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IBM xSeries 342 2RX Maintenance Manual

Hardware maintenance manual
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Hardware Maintenance Manual
xSeries 342 Model 1RX, 2RX, 1TG, 2TG

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Summary of Contents for IBM xSeries 342 2RX

  • Page 1 Hardware Maintenance Manual xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 3 Hardware Maintenance Manual xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.

  • Page 5: Table Of Contents

    Starting the SCSISelect utility program . . 29 Integrated System Management Processor ports Choices available from the SCSISelect menu . 29 Cabling the Server . . 73 Using the PXE boot agent utility program . . 31 © Copyright IBM Corp. 2000, 2001...
  • Page 6 FRU information (service only) ..75 Voltage related system shutdown . . 98 Temperature related system shutdown . . 99 Removing the LED cover . . 75 DASD checkout . . 99 Removing the LED board. . 75 Host Built-In Self Test (BIST) .

  • Page 7: About This Manual

    Be sure to read all caution and danger statements in this book before performing any of the instructions. See “Safety information” on page 107. Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Prenez connaissance de toutes les consignes de type Attention et © Copyright IBM Corp. 2000, 2001...

  • Page 8: Online Support

    File download address is: http://www.ibm.com/pc/files.html IBM Online Addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.ibm.com/pc/support The IBM PC Company Home Page is: http://www.ibm.com/pc Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...

  • Page 9: General Checkout

    YES. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test. NO. Go to step 2. 2. THE SYSTEM IS NOT PART OF A CLUSTER. v Power-off the computer and all external devices. © Copyright IBM Corp. 2000, 2001...
  • Page 10 v Check all cables and power cords. v Set all display controls to the middle position. v Power-on all external devices. v Power-on the computer. v Record any POST error messages displayed on the screen. If an error is displayed, look up the first error in the “POST error codes” on page 91. v Check the information LED panel System Error LED;...

  • Page 11: General Information

    Your xSeries 342 comes with a three-year limited warranty and IBM Server StartUp Support. If you have access to the World Wide Web, you can obtain up-to-date information about your server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/pc/us/netfinity/...
  • Page 12 v S3 video controller v Compatible with SVGA and VGA v 8 MB video memory Size (3U): v Height: 128 mm (5 in.) v Depth: 695 mm (27.3 in.) v Width: 440 mm (17.3 in.) v Weight: 21.3 to 29.5 (47 to 65 lbs.) depending upon configuration Integrated functions: v Dual channel Ultra 160 SCSI controller v One 10BASE-T/100BASE-TX/100BASE-FX, Intel Ethernet controller with alert on...

  • Page 13: Server Features

    Integrated System Management Processor connectors, error logging, support for communication between the Integrated System Management Processor and more robust IBM system management adapters and controllers. v Integrated network environment support Your server comes with an Ethernet controller on the system board. This Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks.

  • Page 14: Reliability, Availability, And Serviceability Features

    Optional digital linear tape drive The addition of an optional digital linear tape drive (DLT) allows quick backup of large amounts of data. v IBM ServerGuide ™ The ServerGuide CDs included with your server provide programs to help you set up your server and install the network operating system (NOS).

  • Page 15: Controls And Indicators

    Controls and indicators Controls and indicators The most commonly used controls and status indicators are on the front panel of the server. System power light (green) Power-control-button shield (if installed) Power control button Operator information panel Reset button Serial number Hard disk drive activity light (green) Hard disk drive status light (amber) System Power Light: When this green light is on, system power is present in the...
  • Page 16 Controls and indicators CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 17: Operator Information Panel

    Controls and indicators drive. AC power LED (green) DC power LED (green) AC Power Light: This light provides status information about the power supply. During normal operation, both the AC and DC Power lights are on. For any other combination of lights, see “Power supply LED errors” on page 90. DC Power Light: This light provides status information about the power supply.
  • Page 18 Controls and indicators Ethernet Link Status Light: When this green light is on, there is an active connection on the Ethernet port. The light stays on even if the server power is turned off. Information Light: This amber light is on when the system error log contains information about certain conditions in your server that might affect performance.

  • Page 19: Diagnostics

    “Light path diagnostics table” on page 12. Diagnostics panel The following illustration shows the LEDs on the diagnostics panel on the system board. See “Light path diagnostics table” on page 12 for information on identifying © Copyright IBM Corp. 2000, 2001...

  • Page 20: Light Path Diagnostics Table

    The POST error log contains the three most recent error codes and messages that the system generated during POST. The System Error Log contains error messages issued during POST and all system status messages from the IBM Remote Supervisor Adapter, if installed.

  • Page 21: Small Computer System Interface Messages (Some Models)

    To view the contents of the error logs, start the Configuration/Setup Utility program; then, select Error Logs from the main menu. Small computer system interface messages (some models) If you receive a SCSI error message while using the SCSISelect Utility, use the following list to determine the possible cause of the error and what action to take.

  • Page 22: Text Messages

    is the three-digit function code that indicates the function being tested when the error occurred. For example, function code 089 is for the microprocessor. is the three-digit failure code that indicates the exact test failure that was encountered. is the three-digit device ID. date is the date that the diagnostic test was run and the error recorded.

  • Page 23: Viewing The Test Log

    is set, you must enter the administrator password, not the power-on password, to run the diagnostic programs. 2. When the message F2 for Diagnostics appears, press F2. 3. Type in the appropriate password; then, press Enter. 4. Select either Extended or Basic from the top of the screen. 5.

  • Page 24: Diagnostic Error Message Tables

    Use the ServerGuide program to make a BIOS flash diskette. v Download a BIOS flash diskette from the World Wide Web. Go to http://www.ibm.com/pc/support/, click IBM Server Support, and make the selections for your server. v Contact your IBM service representative.

  • Page 25: Troubleshooting The Ethernet Controller

    Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller. Network connection problems If the Ethernet controller cannot connect to the network, check the following: v Make sure that the cable is installed correctly. The network cable must be securely attached at all connections.
  • Page 26 Table 1. Ethernet troubleshooting chart Ethernet controller problem Suggested Action The server stops running The PCI BIOS interrupt settings are incorrect. when loading device drivers. Check the following: v Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also assigned to another device in the Configuration/Setup Utility program.

  • Page 27: Power Checkout

    98. Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 28 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 29: Temperature Checkout

    4. Insert the new battery: a. Tilt the battery so that you can insert it into the socket, under the battery clip. b. As you slide it under the battery clip, press the battery down into the socket. 5. Reinstall the server cover and connect the cables. 6.
  • Page 30 For more information on specific temperature error messages, see “Temperature error messages” on page 97. Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...

  • Page 31: Configuring The Server

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM xSeries servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.

  • Page 32: Choices Available From The Configuration/Setup Main Menu

    Choices available from the Configuration/Setup main menu From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following: IBM Server Setup - © Copyright IBM Corporation 2001 Configuration/Setup Utility · System Summary ·...
  • Page 33 Using the Configuration/Setup Utility program – System Card Data Select this choice to view vital product data (VPD) for some server components. v Product Data Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the BIOS code stored in the flash electrically erasable programmable ROM (EEPROM).
  • Page 34 Using the Configuration/Setup Utility program 5. PCI Slot 3 6. PCI Slot 4 7. PCI Slot 5 8. Integrated SCSI Controller If you select the Onboard SCSI setting, the server allocates memory in the following order: 1. Integrated Video Controller 2.

  • Page 35: Using Passwords

    Using the Configuration/Setup Utility program – CPU Options Select this choice to set the system cache type for all microprocessors. – PCI BUS Control Select this choice to view and identify system resources used by PCI devices. PCI devices automatically communicate with the server configuration information.

  • Page 36: Remote-Control Security Settings

    Using the Configuration/Setup Utility program You can set, change, or delete both the power-on password, and allow a power-on password to be changed by the user. Setting the password override switch: The following illustration shows the location of the password override switch, switch 6 of switch block 1, on the system board.

  • Page 37: Using The Scsiselect Utility Program

    Using the Configuration/Setup Utility program v Set or read current system management adapter v Set lockout threshold Using the SCSISelect utility program SCSISelect is a built-in, menu-driven configuration utility program that you can use to: v View the default SCSI IDs v Locate and correct configuration conflicts v Perform a low-level format on a SCSI hard disk The following sections provide the instructions needed to start the SCSISelect...
  • Page 38 Using the SCSISelect utility program Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure. Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra SCSI devices.

  • Page 39: Using The Pxe Boot Agent Utility Program

    Using the SCSISelect utility program Using the PXE boot agent utility program The PXE boot agent is a built-in, menu-driven configuration utility program that you can use to: v Change network startup (boot) protocols v Change network startup (boot) order v Set menu wait times v Select OS wake up support Note: Changing the network startup protocols and startup order, and selecting the...
  • Page 40 Using the SCSISelect utility program When this choice is enabled, Press Ctrl+S to enter the setup menu will appear on the screen under the initializing prompt. Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 41 Using the SCSISelect utility program v Setup time wait menu Select this choice to set the amount of time (in seconds) that the system will pause during initialization for a Ctrl+S input. – 2 seconds (Default) – 3 seconds – 5 seconds –...
  • Page 42 Using the SCSISelect utility program Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...

  • Page 43: Installing Options

    Hot-swap hard disk drive Hot-swap power supply Filler panel for device bay Filler panel for power supply bay System board layout The illustrations in the following sections show the components on the system board. © Copyright IBM Corp. 2000, 2001...

  • Page 44: System Board Options Connectors

    System board options connectors The following illustration shows a layout of the system board and identifies system-board connectors for user-installable options. Microprocessor 1 VRM 1 connector (J37) (U68) DIMM 4 (J4) DIMM 3 (J3) DIMM 2 (J2) DIMM 1 (J1) Microprocessor 2 (U69) PCI Slot 1...

  • Page 45: System Board External Port Connectors

    System board external port connectors The following illustration shows the external port connectors in the system board. Serial ports (J20) Mouse/keyboard ports (J8) Ethernet port (J6) USB ports (J5) ISM ports (J50) System Management port (J52) Video port (J36) Installing options...

  • Page 46: System Board Switches And Jumpers

    System board switches and jumpers The following illustrations identify the switches and jumpers on the system board. Password override switch (switch 6 of switch block 1) System board jumper blocks Any jumper blocks on the system board that are not shown in the illustration are reserved.
  • Page 47 If the BIOS has become damaged, such as from a power failure during a flash update, you can recover the BIOS using the boot block jumper and a BIOS flash diskette. See “Recovering BIOS code” on page 16 for information about the boot block jumper.

  • Page 48: System Board Led Locations

    System board LED locations The following illustration identifies LEDs on the system board. You might need to refer to this figure when solving problems with the server. DIMM 4 error LED (CR15) DIMM 2 error LED (CR17) DIMM 3 error LED VRM 1 error LED DIMM 1 error LED (CR14)
  • Page 49 Table 3. Diagnostics panel LEDs (continued). Description A fan failed, was removed, or is operating slowly. This LED is turned on when any of the following LightPath LEDs mounted directly on the fan assemblies is turned on by the Integrated System Management Processor: 1.

  • Page 50: Before You Begin

    Back up all important data before you make changes to disk drives. v Have a small, flat-blade screwdriver available. v For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure: v Each of the drive bays has either a drive or a filler panel installed.

  • Page 51: Working Inside A Server With Power On

    v A removed hot-swap drive is replaced within two minutes of removal. v Cables for optional adapters are routed according to the instructions provided with the adapters. v A failed fan is replaced within 48 hours. Working inside a server with power on Your server supports hot-plug, hot-add, and hot-swap devices and it is designed to operate safely while turned on with the cover removed.

  • Page 52: Removing The Cover And Bezel

    Removing the cover and bezel Cover-release latch Side latch Bezel Side latch To remove the server top cover: 1. Review the information in “Before you begin” on page 42. 2. If you are planning to install or remove any part other than a hot-swap hard disk drive, hot-swap power supply, or hot-swap fan, turn off the server and all attached devices and disconnect all external cables and power cords.
  • Page 53 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.

  • Page 54: Working With Adapters

    Note: When the server is in the locked position, you can reach the cables on the back of the server. 4. Lift the cover-release latch. Lift the cover off the server and set the cover aside. Attention: For proper cooling and airflow, replace the cover before turning on the server.

  • Page 55: Adapter Installation Instructions

    v Review the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this section. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter. v You can install full-length adapters in all expansion slots.
  • Page 56 The following illustration shows the rerouting of the SCSI cable if you install a ServerRAID adapter. SCSI connector A (J24) To install an adapter: 1. Review the information in “Before you begin” on page 42. 2. Turn off the server and peripheral devices and disconnect all external cables and power cords;...

  • Page 57: Installing Internal Drives

    Attention: When you install an adapter in the server, be sure that it is completely and correctly seated in the system-board connector before you apply power. Incomplete insertion might cause damage to the system board or the adapter. c. Insert and tighten the expansion-slot screw on the top of the adapter bracket.

  • Page 58: Scsi Drives

    v Your server comes with one 3.5-inch, 1.44 MB diskette drive and one 48x IDE CD-ROM drive. v The empty bays below the diskette drive come without a device installed. You can use these bays for 5.25-inch, half-high, removable-media drives, such as tape backup drives.

  • Page 59: Installing A Hot-Swap Drive

    The processing sequence for SCSI devices is set through the SCSISelect Utility program. The default sequence proceeds from the lowest SCSI ID to the highest (0 to 15). The SCSI controller uses ID 7. Ensure that the device you are installing is not terminated. It is not necessary to set termination jumpers on internal SCSI devices.

  • Page 60: Installing A Non-Hot-Swap Drive

    c. Gently push the drive/tray assembly into the bay until the drive connects to the backplane. d. Push the tray handle down until it locks. 4. Check the hard disk drive status indicators to verify that the hard disk drive is operating properly.

  • Page 61: Installing Memory Modules

    4 and pair 2 in slots 2 and 3. Refer to the ServerProven list on the World Wide Web at http://www.ibm.com/pc/compat for information about memory modules for use with your server. 3. Installing or removing DIMMs changes the configuration information in the server.
  • Page 62 configuration information in the Configuration/Setup Utility program. When you restart the server, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. DIMM 1 DIMM 2 DIMM connector 4 (J4) DIMM connector 3 (J3) DIMM connector 2 (J2) DIMM connector 1 (J1)

  • Page 63: Installing A Microprocessor

    (BIOS). The latest level of BIOS for your server is available through the World Wide Web and the IBM Bulletin Board System (BBS). The latest level of BIOS for your server is available through the World Wide Web.
  • Page 64 2. Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web. 3. If two microprocessors are installed, the microprocessor installed in connector U69 is the startup processor, and the microprocessor installed in U68 is the application processor.
  • Page 65 5. Remove the terminator card from the microprocessor connector by lifting the release arm on the carrier. Leave the arm in its open position. Fan sink Terminator card (Remove thermal tape liner on installation) VRM 2 Microprocessor 2 Microprocessor 1 location VRM 1 VRM connector 6.

  • Page 66: Installing A Hot-Swap Power Supply

    10. Set the fan sink into place. Fan sink (Remove thermal tape liner on installation) Microprocessor release lever Ensure correct alignment of fan sink, mounting clip, and mounting socket Make sure the fan sink guide fits between the processor and the processor socket.
  • Page 67 Note: You do not need to turn off the power to the server to install a hot-swap power supply. v Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 68 Power supply Handle AC power LED (green) Filler DC power panel LED (green) To install a power supply: 1. Remove the bezel. See “Removing the cover and bezel” on page 44. 2. Remove the filler panel from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server.

  • Page 69: Installing An Xseries 3-Pack Ultra 160 Hot-Swap Expansion Kit

    Installing an xSeries 3-Pack Ultra 160 Hot-Swap Expansion Kit You can install an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit in your server to provide three additional hot-swap hard disk drives. Filler panels Hot-swap expansion option To install a xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit: 1.

  • Page 70: Installing The Server Cover And Bezel

    Attention: Replace a fan that has failed within 48 hours to help ensure proper cooling. Fan 3 Handle Fan 2 Fan 1 To replace a hot-swap fan assembly: 1. Remove the cover. See “Removing the cover and bezel” on page 44. Attention: To ensure proper system cooling, do not remove the top cover for more than 30 minutes during this procedure.

  • Page 71: Connecting External Options

    Cabling requirements To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, see ANSI SCSI Standards: v X3.131-1986 (SCSI)

  • Page 72: Video Port

    Future releases of the Integrated System Management (ISM) firmware code will enable the Integrated System Management Processor to send or forward alerts to IBM system management adapters using the ISM ports. Future releases of the Integrated System Management (ISM) firmware code will enable the Integrated System Management Processor to communicate using a modem and the dedicated Serial C port.

  • Page 73: Auxiliary-Device (Pointing Device) Port

    Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the USB ports and devices will be disabled during the power-on self-test (POST). The following table shows the pin-number assignments for the keyboard connector on the rear of your server. Table 5.

  • Page 74: Scsi Cabling Requirements

    If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, refer to the ANSI SCSI standards.

  • Page 75: Serial Ports

    Table 7. 68-pin SCSI connector pin-number assignments (continued) Signal Signal +Data1 -Data 1 +Data 2 -Data 2 +Data 3 -Data 3 +Data 4 -Data 4 +Data 5 -Data 5 +Data 6 -Data 6 +Data 7 -Data 7 +Data P -Data P Ground Ground DIFFSENS...

  • Page 76: Serial-Port Connectors

    2. When the message Press F1 for Configuration/Setup appears, press F1. 3. From the main menu, select Devices and I/O Ports; then, press Enter. Note: The Device and I/O Ports choice appears only on the full configuration menu. If you set two levels of passwords, you must enter the administrator password to access the full configuration menu.

  • Page 77: Usb-Port Connectors

    ServerGuide CDs. Failover for redundant Ethernet The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network interface card (NIC adapter) that you can install in your server. If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller, you can configure the server to support a failover function.
  • Page 78 If you are not using hot-plug support, go to “Windows NT Server failover setup” on page 71. Windows NT Server hot-plug setup: IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package is available for download from the IBM Web site at: http://www.ibm.com/pc/support Enter the brand type of Server, click on Downloadable files and look for Hot Plug.
  • Page 79 7. Restart the server. To install the IBM PCI Hot Plug Solution package: 1. Download the IBM PCI Hot Plug Services EXE file from the xSeries Support web page and extract the files onto a diskette. 2. Log on to Windows NT Server as a user in the Administrator group.
  • Page 80 Adapter Properties panel. If you do not have the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package installed on your server, you will not see the Enable for DMI / Hot Swap Support checkbox.

  • Page 81: Ethernet Port Connector

    Ethernet port connector The following table shows the pin-number assignments for the RJ-45 connector. These assignments apply to both 10BASE-T and 100BASE-TX devices. Table 10. Ethernet RJ-45 connector pin-number assignments. Signal Signal Transmit data+ Not connected Transmit data- Receive data - Receive data+ Not connected Not connected...
  • Page 82 Future releases of the Integrated System Management (ISM) firmware code will enable the Integrated System Management Processor to send or forward alerts to IBM system management adapters using the ISM ports. Future releases of the Integrated System Management (ISM) firmware code will enable the Integrated System Management Processor to communicate using a modem and the dedicated Serial C port.

  • Page 83: Fru Information (Service Only)

    3. From the back of the cover, release the four tabs 1 and gently pry away the LED cover 2 . Removing the LED board Note: Before performing removal, read “Safety information” on page 107 and “Handling static-sensitive devices” on page 43. © Copyright IBM Corp. 2000, 2001...

  • Page 84: Removing The On/Off Reset Board

    To remove the LED board: 1. Turn off server and disconnect all external cables and power cords. 2. Remove the cover. See “Removing the cover and bezel” on page 44. 3. Disconnect the LED board cable from the system board, connector (J39). 4.

  • Page 85: Removing The Scsi Backplane

    To remove the diskette/CDROM drive: 1. Turn off server and disconnect all external cables and power cords. 2. Remove the cover. See “Removing the cover and bezel” on page 44. 3. Disconnect the cable, connector (J18) from the system board. 4.

  • Page 86: Removing The Power Supply Backplane

    Note: Before performing removal, read “Safety information” on page 107 and “Handling static-sensitive devices” on page 43. To remove the hot-swap hard disk drive backplane: 1. Turn off server and disconnect all external cables and power cords. 2. Remove the cover. See “Removing the cover and bezel” on page 44. 3.

  • Page 87: Removing The Ac Distribution Box

    Removing the AC Distribution Box Note: Before performing removal, read “Safety information” on page 107 and “Handling static-sensitive devices” on page 43. To remove the AC distribution box: 1. Turn off server and disconnect all external cables and power cords. 2.
  • Page 88 Note: Before performing removal, read “Safety information” on page 107 and “Handling static-sensitive devices” on page 43. To remove the system board: 1. Turn off server and disconnect all external cables and power cords. 2. Remove the cover. See “Removing the cover and bezel” on page 44. 3.

  • Page 89: Symptom-To-Fru Index

    2-1-1 (Secondary DMA register 1. System Board failed) 2-1-2 (Primary DMA register failed) 1. System Board 2-1-3 (Primary interrupt mask 1. System Board register failed) 2-1-4 (Secondary interrupt mask 1. System Board register failed) © Copyright IBM Corp. 2000, 2001...
  • Page 90 Beep/Symptom FRU/Action 2-2-2 (Keyboard controller failed) 1. System Board 2. Keyboard 2-2-3 (CMOS power failure and 1. Battery checksum checks failed) 2. System Board 2-2-4 (CMOS configuration 1. Battery information validation failed) 2. System Board 2-3-1 (Screen initialization failed) 1. System Board 2-3-2 (Screen memory failed) 1.

  • Page 91: No Beep Symptoms

    Beep/Symptom FRU/Action Three Short Beeps 1. DIMM 2. System Board One Continuous Beep 1. Processor 2. Optional Processor (if installed) 3. System Board Repeating Short Beeps 1. Keyboard 2. System Board One Long and One Short Beep 1. Video adapter (if present) 2.
  • Page 92 2. Check the System Error Log for additional information before replacing a FRU. 3. The DIMM error LEDs, processor error LEDs, and VRM error LEDs turn off when the system is powered down. Diagnostic Panel LED FRU/Action All LEDs off (Check System Error 1.

  • Page 93: Diagnostic Error Codes

    Diagnostic Panel LED FRU/Action TEMP LED on (look at test cases) 1. Ambient temperature must be within normal operating specifications. See “Features and specifications” on page 3. 2. Ensure fans are operating correctly. 3. Examine System Error Log. a. System over recommended temperature 1) Information LED Panel 2) System Board c.
  • Page 94 Error Code/Symptom FRU/Action 015-XXX-198 (USB device connected during 1. Remove USB devices from USB1 and USB2. USB test) 2. Re-run USB external loopback test. 3. System Board 020-XXX-000 (Failed PCI Interface test) 1. System Board 020-XXX-001 (Failed Hot-Swap Slot 1 PCI 1.
  • Page 95 Error Code/Symptom FRU/Action 166-198-000 System Management: Aborted 1. Rerun the Diagnostic Test (Unable to communicate with Remote 2. Fix other error conditions and retry. These include other Failed Supervisor Adapter. It may be busy. Run System Management tests and items logged in the optional Remote the test again.) ( Communication with the Supervisor Adapter’s System Error Log.
  • Page 96 Error Code/Symptom FRU/Action 166-400-000 System Management: Failed 1. Re-flash or Update firmware for ISMP System management hardware on system 2. System board board failed) (ISMP Self Test Result failed tests: x where x = Flash, RAM, or ROM.) 180-XXX-000 (Diagnostics LED failure) 1.

  • Page 97: Error Symptoms

    Error Code/Symptom FRU/Action 217-XXX-002 (Failed BIOS Fixed Disk test) 1. Fixed Disk 3 Note: If RAID is configured, the fixed disk number refers to the RAID logical array 217-XXX-003 (Failed BIOS Fixed Disk test) 1. Fixed Disk 4 Note: If RAID is configured, the fixed disk number refers to the RAID logical array 217-XXX-004 (Failed BIOS Fixed Disk test) 1.

  • Page 98: Power Supply Led Errors

    2. Run Diskette Drive Diagnostics 3. Cable 4. Diskette Drive 5. System Board Monitor problems (general). Some IBM 1. Monitor monitors have their own self-tests. If you 2. Run Video Diagnostics. If diagnostics pass, the problem may be a suspect a problem with the monitor, refer video driver.

  • Page 99: Post Error Codes

    AC Good LED DC Good LED Description FRU/Action Standby mode or dc 1. Check system board cable connectors J32, problem. J33, and J35. Move jumper on J32’s extension cable to pins 2-3 to bypass power control. If the DC Good LED comes on, press Ctrl+Alt+Delete.
  • Page 100 Error Code/Symptom FRU/Action 162 (Device Configuration Error) 1. Run Configuration/Setup Note: Be sure to load the default settings 2. Battery and any additional desired settings; then, 3. Failing Device save the configura-tion. 4. System Board 163 (Real-Time Clock error) 1. Run Configuration/Setup 2.
  • Page 101 Error Code/Symptom FRU/Action 303 (Keyboard controller error) 1. System Board 602 (Invalid diskette boot record) 1. Diskette 2. Diskette Drive 3. Cable 4. System Board 604 (Diskette drive error) 1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Drive Cable 4.
  • Page 102 Error Code/Symptom FRU/Action 1600 (The Service Processor is not 1. System Board functioning) Do the following before replacing a FRU: 1. Ensure that a jumper is not installed on J45. 2. Remove the ac power to the system, wait 20 seconds; then, re-connect the ac power.
  • Page 103 Error Code/Symptom FRU/Action 5962 (IDE CD-ROM configuration error) 1. Run Configuration/Setup 2. CD-ROM Drive 3. CD-ROM Power Cable 4. IDE Cable 5. System Board 6. Battery 8603 (Pointing Device Error) 1. Pointing Device 2. System Board 00019501 (Processor 1 is not functioning - 1.

  • Page 104: Scsi Error Codes

    Error Code/Symptom FRU/Action 00180700, 00180800 (General PCI error) 1. System Board 2. PCI Card 01295085 (ECC checking hardware test 1. System Board error) 2. Processor 01298001 (No update data for processor 1) 1. Ensure all processors are the same stepping level and cache size. 2.

  • Page 105: Temperature Error Messages

    Temperature error messages Message Action DASD Over Temperature (level-critical; 1. Ensure system is being properly cooled; see “Temperature Direct Access Storage Device bay ″X″ was checkout” on page 21. over temperature) DASD Over recommened Temperature 1. Ensure system is being properly cooled; see “Temperature (sensor X) (level-warning;...

  • Page 106: Power Error Messages

    Power error messages Message Action Power supply ″X″ current share fault 1. Replace power supply ″X″ (nonlevel-critical; excessive current demand on power supply ″X″) Power supply ″X″ DC good fault 1. Replace power supply ″X″ (level-critical; power good signal not detected for power supply ″X″) Power supply ″X″...

  • Page 107: Temperature Related System Shutdown

    Message Action System shutdue to excessive (< 240 VA) 1. See “Power checkout” on page 19. loading 2. Cycle AC On/Off to enable retry Temperature related system shutdown Message Action System shutoff due to board over 1. Ensure system is being properly cooled, see “Temperature temperature (level-critical;...

  • Page 108: Bus Fault Messages

    3. Remove or disconnect the following (one at a time) until you find the failure (power-on the computer and reconfigure each time). Any external devices Surge suppressor device (on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 256 MB (2 banks of 128 MB...
  • Page 109 Note: Minimum operating requirements are: a. 1 Power Supply b. Power Backplane c. System Board d. 1 Microprocessor and VRM e. 1 Terminator Card f. Memory Module (with a minimum of two 128 MB DIMMs) 4. Power-on the computer. If the problem remains, suspect the following FRUs in the order listed: Power Supply Power Backplane...
  • Page 110 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...

  • Page 111: Parts Listing (Xseries 342 Model 1Rx, 2Rx, 1Tg, 2Tg)

    Frame Assembly (All Models) 06P5931 System Board Assembly (All Models) 25P2129 Voltage Regulator Module 24P6893 Terminator Card Assembly (All Models) 25P1866 133/1000-256K Pentium III (Models 1RX, 1TG) 25P2603 133/1133-512K Pentium III (Models 2RX, 2TG) 25P2605 © Copyright IBM Corp. 2000, 2001...

  • Page 112: Keyboards

    Table 11. System Parts Listing for the xSeries 342 Model 1RX, 2RX, 1TG, 2TG (continued) Index System Part (Model No.) FRU No. 128MB SDIMM Memory (All Models) 33L3321 256MB SDIMM Memory (All Models) 33L3323 512MB SDIMM Memory (All Models) 33L3325 1GB SDIMM Memory (All Models) 33L3327 Baffle, Air (All Models)

  • Page 113: Power Cords

    Keyboard FRU No. Hungarian 37L2566 Korean 02K0901 Iceland 37L2567 Italy 37L2568 Norwegian 37L2569 Polish 37L2570 Portugese 37L2571 Romanian 37L2572 Russian 37L2573 Serbian/Cyrillic 37L2574 Slovic 37L2575 Spanish 37L2576 Swedish/Finn 37L2577 Swiss, F/G 37L2578 Turkish 37L2579 Turkish 37L2580 UK English 37L2581 Yugosl/Lat 37L2582 US English-EMEA 37L2583...
  • Page 114 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...

  • Page 115: Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 116: Electrical Safety

    Electrical safety v Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.

  • Page 117: Safety Inspection Guide

    – Removing or installing main units v Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. v If you need to work on a machine that has exposed electrical circuits, observe the following precautions: –...

  • Page 118: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 119: Grounding Requirements

    v Avoid contact with other people. v Wear a grounded wrist strap against your skin to eliminate static on your body. v Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. v Use the black side of a grounded work mat to provide a static-free work surface.
  • Page 120 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 121 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. v Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers.
  • Page 122 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 123 Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as traduções para aquela instrução de cuidado aparecem nesta seção sob a instrução Certifique-se de ler todas as instruções de cuidado e perigo antes de executar qualquer operação. Instrução 1 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de...
  • Page 124 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 125 Instrução 4 ≥18 kg (37 lbs) ≥32 kg (70,5 lbs) ≥55 kg (121,2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
  • Page 126 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 127 Related service information...
  • Page 128 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 129 Related service information...
  • Page 130 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 131 Related service information...
  • Page 132 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 133 Related service information...
  • Page 134 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 135 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 136 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 137 Notice n 4 ≥18 kg ≥32 kg ≥55 kg ATTENTION: Faites-vous aider pour soulever ce produit. Notice n 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
  • Page 138 ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 139 Wichtig: Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
  • Page 140 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 141 Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server k÷nnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß...
  • Page 142 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 143 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione. Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è...
  • Page 144 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 145 Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità.
  • Page 146 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 147 Related service information...
  • Page 148 Hardware Maintenance Manual: xSeries 342 Model 1RX, 2RX, 1TG, 2TG...
  • Page 149 Related service information...
  • Page 150 Importante: Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín. Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
  • Page 151 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 152 Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de Clase 3B. Tenga en cuenta la advertencia siguiente. Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo.
  • Page 153 Declaración 10 PRECAUCIÓN: No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor. Related service information...

  • Page 154: Send Us Your Comments

    We want to know your opinion about this manual (part number 19K6408). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 155: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any...

  • Page 156: Trademarks

    Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter HelpFax OS/2 NetBAY3 ThinkPad SystemXtra Netfinity The following terms are trademarks of other companies: Notes Lotus Development Corporation MMX and Pentium are trademarks or registered trademarks of Intel Corporation.
  • Page 158 Part Number: 24P2922 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 24P2922...

This manual is also suitable for:

Xseries 342 2tgXseries 342 1tgXseries 342 1rx

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