Ricoh D117 Service Manual page 1087

Error Codes
Code Meaning
SIP user name registration
13-17
error
13-18 SIP server access error
13-24 SIP authentication error
13-25 Network I/F setting error
Network I/F setting error at
13-26
power on
13-27 IP address setting error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
D649
Suggested Cause/Action
Double registration of the SIP user name.
Capacity for user-name registration in the SIP
server is not sufficient.
Incorrect initial setting for the SIP server.
Defective SIP server.
Registered password in the device does not
match the password in the SIP server.
IPV4 is not active in the active protocol setting.
IP address of the device is not registered.
Active protocol setting does not match the I/F
setting for SIP server.
IP address of the device is not registered.
IP address of the device is not registered.
Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01
to 16. For example, the mail address of the
system administrator is not registered.
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
30 SM