HP Sprout Maintenance & Service Manual page 149

Control panel message
2239-ME image lock failure
2240-ME image unlock failure
Invalid Electronic Serial Number
Network Server Mode Active and No Keyboard
Attached
Parity Check 2
ENWW
Description
Special system configurations with reduced ME
firmware image require BIOS control of ME
firmware upgrading. A failure has occurred
after the ME firmware update process in which
the BIOS could not relock the ME firmware
region.
Special system configurations with reduced ME
firmware image require BIOS control of ME
firmware upgrading. A failure has occurred
prior to the ME firmware update process in
which the BIOS could not unlock the ME
firmware region.
Electronic serial number is missing.
Keyboard failure while Network Server Mode
enabled.
Parity RAM failure.
Recommended action
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
Enter the correct serial number in Computer
Setup.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
Run Computer Setup and Diagnostic utilities.
POST numeric codes and text messages 139