Table of Contents
Advertisement
Issue 3.0
Call Forwarding reroutes calls ringing an extension, including calls transferred from
another extension. Call Forwarding can also be split, allowing internal and external
calls to forward to different destinations. The extension user can enable Call
Forwarding from their telephone. An extension user can also set the forwarding for
another extension by using Call Forward for any Extension to Destination. To redirect
calls while a user is at another telephone, use Call Forwarding with Follow Me. A
periodic VRS announcement can remind users that their calls are forwarded.
Call Forwarding with Follow Me
While at a co-worker's desk, a user can have Call Forwarding with Follow Me redirect
their calls to the co-worker's extension. This helps an employee who gets detained at
a co-worker's desk longer than expected. To prevent losing important calls, the
employee can activate Call Forwarding with Follow Me from the co-worker's
telephone.
Call Forwarding with Follow Me reroutes calls from the destination extension. To
reroute calls from the initiating (forwarding) extension, use Call Forwarding.
Call Forwarding, Off-Premise
Off-Premise Call Forwarding allows an extension user to forward their calls to an
off-site location. By enabling Call Forwarding, Off-Premise, the user can stay in touch
by having the system forward their calls while they are away from the office. The
forwarding destination can be any telephone number the user enters, such as a
mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group,
Automatic Route Selection or Trunk Group Routing.
Call Forwarding/Do Not Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another
extension. This is helpful, for example, to dispatchers and office managers that
always need to get through.
Call Monitoring
Call Monitoring allows selected multiline terminal Users to monitor another user's
conversation without participating. A programmable audible alert tone can be sent to
that station user. Without the audible alert (silent monitor), no indication is provided to
either the monitored station or the outside party.
2 - 14
Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to SV8100 InMail
for more information.
UNIVERGE SV8100
Features
Advertisement
Table of Contents
