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Portugal
Spain
Sweden
Switzerland - German
Switzerland - French
Switzerland - Italian
United Kingdom
U.S.A. and Puerto Rico
In all other countries, contact your IBM reseller or IBM marketing representative.
Getting help around the world
If you travel with your computer or need to move it to another country, you can
register for International Warranty Service. When you register with the International
Warranty Service Office, you will receive an International Warranty Service Certificate
that is honored virtually worldwide, wherever IBM or IBM resellers sell and service
IBM PC products.
For more information or to register for International Warranty Service:
•
In the U.S. or Canada, call 1-800-497-7426.
•
In Europe, call 44-1475-893638 (Greenock, U.K.).
•
In Australia and New Zealand, call 61-2-9354-4171.
In all other countries, contact your IBM reseller or IBM marketing representative.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and name might vary by
country.
Enhanced PC support line
Enhanced PC Support is available for desktop and mobile IBM computers that are not
connected to a network. Technical support is provided for IBM computers and IBM or
non-IBM options, operating systems, and application programs on the Supported
Products list.
This service includes technical support for:
•
Installing and configuring your out-of-warranty IBM computer
•
Installing and configuring non-IBM options in IBM computers
•
Using IBM operating systems in IBM and non-IBM computers
•
Using application programs and games
•
Tuning performance
•
Installing device drivers remotely
•
Setting up and using multimedia devices
•
Identifying system problems
•
Interpreting documentation
Portugal
España
Sverige
Schweiz
Suisse
Svizzera
United Kingdom
U.S.A. and Puerto Rico
21-791 51 47
91-662 49 16
08-751 52 27
0848-80 52 52
0848-80 52 52
0848-80 52 52
01475-555 055
1-800-772-2227
Chapter 6. Solving problems
133
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Troubleshooting
