HP Sprout Maintenance & Service Manual page 166

f. Press the
g. From the main menu select File > Save Changes and Exit.
8. If the Ownership Tag or Asset Tag is set, manually clear it under Security > System Ids.
9. Select File > Save Changes and Exit.
10. To clear the setup or power-on passwords if set, and clear any other settings, power down the
computer and remove the AC power cord and the computer hood.
11. Locate the CMOS+PW header and jumper.
NOTE:
password jumper and other system board components, see the system board components image at
System board callouts on page
12. Remove the jumper from pins 4 and 6.
13. Place the jumper on pins 2 or 4.
14. Replace the memory cover and rear cover and reconnect the external equipment.
15. Plug in the computer and turn on power. Allow the operating system to start. This clears the current
passwords and disables the password features.
16. Enter the F10 setup utility.
17. Select File > Default Setup > Restore Factory Settings as Default. This will set the default settings
back to the factory defaults.
18. Select File > Apply Defaults and Exit.
19. Shut down the computer, unplug the power, and disconnect the external equipment.
20. Remove the rear cover.
21. Place the jumper back on pins 4 and 6.
22. Replace the rear cover.
If Computrace is enabled on the computer, see the service provider for instruction to disable the feature.
156 Appendix B Statement of Volatility
F10 key to accept changes.
The password jumper is blue so that it can be easily identified. For assistance locating the
72.
ENWW