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These are possible solutions. Try one or more of the following:
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Move the width and length guides in the tray to the correct positions for the paper size loaded.
-
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Make sure the Paper Size setting matches the paper loaded in the tray.
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Before sending the job to print, specify the correct page size in Print Properties, the Print dialog, or the software
program.
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These are possible solutions. Try one or more of the following:
-
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For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
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tray.
For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
•
tray.
From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
•
tray.
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Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
•
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