Page 1 XP-8700 User's Guide...
Page 3: Table Of Contents
Changing the Power Off Timer Settings ..................33 Using the Epson Smart Panel Mobile App..................34 Voice-activated Printing ........................35 Epson Connect Solutions for Smartphones, Tablets, and More ............35 Setting Up Epson Connect Services....................36 Using Epson Email Print ....................... 37 Using the Epson Creative Print Mobile App ...................
Page 4 Android Printing Using the Epson Print Enabler ................41 Using Fire OS Printing ........................41 Using Windows 10 Mobile Printing ....................42 Using Epson Print and Scan App with Windows Tablets ..............42 Using the Mopria Print Service ......................43 Wi-Fi Networking ............................44 Network Security Recommendations ....................
Page 5 Changing the Language of the Printer Software Screens ............122 Changing Automatic Update Options ..................124 Printing with the Built-in Epson Driver - Windows 10 S..............124 Selecting Print Settings - Windows 10 S..................125 Printing on a Mac ..........................129...
Page 6 Changing Default Scan Job Settings ..................154 Starting a Scan Using Epson ScanSmart ..................155 Starting a Scan Using the Epson Scan 2 Icon ................156 Starting a Scan from a Scanning Program................... 159 Starting a Scan from a Smartphone or Tablet................161 Scanning a Document in Epson ScanSmart..................
Page 7 Changing the Save Settings ......................173 Save Settings.......................... 175 Customizing Action Icons ......................177 Scanning in Epson Scan 2 ....................... 178 Additional Scanning Settings - Main Settings Tab ............... 181 Additional Scanning Settings - Advanced Settings Tab ............... 181 Image Format Options......................... 183 Scan Resolution Guidelines ......................
Page 8 Checking Cartridge and Maintenance Box Status - Windows............222 Checking Cartridge and Maintenance Box Status - Mac ............. 225 Purchase Epson Ink Cartridges and Maintenance Box ..............227 Ink Cartridge and Maintenance Box Part Numbers..............227 Removing and Installing Ink Cartridges.................... 228 Printing with Black Ink and Expended Color Cartridges ..............
Page 9 Power Cleaning Using the Product Control Panel..............255 Power Cleaning Using a Computer Utility ................257 Aligning the Print Head Using the Product Control Panel ..............259 Cleaning the Paper Guide ........................ 261 Cleaning and Transporting Your Product ..................... 264 Cleaning Your Product ........................
Page 10 Incorrect Colors ........................... 314 Solving Scanning Problems ......................314 Scanning Software Does Not Operate Correctly ................. 315 Cannot Start Epson Scan 2 ......................315 Scanning is Slow ......................... 316 Solving Scanned Image Quality Problems ..................317 Scanned Image Quality Problems ....................317 Image Consists of a Few Dots Only.....................
Page 11 Memory Card Does Not Fit Into a Slot ..................321 Cannot View or Print Photos from a Memory Card or Device ............321 Cannot Transfer Photos to or from a Memory Card or Device ............. 322 Solving USB Device Problems ......................322 Cannot View or Print from a USB Device..................
Page 12 Binding Arbitration and Class Waiver ....................345 Trademarks ............................348 Copyright Notice..........................349 libTIFF Software Acknowledgment....................349 A Note Concerning Responsible Use of Copyrighted Materials........... 350 Default Delay Times for Power Management for Epson Products ..........350 Copyright Attribution ........................350...
Page 13: Xp-8700 User's Guide
XP-8700 User's Guide Welcome to the XP-8700 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.
Page 15: Product Parts - Front
Product Parts - Front Front cover Output tray Cassette 1 (upper cassette) Cassette 2 (lower cassette) Cassette edge guides...
Page 16 Paper guide extension Rear paper feed slot Rear paper feed slot cover Edge guides CD/DVD tray slot...
Page 17: Product Parts - Inside
CD/DVD tray Parent topic: Product Parts Locations Product Parts - Inside Document cover Scanner glass Memory card slot...
Page 18 USB port for external USB devices Scanner unit Ink cartridge holder Maintenance box cover Control panel power button and light Parent topic: Product Parts Locations...
Page 19: Product Parts - Back
Product Parts - Back AC inlet Rear cover (duplexer) USB port for computer connections Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting the Control Panel Position The LCD Screen Status Icon Information...
Page 20: Control Panel Buttons And Lights
Adjusting the Screen Brightness Viewing Animations Turning Off Auto Selection Mode Parent topic: Product Basics Control Panel Buttons and Lights power button and light LCD screen Parent topic: Using the Control Panel Related references The LCD Screen Status Icon Information Navigating the LCD Screen Related tasks Entering Characters on the LCD Screen...
Page 21: Adjusting The Control Panel Position
Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Parent topic: Using the Control Panel The LCD Screen Displays supply status information...
Page 22 Network status icons (press for additional options) Enables or disables Quiet Mode Displays help information Menu options Displays additional menu options Stores the output tray Return to previous screen Select a tab to view different options and settings Setting options Displays available options Parent topic: Using the Control Panel...
Page 23: Status Icon Information
Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document.
Page 24 Flick the screen to scroll swiftly Slide your finger across the screen to move items Close or open your fingers across the screen to zoom in or zoom out on a preview image To change a setting, tap anywhere on the setting. To enter a value in a field, tap the field to display the on-screen keyboard.
Page 25: Entering Characters On The Lcd Screen
Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters Switches between characters and numbers or symbols Changes the keyboard layout Displays a list of common domain names to choose from...
Page 26: Changing Lcd Screen Language
Cancels entry and closes the keypad Select when you are finished Clears the entered number Deletes the previous number Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home icon, if necessary.
Page 27: Adjusting Control Panel Sounds
You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Language. 5. Select a language. 6. Press the home icon to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
Page 28: Adjusting The Screen Brightness
You see a screen like this: 3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: You can also press the icon on the home screen to switch between Normal Mode and Quiet Mode. 6. Do one of the following: •...
Page 29 2. Select Settings. 3. Select Basic Settings. 4. Select LCD Brightness. Note: If you want to change the background color entirely, select Background Color. 5. Press the – or + button to adjust the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel...
Page 30: Viewing Animations
Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon. You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
Page 31: Turning Off Auto Selection Mode
While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Press the left arrow button to view the previous step Indicates your overall progress through the animation Press the right arrow button to view the next step Parent topic: Using the Control Panel Turning Off Auto Selection Mode...
Page 32: Using Power Saving Settings
2. Select Settings. You see a screen like this: 3. Scroll down and select Guide Functions. 4. Select Auto Selection Mode. 5. Turn off this mode for the desired options displayed on the screen. 6. Press the home icon to exit. Parent topic: Using the Control Panel Using Power Saving Settings...
Page 33: Changing The Power Off Timer Settings
You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Sleep Timer. 5. Select a time period between 3minutes and 15minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1.
Page 34: Using The Epson Smart Panel Mobile App
Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up your Epson product and then print, copy, or scan with your networked Epson product. Epson Smart Panel also lets you check ink levels and product status.
Page 35: Voice-Activated Printing
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Page 36: Setting Up Epson Connect Services
Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home icon, if necessary.
Page 37: Using Epson Email Print
Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 38: Using The Epson Creative Print Mobile App
Wi-Fi Networking Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below.
Page 39: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 40: Using Airprint
Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S.)
Page 41: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 42: Using Windows 10 Mobile Printing
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Page 43: Using The Mopria Print Service
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 44: Wi-Fi Networking
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Setting Up Wireless Printing from a Smartphone or Tablet Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations...
Page 45: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 46: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 47 7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
Page 48: Setting Up Wireless Printing From A Smartphone Or Tablet
Setting Up Wireless Printing from a Smartphone or Tablet You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your device directly to the product. Epson Smart Panel is available on iOS and Android devices.
Page 49: Wi-Fi Direct Mode Setup
Smartphone to Product Already Connected to Wi-Fi in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.
Page 50: Enabling Wi-Fi Direct Mode (Simple Ap)
(up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
Page 51: Wi-Fi Protected Setup (Wps)
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
Page 52: Printing A Network Status Sheet
6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Page 53: Printing A Network Connection Report
Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
Page 54: Network Connection Report Codes And Messages
You see a screen like this: 5. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
Page 55 Error code Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product.
Page 56 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 57 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 58 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 59 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 60: Changing Or Updating Network Connections
You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
Page 61: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 62: Disabling Wi-Fi Features
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
Page 63 Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 64: Loading Paper
Loading Paper in the Rear Paper Feed Slot Turning Off the Paper Mismatch Alert Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Selecting the Paper Settings for Each Source - Control Panel Paper or Media Type Settings - Printer Software...
Page 65 1. Close the output tray by selecting the Output Tray icon on the Home screen, if necessary. 2. Open the front cover.
Page 66 3. Slide out the upper paper cassette. Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position. 4. Slide the edge guides outward.
Page 67 5. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against, but does not extend beyond, the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly.
Page 68 Note: Make sure the paper fits under the tabs on the edge guides. 7. Keeping the cassette flat, slide it into your product. 8. Select the size and type of paper you just loaded on the product LCD screen, if prompted. The output tray extends automatically when you print.
Page 69: Loading Paper In Cassette 2 (Lower Cassette)
Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
Page 70 2. Open the front cover. 3. Pull on the front cover to slide out the lower paper cassette.
Page 71 4. Slide the edge guides outward. 5. Do one of the following: • Insert paper with the glossy or printable side face down.
Page 72 • Insert up to 10 envelopes, printable side down and flap edge left, as shown. • For legal-size paper, extend the legal-size paper guide as shown. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette.
Page 73 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
Page 74 7. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 8.
Page 75: Loading Paper In The Rear Paper Feed Slot
Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in the Rear Paper Feed Slot Selecting the Paper Settings for Each Source - Control Panel Loading Paper in the Rear Paper Feed Slot You can print documents and photos on a variety of paper types and sizes using the rear paper feed slot. 1.
Page 76 3. Do one of the following: • Insert one sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark.
Page 77 • Load one envelope centered at the arrow mark. Load it printable side up and flap edge left. • Load a photo sticker centered at the arrow mark with the printable side up.
Page 78 Note: Do not load any carrier sheets into this product. • Load one sheet of loose-leaf or other paper with holes facing as shown.
Page 79 • Load one sheet of business card-sized paper glossy or printable side up and short edge first, centered at the arrow mark. Note: Make sure you load business card-sized paper vertically in the rear paper feed slot. You may not be able to remove it if it is loaded horizontally. 4.
Page 80: Turning Off The Paper Mismatch Alert
Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows. •...
Page 81: Paper Loading Capacity
[216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]) size: 100 sheets Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet Epson Bright White Pro Paper 80 sheets — Epson Presentation Paper Matte...
Page 82 20 sheets — Paper Matte Epson Photo Paper Glossy 20 sheets 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster Epson Premium Presentation 1 sheet —...
Page 83: Double-Sided Printing Capacity
• Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Glossy • Epson Premium Presentation Paper Matte • Epson Iron-on Cool Peel Transfer paper • Epson Ultra Premium Photo Paper Luster •...
Page 84: Available Epson Papers
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size...
Page 85: Borderless Paper Type Compatibility
S041153 paper [216 × 279 mm]) Parent topic: Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy...
Page 86: Selecting The Paper Settings For Each Source - Control Panel
• Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided Borderless Paper Sizes •...
Page 87 You see a screen like this: 3. Select Printer Settings. 4. Select Paper Source Setting. Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off. You will be unable to print over AirPrint if you disable this setting.
Page 88: Paper Or Media Type Settings - Control Panel
Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Selecting the Paper Settings for Each Source - Control Panel...
Page 89: Paper Or Media Type Settings - Printer Software
Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Page 90: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 91 You can place photos up to this size: 4 × 6 inches (102 × 152 mm). • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Epson ScanSmart. Make sure your photos are at least 0.6...
Page 92 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and the corner mark by at least the distances shown. 0.2 inch (4.5 mm) 0.8 inch (20 mm)
Page 93 Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface. Parent topic: Placing Originals on the Product Related tasks Scanning in Epson Scan 2 Related topics Selecting Epson ScanSmart Settings...
Page 94: Copying
Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 95: Restoring Photos While Copying
Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related topics Loading Paper Placing Originals on the Product Restoring Photos While Copying You can restore the colors in faded photos as you copy them.
Page 96 You see a screen like this: 5. Select Copy/Restore Photos. 6. Make sure the Restore Color setting is set to On. 7. Select your other paper and print settings as necessary, then select To Placing Originals. 8. Place your original photos on the scanner glass. Make sure they are at least 0.2 in (5 mm) away from each other and the edge of the scanner glass.
Page 97: Copying Books, Id Cards, Or Borderless Photos
Related references Copying Options Available Epson Papers Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.
Page 98: Copying Options
12. For ID Card and Book Copy, follow any on-screen instructions to place the rest of your originals and select Start Scanning. Parent topic: Copying Related references Copying Options Available Epson Papers Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
Page 99 Copying option Available settings Description Color — Copies the document in color 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided, also select the Advanced Settings tab to select the 1>2-Sided orientation and binding edge for your originals or copies. Density selector Varying levels Adjusts the lightness or darkness of copies...
Page 100 Copying option Available settings Description Expansion Standard Adjusts the amount to expand the original photo when copying borderless photos. Medium Minimum Clear All Restores all copy settings to product defaults. Settings Parent topic: Copying...
Page 101: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 102: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 103 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6.
Page 104: Paper Source Options - Windows
Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Double-sided Printing Capacity Borderless Paper Type Compatibility Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 105: Multi-Page Printing Options - Windows
Best For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
Page 106 • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). •...
Page 107: Double-Sided Printing Options - Windows
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 108: Print Density Adjustments - Windows
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Page 109: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 110 2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software.
Page 111: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 112: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 113: Header/Footer Settings - Windows
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
Page 114 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) • Page Number...
Page 115: Selecting A Printing Preset - Windows
• Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
Page 116: Selecting Extended Settings - Windows
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
Page 117 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
Page 118: Extended Settings - Windows
You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 119: Printing Your Document - Windows
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 120 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 121: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 122: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 123 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Page 124: Changing Automatic Update Options
Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections.
Page 125: Selecting Print Settings - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 126 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 127 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 128 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 129: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 130: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 131 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 132 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
Page 133 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10.
Page 134: Paper Source Options - Mac
Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
Page 135: Selecting Page Setup Settings - Mac
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.
Page 136: Selecting Print Layout Options - Mac
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.
Page 137: Selecting Double-Sided Printing Settings - Mac
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 138: Double-Sided Printing Options And Adjustments - Mac
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 139: Managing Color - Mac
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 140: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 141: Selecting Printing Preferences - Mac
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Page 142: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 143: Printing Your Document Or Photo - Mac
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 144: Checking Print Status - Mac
Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson...
Page 145: Cancelling Printing Using A Product Button
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use Epson Photo+. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Page 146: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 147: Scanning To A Memory Device
• Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 11, Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 148 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2. Place your original on the product for scanning. 3. Press the home button, if necessary. 4.
Page 149: Scanning To A Connected Computer
Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, Epson ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
Page 150 You see a screen like this: 4. Select Computer. 5. Select OK to close the information screen, if necessary. 6. Select Select a computer. You see a screen like this: 7. Do one of the following: • If your computer is connected to your product over a network, select a connected computer from the displayed list.
Page 151: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 152 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary.
Page 153: Setting Up A Wsd Port (Windows 7/Windows Vista)
Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices).
Page 154: Control Panel Scanning Options
Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan to setting Available options Description Color Mode...
Page 155: Starting A Scan Using Epson Scansmart
Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.
Page 156: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 157 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
Page 158 You see an Epson Scan 2 window like this:...
Page 159: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 160 You see an Epson Scan 2 window like this:...
Page 161: Starting A Scan From A Smartphone Or Tablet
Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
Page 162 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
Page 163 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
Page 164: Saving A Scan
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
Page 165: Attaching A Scan To Email
• Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
Page 166: Sending A Scan To A Cloud Service
4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
Page 167: Printing A Scan
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
Page 168: Selecting Epson Scansmart Settings
You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.
Page 169: Changing The Epson Product
Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
Page 170: Changing The Scan Settings
Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2.
Page 171 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
Page 172: Changing The File Name Settings
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
Page 173: Changing The Save Settings
• Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
Page 174 You see a screen like this: 2. Click the Save Settings tab.
Page 175: Save Settings
4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
Page 176 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
Page 177: Customizing Action Icons
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
Page 178: Scanning In Epson Scan 2
Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 179 You see this window:...
Page 180 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Do one of the following: •...
Page 181: Additional Scanning Settings - Main Settings Tab
Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Correct Document Skew Corrects skewed originals, image contents, or both.
Page 182 Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.
Page 183: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 184 If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 185: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card...
Page 186: Removing A Memory Card
3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 187 1. Raise the control panel. 2. Make sure the memory card access light is not flashing. 3. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
Page 188: Printing From A Memory Card
Printing from a Memory Card See these sections to print photos from a memory card inserted into your product. Viewing and Printing Photos Printing Photo Layouts from a Memory Card with a Template Printing ID Photos from a Memory Card Creating and Printing a Greeting Card Template Printing a Greeting Card from a Template Parent topic:...
Page 189 4. Select Print Photos. 5. Select Print and select OK. You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected.
Page 190 • To select all photos or a group of photos, select the menu icon and select Select All Photos. Note: The number of prints you select for each photo will be multiplied by the number of copies you select before printing. 7.
Page 191: Memory Card Or External Usb Device Print Settings
9. Select Copies to change the number of copies as necessary. Note: The number of copies you enter applies to each selected photo, including the number of prints already selected for each. 10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
Page 192 Print settings Available Description options Paper Cassettes Cassette 1 Prints onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Prints onto paper loaded in Cassette 2 (lower cassette) Cassette 1 > 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option)
Page 193: Printing Photo Layouts From A Memory Card With A Template
Print settings Available Description options Print Info on Photos Camera Prints some Exif camera settings, such as shutter speed, f- Settings ratio, or ISO sensitivity (if available) Camera Text Prints text that you added in your camera Note: Available on borderless photos in these sizes: 4 × 6 inches (102 ×...
Page 194 4. Select Print Photos. 5. Select Collage and select OK. You see a screen like this: 6. Select Photo Collage and select one of the displayed layout options. 7. Select a background type and design, if necessary. Note: If you see a message telling you that loading photos is complete, select OK. 8.
Page 195 Note: If you select more photos than will fit in the layout you selected, the layout automatically extends to multiple sheets. 9. If you need to edit a photo, select Single View during photo selection and use the left or right arrow to scroll to the photo you want to edit.
Page 196: Printing Id Photos From A Memory Card
Parent topic: Printing from a Memory Card Related references Memory Card or External USB Device Print Settings Copying Options Related tasks Inserting a Memory Card Related topics Loading Paper Printing ID Photos from a Memory Card You can print ID photos from a memory card. Two copies of one photo are printed at different sizes onto this size photo paper: 4 ×...
Page 197 You see a screen like this: 6. Select the photo you want to print then select Done. 7. If you need to edit a photo, select Single View during photo selection and press the left or right arrow button to scroll to the photo you want to edit. You see a screen like this: Lets you zoom in and out of the photo.
Page 198: Creating And Printing A Greeting Card Template
Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary. Note: Press the Correction On button again to switch between Correction Off and Correction On. With Correction On selected, any corrections you make to a photo are displayed on the screen. With Correction Off selected, any corrections you make will only be applied to your printouts.
Page 199 3. Select Greeting Card and select OK. 4. Select Select Photo and Print Template and select OK. 5. Do one of the following to select your photo: • Select the thumbnail image of the photo you want to print and select Next. •...
Page 200: Printing A Greeting Card From A Template
Related tasks Inserting a Memory Card Printing a Greeting Card from a Template Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message. 1.
Page 201: Transferring Photos On A Memory Card
5. Select Edit to adjust image settings, if necessary. 6. Select How To and follow the instructions on the LCD screen to place the template facedown on the scanner glass with the blue triangle facing into the front right corner. 7.
Page 202: Transferring Photos From A Memory Card To Your Computer
3. Select Settings. 4. Select File Sharing Setup. 5. Select your connection type. 6. Press the home icon to exit. Parent topic: Transferring Photos on a Memory Card Related tasks Inserting a Memory Card Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product.
Page 203 • Mac with a USB connection: Look for the removable disk icon on your desktop or computer window, then select it. • Mac with a network connection: Select the hard drive icon on your desktop or computer window, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon.
Page 204: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 205 2. Select Settings. 3. Select Camera Print Settings.
Page 206 4. Select Print Settings. 5. Select the paper and print settings you want to use. 6. When you are done, press . 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. Press the home button to exit. After you select settings, you are ready to connect your camera and print your photos.
Page 207: Print Settings - Camera
Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type...
Page 208: Photo Adjustments - Camera
Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints High Provides higher quality for special prints Best Provides the highest quality for important prints Date...
Page 209: Connecting And Printing From A Camera
Photo Available options Description Adjustments settings Fix Photo Auto Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo People content Landscape Night Scene Enhance Off Turns off the enhancement feature Fix Red-Eye Off - Current Does not automatically fix the red-eye effect in photos On - Current...
Page 210: Printing From A Camera Wirelessly
2. Load the paper you want to print on. 3. Turn on your camera. 4. Connect the USB cable that came with your camera to the USB port on the front of your product and to your camera. Note: Use a USB cable that is no longer than 6.5 ft (2 m). 5.
Page 211: Viewing Or Printing From A Usb Flash Drive Or External Device
1. Remove any memory cards from the product. 2. Load the paper you want to print on. 3. Turn on your camera. 4. Set up the camera's wireless network connection. See the documentation that came with your camera for details. Note: Connect the camera to the same network that your product uses.
Page 212: Connecting And Using A Usb Flash Drive Or External Device
Before you connect your USB flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. 1. Remove any memory cards from the product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 213 3. Insert your USB flash drive or the USB cable that came with your device into the USB port on the front of your product. 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product.
Page 214: Printing Personalized Projects
Printing Personalized Projects You can print a variety of personalized projects, including some with a photo background. Printing a Personalized Project Printing a Personalized Project You can print patterned paper, calendars, lined paper, graph paper, music sheets, stationery with a photo background, or coloring book pages.
Page 215 • Ruled Paper lets you print music sheets, wide-rule or narrow-rule notebook paper, and graph paper. • Writing Papers lets you print lined or unlined note paper with one of your own photos in the background. • Copy to CD/DVD lets you print a variety of projects onto a CD/DVD or jewel case insert: •...
Page 216: Printing On Cds/Dvds
Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Photo+ software.
Page 217 1. Burn your files, music, or video onto your disc before printing on it. 2. Press the home button, if necessary. 3. Raise the control panel. 4. Make sure nothing is on the output tray, then press the icon to close it. 5.
Page 218: Copying Onto A Cd/Dvd
6. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instruction to load the disc into the CD/DVD tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over. Caution: Do not turn off the product with a CD or DVD loaded in it.
Page 219 1. Load the CD, DVD, or plain paper you want to print on. 2. Press the home button, if necessary. 3. Select Various Prints. 4. Select Copy to CD/DVD and select OK. 5. Select Copy to CD/DVD and follow the instructions on the LCD screen to do one of the following: •...
Page 220 Parent topic: Printing on CDs/DVDs Related references Printable Area Specifications Related tasks Loading a CD/DVD Related topics Placing Originals on the Product...
Page 221: Replacing Ink Cartridges And Maintenance Boxes
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 222: Checking Cartridge And Maintenance Box Status - Windows
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. If you see a low ink message, you can continue printing until you see a message to replace an ink cartridge. 3. To print detailed status information, make sure paper is loaded in your product and select Print Supply Status Sheet.
Page 223 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Page 224 Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
Page 225: Checking Cartridge And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
Page 226 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Page 227: Purchase Epson Ink Cartridges And Maintenance Box
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 228: Removing And Installing Ink Cartridges
312XL520 Light Magenta 312620 312XL620 Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Page 229 2. Lift up the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.
Page 230 The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2.
Page 231 Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product. 3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it.
Page 232 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 233 5. Remove the new ink cartridge from the package. Caution: Do not drop or shake the ink cartridges. Do not squeeze them or tear their labels; doing so may cause the ink cartridge to leak. 6. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them.
Page 234 Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. Do not touch the areas shown here; doing so may prevent normal operation and printing. 7. Insert the new cartridge into the ink cartridge holder at an angle as shown. Then push it all the way down until it clicks into place.
Page 235: Printing With Black Ink And Expended Color Cartridges
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 236: Printing With Expended Color Cartridges - Mac
4. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 5. Click OK. 6. Print your document. Epson Status Monitor 3 displays a print message. 7. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
Page 237: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 238: Replacing The Maintenance Box
Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. Note: You cannot print or clean the print head while the maintenance box is full, but you can perform tasks that do not require ink, such as scanning.
Page 239 3. Lift up Cassette 2 and pull it out all the way. 4. Raise the control panel.
Page 240 5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover and remove the maintenance box cover as shown. 6. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
Page 241 9. Insert the maintenance box cover into the tabs on the product as shown, close the cover, and tighten the screw to secure it. 10. Re-insert Cassette 2 and follow the on-screen instructions. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related references Ink Cartridge and Maintenance Box Part Numbers Related tasks...
Page 242: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 243: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1.
Page 244 You see a screen like this: 6. Select Print. The nozzle pattern prints.
Page 245 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 8. Do one of the following: • If there are no gaps, select O.
Page 246: Checking The Nozzles Using A Computer Utility
• If there are gaps or the pattern is faint, select X and then select Cleaning. • If all or most of the lines are missing, select X and then select Power Cleaning. 9. Follow the instructions on the screen to clean the print head or run a power cleaning, check the nozzles, and repeat the process if necessary.
Page 247 You see a window like this: 4. Click Print.
Page 248 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish.
Page 249: Print Head Cleaning
• If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
Page 250 You see a screen like this: 5. Select Print Head Cleaning. You see a screen like this: 6. Select Start to clean the print head. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Page 251 7. Select Check. 8. Select Print to print a nozzle check pattern and confirm that the print head is clean. 9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning...
Page 252: Cleaning The Print Head Using A Computer Utility
10. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and then select Cleaning. • If all or most of the lines are missing, select X and then select Power Cleaning. 11.
Page 253 You see a window like this: 5. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next. 6. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Page 254 7. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning •...
Page 255: Power Cleaning
• If there are gaps or the pattern is faint, click Clean to clean the print head again. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
Page 256 If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing another nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 257: Power Cleaning Using A Computer Utility
Related references Where to Get Help Related tasks Loading Paper in Cassette 2 (Lower Cassette) Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning.
Page 258 If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 259: Aligning The Print Head Using The Product Control Panel
Parent topic: Power Cleaning Related concepts Print Head Nozzle Check Print Head Cleaning Related references Where to Get Help Related tasks Loading Paper in Cassette 2 (Lower Cassette) Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
Page 260 5. Select Print Head Alignment. 6. Select one of the following options: • Vertical Alignment if your printout is blurry or contains vertical ruled lines that are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Page 261: Cleaning The Paper Guide
Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Translucent Film Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1.
Page 262 8. Turn off the product. 9. Unplug the power cord and disconnect it from the product. 10. Disconnect any connected cables. 11. Raise the control panel all the way. 12. Slide out the output tray.
Page 263 13. Gently wipe the two white rollers shown here using a soft, moist cloth. Gently rotate the rollers to clean them completely. 14. Connect the power cord and any interface cables, and turn your product back on. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Translucent Film...
Page 264: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Translucent Film Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
Page 265: Cleaning The Paper Rollers
6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8.
Page 266 4. Remove the paper cassettes. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
Page 267: Cleaning The Translucent Film
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
Page 268 Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5.
Page 269 Print head rail (do not touch) Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.
Page 270: Transporting Your Product
10. Plug in the power cable and reconnect any interface cables. Parent topic: Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Cleaning the Paper Rollers Aligning the Print Head Using the Product Control Panel Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
Page 271 2. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again.
Page 272 3. Place the protective material that came with the product on top of the ink cartridge holder as shown and secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.
Page 273 9. Close all parts on the product as shown. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape and protective material from the ink cartridge holder before turning on your product.
Page 274 Related concepts Print Head Nozzle Check Print Head Cleaning Power Cleaning Related tasks Aligning the Print Head Using the Product Control Panel...
Page 275: Solving Problems
Solving USB Device Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.
Page 276: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 277 The ink pads are near the end of their service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, select OK.) service life.
Page 278 Power Cleaning. If it still has not improved after Support. that, contact Epson for support. Install the Epson Event Make sure Epson Event Manager is installed on your computer. Manager software on the computer to use this feature. See your documentation for more details.
Page 279 LCD screen message Condition/solution Check the following if a Make sure your product and computer are properly connected and all computer is not found. necessary software is installed. Make sure your computer is turned on. You may need to adjust the settings in your firewall or security software. - Connection between the printer and the computer (USB or...
Page 280 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 281 Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 282: Viewing The Help Screen
Viewing the Help Screen You can view troubleshooting or how-to topics on the LCD screen at any time. 1. Press the help button. You see this screen: 2. Select an option to view instructional images or animations. Parent topic: Solving Problems Running a Product Check Running a product check helps you determine if your product is operating properly.
Page 283 You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected...
Page 284: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head or run a power cleaning (depending on the results). • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems...
Page 285: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 286: Software Installation Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 287: Product Cannot Connect To A Wireless Router Or Access Point
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 288: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 289: Product Does Not Appear In Mac Printer Window
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
Page 290: Cannot Print Over A Network
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Page 291: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 292: Solving Copying Problems
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Page 293: Product Makes Noise When It Sits For A While
Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette...
Page 294: Paper Jam Problems Inside The Product
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Paper Specifications Paper Loading Capacity Related tasks Cleaning the Paper Guide Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam.
Page 295 4. Remove any jammed paper inside the product. Caution: Do not touch the flat white cable or the metal bar inside your product.
Page 296: Paper Jam Problems In The Paper Cassette
5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Paper Jam Problems in the Paper Cassette Related tasks Cancelling Printing Using a Product Button...
Page 297 2. Remove both paper cassettes. Note: To remove the bottom cassette (Cassette 2), lift the cassette slightly before pulling it out. 3. Remove any jammed paper.
Page 298: Paper Jam Problems In The Rear Cover
4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 299 2. Press the buttons to release the rear cover and remove it from your product. 3. Carefully remove any jammed paper from inside the product. 4. Remove any jammed paper from inside the rear cover. 5. Reattach the rear cover.
Page 300: Paper Ejection Problems
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Related tasks Cancelling Printing Using a Product Button...
Page 301: Solving Problems Printing From A Computer
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow...
Page 302: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 303: Printing Is Slow
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 304: Solving Page Layout And Content Problems
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 305: Inverted Image
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 306: Incorrect Margins On Printout
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. • Make sure your product is on a flat surface and operating in the recommended environmental conditions or multiple sheets of paper may be fed at the same time.
Page 307: Incorrect Characters Print
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Windows Selecting Printing Preferences - Mac...
Page 308: Slanted Printout
• Be sure to select the appropriate original size setting for your original in the copy settings. • If the image is slightly enlarged and cropped during borderless printing, change the Expansion setting. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks...
Page 309: Solving Print Quality Problems
Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 310: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 311 • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Dry printouts completely before filing or displaying them. When drying printouts, avoid direct sunlight, do not use a dryer, and do not touch the printed side of the paper.
Page 312: Faint Printout Or Printout Has Gaps
Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac Selecting Additional Layout and Print Options - Windows Aligning the Print Head Using the Product Control Panel Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Page 313 • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 314: Incorrect Colors
Managing Color - Mac Replacing the Maintenance Box Removing and Installing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.
Page 315: Scanning Software Does Not Operate Correctly
• Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.
Page 316: Scanning Is Slow
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 317: Solving Scanned Image Quality Problems
• In Epson Scan 2, open the Configuration screen and turn off Quiet Mode on the Scan tab. • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
Page 318 To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: •...
Page 319: Image Consists Of A Few Dots Only
Related tasks Scanning a Document in Epson ScanSmart Scanning in Epson Scan 2 Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way.
Page 320: Straight Lines In An Image Appear Crooked
To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting on the Advanced Settings tab.
Page 321: Memory Card Does Not Fit Into A Slot
Cannot View or Print Photos from a Memory Card or Device Cannot Transfer Photos to or from a Memory Card or Device Parent topic: Solving Problems Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with your memory card.
Page 322: Cannot Transfer Photos To Or From A Memory Card Or Device
Cannot Transfer Photos to or from a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
Page 323: Cannot Save Files On A Usb Device
• Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry. • Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive. • Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.
Page 324: Uninstall Your Product Software
5. If you are unable to remove the CD/DVD tray, contact Epson for support. Image Not Centered on CD/DVD • If you are printing from a computer, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details.
Page 325 In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 11/Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 326: Uninstalling Product Software - Mac
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 327 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 328: Technical Specifications
• Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads.
Page 329: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 330 8.5 × 13 inches (216 × 330 mm) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 331: Printable Area Specifications
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless...
Page 332 Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.2 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum CD/DVD...
Page 333: Scanning Specifications
Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inches (43 mm) Outer reduced print quality area: 4.57 inches (116 mm) Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size...
Page 334: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security,...
Page 335: Dimension Specifications
Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function. The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold. After setup, the remaining ink is available for printing. Yields are based on ISO 24711 in default mode, printing continuously.
Page 336: Electrical Specifications
Weight Approximately 15 lb (6.8 kg) (without ink cartridges, power cord, or CD/DVD tray) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Input voltage range 90 to 132 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.6 A...
Page 337: Interface Specifications
Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. USB 3.0 cables are not supported. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Page 338: Network Interface Specifications
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN ICES-3 (B)/NMB-3 (B) This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation • Type: J26H006...
Page 339 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 340: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 341 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 342: Ink Cartridge Safety Instructions
• Do not spill liquid on the product or use the product with wet hands. • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. •...
Page 343: Wireless Connection Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Page 344: Important Privacy Notice (Printer Serial Number)
Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
Page 345: Binding Arbitration And Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 346 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 347 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 348: Trademarks
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Page 349: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 350: A Note Concerning Responsible Use Of Copyrighted Materials
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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