Page 1: Lexmark C910
Lexmark C910 User’s Reference October 2001 www.lexmark.com...
Page 3: Table Of Contents
Table of contents Chapter 1: Printer overview ... 9 Print speed ... 10 Memory ... 10 Paper handling ... 10 Chapter 2: Avoiding print quality problems ... 11 Media and supplies ... 11 Transparencies ... 11 Chapter 3: Canceling a print job ... 12 Chapter 4: Controlling printed output ...
Page 4 Chapter 6: Using the Print and Hold function ... 20 Printing and deleting held jobs ... 20 Accessing held jobs from the operator panel ... 21 Recognizing when format errors occur ... 21 Repeat Print ... 22 Reserve Print ... 22 Verify Print ...
Page 5 Choosing labels ... 37 Choosing card stock ... 37 Choosing transparencies ... 38 Chapter 12: Loading media ... 39 Chapter 13: Loading the high capacity feeder ... 40 Chapter 14: Loading the multipurpose feeder ... 44 Capacity ... 44 Paper dimensions ... 44 Trouble-free printing ...
Page 6 Chapter 22: Cleaning the LEDs ... 70 Chapter 23: Closing the top cover ... 72 Chapter 24: Conserving supplies ... 74 Chapter 25: Replacing a photodeveloper ... 75 Chapter 26: Replacing supplies ... 80 Chapter 27: Replacing the fuser ... 82 Chapter 28: Replacing the oil coating roll ...
Page 7 Chapter 39: Ordering supplies ... 133 Chapter 40: Calling for service ... 135 Chapter 41: Contacting Lexmark customer service on the Web ... 136 Chapter 42: Solving display problems ... 137 Chapter 43: Solving network printing problems ... 138 Chapter 44: Checking an unresponsive printer ... 139 Chapter 45: Solving printing problems ...
Page 8 Dimensions ... 183 Chapter 54: Restoring factory default settings ... 184 Chapter 55: Printing sample fonts ... 185 Chapter 56: Understanding printer messages ... 186 Chapter 57: Using printer menus ... 235 Chapter 58: Color Menu ... 239 Chapter 59: Finishing Menu ... 242 Chapter 60: Infrared Menu ...
Page 9 Chapter 69: Setup Menu ... 288 Chapter 70: Supplies Menu ... 295 Chapter 71: USB Menu ... 299 Chapter 72: Utilities Menu ... 302 Notices ... 307 Edition notice ... 307 Trademarks ... 308 Licensing notice ... 309 Safety information ... 310 Cautions and warnings ...
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Page 11: Chapter 1: Printer Overview
Standard model configuration Fully configured The Lexmark C910 is a network color printer that uses electrophotographic technology to deliver high quality images, presentation graphics, line art, and text. Its fast output, up to 28 pages per minute (ppm) for both four-color and monochrome print jobs-makes it the ideal solution for businesses where performance is critical.
Page 12: Print Speed
The printer also offers flexible paper handling. It supports a wide variety of paper sizes, from A5 to A3 and 11x17 in., and has a standard multipurpose feeder that makes it easy to print on envelopes, transparencies, labels, card stock, and non-standard size paper. You can add up to three optional drawers to the base printer, which can increase the printer's paper capacity to 2300 sheets.
Page 13: Chapter 2: Avoiding Print Quality Problems
Transparencies To ensure high quality output on transparencies, we recommend using the following Lexmark transparencies. They have been designed specifically for your printer: P/N 12A5940 (letter size) P/N 12A5941 (A4 size) These transparencies have characteristics that minimize curl and optimize toner transfer in a wide range of printing environments.
Page 14: Chapter 3: Canceling A Print Job
Job Menu appears on the first line of the display and Cancel Job appears on the second line. Press Select Canceling Job briefly appears on the display. The printer finishes printing any page already being printed, and then stops. The printer returns to the Ready state.
Page 15: Chapter 4: Controlling Printed Output
Image Smoothing You can turn Image Smoothing on from the graphics tab of your printer driver or from the operator panel. This increases the contrast and sharpness of bitmapped images and smooths color transitions.
Page 16: Toner Darkness
Toner darkness This setting lets you adjust the amount of toner released during printing. Your printer offers five Toner Darkness settings. The values range from 1 (lightest setting) to 5 (darkest setting). The default toner darkness setting is 4. Printing text In both PostScript and PCL emulations, 100% black text prints using black toner (K of CMYK).
Page 17: Screen Frequency
The spot function determines the shape of the dots by controlling the order in which the pels in the halftone cell are turned on. The printer code defines the order by assigning a priority to each individual pel within the halftone cell. By turning on or printing a portion of the pels within the halftone cell and...
Page 18: Chapter 5: Using The Operator Panel
You can change most printer settings from your software application or printer driver. Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer.
Page 19: Using The Operator Panel Buttons
Using the operator panel buttons Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. The numbers 1 through 6 appear beside the operator panel buttons; these numbers are used to enter personal identification numbers (PIN) for Print and Hold jobs.
Page 20: Printing The Menu Settings Page
Select – If the selection is a menu, the menu opens and the first printer setting in the menu appears. – If the selection is a menu item, the default setting for the menu item appears.
Page 21 Verify that the options you installed are correctly listed under “Installed Features.” If an option you installed is not listed, turn the printer off, unplug the power cord, and reinstall the option. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit.
Page 22: Chapter 6: Using The Print And Hold Function
Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.
Page 23: Accessing Held Jobs From The Operator Panel
Print the job. Be aware, however, that only part of the job may print. • Delete the job. You may want to free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer.
Page 24: Repeat Print
Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
Page 25: Confidential Jobs
PIN from the operator panel and choose to print or delete the job. This ensures that the job does not print until you are there to retrieve it, and no one else using the printer can print the job.
Page 26: Chapter 7: Sending A Job To Print
Adjust the printer settings according to your need. The printer settings available are determined by the application that opens your file. Note: Click Properties or Setup to adjust printer settings not available from the first screen, and then click OK.
Page 27: Chapter 8: Color Correction
The following is an overview of the Color settings and their applications. Auto When your Color Correction is set to Auto, the printer applies different color profiles to each object on the printed page. This setting provides high quality output for text, graphics, images, line art, and charts.
Page 28: Off
When you select Off as your color correction, the printer expects to receive the necessary color correction from your software. Use this setting when you have software that manages its own color correction or if you use another color management tool.
Page 29: Chapter 9: Managing Color
Managing color There are many color management systems on the market today. They range from simple swatchbooks to specially designed and designated color servers. A color management system (CMS) helps you match colors across a number of devices, including scanners, monitors, and printers. A CMS ensures what you see at every step of the publishing process matches the printed output.
Page 30: Popular Color Management Systems
Popular color management systems There are many color management systems for you to choose from. The type of CMS you choose impacts the color quality of your printed output. Choose a CMS that best meets your cost and performance needs. Some popular color management systems are described here. Windows ICM Microsoft Windows 95/98/Me, Windows 2000, and Windows NT support Image Color Management (ICM).
Page 31: Chapter 10: Understanding Color
Understanding color Your printer gives you the power to communicate in color. Color attracts attention, commands respect, and adds value to your printed material or information. Using color increases readership and is read more often than the same material printed in black and white. Color can be used to motivate people and speed the analysis of complex data.
Page 32: Primary Colors
When printed, process black looks like a very dirty or muddy brown. Because of this, your printer has a black toner cartridge to provide you with true black for all your printing needs.
Page 33: Color Difference
Your printer is capable of delivering over 16 million colors. With such a large variety of colors to choose from, you'll probably be able to closely match most of your screen designs. There are, however, colors your printer can produce that are impossible to duplicate on your monitor and there are colors your monitor can display that cannot be duplicated on any printer.
Page 34 As your monitor ages, the colors on the screen also change. Changing the toner cartridges, photodeveloper cartridge, and paper in your printer also has a major impact on the color in your printed document. Always print a new swatch of the colors you plan on using before you invest a lot of time...
Page 35: Chapter 11: Choosing Media
The print quality and feed reliability of your printer and options can vary with the type and size of print media you use. This section provides guidelines for each type of print media. For information on card stock and labels, refer to the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com.
Page 36: Recommended Paper
Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original wrapper until you are ready to use it. This limits the exposure of the paper to moisture changes that can degrade its performance.
Page 37: Unsatisfactory Paper
In some cases, you can adjust registration with your software application to successfully print on these forms. • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Rough-edged or curled papers • Synthetic papers •...
Page 38: Choosing Envelopes
To help avoid jams or poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper you’re using. This information is usually indicated on the paper package. • Do not use paper that you have cut or trimmed yourself. •...
Page 39: Choosing Labels
Have nicked edges or bent corners • Have rough, cockle, or laid finishes Choosing labels The printer can print on many labels designed for use with laser printers. These labels are supplied in letter size and A4 size sheets. When printing on labels: •...
Page 40: Choosing Transparencies
• Avoid using card stock that may release hazardous emissions when heated. For more information, refer to the Card Stock & Label Guide, available on the Lexmark Web site at www.lexmark.com. Choosing transparencies The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used.
Page 41: Chapter 12: Loading Media
Loading media This section provides information about loading media in the input options. Proper paper loading helps prevent paper jams and ensure trouble-free printing. Before loading paper, find the recommended print side of the paper you’re using. This information is usually indicated on the paper package.
Page 42: Chapter 13: Loading The High Capacity Feeder
Loading the high capacity feeder You can attach an optional high capacity feeder to your printer. This can provide an additional input of 3,000 sheets of paper. Note: Do not load any print media other than paper in the high capacity feeder. The high capacity feeder must be properly adjusted for A4 or Letter size paper.
Page 43 Loosen the left and right paper guide thumbscrews. Slide the guides left or right to the correct position for the size paper you are loading (A4 or Letter). Tighten the left and right paper guide thumbscrews.
Page 44 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams. Place the paper against the paper guides with the print side up.
Page 45 Place the paper against the paper guides with the print side up. Repeat step 8 and step 9 until you have filled the tray or loaded the desired quantity. Close the top cover. Make sure the high capacity feeder is pushed completely against the printer.
Page 46: Chapter 14: Loading The Multipurpose Feeder
• Manual bypass feeder—Send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints. Keep in mind the following capacities, paper dimensions, and operating tips when loading the multipurpose feeder.
Page 47: Trouble-Free Printing
To prevent paper jams, do not add or remove paper when there is still paper in the multipurpose feeder. This applies to other types of print media, too. • Never add print media to the multipurpose feeder while the printer is printing from the multipurpose feeder. Doing so may cause a jam. •...
Page 48 Slide the paper width guides to the correct position for the size paper you are loading. Push down the bottom plate until it locks into place.
Page 49 Prepare the print media for loading. – Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface. – Hold transparencies by the edges and avoid touching the print side. Fan the stack of transparencies to prevent jams.
Page 50: Loading Paper And Transparencies
Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self- ARNING stick adhesives. These envelopes may severely damage the printer. Note: If envelopes jam while printing, try reducing the number of envelopes in the multipurpose feeder.
Page 51 Loading letterhead For both simplex (single-sided) and duplex printing on letterhead, place the printed side face up. Continue with step Gently slide the print media into the multipurpose feeder. Note: Forcing the print media may cause it to buckle. Slide the width guides until they lightly rest against the edges of the print media. Do not bend the print media.
Page 52: Closing The Multipurpose Feeder
Select the paper source, size, and type from your software application and select paper size and type from the operator panel. Make sure the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) are set to the correct value for the print media you are loading. (See Paper Size Paper Type Press...
Page 53 Close the multipurpose feeder door.
Page 54: Chapter 15: Output Bins
Output bins Your printer has two output bins: the standard output bin on top of the printer and an exit tray (bin 1). Your printer directs all media except transparencies and envelopes to the standard output bin. Transparencies are automatically directed to the exit tray (bin 1) to reduce curling.
Page 55: Chapter 16: Loading A Paper Tray
Loading a paper tray The printer lets you know when you need to load paper. If a tray has less than 50 sheets of paper, Tray x Low appears on the display, where x corresponds to a paper tray. Open the tray and load paper to remove the message.
Page 56 Squeeze the left guide and slide it to the position for the size paper you are loading. Release the paper guide. Note: The position of the left paper guide tells the printer the size of the paper in the tray. If the left paper guide is in the wrong position, you may experience paper feeding...
Page 57 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Place the paper in the tray, print side down. Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams.
Page 58 Squeeze the front paper guide lever and slide the guide until it lightly touches the stack of paper. Rotate the paper size dial until the size of the paper in the tray is indicated. Note: This setting serves as a visual reminder only; it has no effect on the operation of the printer.
Page 59: Loading Letterhead
Push the tray in. Loading letterhead Loading the multipurpose feeder feeder. Follow the steps in Loading paper, card stock, or labels Loading transparencies Loading the multipurpose feeder feeder. for instructions on loading letterhead in the multipurpose to load transparencies in the tray. for instructions on loading transparencies in the multipurpose...
Page 60: Chapter 17: Using The Heavy Media Tray
Using the heavy media tray The optional heavy media tray replaces tray 1. For instructions on removing and installing tray 1, see Exchanging tray 1. The heavy media tray is specially designed for use with heavier plain paper, glossy paper, transparencies, labels, and card stock. Note: Using the heavy media tray with light paper such as 16–26 lb plain paper may cause jams.
Page 61 Press Menu until you see the type of media you loaded in the heavy media tray, and then press Select. Press Go. The printer returns to the Ready state. Exchanging tray 1 Pull tray 1 out until it stops. Lift the front of tray 1 and pull the tray forward.
Page 62 Lower the front of the tray and pull the tray from the drawer slides. Align the rollers on the side of the paper tray with slots on the left and right drawer slides. Place the drawer rollers into the drawer slides and slide the drawer in until it stops. Note: If the slides move when you are installing the tray, you can hold one slide while you insert the drawer, and then pull the other slide out and over the drawer roller until it stops.
Page 63 Slide the tray in until both tray stops pass the slide stops. Note: You only need to lift the tray high enough for the tray stop to move over the slide stop. If the slides move when you are installing the tray, you can hold one slide while you insert the drawer, and then hold the other slide.
Page 64: Chapter 18: Media Guidelines
Use recommended media (paper, transparencies, envelopes, card stock and labels) for your printer to avoid printing problems. For detailed information about media characteristics, refer to the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com. Brief guidelines for choosing paper and other media follow.
Page 65: Paper
Lexmark Transparency weight is 120 g/m Paper Note: Using low quality paper may result in unsatisfactory performance and may degrade print quality. When printing photographic quality images, use a high-quality laser printer paper. We recommend the following paper for optimum results: Paper Hammermill Laser Print...
Page 66: Transparencies
These transparencies are designed to provide optimal print quality. Using other transparencies designed for laser printers may yield unpredictable results and possibly cause damage to your printer. Transparencies must be able to withstand temperatures of 175°C (347°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Page 67: Labels
When printing on envelopes: • Try a sample of any envelopes before buying large quantities. • Use envelopes made from 90 to 105 g/m – Have excessive curl – Are stuck together – Are damaged – Contain windows, holes, perforations, cutouts, or embossing –...
Page 68: Card Stock
Card stock must be able to withstand temperatures up to 175°C (347°F) without melting or releasing hazardous emissions. For more information on card stock your printer supports, refer to the Card Stock & Label Guide on the drivers CD. Always set the Paper Type to Card Stock when printing on heavier paper. The printer then adjusts the fuser temperature and engine speed to ensure the best print quality.
Page 69: Chapter 19: Tray Linking
Make sure the paper guide is set to the proper position for the paper size you’ve loaded. The position of the paper guide informs the printer of the paper size loaded in the tray. If you want to link the multipurpose feeder to a tray, select the appropriate MP Feeder Size setting from the Paper Size menu.
Page 70: Chapter 20: Tips For Successful Printing
Tips for successful printing Storing paper Properly storing the media helps ensure trouble-free printing. Use the following guidelines: • For best results, store media in an environment where the temperature is approximately 21 ° F) and the relative humidity is 40%. •...
Page 71: Chapter 21: Determining Supply Status
Determining supply status Print the menu settings page to check the status of printer supply items. See settings page for detailed instructions. One or two pages print depending on the number of menu settings you have. Look for “Supplies Menu”...
Page 72: Chapter 22: Cleaning The Leds
Cleaning the LEDs If you are experiencing print quality problems such as voids, light streaks, or light print, you may need to clean the LEDs inside the top cover. Note: For instructions on opening the top cover, see Complete the steps to open the top cover. Remove all toner cartridges.
Page 73 Reinstall all toner cartridges. See CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. Close the top cover and the front door.
Page 74: Chapter 23: Closing The Top Cover
Closing the top cover CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. Place both hands on the top cover as shown.
Page 75 Rotate the top cover locking lever to the right. Note: If you cannot rotate the locking lever, the cover is not fully closed. Open the top cover and press down firmly until the top cover clicks into place. Close the front door.
Page 76: Chapter 24: Conserving Supplies
Menu Duplex in the Finishing Menu Paper and Use your software specialty media application or printer driver to send a Verify Print job. Use Held Jobs in the Job Menu to access your Verify Print job. What the setting does Lets you adjust the amount of toner released on a sheet of paper.
Page 77: Chapter 25: Replacing A Photodeveloper
Replacing a photodeveloper Your printer monitors the life of your photodevelopers. When a photodeveloper reaches the end of its life, the printer displays 84 Black Photo Dev Exhausted or 84 Color Photo Devs Exhausted. This message indicates it is time to replace one or more specified photodevelopers. For best print quality, make sure you replace the fuser when the printer displays 84 Black Photo Dev Life Warning or 84 Color Photo Dev Life Warning.
Page 78 Pull the waste toner arm away from the photodeveloper. Use the tab to pull the photodeveloper approximately halfway out of the printer. Some force is initially required to pull the photodeveloper past the locking spring. Grasp the photodeveloper handle and continue to pull the photodeveloper out.
Page 79 Installing a photodeveloper Note: Your printer has four color-coded photodevelopers. Each photodeveloper has its own color-coded position. Remove the replacement photodeveloper from the packing material. Note: The photodeveloper has a cover over the green developer film. Do not remove the cover until you begin installing the photodeveloper.
Page 80 Align the photodeveloper with the slot under the matching color label. While holding the photodeveloper with the left hand and the photodeveloper cover with the right hand slide the photodeveloper into the slot until it is fully seated. As the photodeveloper slides in, slide off the photodeveloper cover. Photodeveloper cover...
Page 81 Removing a photodeveloper install additional photodevelopers. CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. Close the top cover and the front door.
Page 82: Chapter 26: Replacing Supplies
Replacing the transfer belt Replacing a toner cartridge The printer calculates and stores information on the number of images that have been printed. When a count for a supply nears the end of the supplies life, the Supplies status message appears on the second line of the display to remind you there are supplies that need attention.
Page 83 The printer displays Low, Empty, Life Warning, or Exhausted. To prevent damage to your printer or its components, some supply items do not allow the printer to operate when the item is exhausted. When this occurs, you must install the appropriate new supplies...
Page 84: Chapter 27: Replacing The Fuser
Replacing the fuser Your printer monitors the life of your fuser. When the fuser reaches the end of its life, the printer displays 80 Fuser Exhausted. This message indicates it is time for you to replace the fuser. For best print quality, make sure you replace the fuser when the printer displays 80 Fuser Life Warning.
Page 85 Turn off or unplug any optional devices connected to the printer. Do not touch, drop, or place anything on the transfer belt. Touching the surface of ARNING the transfer belt or placing items on it may cause damage. Complete the steps to open the top cover.
Page 86 Lift the fuser pressure release lever up. Removing or replacing the fuser while the fuser pressure release lever is in the ARNING down position will damage the lever. CAUTION: The fuser may be hot! Allow the fuser to cool before touching. Grasp the fuser handles and press both fuser release buttons.
Page 87: Installing The Fuser
Lift the fuser up and out. Note: Do not discard the old fuser at this time. The oil coating roll will be installed in the new fuser. Installing the fuser Remove the replacement fuser from the packing material, and remove any packing material from the fuser.
Page 88 Align the new fuser with the opening in the printer. Lower the fuser until it snaps into place. Remove the oil coating roll from the old fuser.
Page 89 CAUTION: The oil coating roll may be hot! Allow the oil coating roll to cool before touching. Pull up on the locking tab to unlock the oil coating roll. Oil coating roll Slide out the oil coating roll. Hold the oil coating roll by the top, as indicated by the dark areas in the illustration. Note: The underside of the oil coating roll may be covered with oil.
Page 90 CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. Close the top cover and the front door.
Page 91 Press to reset the fuser counter. Note: If you replaced the fuser after receiving the 80 Belt/Fuser Life Warning message or the 80 Belt/Fuser Exhausted message, see transfer belt For instructions about replacing other supply items, click one of the following headings: Replacing a photodeveloper Replacing a toner cartridge Replacing the transfer belt...
Page 92: Chapter 28: Replacing The Oil Coating Roll
Replacing the oil coating roll Your printer monitors the life of your oil coating roll. When the oil coating roll reaches the end of its life, the printer displays 85 Coating Roll Exhausted. This message indicates that you must replace the oil coating roll to continue printing.
Page 93 Complete the steps to open the top cover. CAUTION: The oil coating roll may be hot! Allow the oil coating roll to cool before touching. Pull up on the locking tab to unlock the oil coating roll. Oil coating roll Oil coating roll Transfer belt Locking tab...
Page 94 Slide the oil coating roll out of the fuser. Hold the oil coating roll by the top, as indicated by the dark areas in the illustration. Remove packing material from the new oil coating roll. Hold here...
Page 95 CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. Close the top cover and the front door.
Page 96 Turn the printer on. For instructions about replacing other supply items, click one of the following headings: Replacing a toner cartridge Replacing the fuser Replacing the transfer belt Replacing a photodeveloper...
Page 97: Chapter 29: Replacing The Transfer Belt
Replacing the transfer belt Your printer monitors the life of your transfer belt. When the transfer belt reaches the end of its life, the printer displays 80 Belt Exhausted. This message indicates it is time for you to replace the transfer belt.
Page 98 Do not touch, drop, or place anything on the transfer belt. Touching the surface of ARNING the transfer belt or placing items on it may cause damage. Complete the steps to open the top cover. CAUTION: The inside of the printer may be hot! Allow the printer to cool before touching. page Transfer belt...
Page 99 Loosen the thumbscrews on each side of the transfer belt cover. Lift and remove the transfer belt cover.
Page 100 Loosen the thumbscrews on each side of the transfer belt. Pull the transfer belt out.
Page 101 Installing the transfer belt Remove the replacement transfer belt from the packing material. Align the transfer belt with the opening in the printer.
Page 102 Slide the transfer belt in until it is fully seated. Tighten the transfer belt thumbscrews.
Page 103 Align and place the transfer belt cover as shown. Tighten the transfer belt cover thumbscrews. Do not touch, drop, or place anything on the transfer belt. Touching the surface of ARNING the transfer belt or placing items on it may cause damage.
Page 104 CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. Close the top cover and the front door.
Page 105 Press Select to enter the value and continue to the next value. After you have entered values for each alignment setting, the transfer belt should be aligned and the printer ready to print. Note: If you replaced the transfer belt after receiving the 80 Belt/Fuser...
Page 106: Chapter 30: Replacing A Toner Cartridge
Replacing a toner cartridge Your printer monitors the toner level of your toner cartridges. When the toner is getting low, the printer displays 88 <color> Toner Low. This message indicates it is time for you to replace one or more specified toner cartridges.
Page 107 Removing a toner cartridge Note: If you need instructions on how to open the top cover, see Do not touch, drop, or place anything on the transfer belt. Touching the surface of ARNING the transfer belt or placing items on it may cause damage. Complete the steps to open the top cover.
Page 108: Installing A Toner Cartridge
Pull the toner cartridge approximately halfway out of the printer. Grasp the toner cartridge handle and continue to pull the toner cartridge out. Installing a toner cartridge Remove the replacement toner cartridge from the packing material. Gently shake the toner cartridge to distribute the toner evenly.
Page 109 Remove the shipping tape and any additional packing material. Align the toner cartridge with its slot in the printer. The toner cartridge is placed to the right of the corresponding colored label. Colored label...
Page 110 Removing a toner cartridge install additional toner cartridges. CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. step 2 through Installing a toner cartridge...
Page 111 Close the top cover and the front door. Note: If you need instructions on how to close the top cover, see Closing the top cover. For instructions about replacing other supply items, click one of the following headings: Replacing a photodeveloper Replacing the fuser Replacing the transfer belt Replacing the oil coating roll...
Page 112: Chapter 31: Opening The Top Cover
Opening the top cover To access the printer supplies and some of the paper jam areas, open the top cover: Open the front door. Rotate the top cover locking lever to the left.
Page 113 Push up on the right top cover locking button and lift at the points shown below. Lift the top cover until it stops. For information about replacing an individual supply item or paper jams, click one of the following headings: Replacing a toner cartridge Replacing a photodeveloper Replacing the fuser...
Page 114: Chapter 32: Storing Supplies
Storing supplies Store supplies in their original packaging until you are ready to install them. Do not store supplies in: • Temperatures greater than 43°C (110°F) • An environment with extreme changes in humidity or temperature • Direct sunlight • Dusty places •...
Page 115: Chapter 33: Resetting The Maintenance Counter
Resetting the maintenance counter After replacing the fuser or transfer belt, you must reset the maintenance counter. If the message Did you replace Fuser? or Did you replace Belt? appears, press Otherwise, use the following steps to reset the fuser or transfer belt counter. Note: Although the fuser is shown, the same procedure is used to clear the transfer belt.
Page 116 Press until Fuser appears on the second line of the display. Menu REPLACE SUPPLIES Fuser Press to open the Fuser menu item. Select Press until =Replaced appears on the second line of the display. Menu Fuser =Replaced Press to reset the fuser counter to zero. Select Press Return...
Page 117: Chapter 34: Removing Memory And Network Options
Unplug the power cord. Disconnect the parallel or Ethernet cable from the printer. If you have any other devices connected to the printer, turn them off as well and unplug any cables going to the printer. Removing the system board access cover You must remove the system board access cover to install memory cards, a firmware card, a hard disk, or an option card.
Page 118: Locating Memory And Network Options
Slide the cover up and away from the printer. The system board access cover must be replaced before operating the printer. ARNING Screws Locating memory and network options Use the following illustration to locate the connector for the card you want to remove.
Page 119: Removing A Memory Card
Complete the following steps if you need to remove a memory card. Otherwise, go to system board access cover. Make sure the printer is turned off and the power cord is unplugged. Follow the steps for Removing the system board access cover Memory cards are easily damaged by static electricity.
Page 120: Removing An Option Card
Removing an option card You need a number 2 Phillips screwdriver to remove an option card. Make sure the printer is turned off and the power cord is unplugged. Complete the steps for Option cards are easily damaged by static electricity. Touch something metal such ARNING as the printer frame before you touch an option card.
Page 121: Removing A Firmware Card
Removing a firmware card Make sure the printer is turned off and the power cord is unplugged. Complete the steps for Firmware cards are easily damaged by static electricity. Touch something metal ARNING such as the printer frame before you touch a firmware card.
Page 122: Removing A Hard Disk
If you removed an option card to access the firmware card, reinstall the option card. Removing a hard disk Make sure the printer is turned off and the power cord is unplugged. Complete the steps for Hard disks are easily damaged by static electricity. Touch something metal such as ARNING the printer frame before you touch a hard disk.
Page 123 Flip the hard disk over, and then unplug the ribbon cable connector from the connector on the system board. Remove the ribbon cable from the hard disk. Place the hard disk in the original packaging. If you do not have the original packaging, wrap the parts in paper and store them in a box.
Page 124: Installing The System Board Access Cover
After you have removed the options, complete the following steps to install the cover and system board. You need a number 2 Phillips screwdriver to install the cover. Make sure the printer is off and unplugged. Align the holes on the access cover with the screws.
Page 125 Place the cover against the printer and slide it down. Tighten the eight screws. Connect the printer cables and power cord, and turn the printer on. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit.
Page 126: Chapter 35: Removing An Optional Drawer
Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit. Disconnect the parallel or Ethernet cable from the printer. If you have any other devices connected to the printer, turn them off and unplug any cables going to the printer. CAUTION: This printer weighs 69.9 kg (154 Ib) and requires four people to lift.
Page 127 Lift the optional drawer.
Page 128: Chapter 36: Removing The Duplex Unit
Removing the duplex unit Turn the printer off. Open the duplex unit door.
Page 129 Loosen the thumbscrews securing the duplex unit. Slide the duplex unit out.
Page 130 Close the duplex unit door.
Page 131: Chapter 37: Removing The High Capacity Feeder
Unplug the high capacity feeder power cord from the electrical outlet. Disconnect the interface cable from the side of the high capacity feeder. Roll the high capacity feeder away from the printer. Remove the high capacity feeder from the guide rail.
Page 132 Raise the guide rail and pull it away from the docking frame. Remove the wrench from the holder in the high capacity feeder.
Page 133 Remove the four screws securing the docking frame. Insert the two side covers into the screw holes on the optional drawer until they snap into place.
Page 134: Chapter 38: Recycling Used Supplies
If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information. Lexmark does not recommend refilling used toner cartridges or purchasing refilled ARNING cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do.
Page 135: Chapter 39: Ordering Supplies
When the 80 Fuser Life Warning message appears on the display, you should order a new fuser. Use P/N 56P9900 to order a fuser for a 120 V printer. Use P/N 56P9901 to order a fuser for a 230 V printer.
Page 136: Ordering A Toner Cartridge
Ordering a toner cartridge When the 88 <color> Toner Low message appears on the display, you should order a new toner cartridge. You can continue to print after the 88 <color> Toner Low message appears for a few hundred pages until the print fades or no longer prints satisfactorily, or until the 88 <color> Toner Empty message appears, at which time you must replace the toner cartridge to continue printing.
Page 137: Chapter 40: Calling For Service
When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need your printer model type and serial number. Refer to the label on the inside of the front cover for this information.
Page 138: Chapter 41: Contacting Lexmark Customer Service On The Web
Knowledge Base. You can also contact the Customer Support Center (CSC) by e-mail. When you contact the Lexmark CSC, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
Page 139: Chapter 42: Solving Display Problems
Problem Action Operator panel displays only • Turn the printer off, wait about 10 seconds, and turn the printer on. diamonds or is blank. • Performing Self Test appears on the operator panel. When the test is Menu settings changed from...
Page 140: Chapter 43: Solving Network Printing Problems
Solving network printing problems If a job did not print or incorrect characters printed, verify that the Lexmark internal print server or external print server is set up properly and the network cable is connected. Note: Refer to the drivers CD for more details.
Page 141: Chapter 44: Checking An Unresponsive Printer
• Your printer driver settings are correct. Once you’ve checked each of these, turn the printer off, wait about 10 seconds, and turn the printer back on. This often fixes the problem. Note: If a message appears on the operator panel display, see messages for more information.
Page 142: Chapter 45: Solving Printing Problems
Verify you are using the correct printer driver. Make sure the parallel, serial, ethernet, or USB cable is firmly plugged in at the back of the printer. Make sure you are using the correct cable. Use IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft).
Page 143 Action Increase the Print Timeout value in the If you just turned the printer on or the printer has been idle for a period of time, print on paper before trying to print on transparencies. Disabling Power Saver may also prevent transparencies from jamming after the printer has been idle.
Page 144 Printer does not duplex pages. Action Check the Paper Type setting in the Paper Menu from the printer operator panel and in the printer driver. • Make sure Duplex is selected in either the Finishing Menu or the application you are printing from.
Page 145: Chapter 46: Solving Print Quality Problems
Solving print quality problems Problem Print is too light, or printed images or characters have voids or dropouts. Colored lines, streaks, or smudges appear on the printed page, or print appears blurred or unclear. Toner specks appear on the page. Action Make sure you’re using recommended paper or other media.
Page 146 Problem Toner covers the background of the page. The page has 100% coverage of one color. Light lines or streaks appear on the printed page. The page is blank or one of the colors is missing. Toner smears or rubs off the page.
Page 147 • Meter envelopes or use precanceled stamps. • Place envelopes in trays and deliver to the post office; do not drop envelopes into mailboxes. Make sure you’re using recommended Lexmark transparencies. See Transparencies. Make sure you’re loading transparencies properly. See transparencies When printing transparencies, always set the Paper Type to Transparency.
Page 148: Chapter 47: Clearing Paper Jams
To resolve the paper jam messages, you must clear the jammed area and then press message and resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
Page 149: 200 Paper Jam
Check Area D Check Area E Note: If there is a paper jam when you turn the printer on, the second line of the 200 Paper Jam message will be blank. To resolve the message, you must clear all paper from the paper path.
Page 150 Remove any paper on the transfer belt. If the paper source was the multipurpose feeder, check the area between the multipurpose feeder and the transfer belt. Do not use any pointed objects to remove the paper. This could cause permanent ARNING damage to the transfer belt.
Page 151 Slowly pull the paper out of the fuser toward the inside of the printer. Rotate the fuser pressure release lever down. Note: The top cover will not close until the lever is in the down position. Check the top cover for additional jams.
Page 152 Close the top cover and the front door. Note: If you need instructions on how to close the top cover, see Open the jam access door on the left side of the printer. Remove any paper inside the printer. Closing the top...
Page 153 Jams that cause a Check Area C message require opening the duplex jam access door. If you are printing on small paper, the following steps may not clear the jam. See from the duplex unit. Open the duplex jam access door on the right side of the printer. Remove the jam. Removing small size paper...
Page 154 If the paper jam message continues, check and clear all paper from the paper path. Check Area D This message indicates a paper jam in the duplex unit area. To clear area D: Open the duplex jam access door on the right side of the printer. Gently pull out the duplex unit.
Page 155 Turn the paper forwarding dial counterclockwise. If the paper advances out of the duplex unit, remove the jam and go to does not advance, go to step Open the duplex unit covers. Remove the jam. step step 7. If the paper...
Page 156 Close the duplex unit covers. Push the duplex unit until it stops. Close the access door. Press If the paper jam message continues, check and clear all paper from the paper path.
Page 157 Removing small size paper from the duplex unit When printing on both sides of A5 or other small size paper, you may need to partially remove the duplex unit to clear the jam. Turn off the printer. Open the duplex unit door.
Page 158 Loosen the two screws shown. Pull out the duplex unit far enough to see the duplex unit inlet.
Page 159 Remove jam from the duplex unit inlet. Slide the duplex unit in. Align the thumbscrews on the duplex unit with the holes in the printer. Tighten the thumbscrews to secure the duplex unit.
Page 160 This message indicates a jam in the top, middle, or bottom optional drawer paper path area. Note: If you have a high capacity feeder, pull the feeder away from the printer. Open the jam access door on the top optional drawer.
Page 161 Remove the jam. Close the jam access door. Open the jam access door on the middle optional drawer. Remove the jam. Close the jam access door.
Page 162 Open the jam access door on the bottom optional drawer. Remove the jam. Close the jam access door. Press If the paper jam message continues, check and clear all paper from the paper path.
Page 163 Check Area F Pull the high capacity feeder away from the printer. Open the jam access door on the top optional drawer.
Page 164 Remove any jams. Close the jam access door. Slide the high capacity feeder until the feeder locks to the docking frame. When the feeder is in the correct position, you hear a click. Press If the paper jam message continues, check and clear all paper from the paper path.
Page 165: 240 Paper Jam
240 Paper Jam Check MP Feeder Slowly pull the jam straight out of the multipurpose feeder. If the paper will not come out, proceed with step 2. Open the top cover. Note: If you need instructions on how to open the top cover, see Remove the paper on the transfer belt.
Page 166: 24 Paper Jam
Press 24<x> Paper Jam Check Tray <x> Jams in five areas result in a 24<x> Paper Jam message, where x represents the tray number where the jam has occurred. Paper jam messages 241–244 indicate a jam has occurred in one of the paper trays.
Page 167 Push down on the remaining paper in the tray until the bottom plate clicks into place. Close the tray. Press If the paper jam message continues, check and clear all paper from the paper path.
Page 168 A 249 Paper Jam Check Tray <x> message indicates a jam has occurred in the high capacity feeder. Note: If you have an optional printer cabinet, the high capacity feeder will be identified as tray 3. Open the top cover.
Page 169 Close the top cover. Press...
Page 170: Chapter 48: Resolving Other Problems And Questions
If your printer is configured with a serial port, or you have installed an optional interface card, refer to the Setup Guide. Refer to the Technical Reference available on the Lexmark Web site at www.lexmark.com. Make sure the Print Mode menu item is not set to Black and White.
Page 171 Make sure exit tray is fully open. To clear the paper jam messages, you must press message continues, remove all paper from the paper path. Check both inside the printer as well as the paper source you were using. Close all doors and press . See Clearing paper jams Set Jam Recovery to Auto or to On in the Setup Menu.
Page 172: Chapter 49: Configuring Printer Alerts
Using MarkVision Professional MarkVision™ Professional, Lexmark’s network printer management utility, indicates when it is time to replace supplies and points out actual or potential problems. When a printer needs attention, it alerts the network administrator with a detailed graphic of the printer showing the cause for the alert (for example, an empty paper tray).
Page 173: Chapter 50: Disabling Operator Panel Menus
Disabling operator panel menus To disable the operator panel menus so that changes cannot be made to the printer default settings: Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to the Print and Hold function.
Page 174: Chapter 51: Understanding Fonts
Understanding fonts Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages.
Page 175 PCL 6 emulation ITC Bookman Demi Italic Clarendon Condensed Bold Coronet CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Helvetica Light Helvetica Light Oblique Helvetica Black...
Page 176 PCL 6 emulation Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Marigold Century Schoolbook Roman Century Schoolbook Italic Century Schoolbook Bold Century Schoolbook Bold Italic Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic SymbolPS Symbol Times Roman Times Italic...
Page 177 PCL 6 emulation Wingdings ITC Zapf Chancery Medium Italic ITC Zapf Dingbats PostScript 3 emulation Wingdings-Regular ZapfChancery-MediumItalic ZapfDingbats Univers-Extended Univers-ExtendedObl Univers-BoldExt Univers-BoldExtObl Univers-Light Univers-LightOblique Clarendon Clarendon-Light Clarendon-Bold Helvetica-Condensed Helvetica-Condensed-Bold Helvetica-Condensed-BoldObl Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa-Recut...
Page 178 PCL 6 emulation PostScript 3 emulation Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC Eurostile Eurostile-Bold Eurostile-ExtendedTwo Eurostile-BoldExtendedTwo GillSans GillSans-Italic GillSans-Bold GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique...
Page 179: Symbol Sets
The symbol set encoding also defines which character will print for each key on the keyboard (or more specifically, for each code point). Some applications require different characters at some code points. To support multiple applications and languages, your printer has 83 symbol sets for the resident PCL 6 emulation fonts.
Page 180 FontVision Also included on the CD is the FontVision™ Management utility and screen fonts to match the resident scalable fonts. An additional 48 TrueType fonts are available on the Lexmark Web site when you register the printer. PC-860 Portugal...
Page 181: Chapter 52: Managing Memory
SDRAM DIMM memory cards in any memory combination to suit your needs; however, the maximum amount of memory your printer can use is 512MB. Note: Memory options designed for other Lexmark laser printers may not work with your printer. Lexmark offers three memory options for your printer: 64MB, 128MB and 256MB. For memory installation instructions, refer to the Setup Guide.
Page 182: Flash Memory
The size of the input buffers varies with the amount of memory installed in the printer. The following table lists the default size of the input buffers for each interface. If your printer is not using a particular interface, the allocated memory is reserved for job processing.
Page 183: Hard Disk
You can partition a portion of the hard disk for job buffering. In some cases, spooling jobs to a disk may decrease the time required for the printer to accept the print job data from the application. The job also remains stored on the disk until the entire job prints.
Page 184: Managing Resources Downloaded To Flash Or Disk
• Downloading resources • Deleting files • Moving files from one storage device to the other on the same printer or from one printer to another printer • Printing a directory listing the resources stored on a device • Read/write and write passwords to protect resources stored on flash memory or hard disk, or...
Page 185: Chapter 53: Printer Specifications
Printer specifications Dimensions Dimension C910 Height 497 mm (19.6 in.) Width 695 mm (27.4 in.) Depth 655 mm (25.8 in.) Weight 80.5 kg (177.1 lb) Includes cartridges C910n C910dn 626 mm (24.6 in.) 626 mm (24.6 in.) 695 mm (27.4 in.) 695 mm (27.4 in.)
Page 186: Chapter 54: Restoring Factory Default Settings
No other button actions are available on the operator panel while Restoring Factory Defaults appears. – All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the optional hard disk are unaffected.) –...
Page 187: Chapter 55: Printing Sample Fonts
The message Printing Font List remains on the display until all pages print. The printer returns to the Ready message after the font sample list prints. Refer to the Technical Reference on Lexmark’s Web site for more information about font and symbol set support.
Page 188: Chapter 56: Understanding Printer Messages
The operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
Page 189 Activating Menu Changes Bin <x> Full Busy Canceling Fax Canceling Job Change <x> Check <device> Connection Clearing Job Accounting Stat Close Front Door Close Side Door Close Top Door Close Tray <x> Top Cover Copying Defragmenting Delete All Jobs Deleting Jobs Disabling Menus Disk Corrupted.
Page 190 Programming Error P<x> Queuing and Deleting Jobs Queuing Jobs Ready Ready Hex Remove Paper <specified bin> Resetting Maint Cnt Value Resetting the Printer Restore Held Jobs. Go/Stop? Restoring Factory Defaults Restoring Held Jobs Serial <x> Std Bin Full Supplies Tray <x> Empty Tray <x>...
Page 191 35 Res Save Off Deficient Memory 37 Insufficient Collation Area 37 Insufficient Defrag Memory 37 Insufficient Memory 38 Memory Full 39 Complex Page 4<x> Unsupported Firmware Card 40 Tray <x> Size Sense Error 41 Open Bin 1 Exit Tray 51 Defective Flash 52 Flash Full 53 Unformatted Flash 54 Network <x>...
Page 192 • Press to open the Job Menu and cancel the current job. Menu Canceling Fax What this message means: The printer is processing a request to cancel a fax job. What you can do: Wait for the message to clear.
Page 193: Canceling Job
Reestablish communication by removing the specified device and reattaching it to the printer. • Press to clear the message and continue printing. • If a hardware failure, turn the printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service.
Page 194 Clearing Job Accounting Stat What this message means: The printer is deleting all job statistics stored on the hard disk. What you can do: Wait for the message to clear. Close Front Door What this message means: The printer front door is open.
Page 195: Close Tray Top Cover
What you can do: Wait for the message to clear. Defragmenting What this message means: The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. What you can do: Wait for the message to clear.
Page 196: Deleting Jobs
The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear. Note: While the menus are disabled, you cannot change the printer settings from the operator panel. See also: Disabling operator panel menus Disk Corrupted.
Page 197 What this message means: The printer is attempting to recover the hard disk. Disk recovery takes place in five phases; the second line on the operator panel display shows the percent complete of the current phase. What you can do: Wait for the message to clear.
Page 198 =___ What this message means: The printer is waiting for you to enter your four-digit personal identification number (PIN). What you can do: Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidential job to the printer.
Page 199: Formatting Disk Yyy
Formatting Disk yyy% What this message means: The printer is formatting the hard disk. When formatting takes longer than usual, the second line of the display shows the percent complete. What you can do: Wait for the message to clear.
Page 200: Held Jobs May Be Lost
What you can do: • Press to clear the message and continue printing. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job. • Press to clear the message without deleting any held jobs.
Page 201 Invalid Network <x> Code What this message means: The code in an internal print server is not valid. The printer cannot receive and process jobs until valid code is programmed into the internal print server. What you can do: Download valid code to the printer internal print server.
Page 202: Load
Select the input sources. If the printer finds a tray that has paper of the correct type and size, it feeds paper from that tray. If the printer cannot find a tray with the correct paper type and size, it prints on the paper installed in the default input source.

Page 203 You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print. If you need access to the printer menus, contact your network administrator.
Page 204 A parallel interface is the active communication link. Performing Self Test What this message means: The printer is running the series of start-up tests it performs after it is turned on. What you can do: Wait for the message to clear. Stop...
Page 205 Ready message. Print Jobs on Disk What this message means: Jobs that were spooled to the hard disk before the printer was last turned off have not yet printed. What you can do: • Press to print the jobs.
Page 206 Replacing the transfer Printing Directory List What this message means: The printer is processing or printing a directory of all files stored in flash memory or on a hard disk. What you can do: Wait for the message to clear.
Page 207 Printing Job Accounting Stat What this message means: The printer is processing or printing all job accounting statistics stored on the hard disk. What you can do: Wait for the message to clear. See also: Job Acct Stat Printing Menu...
Page 208 ARNING Programming Disk What this message means: The printer is storing resources, such as fonts or macros, on the hard disk. What you can do: Wait for the message to clear. Do not turn the printer off while this message is displayed.
Page 209 No firmware card is installed. Queuing and Deleting Jobs What this message means: The printer is deleting one or more held jobs and sending one or more jobs to print. What you can do: Wait for the message to clear. See also:...
Page 210 The printer is in Hex Trace mode and is ready to receive and process print jobs. What you can do: • Send a job to print. All data sent to the printer is printed in hexadecimal and character representation. Control strings are printed, not executed. •...
Page 211: Resetting The Printer
See also: Changing printer settings Restore Held Jobs. Go/Stop? What this message means: Someone reset the printer or turned it on, and the printer detects Print and Hold jobs stored on the hard disk. What you can do: • Press .
Page 212: Restoring Factory Defaults
Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory default setting except the Display Language setting in the Setup Menu, and all settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, USB Menu, and Fax Menu.
Page 213: Std Bin Full
Remove the stack of paper in the bin to clear the message. Supplies What this message means: At least one of the printer supplies requires attention. For example, you may have a toner cartridge that is low on toner. What you can do: Press to open the Supplies Menu and identify which supply item needs replacing.
Page 214: Tray Low
What you can do: • Press Go to clear the message. • Format the disk. Note: Disk operations are not allowed until the disk is formatted. USB <x> What this message means: The printer is processing data through the specified USB port.
Page 215: Emul Error Load Emul Option
Waiting What this message means: The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data. What you can do: • Press to print the contents of the buffer.
Page 216: Coating Roll Missing
Correctly install the color print units to clear the message and continue printing. See also: Replacing a toner cartridge; 32 Unsupported <color> Cartridge What this message means: The printer detects an unsupported toner cartridge. What you can do: • Replace the unsupported toner cartridge. Replacing a photodeveloper...
Page 217: Tray Config Error
34 Short Paper What this message means: The printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. What you can do: •...
Page 218: Insufficient Collation Area
37 Insufficient Collation Area What this message means: The printer memory (or hard disk, if installed) does not have the free space necessary to collate the print job. What you can do: • Press to print the portion of the job already stored and begin collating the rest of the job.
Page 219: Insufficient Memory
What you can do: • Press to clear the message and continue the current print job. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job.
Page 220: Complex Page
The printer detects an unsupported version of firmware on the installed firmware card. What you can do: • Turn the printer off, and then press and hold Go while turning it on. The printer reads the code on the system card and bypasses the code on the firmware card. •...
Page 221: Tray Size Sense Error
41 Open Bin 1 Exit Tray What this message means: The printer wants to send paper to the Bin 1 output tray, but the tray is closed. What you can do: • Open Bin 1 to clear the message and continue printing.
Page 222: Flash Full
54 Serial Option <x> Error What this message means: The printer has detected a serial interface error on a serial port. What you can do: • Make sure the serial link is set up correctly and you are using the appropriate cable.
Page 223: Serial Port Disabled
The printer erases any reference to the ENA and then resets. 56 Serial Port <x> Disabled What this message means: Data has been sent to the printer through a serial port, but the serial port is disabled. What you can do: • Press to clear the message.
Page 224 56 Parallel Port <x> Disabled What this message means: Data has been sent to the printer through a parallel port, but the parallel port is disabled. What you can do: • Press to clear the message. The printer discards any data received through the parallel port.
Page 225: Too Many Bins Attached
Too many hard disks are installed. The printer only supports one hard disk at a time. What you can do: Turn off and unplug the printer. Remove the excess hard disks. Plug in the printer and turn it Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit.
Page 226: Too Many Flash Options
Too many flash memory options are installed. What you can do: Turn off and unplug the printer. Remove the excess flash memory. Plug in the printer and turn it on. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit.
Page 227: Defective Disk
See also: Setup Guide 62 Disk Full What this message means: There is not enough memory on the hard disk to store the data sent to the printer. What you can do: • Press to clear the message and continue processing. Any information not previously stored on the hard disk is deleted.
Page 228 64 Unsupported Disk Format What this message means: The printer detects an unsupported disk format. What you can do: • Press Go to clear the message. • Format the disk. Note: Disk operations are not allowed until the disk is formatted.
Page 229: Belt/Fuser Life Warning
80 Belt/Fuser Life Warning What this message means: The transfer belt and fuser are nearing their end of life. If you do not have a transfer belt and fuser on hand, order them now. You can print approximately 500 pages before the 80 Belt/ Fuser Exhausted message appears.
Page 230: Fuser Exhausted
80 Fuser Exhausted What this message means: The fuser has reached its end of life. What you can do: • Replace the fuser. See also: Replacing the fuser 80 Fuser Life Warning What this message means: The fuser is nearing its end of life. If you do not have a fuser on hand, order one now. You can print approximately 500 pages before the 80 Fuser Exhausted message appears.
Page 231 Replacing a photodeveloper 84 Black Photo Dev Abnormal What this message means: The printer has detected an abnormal black photodeveloper. What you can do: Install a new black photodeveloper to clear the message and continue printing. See also: Replacing a photodeveloper...
Page 232: Black Photo Dev Exhausted
84 Black Photo Dev Exhausted What this message means: The black photodeveloper has reached its end of life. What you can do: • Replace the black photodeveloper. included in the black photodeveloper kit. • If the print quality is still acceptable and you do not want to replace the photodeveloper yet, press to clear the message and continue printing.
Page 233: Color Photo Dev Abnormal
84 Color Photo Dev Abnormal What this message means: The printer has detected an abnormal color photodeveloper. What you can do: Install a new color photodeveloper to clear the message and continue printing. See also: Replacing a photodeveloper 84 Color Photo...
Page 234: Color Photo Dev Life Warning
84 Color Photo Dev Life Warning What this message means: The color photodevelopers are nearing the end of their lives. If you do not have a new color photodeveloper kit, order one now. You can print approximately 100 pages before the 84 Color Photo Devs Exhausted message appears.
Page 235: Coating Roll Life Warning
Replacing the oil coating roll 88 <color> Toner Empty What this message means: The printer has ceased operating because the specified toner cartridge is empty. You cannot print until you replace the specified toner cartridge. What you can do: Install a new toner cartridge.
Page 236 88 <color> Toner What this message means: The printer has detected that the toner supply in the specified cartridge is low. If you do not have the specified toner cartridge, order one now. You can print approximately 250 more pages before the cartridge becomes empty.
Page 237: Chapter 57: Using Printer Menus
Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here for a one-page overview of all the menus and their menu items.
Page 238 A4 Width Advanced Status Alarm Control Assign Type/Bin Auto Continue Auto CR after LF Auto LF after CR Baud Belt Black Photo Dev Blank Pages Cancel Fax Coating Roll Collation Color Photo Dev Color Samples <color> Toner Color Correction Color Menu Confidential Job Configure Bins Configure MP...
Page 239 Job Accounting Job Buffering Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu Job Menu Lines per Page LocalTalk Addr LocalTalk Buffer LocalTalk Menu LocalTalk Name LocalTalk Port LocalTalk Zone Mac Binary PS Network Menu Parallel Menu USB Menu Manual Color Max Baud Rate...
Page 240 Power Saver Print Alignment Print Directory Print Fonts Print Menus Print Mode Print Net <x> Setup Print PS Error Print Timeout Printer Language Printer Usage Protocol PS SmartSwitch Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu...
Page 241: Chapter 58: Color Menu
Applies color correction to approximate the colors on a computer display. Note: Due to the differences between additive and subtractive colors, certain colors that appear on your monitor are impossible to duplicate on your printer. • Print Mode • Toner Darkness...
Page 242 Manual Color Purpose: To let users customize color correction output from the operator panel. Values: RGB Image Vivid: Applies a color correction algorithm that produces brighter, more saturated colors. May be selected for all incoming color formats. sRGB Display*: Applies color correction to produce output that approximates the colors displayed on a computer monitor.
Page 243 Print Mode Purpose: To determine whether images are printed in a monochrome grayscale or in color. Values: Color* Black & White Toner Darkness Purpose: To lighten or darken text images, or conserve toner. Values: 1–4 (4*) Select a lower value for lighter grayscale images. Select a higher value for darker grayscale images. Select a value of less than 4 to conserve toner.
Page 244: Chapter 59: Finishing Menu
Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Collation • Copies • Duplex • Duplex Bind • Multipage Border Note: Values marked by an asterisk (*) are the factory default settings.
Page 245 Prints entire job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 2, page 3, page 1, page 2, page 3.
Page 246: Duplex Bind
Duplex Bind Purpose: To define the way to bind duplexed pages, and how the printing on the back of the sheet (even- numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). Values: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 247 Multipage Order Purpose: To determine the positioning of multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation. For example, if you select 4-Up multipage printing and portrait orientation, the results differ depending on the Multipage Order value you select: Horizontal Order Vertical Order...
Page 248 Purpose: To determine the orientation of a multipage sheet. Values: Auto* Lets the printer choose between portrait and landscape orientation. Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait).
Page 249: Separator Sheets
Separator Sheets Purpose: To insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job. Values: None* Between Copies Between Jobs Between Pages See also: Separator Source; Collation Separator Source Purpose: To specify the paper source that holds separator sheets. Values: Tray <x>...
Page 250: Chapter 60: Infrared Menu
Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • Infrared Port • Job Buffering • Max Baud Rate •...
Page 251: Job Buffering
User specifies the Infrared Buffer size. The maximum size setting depends on size allowed the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the Infrared Buffer size, disable or reduce the size of the parallel, serial, network, LocalTalk, and USB buffers.
Page 252: Npa Mode
The maximum baud possible for both the printer and the infrared adapter is automatically set during a power on reset. However, if your printer is situated in a bright or highly reflective environment, you may experience intermittent communication problems. If you do, select a lower baud for the infrared connection.
Page 253 Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
Page 254 To define the amount of time, in seconds, the printer must wait before transmitting meaningful infrared data to the host computer, as well as the amount of time the printer requests that the host computer wait before transmitting infrared data.
Page 255: Chapter 61: Job Menu
Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Select a menu item for more details: •...
Page 256: Held Jobs
Select Reset Printer Purpose: To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer.
Page 257: Chapter 62: Localtalk Menu
LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Addr • LocalTalk Buffer • LocalTalk Name • LocalTalk Port Note: Values marked by an asterisk (*) are the factory default settings.
Page 258 LocalTalk Addr Purpose: To identify the LocalTalk Node number assigned to the printer. This menu item cannot be modified through the operator panel. LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes.
Page 259 Network Printing Alliance (NPA) Protocol. Values: Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately. Note: Changing this menu item automatically resets the printer.
Page 260 Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
Page 261: Chapter 63: Network Menu
Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS •...
Page 262: Network Buffer
User specifies the Network Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the Network Buffer size, disable or reduce the size of the parallel, serial, infrared, LocalTalk, and USB buffers.
Page 263 Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
Page 264: Std Net Setup
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it, regardless of the default printer language. Values: Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language.
Page 265: Chapter 64: Paper Menu
Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Select a menu item for more details: • Assign Type/Bin • Configure Bins • Configure MP • Custom Types •...
Page 266: Custom Types
Cassette* Printer treats the multipurpose feeder like any other paper tray. If a print job requests a paper size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the multipurpose feeder for the job.
Page 267: Paper Loading
Then select a value: Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing. If the printer receives a single-sided job using that paper type, the printer inserts blank pages as necessary to print the job properly on preprinted forms. This setting may slow single-sided printing.
Page 268: Paper Source
Paper Source Purpose: To identify the default paper source. Values: Tray <x> (Tray 1*) MP Feeder Manual Paper Manual Env If you loaded the same size and type of paper in two paper sources (and the Paper Size and Paper Type menu items are correctly set), the trays are automatically linked.
Page 269: Paper Weight
Select paper sources through your software application by selecting type and size. • Automatically link paper sources. Any sources containing the same type and size of paper are automatically linked by the printer, if you have set the Paper Size and the Paper Type to the correct values. See also:...
Page 270: Substitute Size
Substitute Size Purpose: To have the printer substitute the specified paper size if the requested size is not loaded. Values: Printer prompts the user to load the requested paper size. Statement/A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded, and prints statement size jobs on A5 paper if only A5 paper is loaded.
Page 271: Chapter 65: Parallel Menu
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Select a menu item for more details: • Advanced Status • Honor Init •...
Page 272: Honor Init
Does not buffer print jobs to the hard disk. Buffers print jobs to the hard disk. Auto Buffers print jobs only if the printer is busy processing data from another input port. Note: Changing the Job Buffering menu item automatically resets the printer. MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs.
Page 273: Parallel Buffer
To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing. Auto* Printer examines data and determines the format and then processes it appropriately.
Page 274: Parallel Mode 1
Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
Page 275 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the parallel port requires it, regardless of the default printer language. Values: Printer examines data on the parallel interface and selects PostScript emulation if the data indicates that is the required printer language.
Page 276: Chapter 66: Pcl Emul Menu
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Auto CR after LF • Auto LF after CR •...
Page 277: Auto Cr After Lf
Auto CR after LF Purpose: To specify whether the printer automatically performs a carriage return after a line feed control command. Values: Off* Printer does not perform a carriage return after a line feed control command. Printer performs a carriage return after a line feed control command.
Page 278: Font Source
60* (country-specific factory default values) 64* (country-specific factory default values) The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation menu items. Select the correct Paper Size and Orientation before changing Lines per Page.
Page 279: Point Size
Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch Purpose: To specify the font pitch for scalable monospaced fonts.
Page 280: Symbol Set
See also: Font Name Tray Renumber Purpose: To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. First select a paper source: Assign Tray <x> Assign Man Env...
Page 281: Chapter 67: Postscript Menu
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Image Smoothing • Print PS Error Note: Values marked by an asterisk (*) are the factory default settings.
Page 282 Image Smoothing Purpose: To enhance the contrast and sharpness of low resolution bitmapped images (such as images downloaded from the World Wide Web) and smooth their color transitions. Values: Off* Uses default resolution when printing all images. Enhances low resolution images, such as graphics with a resolution of 72 dpi. Note: Image Smoothing has no effect on images that are 300 dpi or higher resolution.
Page 283: Chapter 68: Serial Menu
Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Select a menu item for more details: • Baud • Data Bits • Honor DSR •...
Page 284: Data Bits
Baud Purpose: To specify the rate at which data can be received through the serial port. Values: 1200 57600 2400 115200 4800 138200 9600* 172800 19200 230400 38400 345600 See also: Technical Reference Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: See also: Technical Reference...
Page 285: Honor Dsr
Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. Values: Off* All data received by the serial port is treated as valid data.
Page 286 Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
Page 287: Robust Xon
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language.
Page 288: Rs-422 Polarity
User specifies the Serial Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the Serial Buffer size, disable or reduce the size of the parallel, infrared, LocalTalk, and USB buffers.
Page 289: Serial Protocol
Serial Protocol Purpose: To select the hardware and software handshaking values for the serial interface. Values: DTR* DTR/DSR XON/XOFF XON/XOFF/DTR XONXOFF/DTRDSR See also: Technical Reference Hardware handshaking. Hardware handshaking. Software handshaking. Combined hardware and software handshaking. Combined hardware and software handshaking.
Page 290: Chapter 69: Setup Menu
• Job Acct Limit Note: Values marked by an asterisk (*) are the factory default settings. Alarm Control Purpose: To establish whether the printer sounds an alarm when the printer requires operator intervention. Values: Printer does not sound an alarm. Single* Printer sounds three quick beeps.
Page 291: Auto Continue
Auto Continue Purpose: To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing.
Page 292: Jam Recovery
Values: Printer reprints jammed pages. Printer does not reprint jammed pages. Auto* Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks. Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk. The statistics include whether the job printed with or without errors, the print time, the job size (in bytes), the requested paper size and paper type, the total number of printed pages, and the number of copies requested.
Page 293: Page Protect
Job Acct Limit Purpose: To specify the number of print jobs for which statistics are maintained on your printer hard disk. Values: Disabled Stores statistics for each print job until the hard disk is full. 10...1000 (1000*) Stores statistics for the specified number of print jobs.
Page 294: Power Saver
Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: Disabled Disables Power Saver. 1...240 Specifies the amount of time after a print job before the printer goes into Power Saver mode.
Page 295: Printer Language
Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: PCL Emulation PCL emulation, compatible with Hewlett-Packard printers. PS Emulation* PostScript emulation, compatible with Adobe PostScript language. Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language.
Page 296: Wait Timeout
Wait Timeout Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Disabled Disables Wait Timeout. 15...65535 (40*) Specifies the amount of time the printer waits for additional data before it cancels the job.
Page 297: Chapter 70: Supplies Menu
Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Select a menu item for more details: • Belt • Black Photo Dev • Coating Roll •...
Page 298: Coating Roll
Black Photo Dev Purpose: To view the status of the black photodeveloper. Values: Life Warning Exhausted See also: Replacing a photodeveloper Coating Roll Purpose: To view the status of the oil coating roll. Values: 85 Coating Roll Life Warning 85 Coating Roll Exhausted Note: Continued use of the oil coating roll after the warning appears on the display may result in poor toner adhesion to print media, other print quality problems, and paper jams.
Page 299: Color> Toner
<color> Toner Purpose: To view the status of the color toner cartridges. Values: Empty See also: Replacing a toner cartridge Fuser Purpose: To view the status of the fuser. Values: 80 Fuser Life Warning 80 Fuser Exhausted 80 Belt/Fuser Life Warning 80 Belt/Fuser Exhausted See also: Replacing the fuser...
Page 300: Replace Supplies
Replace Supplies Purpose: To view the status of printer supplies. Values: Fuser =Not Replaced =Replaced =Replace Now Belt =Not Replaced =Replaced =Replace Now Supplies Life Purpose: To view the status of printer supplies. Values: <color> Toner =Low =Empty =xxx% Color Photo Dev...
Page 301: Chapter 71: Usb Menu
USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS • NPA Mode Note: Values marked by an asterisk (*) are the factory default settings.
Page 302 To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
Page 303: Usb Buffer
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language.
Page 304: Chapter 72: Utilities Menu
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Select a menu item for more details: •...
Page 305: Factory Defaults
To retrieve storage area lost when resources are deleted from flash memory. Values: Printer transfers all resources stored in flash memory to printer memory and then reformats the flash memory option. When the format operation is complete, the resources are loaded back into flash memory.
Page 306: Format Flash
Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job Menu.
Page 307: Print Directory
Job Buffer Size is not set to 100%. See also: Technical Reference Print Fonts Purpose: To print a sample of all the fonts available for the selected printer language. Values: PCL Fonts Prints a sample of all printer fonts available for PCL emulation. PS Fonts Prints a sample of all printer fonts available for PostScript emulation.
Page 308: Print Menus
Print Menus Purpose: To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net <x> Setup Purpose: To print information relating to the internal print server and the network settings defined by the...
Page 309: Notices
Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
Page 310: Trademarks
FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Trademarks Lexmark, Lexmark with diamond design, FontVision and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ImageQuick and OptraImage are trademarks of Lexmark International, Inc.
Page 311: Licensing Notice
• Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.1 • Software licensed under the BSD license and warranty statements...
Page 312: Safety Information
BSD License and Warranty statements GNU General Public License The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this printer.
Page 313: Electronic Emission Notices
Federal Communications Commission (FCC) compliance information statement The Lexmark C910 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 314: Noise Emission Levels
This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Page 315: Index
Index Numerics 1565 Emul Error Load Emul Option 2<xx> Paper Jam 213 30 <color> Print Unit Missing 214 30 Coating Roll Missing 214 32 Unsupported <color> Cartridge 33 Tray <x> Config Error 215 34 Short Paper 215 35 Res Save Off Deficient Memory 37 Insufficient Collation Area 216 37 Insufficient Defrag Memory 216 37 Insufficient Memory 217...
Page 316 additive 30 adjusting 239, 240, 241, 293 calibration 27 capability 31 consistency 31 controlling 13 correcting 13, 25 device profile 27 difference 31 how we see 29 media 11 primary 30 settings 25 subtractive 30 supplies 11 translation 27 types 29 Color Correction (Color Menu) 239 color management systems 28 Color Menu 239...
Page 317 Job Buffering (Parallel Menu) 270 Job Buffering (Serial Menu) 283 Job Buffering (USB Menu) 299 Job Menu 253 Cancel Fax 253 Confidential Job 253 Held Jobs 254 Reset Printer 254 labels choosing 37 usage 65 letterhead 35 choosing 35 loading...
Page 318 Queuing and Deleting Jobs 207 Queuing Jobs 207 Ready 208 Ready Hex 208 Remove Paper <specified bin> Resetting Maint Cnt Value 208 Resetting the Printer 209 Restore Held Jobs. Go/Stop? Restoring Factory Defaults 210 Restoring Held Jobs 210 Serial <x> 210...
Page 319 Std Bin Full 211 Supplies 211 Tray <x> Empty 211 Tray <x> Low 212 Tray <x> Missing 212 Unsupported Disk 212 USB <x> 212 Waiting 213 Multipage Border (Finishing Menu) Multipage Order (Finishing Menu) multipage print border settings 244 configuring 246 order settings 245 view settings 246 Multipage Print (Finishing Menu)
Page 320 Enter PIN 23 No Jobs Found. Retry? 23 printer testing Hex Trace mode 304 print defaults 306 print hardware statistics 306 Printer Usage (Setup Menu) 293 printing font samples 185 jobs 24 menu settings page 18 text 14 Printing Alignment Page 204...
Page 321 82 oil coating roll 90 photodeveloper 75 supplies 79, 80, 89, 103, 109, toner cartridges 104 transfer belt 95 Reset Printer (Job Menu) 254 resetting fuser counter 89 transfer belt counter 103 Resetting Maint Cnt Value 208 resetting printer 254...
Page 322 16 Universal Setup (Paper Menu) unsatisfactory papers 35 Unsupported Disk 212 USB <x> 212 USB Buffer (USB Menu) 301 USB Menu 299 Job Buffering 299 MAC Binary PS 300 NPA Mode 300 PCL SmartSwitch 300 PS SmartSwitch 301...
Page 323 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2000 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550...

This manual is also suitable for:

12n0004 - c 910n color led printer 12n0008 - c 910 color led printer 12n0003 - c 910 color laser printer 12n0006 - c 910dn color laser printer 12n0011 - c 910dn color led printer

Lexmark C910 User Reference Manual

Chapter 1: Printer Overview

Chapter 2: Avoiding Print Quality Problems

Chapter 3: Canceling a Print Job

Chapter 4: Controlling Printed Output

Chapter 5: Using the Operator Panel

Chapter 6: Using the Print and Hold Function

Chapter 7: Sending a Job to Print

Chapter 8: Color Correction

Chapter 9: Managing Color

Chapter 10: Understanding Color

Chapter 11: Choosing Media

Chapter 12: Loading Media

Chapter 13: Loading the High Capacity Feeder

Chapter 14: Loading the Multipurpose Feeder

Chapter 15: Output Bins

Chapter 16: Loading a Paper Tray

Chapter 17: Using the Heavy Media Tray

Chapter 18: Media Guidelines

Chapter 19: Tray Linking

Chapter 20: Tips for Successful Printing

Chapter 21: Determining Supply Status

Chapter 22: Cleaning the Leds

Chapter 23: Closing the Top Cover

Chapter 24: Conserving Supplies

Chapter 25: Replacing a Photodeveloper

Chapter 26: Replacing Supplies

Chapter 27: Replacing the Fuser

Chapter 28: Replacing the Oil Coating Roll

Chapter 29: Replacing the Transfer Belt

Chapter 30: Replacing a Toner Cartridge

Chapter 31: Opening the Top Cover

Chapter 32: Storing Supplies

Chapter 33: Resetting the Maintenance Counter

Chapter 34: Removing Memory and Network Options

Chapter 35: Removing an Optional Drawer

Chapter 36: Removing the Duplex Unit

Chapter 37: Removing the High Capacity Feeder

Chapter 38: Recycling Used Supplies

Chapter 39: Ordering Supplies

Chapter 40: Calling for Service

Chapter 41: Contacting Lexmark Customer Service on the Web

Chapter 42: Solving Display Problems

Chapter 43: Solving Network Printing Problems

Chapter 44: Checking an Unresponsive Printer

Chapter 45: Solving Printing Problems

Chapter 46: Solving Print Quality Problems

Chapter 47: Clearing Paper Jams

200 Paper Jam

X> Pages Jammed (Check Areas A-F, T1-5, MPF)

240 Paper Jam

Check MP Feeder

24<X> Paper Jam

Check Tray <X

Chapter 48: Resolving Other Problems and Questions

Chapter 49: Configuring Printer Alerts

Chapter 50: Disabling Operator Panel Menus

Chapter 51: Understanding Fonts

Chapter 52: Managing Memory

Chapter 53: Printer Specifications

Chapter 54: Restoring Factory Default Settings

Chapter 55: Printing Sample Fonts

Chapter 56: Understanding Printer Messages

Chapter 57: Using Printer Menus

Chapter 58: Color Menu

Chapter 59: Finishing Menu

Chapter 60: Infrared Menu

Chapter 61: Job Menu

Chapter 62: Localtalk Menu

Chapter 63: Network Menu

Chapter 64: Paper Menu

Chapter 65: Parallel Menu

Chapter 66: PCL Emul Menu

Chapter 67: Postscript Menu

Chapter 68: Serial Menu

Chapter 69: Setup Menu

Chapter 70: Supplies Menu

Chapter 71: USB Menu

Chapter 72: Utilities Menu

Notices