Using The Demonstration System; Dialing In To Talkswitch Unit 1; Demonstration 1; Demonstration 2 - Call Queueing - Talkswitch VS Demonstration Setup Manual

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USING THE DEMONSTRATION SYSTEM

Dialing in to TalkSwitch unit 1

You can dial in to TalkSwitch unit 1 using the dial-in phone connected to E5 or the cordless
phone connected to E6. Refer to the following table.
Line
Normal ring
Line 1
107
Line 2
108

Demonstration 1

1. Auto attendant — Using the dial-in phone, dial 107. Extensions 111 and 112 will first ring
twice, and then auto attendant 1 will play.
2. Call cascade — At auto attendant 1, dial 111. Extension 111 will first ring twice, and then
the cordless phone will start ringing. Record your name when prompted.
3. Call screening — Answer the ringing cordless phone. The system will play your recorded
name. Press
to reject the call and route it to voicemail. (Note that you would press
*
to accept the call).
#
4. Voicemail — Leave a message when prompted.
5. Cell phone notification — Within ten seconds, the cordless phone will ring to notify you of
the new voicemail message. Answer the cordless phone, press
then dial 1 to listen to the message. While listening to the message you can demonstrate
message playback functions (e.g. rewind, fast forward, etc.). Dial 7 to erase the message. Do
not hang up the cordless phone.
6. Conference call — Using the cordless phone, press
then dial 111. Answer extension 111, and then press Flash 112. Answer extension 112.
Using extension 111, press Flash 6. This connects the cordless phone, extension 111 and
extension 112 together in a conference call.
7. Conclusion — Hang up all phones to end the demonstration.
Demonstration 2 — Call queueing
1. Using extension 111, dial 112. Answer extension 112. You now have an intercom call
between 111 and 112.
2. Using the dial-in phone, dial 108. Auto attendant 1 will play.
3. At auto attendant 1, dial 112. Since 112 is busy, the system will queue the call.
4. Using extension 112, wait until you hear a beep. Press Flash 7 to toggle between extension
111 and the dial-in phone.
5. Hang up all phones to end the demonstration.
R E S E L L E R D E M O N S T R A T I O N G U I D E
Distinctive ring 1
Distinctive ring 2
117
1*7
118
1*8
to accept the call, and
#
to reach the system greeting, and
*
5

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