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   Summary of Contents for NEC Univerge SV8100 DT310

  • Page 1

    NOTICE Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics.

  • Page 3: User Guide

    INT-2078 (UNIV) ISSUE 2.0 ® DT310/DT330/DT710/DT730 USER GUIDE NEC Corporation of America October, 2012...

  • Page 5

    NEC Corporation of America reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1.INTRODUCTION General ....................Face Layout ..................Keys And Parts ..................Icon Display ..................Menu List ....................Simple Operation by Menu Key and Cursor Key ........2.TERMINAL SETUP Terminal Setup With the Up/Down Key ..........Terminal Setup With the Feature Key........... 3.BASIC OPERATION Login (DT700 Series Only) ..............

  • Page 8

    TABLE OF CONTENTS CALL PARK – SYSTEM ............... STATION BUSY/NO ANSWER OPTIONS ........... CO/PBX DIALING OPTIONS..............CALL PICKUP ..................PAGING....................BACKGROUND MUSIC ............... CALL FORWARDING................SELECTABLE DISPLAY MESSAGING..........STATION RELOCATION..............CODE RESTRICTION, DIAL BLOCK........... ACCOUNT CODE ENTRY ..............AUTOMATIC CALL DISTRIBUTION (ACD) ......... 5.DIRECTORY OPERATION Add New Data..................

  • Page 9: General

    NTRODUCTION General This guide explains how to operate DT Series (DT310/ DT710/DT330/DT730) under the following headings. CHAPTER 1 INTRODUCTION Explains the configuration of this guide and contains the following information. • Face layout of DT Series • Keys and Parts of DT Series •...

  • Page 10: Face Layout

    Face Layout DT310/DT710 (6-Button with LCD) DT310/DT710 (2-button without LCD) Exit Help Feautre Recall Redial Conf Feautre Recall Answer Answer PQRS WXYZ Directory Message Menu PQRS WXYZ Redial Speaker Transfer HOLD Transfer Speaker HOLD DT310 Model shown above DT310 Model shown above...

  • Page 11

    DT330/DT730 (12-Button with LCD) DT330/DT730 (24-Button with LCD) Exit Help Exit Help Feautre Recall Feautre Recall Answer Answer Menu PQRS WXYZ Menu PQRS WXYZ Redial Redial Speaker Transfer Transfer Speaker HOLD HOLD Lock button is equipped on DT730 only. Lock button is equipped on DT730 only. Note: Note:...

  • Page 12

    DT330/DT730 (32-Button with LCD) DT330/DT730 (DESI Less 8-Button) Exit Help Exit Help Scroll Feautre Recall Feautre Recall Answer Answer PQRS WXYZ Menu PQRS WXYZ Menu Redial Redial Speaker Transfer HOLD Speaker Transfer HOLD Lock button is equipped on DT730 only. Lock button is equipped on DT730 only.

  • Page 13

    DT330/DT730 (DESI Less 8-Button without LCD)

  • Page 14: Keys And Parts

    Keys And Parts (2) Programmable Keys These keys can be programmed as Flexible Line DT310/DT710 key/Programmable Feature Key by WebPro/ (2-Button without LCD) PCPro/PhonePro. (3) Recall Press key to finish an outside call and hear the dial tone. With Centrex trunks press the recall key to hook flash the line.

  • Page 15

    (10) Up/Down Press ( ) Down or ( ) UP key while idle. • Speaker/Receiver Volume: Press ( ) or ( ) key during conversation. • Ringer Volume: Press ( ) or ( ) key during ringing. (11) Directory Press key to activate speed calling - system feature.

  • Page 16

    DT330/DT730 (1) Security Button (DT730 only) The user can press this key to lock the telephone (24-button with LCD) so no other user may access the telephone. (2) Call Indicator Lamp On the SV8100, this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left.

  • Page 17

    (4) Exit (11) Mic The user can exit from a screen mode by pressing Press the key to Mute/Un-Mute the speaker and/or this key. handset. (12) Menu (5) Softkeys From this key, the user can access to the functions Any feature shown at the bottom of the LCD is not normally used (such as terminal settings, available.

  • Page 18

    Shortcut Menu includes the following features. Feature Description Menu of DT330 1. Missed Call Access to history of Missed Call. 2. Voice Mail Access to history of incoming Voice Mail. (15)Redial/CID Scroll (Last Number Call, Speed Calling-Station/Group) Press key once to activate redial feature. Press redial and scroll through numbers that have been dialed.

  • Page 19

    DT330/DT730 (2) Call Indicator Lamp (DESI Less 8-Button with LCD) On the SV8100, this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left. (3) LCD (Note 1) LCD (Liquid Crystal Display) provides DT Series activity information plus data, time and Softkey Operation.

  • Page 20

    (5) Softkeys (a) Icon Any feature shown at the bottom of the LCD is Status of the Line key such as Call termination, available. The appropriate feature key is displayed Call Hold or Busy, and setting on the Feature key on the screen according to the call handling are shown as Icons.

  • Page 21

    (b) Feature Key Information (8) Programmable Keys Feature Key Information displays the followings. These keys can be programmed as Flexible Line key/Programmable Feature Key by Web/PCPro. Maximum Description digits to be (9) Scroll Key displayed This key is used to turn over the page of 8LD - Name and Number Refer to Line Key...

  • Page 22

    (15) Cursor By using this Key, DT Series user can access to various features with simple operation. Menu of DT330 For DT330 Series, two lines of menu items can be displayed at a time. For DT730 Series, three lines of menu items can be displayed at a time. The following figure shows the menu screen for DT330 Menu of DT730 Series.

  • Page 23

    Shortcut Menu includes the following features. (Ex. (19)Transfer of DT730) Allows the station user to transfer established calls to another station, without attendant assistance. Feature Description (20)Hold 1. Missed Call Access to history of Missed Call. Press this key to place an internal or external call on hold.

  • Page 24

    DT330/DT730 (2) 8LD Display (DESI Less 8-Button without LCD) Rachel Julia Hannah James Paul Scroll Page Switching Key Exit Help 32 (8 keys x 4 pages) additional programmable keys are provided. They can be programmed as Flexible Line/Programmable feature key by Telephony Server Administrator.

  • Page 25

    (a) Icon (b) Feature Key Information Feature Key Information displays the followings. Status of the Line key such as Call termination, Call Hold or Busy, and setting on the Feature key Maximum are shown as Icons. Description digits to be displayed Flashing User’s Status...

  • Page 26

    (3) Programmable Keys (11) Mic These keys can be programmed as Flexible Line Press the key to Mute/Un-Mute the speaker and/or key/Programmable Feature Key by Web/PCPro. handset. (4) Exit (12) Menu The user can exit from a screen mode by pressing From this key, the user can access to the functions this key.

  • Page 27

    Shortcut Menu includes the following features. (Ex. of DT730) Feature Description Menu of 1. Missed Call Access to history of Missed Call. DT330 2. Voice Mail Access to history of incoming Voice Mail. 3. IM Not Supported. 4. Presence Not Supported. 5.

  • Page 28

    (17)Transfer Allows the station user to transfer established calls to another station, without attendant assistance. (18)Hold Press this key to place an internal or external call on hold.

  • Page 29: Icon Display

    Icon Display Feature Icon Description The LCD of DT730 Series displays Desktop Icons This icon appears when the Security Security Key is pressed and the terminal in which provide notification when events (such as missed Security mode call and voice mail) occur. This icon appears when any Bluetooth peripheral equipment is connected...

  • Page 30: Menu List

    Menu List Simple Operation by Menu Key and Cursor Key From the Menu List, the user can use various application features such as Directory and Call History. By using Menu Key and Cursor Key, DT Series user can have access to Call History, Directory and terminal To Display Menu List settings with simple operation.

  • Page 31: Terminal Setup With The Up/down Key

    ERMINAL ETUP This chapter describes operating procedures for terminal settings by the UP/DOWN key and Feature keys. SPEAKER Various terminal settings such as display, sounds, To Adjust Ringer Tone password, and language are also available from Menu Press the Up/Down key during ringing. key.

  • Page 32: Terminal Setup With The Feature Key

    Terminal Setup With the Feature To listen to the Incoming ring choices: STEP 1: Press Speaker and Dial 711. Microphone On/Off STEP 2: Dial 1 to listen to Intercom ring; Dial 2 to listen to Trunk ring. LED on Mic key shows the status of the built-in microphone.

  • Page 33

    -OR- For Trunk Ring: Dial code for the ring pattern you want to hear (Ring1-3, Melody 4-8). If you select Ring 1-3, a second screen prompts for the tone pattern (1-4). Tone Range TONE No. Ring Tone 1 Ring Tone 2 Ring Tone 3 Melody 4 Melody 5...

  • Page 34

    This page is for your notes.

  • Page 35: Login (dt700 Series Only)

    ASIC PERATION Login (DT700 Series Only) Logout (DT700 Series Only) When login mode is activated, the following procedure is required. Press the preassigned Logout Feature Key on the terminal. Enter login code and press the Set softkey. This location is an example. Note: Logout button is assigned by data setting at Note:...

  • Page 36: To Start Security Mode (dt730 Only)

    To Start Security Mode (DT730 Only) To Cancel Security Mode Display the Password Entry screen by either of the Press the Lock Key on the DT730. The following following operations. message is displayed on the LCD. • Press any key while the screen server is activated.

  • Page 37: Answering Calls

    EATURE PERATION ANSWERING CALLS Answering Outside Calls Using the Answer Key Ringing Calls 1. Receive outside call. 1. Lift the handset. 2. Press the Answer key. 2. Start conversation. 3. Talk with the incoming calling party. When assigning the Delayed Ringing feature, Note: 4.

  • Page 38: Placing Calls

    Voice Announce Calls The second call may be placed on Hold. Note 3: Press the flashing Line key or Conf key to Note 4: 1. Adjust the Speaker volume as needed. return to the first call. On SV8100 if MIC key is not lit the Note 1: PLACING CALLS user cannot answer voice announce...

  • Page 39

    Trunk Queuing LIST MENU After pressing a busy Line key and receiving the trunk busy indication: Redial CID 1. Dial # or press Trunk Queuing/Camp On key Speed Dial – System/Group/Station (Service Code 751:35). To dial a Station Speed Dial number: 2.

  • Page 40

    To dial a Station Speed Dialing number: If you have a DSS Console, you may be able to Note 3: press a DSS Console key to chain to a stored 1. Press the Speaker key. number. 2. Dial #2 (default Service Code). To dial a Group Speed Dialing number: -OR- 1.

  • Page 41: Microphone Control

    MICROPHONE CONTROL You can talk to the caller through the handset. Note 2: Your coworkers hear your caller’s voice over your telephone’s speaker. 1. Press the MIC key. When you press the Speaker key once, you Note 3: 2. A lit MIC LED indicates that the MIC is on. turn your Speakerphone on.

  • Page 42: Holding Calls

    HOLDING CALLS 3. Announce the call (optional). System Hold – 4. Replace the handset. With a call in progress: Using Direct Station Selection (DSS) – 1. Press Hold. With a call in progress: Exclusive Hold – 1. Press the Transfer key. With a call in progress: 2.

  • Page 43: Conference

    CONFERENCE CALL PARK – SYSTEM To Park a call in a system orbit: 1. Establish an intercom or trunk call. You can Park intercom or trunk calls. Note: 2. Press Conf or Conference softkey (Service Code 1. Press the Park key (Service Code 752: *04 + orbit). 751:07).

  • Page 44: Station Busy/no Answer Options

    To pick up a Parked call: If the unavailable extension was unanswered Note 1: (not busy), the Callback goes through after 1. Lift the handset. your co-worker uses their telephone for the first time. 2. Press the Park key (Service Code 752: *04 + orbit). If you have Callback Automatic Answer, you Note 2: automatically place a call to the formerly busy...

  • Page 45

    Message Waiting If the called extension does not answer, dial 0 Note: or press your Message Waiting key to To leave a Message Waiting: automatically leave a message. 1. Call a busy or unanswered extension. To cancel all your Messages Waiting: This includes messages you have left for other Note: 2.

  • Page 46

    Tone Override Department Step Call To send off hook signals to an extension busy on a call: To make a Step Call: Your extension may send off hook signals Note: 1. Place a call to a busy Department Group member. automatically.

  • Page 47: Co/pbx Dialing Options

    To respond to a Voice Over alert tone to your extension: PREVIEW SAVED NUMBER You can only respond if you have a Voice Over Note: key. List Prog 1. Press the Voice Over key (Service Code 751:48). The stored number dials out. Note: -OR- The Voice Over key lights steadily (green) and...

  • Page 48

    To call a stored Memo Dial number: Repeat Redial To use Repeat Redial (if the outside party you call is 1. Do not lift the handset. unavailable or busy): 2. Press the Memo Dial key (Service Code 751:31). 1. Place a trunk call. 3.

  • Page 49

    An unanswered call will cause the Call History key (Service Code 751:08) to flash, indicating a new call Redial has been placed in the temporary memory. If enabled in programming, the telephone’s display will show: “Check List”. Line 001 NEC America 2142622000 Conf Prog...

  • Page 50: Call Pickup

    CALL PICKUP To answer a call ringing a telephone in another Pickup Group when you do not know the group number: Group Call Pickup 1. Pick up the handset or press the Speaker key. To answer a call ringing another telephone in your Pickup Group: 2.

  • Page 51: Paging

    PAGING Directed Call Pickup To use Directed Call Pickup to intercept a call to a To make an Internal Page announcement: coworker’s extension: 1. Press the zone’s Internal Paging key [Service 1. Pick up the handset or press the Speaker key. Code 751:21, 01~64 for zones (00 for All Call)].

  • Page 52

    4. Make an announcement. -OR- 5. Press the Speaker key to hang up. Dial *1 and the Combined Paging Group code (1~8 or 0 for Internal/External All Call). To Page an External Zone: The display indicates the Combined Paging as Note: 1.

  • Page 53: Background Music

    To join a Meet Me External Page: -OR- 1. Press the Speaker key or pick up the handset. Press the Call Forwarding Programmable Function Key (Service Code 751:10). 2. Dial 765. 3. Dial the announced External Paging Zone (0~8). CF-ALL 1:SET 0:CANCEL You connect to the other party.

  • Page 54

    -OR- 4. Dial the destination extension or off-premise number. Press the Call Forwarding Programmable 5. Press the Speaker key or hang up. Function Key (Service Code 751:10). To cancel Call Forward – Busy/No Answer at a 3. Dial 0. forwarding station: 4.

  • Page 55: Selectable Display Messaging

    3. Use VOL UP or VOL DOWN keys to scroll through the messages. CF-Both Ring 12345678 4. For messages 1~8 and 10, enter digits to append the message, if needed. To cancel Call Forward – Both Ring at a forwarding You can append messages 1~8 and 10 with Note: station:...

  • Page 56: Station Relocation

    To allow calls to ring through and have the 6. Press the Speaker key twice. Note: message displayed on the calling extension’s display, cancel DND by pressing the DND key CODE RESTRICTION, DIAL BLOCK + 0 (DND key (Service Code 751: Code 03). To set Dial Block: To cancel a message: 1.

  • Page 57: Account Code Entry

    ACCOUNT CODE ENTRY To enter an Account Code before dialing the outside number: To enter an Account Code any time while on a trunk call: If your system has Forced Account Codes, you must use this procedure. If it has Verified Account Codes, The outside caller cannot hear the Account Code digits you can use this procedure instead of letting the system you enter.

  • Page 58: Automatic Call Distribution (acd)

    4. Dial *. Display after Agent login -OR- Group G:01 12345678 STA 12345678 5. Dial the number you want to call. Agent Log Out display If you hear “stutter” dial tone after dial Note: ACD LOGOUT? the number, ARS is requesting that you (1:Yes;...

  • Page 59: Multiple Aic Agent Log In

    The ACD LOG IN/LOG OUT key lights. To log out (for single or multiple agent AIC log In): Note: Note: All AIC log in become logged out. Display before Agent login 1. Press the ACD LOG IN/LOG OUT key (Service 2-15 FRI 11:02PM Code 752: *10) + 1 to accept.

  • Page 60

    To cancel the manual Rest Mode: 2. Press Volume Up and Volume Down to scroll through the Queue Status Displays of all the ACD 1. Press the ACD Rest Mode key Groups. (Service Code 752: *13). 3. Press the CLEAR key to return the telephone to an The ACD Rest Mode key light goes off.

  • Page 61

    Using the Headset with Automatic Answer for 4. Dial the Access Code (e.g., 9) – if required. ACD Agents: 5. Dial telephone number you want to store (up to 24 digits). 1. With the multiline terminal in an idle state, press the Feature key.

  • Page 62

    8. Press Hold. Use this 9. Press the Speaker key to hang up. Key for Entering Names keypad When you want to..digit..Line Keys/Programmable Function Keys Enter characters: The following functions can be assigned to Line Keys if allowed by Class of Service. ¨...

  • Page 63

    Function Function Additional Data Number Function Function Additional Data Text Message Message Numbers (01-20) Number Setup Not Defined External Group External Paging Number Extension number or any Paging (1-8) DSS / One- numbers (up to 24 digits). External All Call Touch Press HOLD to write.

  • Page 64

    Function Function Function Additional Data Function Additional Data Number Number Break – In Automatic Answer with Camp On Delay Message Step Call Start DND / FWD External Call Override Call Forward by Door Message Waiting Extension Name Room Monitoring Change Handset General Purpose Transmission...

  • Page 65

    Function Function Function Additional Data Function Additional Data Number Number --Not Used-- 0=Pause Conversation 1=Re-recording --Not Used-- Recording 2=Address --Not Used-- Function (VMSU) 3=Erase 4=Urgent Page --Not Used-- Drop Key --Not Used-- Directory Dialing Keypad Facility Private Call Refuse Keypad Hold Key Caller ID Refuse Keypad RETRIEVE Key...

  • Page 66

    This page is for your notes.

  • Page 67: Directory Operation

    IRECTORY PERATION This chapter explains about the Directory function of DT Series telephones. By using the Directory function, you can make a call with a simple operation. Directory function can register up to 500 records. The user can add/view/edit/delete these records. •...

  • Page 68: Add New Data

    Add New Data STEP 5: Enter a name or telephone number to be registered in the directory using the dial pad. STEP 1: Press Menu key. The menu screen is STEP 6: After entering the name or telephone, press displayed in LCD. the Hold key.

  • Page 69: Find Registered Data

    Find Registered Data STEP 4: Select a search method from the following list. STEP 1: Press Menu Key. The menu screen is displayed in the LCD. (DT7XX menu shown) Search Method Description Search data from the name list 1. Name registered in the directory.

  • Page 70

    STEP 5: The following is an example when NAME, GRP, NUM, and MEM are selected as a search.

  • Page 71: Make A Call From Directory

    Make a Call From Directory Delete All Directory Data STEP 1: Display the detailed data for a target party STEP 1: Display the main directory screen. (see Find Registered Data). [Detail] [Detail] Name:Abe Shintaro Name:Abe Shintaro The following display is an example of dial by name. STEP 2: To delete all the registered data, press the Enter Key or 4: Softkey to delete all the data.

  • Page 72: Delete Specific Directory Data

    Select a search method to be deleted. Select one by using the Cursor key or Softkey. The example below displays a specific group deleted. Select Group 01. [Directory] STEP 3: Select 1: NEC. [Directory] STEP 4: Press the DEL Softkey to delete the appropriate Directory data.

  • Page 73: Call History Operation

    ISTORY PERATION This chapter explains the Call History function of DT Series telephones. By using the Call History function, you can make a call with a simple operation. The Incoming Call History can register up to 50 records. The Outgoing Call History can resister up to 10 records. •...

  • Page 74: View Call History

    View Call History STEP 4: The detailed information of the last call is displayed. STEP 1: Press Menu Key. The menu screen is displayed in the LCD. STEP 2: Select 1. History by using Cursor Key, Digit Key (1) or Softkey. (DT7XX menu shown) Use the Cursor key to display the next/former Note: records.

  • Page 75: Make A Call From Call History

    Make a Call From Call History Store Call History Data to Speed Dial STEP 1: Display the Call History data of the target telephone number referring to Make a Call STEP 1: Display the Call History data of the target from Call History.

  • Page 76: Delete Call History Data

    Delete Call History Data STEP 5: Select One to delete a single call or All to delete all call history. STEP 1: Press the Menu key. The menu screen is displayed in the LCD. STEP 2: Select 1. Call History by using the Cursor Key, Digit Key (1), or Softkey.

  • Page 78

    ® DT310/DT330/DT710/DT730 User Guide NEC Corporation of America October, 2012...

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