18: Adjusting The Screen Brightness

    1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 6.
  • Page 19: Product Parts Locations

    1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select LCD Brightness. 5. Press the – or + icons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations...
  • Page 20: Product Parts - Top And Bottom

    Product Parts - Top and Bottom Rear paper feed slot Rear paper feed cover Edge guides CD/DVD tray...
  • Page 21: Product Parts - Front

    Parent topic: Product Parts Locations Product Parts - Front Front cover Output tray Cassette 1 (upper cassette) Cassette 2 (lower cassette) Cassette edge guides...
  • Page 22 Legal-size paper guide Document cover Scanner glass Memory card slot USB Type A port for external devices Parent topic: Product Parts Locations...
  • Page 23: Product Parts - Inside

    Product Parts - Inside Scanner unit Print head/ink cartridge holder Control panel power button and light Parent topic: Product Parts Locations...
  • Page 24: Product Parts - Back

    Product Parts - Back AC inlet Rear cover USB port Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
  • Page 25: Using Power Saving Settings

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 26: Changing The Power Off Timer Settings

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software...
  • Page 27: Setting Up Epson Connect Services

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 28 3. Select Web Service Settings. 4. Select Epson Connect Services You see a screen like this: 5. Select Register. 6. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...
  • Page 29: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 30: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
  • Page 31: Using Airprint

    6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking...
  • Page 32: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 33: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
  • Page 34: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
  • Page 35: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 36: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
  • Page 37: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
  • Page 38: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 39: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 40 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
  • Page 41: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 42: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3.
  • Page 43: Wi-Fi Protected Setup (Wps)

    You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
  • Page 44: Using Wps To Connect To A Network

    Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking...
  • Page 45: Printing A Network Status Sheet

    Note: If you don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
  • Page 46: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 47 Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Press the icon.
  • Page 48: Loading Paper

    Selecting the Paper Settings for Each Source - Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printer Software...
  • Page 49 1. Close the output tray, if necessary. Note: As you slide in the output tray, there may be slight resistance and noise. This is normal. 2. Open the front cover.
  • Page 50 3. Slide out the upper paper cassette. Note: If the cassette is too far inside the product to reach, turn off your product and turn it back on again to reset the cassette's position. 4. Slide the edge guides outward.
  • Page 51 5. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly.
  • Page 52 Note: Make sure the paper fits under the tabs on the edge guides. 7. Keeping the cassette flat, slide it into your product. 8. Select the size and type of paper you just loaded on the product LCD screen. The output tray extends automatically when you print. Always follow these paper loading guidelines: •...
  • Page 53: Loading Paper In Cassette 2 (Lower Cassette)

    Related references Paper Loading Capacity Double-sided Printing Capacity Paper or Media Type Settings - Control Panel Related tasks Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Loading Paper in Cassette 2 (Lower Cassette) You can load paper up to this size in the lower paper cassette: Legal (8.5 ×...
  • Page 54 3. Pull on the front cover to slide out the lower paper cassette. 4. Slide the edge guides outward.
  • Page 55 5. Do one of the following: • Insert paper with the glossy or printable side face down. • Insert up to 10 envelopes, printable side down and flap edge left, as shown.
  • Page 56 • For legal-size paper, extend the legal-size paper guide as shown. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette. 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
  • Page 57 7. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 8.
  • Page 58: Loading Paper In The Rear Paper Feed Slot

    Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in the Rear Paper Feed Slot Loading Paper in the Rear Paper Feed Slot You can print documents and photos on a variety of paper types and sizes using the rear paper feed slot. 1.
  • Page 59 3. Do one of the following: • Insert a sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark. • Load an envelope against the left side. Load it printable side up and flap edge left.
  • Page 60 • Load a sheet of loose-leaf or other paper with holes facing as shown. 4. Slide the edge guides against the paper, but not too tightly. 5. If prompted by the product's LCD screen, select the size and type of the paper you loaded. The output tray extends automatically when you print.
  • Page 61: Selecting The Paper Settings For Each Source - Control Panel

    • If you use paper with binder holes, load only one sheet at a time in only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 ×...
  • Page 62: Turning Off The Paper Setting Alert

    4. Select Paper Source Setting. Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off. 5. Select Paper Setup. 6. Select the paper source you want to change. 7.
  • Page 63: Paper Loading Capacity

    [216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]) size: 100 sheets Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet Epson Bright White Paper 80 sheets — Epson Presentation Paper Matte Epson Premium Presentation 20 sheets —...
  • Page 64 Cassette 2 (lower cassette) Cassette 1 (upper cassette) Epson Photo Paper Glossy 20 sheets 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster Epson Premium Presentation 1 sheet —...
  • Page 65: Double-Sided Printing Capacity

    You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
  • Page 66 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 67: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Presentation Paper Matte •...
  • Page 68: Paper Or Media Type Settings - Control Panel

    Epson Ultra Premium Photo Paper Luster Ultra Prem. Photo Luster Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Loading Paper...
  • Page 69: Paper Or Media Type Settings - Printer Software

    Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
  • Page 70: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Related topics Copying...
  • Page 71 Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.80 inch (20 mm) away from each other and 0.20 inch (4.5 mm) from the edge of the scanner glass. 3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page, then turn the book as shown to copy the second page.
  • Page 72: Copying

    Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on.
  • Page 73: Copying Options

    9. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Available Epson Papers Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies.
  • Page 74 Copying option Available settings Description B&W — Copies the document in black and white Color — Copies the document in color 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided, also select the Advanced Settings tab to select the 1>2-Sided orientation and binding edge for your originals or copies.
  • Page 75 Parent topic: Copying...
  • Page 76: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 77 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
  • Page 78 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
  • Page 79: Paper Source Options - Windows

    Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings - Printer Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
  • Page 80: Multi-Page Printing Options - Windows

    High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
  • Page 81 • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). •...
  • Page 82 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
  • Page 83: Double-Sided Printing Options - Windows

    5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 84: Print Density Adjustments - Windows

    Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
  • Page 85: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 86 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...
  • Page 87: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 88: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 89: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 90: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 91: Selecting Extended Settings - Windows

    3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
  • Page 92: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
  • Page 93: Printing Your Document Or Photo - Windows

    Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 94 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
  • Page 95: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click . • To see print jobs waiting to print, click Print Queue. •...
  • Page 96: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 97: Changing Automatic Update Options

    You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 98: Printing With The Built-In Epson Driver - Windows 10 S

    Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections.
  • Page 99: Selecting Print Settings - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 100: Printing On A Mac

    13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
  • Page 101 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. You see the expanded printer settings window for your product:...
  • Page 102 Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 103 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 104: Paper Source Options - Mac

    Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Cassette 1 Selects the paper in cassette 1 as the paper source. Cassette 2 Selects the paper in cassette 2 as the paper source.
  • Page 105: Selecting Page Setup Settings - Mac

    Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.
  • Page 106: Selecting Print Layout Options - Mac

    2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
  • Page 107: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 108: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
  • Page 109: Managing Color - Mac

    Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
  • Page 110: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 111: Selecting Printing Preferences - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 112: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 113: Printing Your Document Or Photo - Mac

    Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
  • Page 114: Checking Print Status - Mac

    Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...
  • Page 115: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...
  • Page 116: Scanning To A Connected Computer

    • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 117 Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4.
  • Page 118: Control Panel Scanning Options

    5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not listed, select Search Again.) •...
  • Page 119: Changing Default Scan Button Settings

    Start > All Programs or Programs > EPSON Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.
  • Page 120: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 121 You see an Epson Scan 2 window like this:...
  • Page 122: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 123 You see an Epson Scan 2 window like this:...
  • Page 124: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 125 You see this window:...
  • Page 126 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab.
  • Page 127: Additional Scanning Settings - Main Settings Tab

    Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings (Windows only).
  • Page 128: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
  • Page 129: Saving Scanned Documents As A Searchable Pdf

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
  • Page 130: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
  • Page 131: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 132: Scanning To Online Destinations Using Easy Photo Scan

    Easy Photo Scan. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 133 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, select Epson Software, and select Easy Photo Scan.
  • Page 134: Uploading Scanned Images To Facebook

    Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename. 6.
  • Page 135 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.
  • Page 136: Uploading Scanned Images To Google Photos

    5. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click Login to log in to your Facebook account, and try again. If you want to create a new album, you must create it directly in Facebook.
  • Page 137 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
  • Page 138: Uploading Scanned Images To Evernote

    7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos.
  • Page 139 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
  • Page 140: Uploading Scanned Images To Sugarsync

    7. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Uploading Scanned Images to SugarSync...
  • Page 141: Uploading Scanned Images To A Web Folder

    Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
  • Page 142 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
  • Page 143: Uploading Scanned Images To Email

    9. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder checkbox and select a folder. 10. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As.
  • Page 144: Saving Scanned Images To A Folder

    4. If there are options for the selected file format, click Options or Option and select the options you want. 5. Do one of the following: • Windows: Click Browse to choose the folder where you want to save the images. Then click OK to save the images to the folder and launch your email program, or click Cancel to cancel the operation.
  • Page 145: Epson Jpeg File Settings

    Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality.
  • Page 146: Epson Tiff And Multi-Tiff File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using.
  • Page 147 Parent topic: Scanning to Online Destinations Using Easy Photo Scan...
  • Page 148: Using Memory Cards With Your Product

    Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into the memory card slot on your product. 1.
  • Page 149: Memory Card Types

    Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove the memory card or turn off your product while the memory card access light is flashing, or you may lose data from the memory card.
  • Page 150: Removing A Memory Card

    File format JPEG with the Exif version 2.3 standard (taken with digital camera using DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant) Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files Up to 9990 Note: DCF 2.0 files stored in a camera's built-in memory are not supported.
  • Page 151: Printing From A Memory Card

    2. Make sure the memory card access light is not flashing. 3. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
  • Page 152: Viewing And Printing Photos From The Lcd Screen

    Viewing and Printing Photos From the LCD Screen You can select photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Print Photos. 3. Select Print. 4. Do one of the following to select your photos: •...
  • Page 153: Print Setting Options - Memory Card

    Related references Print Setting Options - Memory Card Print Setting Options - Memory Card Select the Print Settings options you want to use when printing photos displayed on the LCD screen. Print settings Available Description options Paper Size Various paper Indicates the size of paper you have loaded sizes Paper Type...
  • Page 154: Printing Photo Layouts From A Memory Card

    Print settings Available Description options Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border) Date Various date Prints the date the photo was taken on the photo in the formats format you select Print Info.
  • Page 155 You see this screen: 5. Select one of the layout options. You see this screen: 6. Select the size and type of the paper you loaded, and where you loaded it. 7. Select Select Photo and do one of the following to select your photos: •...
  • Page 156: Photo Layout Options

    • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. You can also select Tile View to return to the thumbnail image view and select additional photos. •...
  • Page 157: Printing Photo Greeting Cards

    Printing Photo Greeting Cards You can create custom greeting cards using photos on your memory card or other device, and add your own handwritten or printed text. First you select your photo and print a template on plain paper. Then you fill out the template, add your message, and print your cards.
  • Page 158: Printing A Greeting Card From A Template

    • To select all photos, select the menu icon and select Select all photos. 6. Select Print Settings. 7. Select Letter as the Paper Size to print a template for three cards on one letter-size sheet or 4x6in to print a template for one card. 8.
  • Page 159: Transferring Photos On A Memory Card

    2. Add your greeting card message within the box. You can write it in by hand, print a message and paste it into the box, or draw a picture. Note: When adding text, place it in the direction that your photo faces. 3.
  • Page 160: Setting Up File Sharing For Photo Transfers From Your Computer

    Setting Up File Sharing for Photo Transfers from Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card.
  • Page 161 1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then select the removable disk icon.
  • Page 162: Using An External Device With Your Product

    Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
  • Page 163 2. Press the arrow buttons to select Settings. 3. Select Camera print settings.
  • Page 164 4. Select Print Settings. 5. Select the print settings you want to use. 6. When you are done, press . 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. When you are done, press the home button to exit.
  • Page 165: Print Settings - Camera

    Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes...
  • Page 166: Photo Adjustments - Camera

    Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints Best Provides the highest quality for important prints Date Does not print the date on which the photo was taken...
  • Page 167: Connecting And Printing From A Camera

    Photo Available options Description Adjustments settings Enhance Auto Automatically adjusts the brightness, contrast, and saturation of the photo based on the content detected People Best for photos of people Landscapes Best for photos of landscapes Night Scene Best for photos taken at night P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments...
  • Page 168: Printing From A Camera Wirelessly

    4. Turn on your camera. 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product. Parent topic: Printing from a Camera Related tasks Removing a Memory Card Related topics...
  • Page 169: Viewing Or Printing From A Usb Flash Drive Or External Device

    Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product.
  • Page 170 3. Insert your USB flash drive or the USB cable that came with your device into the USB port on the front of your product. 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product.
  • Page 171: Printing Personalized Projects

    • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or place a photo or drawing on the scanner glass. 3. Press the home button, if necessary.
  • Page 172: Printing Personalized Note Paper

    5. Select Coloring Book. 6. Select one of the following settings: • Scan an Original to print a design from an original placed facedown on the scanner glass, in the front right corner • Photo on Memory Card to print a design from a memory card inserted in your product, then select a photo 7.
  • Page 173 4. Select Various prints and press the OK button. 5. Select Writing Papers. 6. Select one of the layout options. Note: View the images for each option to preview the design layout. 7. Select the size and type of the paper you loaded, and where you loaded it. 8.
  • Page 174: Printing Lined Paper, Graph Paper, And Music Sheets

    9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos.
  • Page 175 3. Press the arrow buttons to select Various prints. 4. Select Ruled paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select the size and type of the paper you loaded, and where you loaded it. 7.
  • Page 176: Printing Calendar Pages

    8. Select Copies and use the numeric keypad to select the number of copies (up to 99). 9. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. Parent topic: Printing Personalized Projects Related topics...
  • Page 177 7. Select Set Date. 8. Select the year and month, and select OK. 9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos.
  • Page 178: Printing On Cds/Dvds

    • Use your product's control panel to print photos from a memory card onto a CD/DVD/Blu-ray Disc • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos from a memory card.
  • Page 179 Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
  • Page 180 5. Slide out cassette 2 and remove the CD/DVD tray from beneath the cassette. 6. Slide cassette 2 back into your product. 7. Place a CD or DVD on the CD/DVD tray with the printable side faceup. Press on the center of the CD or DVD to make sure it is secure in the tray.
  • Page 181: Removing A Printed Cd/Dvd

    8. Insert the tray into the slot above the output tray. Note: Make sure the marks on the tray and the marks on the product line up. Caution: Do not turn off the product with a CD or DVD loaded in it. Always remove the disc first. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD...
  • Page 182: Placing A Cd/Dvd On The Scanner Glass

    2. Slide out cassette 2 and insert the CD/DVD tray into the storage slot beneath the cassette. 3. Slide cassette 2 back into your product. Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used.
  • Page 183: Copying Onto A Cd/Dvd

    3. Close the document cover gently to keep your disc in place. Parent topic: Printing on CDs/DVDs Copying onto a CD/DVD You can copy a printed photo or CD/DVD label directly onto an ink jet-printable CD or DVD. If you want, you can first print a test design on plain paper.
  • Page 184: Printing Photos From A Memory Card Onto A Cd/Dvd

    9. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. Parent topic: Printing on CDs/DVDs Related references Printable Area Specifications Related tasks Loading a CD/DVD Placing a CD/DVD on the Scanner Glass Related topics Placing Originals on the Product Printing Photos from a Memory Card Onto a CD/DVD...
  • Page 185 You see this screen: 6. Select one of the CD/DVD layout options. 7. Follow the instructions on the screen to select your photo or photos. 8. When you see the screen to adjust the inner and outer diameter of your CD or DVD, adjust the settings if necessary, and select Select Type.
  • Page 186: Printing A Jewel Case Insert From A Memory Card

    10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. Parent topic: Printing on CDs/DVDs Related tasks Inserting a Memory Card Loading a CD/DVD Printing a Jewel Case Insert from a Memory Card You can print a photo from a memory card on a CD/DVD jewel case insert.
  • Page 187 5. Select Copy to CD/DVD. 6. Select Print on Jewel case. 7. Select one of the following options: • Jewel Upper to print one photo on the upper half of the insert. • Jewel Index to print 24 or 48 thumbnail images on the insert. 8.
  • Page 188: Printing On Cds/Dvds From A Computer

    Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 189: Printing Your Cd/Dvd Design - Windows

    After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print. You see a screen like this: 2.
  • Page 190: Starting Epson Print Cd - Mac

    5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Starting Epson Print CD - Windows...
  • Page 191: Printing Your Cd/Dvd Design - Mac

    After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and select Print from the File menu. You see a screen like this: 2.
  • Page 192 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic:...
  • Page 193: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 194: Checking Cartridge And Maintenance Box Status With Windows

    You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select Print Supply Status Sheet. 4. If you want to replace an ink cartridge, select Replace Ink Cartridge(s) and follow the on-screen instructions.
  • Page 195 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
  • Page 196 Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
  • Page 197: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
  • Page 198: Purchase Epson Ink Cartridges And Maintenance Box

    800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
  • Page 199: Removing And Installing Ink Cartridges

    312XL Yellow 312XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 200 3. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product.
  • Page 201 4. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 202 Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. 6. Remove the new ink cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
  • Page 203 7. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them. Caution: Do not remove any other labels or seals, or ink will leak. 8. Insert the ink cartridge at a slight angle into the ink cartridge holder as shown. Then press the ink cartridge down as shown until it clicks into place.
  • Page 204: Printing With Black Ink And Expended Color Cartridges

    Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and Expended Color Cartridges When a color or photo black ink cartridge is expended, you can temporarily continue printing from your computer using black ink.
  • Page 205: Printing With Expended Color Cartridges - Mac

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
  • Page 206 4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7.
  • Page 207: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 208 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the front cover and use it to slide out the lower paper cassette. 4.
  • Page 209 Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 210 9. Insert the maintenance box cover into the tabs on the printer as shown and tighten the screw to secure the cover. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 211: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 212: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
  • Page 213 You see a screen like this: 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
  • Page 214: Checking The Nozzles Using A Computer Utility

    8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
  • Page 215 You see a window like this: 4. Click Print.
  • Page 216: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
  • Page 217: Cleaning The Print Head Using The Product Control Panel

    Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.
  • Page 218: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 219 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
  • Page 220 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 221: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
  • Page 222: Cleaning The Paper Guide

    8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For patterns 1 through 4, select the number representing the pattern with the least amount of separation or overlap.
  • Page 223 3. Select Maintenance. You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select the paper source you want to clean, if necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks...
  • Page 224: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Printer Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed slot when you are not using the product to protect it from dust.
  • Page 225 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove both paper cassettes. 5. Place the product on its right side. Warning: Be careful not to trap your fingers under the product.
  • Page 226: Cleaning The Printer Head Path

    6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the printer to its normal position. Caution: Do not leave the printer on its side for an extended period of time. Ink may leak. 8.
  • Page 227 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail.
  • Page 228: Transporting Your Product

    6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the printer.
  • Page 229 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 230 3. Secure the ink cartridge holder to the case with tape and the included protective material.
  • Page 231 Caution: Do not touch or place tape on the white flat cable or the metal bar inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Remove any memory cards inserted in the product. 7.
  • Page 232 9. Close the rear paper feed slot cover, the front cover, and the output tray. Then lower the control panel. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.
  • Page 233: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems...
  • Page 234 A fatal error has occurred. Turn the product off and then back on again. If the power off and on again. error continues, check for a paper jam or any protective material inside the For details, see product. If there is no paper jam or protective material, contact Epson for documentation. support. Communication error.
  • Page 235: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 236 You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected...
  • Page 237: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 238: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.
  • Page 239: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 240: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 241: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 242: Product Does Not Appear In Mac Printer Window

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts...
  • Page 243: Cannot Scan Over A Network

    Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
  • Page 244: Solving Copying Problems

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 245: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 246: Paper Jam Problems Inside The Product

    • Do not load more than the recommended number of sheets. • Do not load more than one sheet in the rear paper feed slot. • Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the paper, try loading fewer sheets. •...
  • Page 247 3. Lift the scanner unit and remove any jammed paper inside.
  • Page 248 Caution: Do not touch the flat white cable or the metal bar inside your product. 4. Close the scanner unit.
  • Page 249: Paper Jam Problems In The Paper Cassette

    5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button...
  • Page 250: Paper Jam Problems In The Rear Cover

    Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD screen to clear the jam.
  • Page 251: Paper Ejection Problems

    4. Reattach the rear cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Related tasks Cancelling Printing Using a Product Button...
  • Page 252: Nothing Prints

    Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. •...
  • Page 253: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 254: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
  • Page 255: Inverted Image

    Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: •...
  • Page 256: Incorrect Margins On Printout

    Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
  • Page 257: Incorrect Characters Print

    • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...
  • Page 258: Slanted Printout

    You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Related topics Loading Paper Slanted Printout...
  • Page 259: White Or Dark Lines In Printout

    Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: •...
  • Page 260: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 261: Faint Printout Or Printout Has Gaps

    Paper Specifications Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Cleaning the Paper Guide Related topics...
  • Page 262: Incorrect Colors

    • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need to increase the image resolution setting to retain a high image quality.
  • Page 263: Solving Scanning Problems

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 264: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
  • Page 265: Scanning Is Slow

    If necessary, increase your system's memory. • In Epson Scan 2, turn off Quiet Mode on the Scan tab. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed.
  • Page 266: Line Of Dots Appears In All Scanned Images

    • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.
  • Page 267: Image Colors Are Patchy At The Edges

    Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
  • Page 268: Scanned Image Colors Do Not Match Original Colors

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 269: Memory Card Does Not Fit Into A Slot

    Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with your memory card. Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks...
  • Page 270: Solving Usb Device Problems

    • Make sure your product is securely connected to your computer. • If you are transferring photos to a memory card, check the memory card's write-protect tab to make sure it is set to allow writing to the card. • Make sure that the file sharing setting for your product is set correctly. Parent topic: Solving Memory Card Problems Related references...
  • Page 271: Cannot Save Files On A Usb Device

    Related tasks Setting Up File Sharing for Photo Transfers from Your Computer Viewing and Printing Photos From the LCD Screen Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: •...
  • Page 272: Cd/Dvd Jam Problems

    If your printed image is not centered on the disc, do one of the following: • If you are printing from a computer, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details.
  • Page 273: Faint Image On Cd/Dvd

    Printing Your CD/DVD Design - Windows Printing Your CD/DVD Design - Mac Faint Image on CD/DVD If your printed image is faint, adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details. Parent topic:...
  • Page 274: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall.
  • Page 275: Where To Get Help

    You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
  • Page 276: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
  • Page 277: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 278: Printable Area Specifications

    16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
  • Page 279 Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum...
  • Page 280 Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum CD/DVD Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inches (43 mm)
  • Page 281: Scanning Specifications

    Outer reduced print quality area: 4.57 inches (116 mm) Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 4800 dpi (sub scan)
  • Page 282: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
  • Page 283: Dimension Specifications

    Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related concepts Purchase Epson Ink Cartridges and Maintenance Box Dimension Specifications Height Stored: 5.6 inches (142 mm) Printing: 7.2 inches (183 mm) Width Stored: 13.7 inches (349 mm)
  • Page 284: Environmental Specifications

    • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-R, DVD-R, or Bluray drive CD-ROM/CD-R: 700MB maximum capacity DVD-ROM/DVD-R: 4.7GB maximum capacity...
  • Page 285: Network Interface Specifications

    Hard disk and USB flash 2TB maximum capacity drives Formatted in FAT, FAT32, or exFAT. Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WEP (64/128 bit) WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal Frequency band 2.4 GHz...
  • Page 286 • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 287: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 288 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
  • Page 289: Ink Cartridge Safety Instructions

    • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
  • Page 290: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
  • Page 291: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 292 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 293 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 294: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
  • Page 295: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 296: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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