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Table 19. Ethernet troubleshooting chart.
Ethernet controller problem
The Ethernet
transmit/receive activity
light does not illuminate.
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added
to the server.
The Ethernet controller
stopped working without
apparent cause.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
•
•
Novell NetWare or IntraNetWare server ODI
device driver messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI device driver and suggested actions to resolve each
problem.
Check the following:
Note:
The Ethernet transmit/receive activity LED illuminates only when data is sent
to or by this Ethernet controller.
•
Make sure that you have installed the network device drivers.
•
The network might be idle. Try sending data from this workstation.
•
Run diagnostics on the LEDs.
•
The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you install the device drivers.
Check the following:
•
Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
•
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the interrupt (IRQ) setting that is assigned to the Ethernet adapter is
also assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ that is assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
If the problem remains, call for service.
Novell NetWare or IntraNetWare Server ODI
NDIS Adapter for level 2.01 (OS/2)
NDIS Adapter for level 4.0 (Windows NT)
®
SCO UNIX
LLI
Suggested Action
Chapter 6. Solving problems
119
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Table of Contents
Troubleshooting
