NEC UNIVERGE SV810 User Manual page 100

Issue 3.0
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PC Assistant
The PC Assistant enhances the operation of the NEC digital telephone set by
providing easy access to common, and not so common, UNIVERGE SV8100 voice
control features. This software application provides a very intuitive user interface that
can be conveniently located at the top or bottom of the PC screen. The user interface
can even "shrink" into the edge of the screen and become visible when a call arrives,
or when the user moves the mouse to the edge of the display.
In addition to quick access to these SV8100 features, the Assistant provides a call log
for easy viewing of recent received, missed, or made calls – just like your cell phone.
It also includes a directory to keep your commonly dialed numbers close at hand, and
optional features like voice recording, personal greeting, and screen pops using
Microsoft Outlook, ACT! 2005, or Goldmine 6.7 or higher.
PC Assistant has the following main components:
1.
2.
2 - 60
Outlook Add-In – allows the user to dial out, end call and perform screen pops
through the Contacts folder within Microsoft Outlook. With Desktop Applications
Version 2.0.0.0 and main CPU software Version 2500 or higher, Outlook Add-In
also allows the user to perform Conference and Transfer from the Contacts
folder.
Video Test Tool - Helps verify that the SP310 can communicate with and use
the video camera connected to the PC.

The SV8100 Desktop Applications uses a 1
st
client. With the 1
in the Desktop Application must be programmed on buttons on the phone. If the need to
monitor more than 120 DSS/BLFs, the 3
rd
3 -Party Services section for more detailed information.
Elite PC Assistant Application Software
This application runs on a PC and provides the PC-based GUI (Graphical User
Interface) and features.
Headset (Optional)
The headset can be plugged into the multiline telephone and used when making
or receiving calls with the PC Assistant. Elite PC Assistant runs on a PC and
communicates with the UNIVERGE SV8100 through TCP/IP. The PC Assistant
can be run for a physical deskset station or a softphone station. When calls
come into the station, the PC Assistant displays it on the PC, and provides
several features that allow the user to handle the call quickly. PC Assistant can
be minimized to run in the background and pop to the front when call activity
occurs. Calls can then be handled using either the keyboard or the mouse. The
user speaks to the caller through the telephone handset, headset, or
speakerphone of the multiline telephone the application is running on, or
through a USB handset or headset connected to PC running the softphone.
st
Party CTI connection to the SV8100 for each
Party CTI connection, any DSS/BLF appearances that should appear
rd
-Party Services is needed. Please refer to the
UNIVERGE SV8100
Features