Getting Help Around The World; Purchasing Additional Services; Enhanced Pc Support Line - IBM Netfinity 7100 User's Reference Manual

Spain
Sweden
Switzerland - German
Switzerland - French
Switzerland - Italian
United Kingdom
U.S.A. and Puerto Rico
In all other countries, contact your IBM reseller or IBM marketing representative.

Getting help around the world

If you travel with your computer or need to move it to another country, you can register
for International Warranty Service. When you register with the International Warranty
Service Office, you will receive an International Warranty Service Certificate that is
honored virtually worldwide, wherever IBM or IBM resellers sell and service IBM PC
products.
For more information or to register for International Warranty Service:
In all other countries, contact your IBM reseller or IBM marketing representative.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application pro-
grams; network setup and configuration; upgraded or extended hardware repair ser-
vices; and custom installations. Service availability and name might vary by country.

Enhanced PC support line

Enhanced PC Support is available for desktop and mobile IBM computers that are not
connected to a network. Technical support is provided for IBM computers and IBM or
non-IBM options, operating systems, and application programs on the Supported
Products list.
This service includes technical support for:
You can purchase this service on a per-call basis, as a multiple-incident package, or
as an annual contract with a 10-incident limit. For more information about purchasing
Enhanced PC Support, see "Ordering support line services".
• In the U.S. or Canada, call 1-800-497-7426.
• In Europe, call 44-1475-893638 (Greenock, U.K.).
• In Australia and New Zealand, call 61-2-9354-4171.
• Installing and configuring your out-of-warranty IBM computer
• Installing and configuring non-IBM options in IBM computers
• Using IBM operating systems in IBM and non-IBM computers
• Using application programs and games
• Tuning performance
• Installing device drivers remotely
• Setting up and using multimedia devices
• Identifying system problems
• Interpreting documentation
España
Sverige
Schweiz
Suisse
Svizzera
United Kingdom
U.S.A. and Puerto Rico
091-662-4270
08-632-0063
01-212-1810
022-310-0418
091-971-0523
01475-555555
1-800-772-2227
Chapter 7. Solving problems
157