Aastra ITE Agent User Manual page 7

Returning a Callback .................................................................................................. 19
Return a Selected Callback When You Have More Than One .................................. 20
Display a Callback ..................................................................................................... 20
Call Forward ..................................................................................................................... 20
Set Up Call Forward................................................................................................... 21
Cancel Call Forward................................................................................................... 21
Call Mark .......................................................................................................................... 22
Marking a Call............................................................................................................ 22
Call Park ........................................................................................................................... 22
Park a Call .................................................................................................................. 23
Pick Up a Parked Call from Any Phone..................................................................... 23
Call Pickup........................................................................................................................ 23
Pick up a Call as Member of a Call Pickup Group..................................................... 24
Pick up a Call by Dialing the Extension Number....................................................... 24
Call Waiting...................................................................................................................... 25
Call Waiting Types..................................................................................................... 25
Call Waiting Tones..................................................................................................... 25
Accept a Call Waiting with Call Hold........................................................................ 26
Alternate Between Calls (Call Hold).......................................................................... 26
Return to the Party on Hold (Call Hold) .................................................................... 27
Accept a Call Waiting (Normal Hold)........................................................................ 27
Alternate Between Calls (Normal Hold) .................................................................... 28
Return to the Party on Hold (Normal Hold)............................................................... 28
Cancel ............................................................................................................................... 28
Use Cancel.................................................................................................................. 28
Conference ........................................................................................................................ 28
Conference up to Seven Parties.................................................................................. 29
Return to the Conference if a Dialed Number is Busy or Unanswered...................... 30
Place a Conference Call on Hold ............................................................................... 30
Aastra - 2539-002
ITE Agent Phone User Guide
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