Ip-Fax Troubleshooting; Ip-Fax Transmission; Cannot Send By Ip Address/Host Name - Ricoh D117 Service Manual

IP-Fax Troubleshooting

3.3 IP-FAX TROUBLESHOOTING

3.3.1 IP-FAX TRANSMISSION

Cannot send by IP Address/Host Name

Check Point
1 LAN cable connected?
2 Specified IP address/host name correct?
3 Firewall/NA T is installed?
4 Transmission sent manually?
5 IP address of local machine registered?
Remote terminal port number setting other
6 than 1720 (When using H.323) or 5060
(when using SIP)?
7 Specified port number correct?
DNS server registered when host name
8
specified?
9 Remote fax a T.38 terminal?
10 Remote fax switched off or busy?
D649
Action
Check the LAN cable connection.
Check the IP address/host name.
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
Manual sending not supported.
Register the IP address.
Send by specifying the port number.
Confirm the port number of the remote
fax.
Contact the network administrator.
Check whether the remote fax is a T38
terminal.
Check that the remote fax is switched
on.
44 SM