Troubleshooting - Datalogic DS6400 Reference Manual

TROUBLESHOOTING

11 TROUBLESHOOTING
Before contacting your local Datalogic office or Datalogic Partner or ARC, it
is suggested to save the device configuration to a *.ddc file by means of the
Genius™ software configuration program and check the device exact model
NOTE and serial number.
Problem
Power On:
the "Power On" LED is not lit.
On Line Mode:
the Master's "Phase On" LED is not lit
(when external trigger activates).
On Line Mode:
the Master's "Phase
correctly lit but nothing happens (no
reading results).
Serial On Line Mode:
the reader is not triggered (no reading
results).
TROUBLESHOOTING GUIDE
Suggestion
Is power connected?
If using an external power supply (like
PG6000), is it connected to the AC source?
If using rail power, does rail have power?
If using CBX100/CBX500, does it have power
(check switch and LED)?
Check
25/26-pin
CBX100/CBX500 spring clamp connectors.
Measure voltage at pin 13 and 25 (for
25/26-pin connector) or at spring clamp Vdc
and GND (for CBX100/CBX500).
Check carefully if you are referring to the
25/26-pin
CBX100/CBX500 spring clamp connectors.
Is sensor connected to EXT TRIG/PS input?
Is power supplied to photo sensor?
Is power supplied to one out of the two EXT
TRIG/PS (NPN output)?
Is one out of the two EXT TRIG/PS grounded
(PNP output)?
Are the photo sensor LEDs (if any) working
correctly?
Is the sensor/reflector system aligned (if
present)?
Is the software configuration consistent with
On" LED is the application condition (operating mode,
etc.)?
In
program select the OPERATING MODES
folder and check for related parameters.
In
OPERATING MODE folder and check if
serial on line is enabled as "On Line options"
parameter value.
Are the Start-Stop string correctly assigned?
Is
connected and configured)?
if you are
connector
connector
the Genius™ software
the Genius™ program
the serial trigger
11
referring to the
or to the
or to the
configuration
select the
source correctly
125