Trunk Group Routing; Trunk Groups - NEC UNIVERGE SV810 User Manual

Issue 3.0 UNIVERGE SV8100
Transfer Call into Conference/Existing Call
This feature allows either a multiline terminal or single line telephone to Barge-In to
transfer a call to an existing call. This call can be a 2-party call, a Conference call, or a
Barge-In Conference. The system allows Intercom and trunk calls to be transferred
into a Conference call.
Transfer to Trunk Ring Group Available
It is possible to transfer a trunk call to the trunk ring group defined in Program
22-05-01: Incoming Trunk Ring Group Assignment. The trunk then rings the defined
extensions for the ring group.
This also allows the transferred call to ring over the External Paging (Program 31-05:
Universal Night Answer/Ring Over Page) so that an employee can answer the call
from any available telephone.
Transfer Key Can Place Call on Hold
While on a call, you can press the Transfer key to place the call on hold.

Trunk Group Routing

Trunk Group Routing sets outbound call routing options for users that dial the Trunk
Group Routing code (9) for trunk calls. Trunk Group Routing routes calls in the order
specified by system programming. If a user dials 9 and all trunks in the first group are
busy, the system may route the call to another group.
When setting up your system, Trunk Group Routing helps you minimize the expense
of toll calls. For example, if your system has outbound WATS lines, OCC lines and
DDD lines, use Trunk Group Routing to route calls to the WATS lines first.
There are 100 available Trunk Groups and 100 Routes.
OCC
WATS DDD
Outbound Call Moderately
Least Expensive Most Expensive
Expensive
First Choice Second Choice Third Choice

Trunk Groups

Trunk Groups let you optimize trunk usage for incoming and outgoing calls. Each
group can be accessed by an Access Code plus the group number. There are 100
available Trunk Groups and you set the access order in trunk group programming.
Using Call Appearance (CAP) Keys gives an extension user more available function
keys, since the user does not need a separate line key for each trunk.
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