Printer Messages; Service Error Message Table - Lexmark C910 Service Manual

5055-01X

Printer Messages

The printer displays three types of messages: service messages,
status messages, and attendance messages. Service messages
indicate a problem that requires a service technician. Status
messages provide information about the current state of the printer,
requiring no action. Attendance messages alert the operator to
printer problems that require operator intervention.

Service Error Message Table

900 - Unrecoverable Software Error
910 - Drive Motor Error
Questions /
Step
1 Are connectors CN1
and CN5 on the motor
drive board connected
properly?
2 Is connector CN33 on
the printer controller
board connected
properly?
3 Is there an abnormal
load on the toner or
drum unit?
4 Did replacement of the
printer controller board
solve the problem?
Did replacement of the
5
motor drive board
solve the problem?
2-4
Service Manual
910 Service
Motor Error
Actions
Yes
Go to step 2.
Go to step 3.
Replace the
toner or drum
unit.
Problem
solved.
Problem
solved.
No
Connect CN1
and CN5.
Connect CN33.
Replace the
printer controller
board and go to
step 4.
Replace the
motor drive
board and go to
step 5.
Replace the
drive motor.